876 to 900 of 1,158 Remote/Hybrid Customer Experience Jobs

management, especially within the automation sector. The role involves expanding market share, nurturing relationships with key decision-makers, and collaborating across teams to enhance customer experience. The position offers a hybrid working model, with substantial benefits including a pension plan and private healthcare. #J-18808-Ljbffr ...

Monitorthe health of key integrations (e.g.ServicePath, NAV/D365 Business Central, Site24x7, PagerDuty), own reconciliation reporting and elevate data discrepancies. Reporting:Produce andmaintain per‐customer and internal SLA reporting packs using Halo’s native reporting engine. Knowledge & data:Maintainthe knowledge base, CMDB/assetdataand onboarding materials so that content … introduced. Innovation:Help evaluate and adopt new Halo capabilities – including out‐of-the‐box AI features and agents – to continuously improve the colleague and customer experience. Core: Proactively demonstrate required behaviors in line with expectations of the role Deliver to exceptionally high standards in a high‐pressure environment ...

About the Role We are looking for a proactive and analytical Digital Fulfilment & Insights Advisor to support and improve digital fulfilment performance across customer fulfilment channels, including Click & Collect and delivery platforms. Working closely with stores and central teams, you will use data and operational insight to identify issues … improve processes and enhance the customer experience. This is a varied role combining data analysis, stakeholder management, problem solving and field-based support. Key Responsibilities Support continuous improvement across digital fulfilment operations. Visit stores to review processes and identify areas for improvement. Coach and support Store and Area Managers ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

standards and compliance requirements, with a secondary focus on supporting ERP master data management. This position serves as a critical bridge between Product Management, CX, Category Management, Markets and IT to ensure data is both accurate and usable across systems. What You Will Be Doing Enhance product range and customer … strategic decision-making. Support ERP systems integrity through consistent and well-maintained master data. What we are looking for from you Essential Skills & Experience Proven experience in data governance, product data management, or data stewardship roles. Strong understanding of data modelling, data dictionaries, and metadata management. Hands ...

understand the why and how behind a requirement and translating agreed business needs into reliable, user-focused solutions that balance business outcomes, user experience, technical feasibility and long-term platform health. Key Responsibilities Work with the ServiceNow Engagement Lead and business stakeholders to translate agreed requirements into functional … support, deployment and post-implementation support. Look for opportunities to simplify and improve business processes through workflow automation, self-service and a better user experience, feeding recommendations into the platform roadmap. Design, configure and help embed approved ServiceNow AI capabilities, including Now Assist and AI Agents, into ...

central Coventry, this is a newly created position offering the opportunity to play a key role in maximising sales from both new and existing customer opportunities. You will work closely with the wider sales team, proactively following up warm leads, quotations and appointments, developing new opportunities and ensuring customers … receive a professional and seamless experience throughout the sales process. The Role Your responsibilities will include: Proactively following up post-appointment sales opportunities and converting prospects into customers. Following up quotation requests and identifying opportunities to generate additional business. Developing relationships with new and existing customers via telephone ...

000. This is an excellent opportunity for a Digital Analyst to join a well-established organisation investing heavily in its digital products and customer experience. You'll play a key role in turning digital data into actionable insights, helping product and marketing teams make informed decisions that drive measurable … business impact. The Company They are a large, customer-focused organisation with a strong digital presence and an ongoing commitment to data-driven decision making. Their digital team works across a range of online products and platforms, continually improving customer journeys through insight, experimentation and optimisation. With ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Employment Type: Full-Time My client is an award-winning payments company transforming the way businesses and consumers move money. Through innovative technology, exceptional customer experiences, and a culture of continuous improvement, we are building the next generation of payment solutions. As they continue to grow, we are looking … teams. You will focus on people leadership, delivery excellence, and engineering best practices to ensure the successful development of products that support our growing customer base. Key Responsibilities Team Leadership & People Management Lead, mentor, and develop a team of software engineers. Foster a culture of collaboration, innovation, accountability ...

