ServiceNow Architect
London, South East, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Oliver James
This is a player-manager role, combining hands-on technical delivery with leadership of a small internal team. You'll shape the ServiceNow roadmap, ensure best-practice implementation across ITSM, ITOM, and CSM, and work closely with stakeholders to deliver scalable, automated, customer-focused solutions. Key Responsibilities: Define platform architecture and strategy aligned to business goals Lead design, configuration, and … a small team of developers and administrators Act as the technical point of contact for internal and external stakeholders What We're Looking For: Strong expertise in ServiceNow across ITSM, ITOM, and CSM, plus knowledge of other modules Certified System Administrator (CSA) and Certified Implementation Specialist (ITSM, ITOM) Proven leadership and stakeholder engagement skills MSP or IT Services background preferred More ❯
Employment Type: Full-Time
Salary: Competitive salary
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