101 to 125 of 364 Remote/Hybrid ITSM Jobs

corporate environment. Proven ability to diagnose and resolve complex Mac and endpoint issues in a structured and methodical manner. Experience working with an ITSM platform such as Zendesk, ServiceNow or a similar ticketing environment. Strong understanding of IT operational processes, including onboarding, offboarding, asset management and service management. Experience operating ...

skills and ability to work in a team-oriented environmentWindows-based application support experienceDesirable:Strong proficiency in SQL Server 2016+Active Directory experienceServiceNow or related ITSM tool knowledgeDynatrace or other monitoring toolsUnderstanding of cloud platforms and basic programming integrationsITIL V4 Foundation CertificationMicrosoft certifications (e.g., Azure Fundamentals/Administrator)Vendor-specific ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...

limited to:* Developing solutions for Customer Experience, Technology Experience and employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service Management (CSM), Java Script/Angular, Now Assist,Gen-AI and Workflow Data Fabric.* Utilising ServiceNow’s Experience Layer components to build modern ...

identity and access management, data loss prevention, email security and web security. Scripting and automation experience, such as PowerShell, Python or similar. Experience with ITSM tools, service desk escalation processes and operational reporting. Experience with architecture, engineering, construction or professional services environments. Relevant certifications across Microsoft, Azure, AWS, Jamf, Cisco ...

Azure, identity management and Microsoft Endpoint Manager/Intune. Experience: Experience administering Microsoft 365 enterprise services, Microsoft Azure services, hybrid Microsoft environments, migrations, IT Service Management processes and technical support. Qualifications: Bachelor's degree or equivalent in Information Technology, Engineering or comparable discipline or equivalent experience. Microsoft or other applicable ...

including governance, risk and enabling capabilities. Strong technical understanding of cloud platforms, Microsoft 365, workplace technologies and IT service operations . Experience overseeing IT service management, operational resilience, incident management and business continuity . A sound understanding of information security, data protection, technology risk and regulatory compliance . Proven experience ...

Proven experience in a ServiceNow consulting, architecture, pre-sales, or solution design role. Strong understanding of the ServiceNow platform and its key modules, including ITSM, ITOM, ITAM, SecOps, IRM/GRC, HRSD, CSM, and App Engine. Experience leading solution design activities for complex digital transformation programmes. Demonstrable experience supporting bids ...

Change Enablement process, including chairing CABs and authorising changes. ITIL 4 Foundation certification. Hands-on change management experience in ServiceNow or a comparable IT service management tool. Good working knowledge of IT infrastructure, including Windows Server and desktop, networking, Microsoft 365, cloud services and VoIP (Voice over Internet Protocol) telephony. ...

recurring service issues into practical, controlled improvement plans. Desirable OneStream and/or Oracle EPM certification. ITIL certification or equivalent experience applying IT service management practices. Knowledge of ERP and data integrations, including Oracle Fusion, Workday and/or SAP. Experience with service management and monitoring tools, automation, operational dashboards ...

ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation ...

suppliers. Crisp written communication: executive updates, RAID, and runbook clarity. Tools/skills Planning: MS Project/Smartsheet/Jira/Confluence Change/ITSM: ServiceNow (or equivalent) Reporting: Excel Our people are the most critical component of our long-term success and their health and wellbeing are our priority. ...

suppliers. Crisp written communication: executive updates, RAID, and runbook clarity. Tools/skills Planning: MS Project/Smartsheet/Jira/Confluence Change/ITSM: ServiceNow (or equivalent) Reporting: Excel Our people are the most critical component of our long-term success and their health and wellbeing are our priority. ...

Transition roles. Strong SQL Server skills, including SQL scripting and SSMS. Experience developing and supporting SSRS reports. A solid understanding of ITIL and IT Service Management practices. Experience supporting enterprise applications within a complex environment. Knowledge of software release, testing and change management processes. Strong troubleshooting, analytical and stakeholder management ...

driven updates and supplier-led releases. Solid understanding of test automation frameworks, tools and strategic implementation approaches. Knowledge of change management, risk management, IT service management principles, and delivery methodologies (Agile, Waterfall, hybrid). Experience with business-critical ERP, PLM, PIM, e-Commerce (e.g., Salesforce Commerce Cloud, Shopify) or integration ...

Finance application estates. Strong functional experience implementing, supporting or optimising Oracle E-Business Suite R12 and Oracle Fusion Cloud Financials. Sound knowledge of IT service management support with ITIL certification. Proven people leadership, analytical and problem-solving capability, with a track record of developing teams. Desirable Experience Experience leading ...

Qualifications: Experience with cloud products (SaaS, PaaS, and/or IaaS). Proficiency with popular monitoring platforms (New Relic, Dynatrace, Datadog, Splunk, etc.) and ITSM tools (ServiceNow, BMC Remedy, Jira, etc.) Experience with Claude and Claude Code, or similar AI assistants and agentic coding tools. Experience implementing or administering ...

Framework.Strong experience of development using jQuery and SQL ServerGood experience with .NET 10Strong knowledge of C#, HTML, CSS, JavaScriptExpert in ServiceNow usage or other ITSM toolsExperience troubleshooting web applications in production.Understanding of MVC architecture, session management, authentication, and authorization.Expertise in SQL and relational databases.Experience with debugging tools, application logs ...

Rules, Client Scripts, UI Policies and Script Includes. Integrations: REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow ...

concepts clearly High attention to detail Experience creating and maintaining technical documentation, including user stories, system documentation and database schemas Desirable Experience with IT Service Management platforms such as ServiceNow Previous experience within a fast-paced SME environment Exposure to large-scale systems integration projects What's On Offer? Private ...

teams. Translate complex customer problems into practical differentiated solutions across multiple digital capabilities such as Data & Analytics, Cloud, Cyber Security, AI/ML, IT Service Management, Systems Integration and Digital Modernisation. You’ll help assess solution feasibility, delivery risk, commercial viability and strategic fit during qualification. Work with delivery ...

operational readiness standards, continuously improving incident response processes and tooling. Drive AI-assisted incident and problem management, change management and risk management across ITSM activities. Automate operational processes, including incident response, failover, scaling and recovery. Implement self-healing mechanisms using auto-remediation, event-driven workflows and AI/ML-assisted ...

software development environments. Affinity with IT and Industrial Automation, together with a strong interest in logistics and operational processes. Proficiency in ITIL-aligned IT Service Management practices and frameworks. A proactive, pragmatic, and results-focused approach, supported by strong analytical and problem-solving skills and a hands-on attitude toward ...