51 to 75 of 114 Remote/Hybrid Incident Management Jobs

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

part of UniCredit Group, one of the leading European banking groups, headquartered in Italy and present in many European countries. Being part of Wealth Management Division, UniCredit International Bank (Luxembourg) S.A. is an international hub for the Global Family Office activities of UniCredit Group. UniCredit International Bank (Luxembourg) S.A. … within the banking industry is mandatory; Act and communicate effectively, with appropriate professional judgment and tact; Understand and ensure coherence to standard IT processes (incident management, change management, etc ); Thrive in a fast-paced environment with multiple priorities and deadlines; Ability to see the big picture ...

business and drive continuous service & process improvement and evolution. You will ensure that SLAs and KPI's are met and that reporting, and performance management targets are met. You will be an advocate of our customers internally in UP3, working closely alongside our Customer Success Managers (CSM) to maximise … with customer operational stakeholders, acting as the primary point of contact for all Managed Service related issues. SLA: Oversight and reporting of SLAs, performance management and contractual obligations. You will continuously review the measures and metrics in use to measure performance, always looking for opportunities to improve transparency ...

Cloud Practitioner, Azure Fundamentals, etc.) - required within 1 year of employment Essential Candidate Qualities: Creative thinking, strong communication skills, creativity, curiosity, self-motivated, time management skills Strong development experience using: SAP, ABAP, Fiori, JavaScript, SAPUI5, SAP GUI, ABAP Development Tools (ADT) in Eclipse, SAP BTP (Business Technology Platform … GitHub (or similar Git-based version control) Knowledge, experience, and familiarity with Production Operations: Actively monitor and support daily business operations, including the management and troubleshooting of SAP Background Jobs (SM37) and scheduled batch chains Knowledge, experience, and familiarity with Workflow Administration: Manage and support SAP Business Workflow, including ...

junior engineers to improve overall team capability. Client Site Visits: Attend customer locations for physical installations, complex troubleshooting, or emergency break-fix scenarios. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying … recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with ...

infrastructure and software technologies is essential to this post as is an excellent understanding of Problem, Change and Release management.You will be required to: Management, operation support and development ofthe Welsh Admin Portal Line management responsibilities for a team ofapplication operations engineers Configuration and performance of the solution … relevant professional field (e.g. IT, Computer Science), or equivalent qualification or experience. Knowledge gained through practical experience relevant to application operations, IT service management, or digital service delivery. Commitment to continuous professional development Desirable FEDIP Senior Practitioner, or equivalent recognised Advanced Professional qualification. Professional registration, such as Registered ...

ensure the resilience, performance, and cost-effectiveness of their Azure-based data platform. This role is essential to their data ecosystem, combining platform reliability, incident response, SLA management, cost optimization (FinOps), and deployment oversight. You will be the single point of contact for operational issues, driving rapid resolution … growing business. A brilliant opportunity! The following skills/experience is required: Proven operational leadership for large-scale data platforms. Expertise in incident management, SLA enforcement, and stakeholder communication. Hands-on experience with Azure Synapse, Databricks, ADF, Power BI. Familiarity with CI/CD and automation. Strong FinOps ...

ensure the resilience, performance, and cost-effectiveness of their Azure-based data platform. This role is essential to their data ecosystem, combining platform reliability, incident response, SLA management, cost optimization (FinOps), and deployment oversight. You will be the single point of contact for operational issues, driving rapid resolution … growing business. A brilliant opportunity! The following skills/experience is required: Proven operational leadership for large-scale data platforms. Expertise in incident management, SLA enforcement, and stakeholder communication. Hands-on experience with Azure Synapse, Databricks, ADF, Power BI. Familiarity with CI/CD and automation. Strong FinOps ...

environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage service requests and incidents using a service management tool, ensuring accurate and complete information is captured. Provide 1st and 2nd line user support for hardware and software issues, including incident resolution …/training. Monitor and progress incidents efficiently, restoring normal service as quickly as possible. Escalate incidents to appropriate teams or individuals in line with incident management processes, keeping users informed of progress. Log and manage incidents with third-party suppliers, monitoring SLA performance and escalating where necessary. Work ...

successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes … robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered/Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. ...

successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes … robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered/Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. ...

logging, triaging, and assigning technical incidents before managing their flow through to resolution. The Analysts will also play an active role in proactive management of incidents – removing blockers, ensuring both client and internal stakeholder are well represented and receiving the best level of service. **Candidates need … logging of incidents with any of the technology solutions. Incidents may be presented via web portal (ServiceNow), email or telephone. Accountable for assignment of incident tickets to the most appropriate resolution resource based on several factors including availability, incident severity and service level agreement. Accountable for the rapid ...

external security providers Exposure to advanced security tooling including Microsoft Sentinel and wider Microsoft security technologies The chance to drive operational improvements across incident response, detection, and governance A highly competitive day rate within a financially regulated environment where cyber security is taken seriously What youll be getting stuck … into as a SOC Manager Leading day-to-day security operations while helping shape the SOC roadmap aligned to wider cyber strategy Overseeing incident response, threat detection, triage, and mitigation activities across the environment Managing production security incidents and contributing to change and problem management processes Working closely ...

Security - Lead in detecting and analysing security incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure. Information and Business Advice - Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries … issues and enabling others to take appropriate actions. Stakeholder Management - Plan and deliver stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met. Enterprise Architecture - Create/manage architecture storyboards/viewpoints that articulate business requirements. Analysis ...

partnered exclusively with us to appoint an Information & Operational Risk Officer. The position sits in the 2nd Line within an established non-financial risk management team, focusing on both the UK and wider European business. Information & Operational Risk Officer - European Clearing Bank (VP Level) London - Hybrid working - Exclusive opportunity … with us to appoint an Information & Operational Risk Officer. The position sits in the 2nd Line (VP level) within an established non-financial risk management team, focusing on both the UK and wider European business. Key Responsibilities Providing independent oversight and assurance on information security, cyber, data management ...

leadership role for someone who can strengthen security operations, improve service performance, and help shape a modern, resilient SOC capability. You'll work across incident response, detection, governance, and operational improvement, while partnering closely with internal teams and external security providers. You'll be joining an environment where cyber … doing Lead day-to-day security operations and help shape the SOC roadmap in line with the wider cyber security strategy. Oversee incident response, threat detection, triage, and mitigation activity. Manage security production incidents and contribute to problem and change management forums. Work closely with the MSSP ...

implement data flows for various scientific instruments. Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation. Provide incident management support, user coaching, and access management within R&D settings. Manage and resolve tickets through systems such as ServiceNow while ensuring ...