sparkle for millions of Very customers. About the team Our Data team is at the heart of our transformation journey, enabling smarter decisions, better customer experiences and stronger business performance through trusted, accessible and high-quality data. We're building a modern, product-led approach to data, moving beyond … Lead Product Manager - Data, you'll join a growing community of product professionals who are passionate about delivering outcomes, championing continuous improvement and putting customer and colleague needs at the centre of everything we do. You'll have the opportunity to influence our Data Product strategy, shape how product ...

sparkle for millions of Very customers. About the team Our Data team is at the heart of our transformation journey, enabling smarter decisions, better customer experiences and stronger business performance through trusted, accessible and high-quality data. We're building a modern, product-led approach to data, moving beyond … Lead Product Manager - Data, you'll join a growing community of product professionals who are passionate about delivering outcomes, championing continuous improvement and putting customer and colleague needs at the centre of everything we do. You'll have the opportunity to influence our Data Product strategy, shape how product ...

Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries The Role: As a Lead Product Manager, you are a seasoned product leader who is passionate about experience ...

more customers adopt consumption-based cloud services, our billing capabilities must continue to evolve to deliver accurate, scalable and automated solutions that support exceptional customer experiences and business growth. We're looking for a Cloud Billing Deputy Operations Manager to play a key leadership role within our Cloud Billing … team. Working at the intersection of Finance, Technology and Data, you'll help ensure our billing operations remain accurate, resilient and customer-focused while leading a team of talented analysts and driving continuous improvement across the function. Success. The Softcat Way. Softcat is a place where everyone can grow ...

systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position … this opportunity. Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus ...

systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position … this opportunity. Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus ...

Renewals Execute Upsell/Cross-Sell/Nurture/GTM/Awareness Sales Campaigns Construct and Deliver Interactive Growth Presentations and Proposals Deliver exceptional Customer Experiences for both the dedicated Customer Portfolio and new clients, ensuring their triumphant onboarding. Engage stakeholders proactively, addressing strategic, technical, and soft skill … innovative approaches. Drive the adoption of novel features and enhancements, perpetuating growth. Conduct Quarterly Business Reviews and interactions grounded in value with clients. Cement customer renewals by consistently delivering unwavering value. Oversee the complete customer lifecycle, including escalations and touchpoints. Amass insights and recommendations from clients to inform ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Management, you will manage and develop a team of account managers alongside running a select portfolio of enterprise accounts. You will focus on driving customer retention, unlocking expansion opportunities, and building strong relationships with executive sponsors. What you will be doing Team leadership Team leadership • Lead, mentor, and coach … account plans to achieve renewal, retention, and growth targets. Team leadership • Work closely with sales, product, and marketing teams to improve operational processes and customer experience. Team leadership • Monitor account health metrics, spot early churn risks, and establish proactive strategies to protect revenue. Account management Account management • Oversee ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest‐performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‐on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end‐to‐end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Extended Leadership Group, you'll help deliver a more efficient, connected and digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across … areas of the organisation. • Develop and implement digital and IT strategies that support organisational priorities, enhance efficiency and improve the customer experience. • Drive and champion the organisation-wide adoption of digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects ...

configurations. You will manage content requests, deliver builds within SLAs, validate briefs, ensure quality, coordinate with agencies, monitor performance, and optimise the customer experience through platform expertise. #J-18808-Ljbffr ...

Product Designers across markets. You will raise the design quality bar, foster collaboration, and embed design thinking across the company, influencing product direction and customer experience at scale. #J-18808-Ljbffr ...

seeking a Site Reliability Engineer to join our SRE team. You’ll partner with engineering and operations to improve platform reliability, scalability and customer experience across betting and gaming products. You’ll lead major incidents, perform postmortems and drive improvements. You’ll use Splunk, New Relic and CloudWatch ...

Sovereign Network Group is seeking a Solution Architect to drive architectural strategy across business platforms and shape holistic solutions that improve customer experience and operational excellence. You will collaborate across teams and partners to ensure alignment with governance standards. You'll lead end-to-end designs covering systems ...