1 to 25 of 71 Remote/Hybrid Service Design Jobs

hackajob is partnering directly with Made Tech to hire for this role. Description Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full … service lifecycle, from initial policy intent to digital delivery and organisational change. Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector. Made Tech wants to positively impact the country's future by using technology ...

Service Design & Transformation - 6-Month Contract - £500 to £550pd - Fully Remote We are seeking an experienced Service Designer to play a key role within a major transformation programme. This is an opportunity for a passionate user-centred design practitioner to shape and improve services that deliver … meaningful outcomes for users, stakeholders and the organisation. The successful candidate will lead multidisciplinary teams through discovery, service mapping, service blueprinting, prototyping and testing, helping define problems clearly before designing and validating solutions. This role is ideal for someone whose primary discipline is Service Design ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this ...

today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. AS A SERVICE DESIGNER YOU WILL Support our clients through the end-to-end service design process to design and develop innovative products … services from ideation and inception through to solution build and testing. Create service design artefacts including user journeys, personas, service blueprints, mapping and proof of concepts Apply GDS standards and service design principles across both public and private sector clients Identify and address accessibility ...

Contract Service Designer Hybrid working out Bristol HQ (Ad hoc travel per month) SC clearance is essential Up to £62 p/h Inside IR35 Short term contract (1-3 months) Are you an experienced security cleared Service Designer looking to lead the design of complex … services supporting critical missions? We are looking for a security cleared Service Designe r to join a growing UCD team, providing human-centred, evidence-based design leadership across multidisciplinary delivery teams. You will lead service design activity throughout the full DDaT lifecycle, from Discovery through ...

Join our team as an IT Service Design & Introduction Manager Location: London, Hybrid, 3 days onsite Contract: 6 months Daily Rate: £379 - £622 depending on experience Department: IT Service Delivery (ITSD) Shape the Future of IT Service Delivery We are looking for an experienced IT Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages and operational readiness activities. * Define support structures, ownership models ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations ...

summary The Service and Interaction Design Lead plays a pivotal role within the User-Centred Design team in the Digital Directorate. This is a senior, expert practitioner position, responsible for providing professional leadership and ensuring that the most effective service and interaction design decisions … made to meet the needs of service users. In this role, you will lead and develop the organisation's design community, demonstrating a wide range of leadership and management skills, and fostering a supportive, collaborative environment to help shape the HRA's journey in delivering high-quality digital ...

Service Design Manager - 12month FTC £90,000 remote I am looking for a Service Design Manager on a 12 month FTC to work with a defence client on their new SAP services offering. There is no salary attached to this role as yet,I know thats … frustrating, please apply with your salary expectations. You will be responsible for defining the Target operating model (TOM), owning the Support and governance structures, Service Ownership and accountability (RACI), Support and governance structures, defining service management processes, transition into live service and validation testing. Lead development ...

months. This role offers the flexibility of hybrid working, allowing you to balance your time between home and the office. Role: Business Analyst (Service Design) Duration: 6 Months (ext. options) Location: Warwick, Bristol, Birmingham or London (Hybrid 1 Day a Month) Rate: £550 pd (umbrella) Key Accountabilities … Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding and align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

Title: Service Architect Location: London (Hybrid - 2 days/week) Contract Rate: £650/day (Umbrella) Clearance: Active SC Clearance Required Overview An experienced Service Architect is required to lead the design, implementation, and BAU transition of an end-to-end service wrap for Low Earth … Orbit (LEO) satellite connectivity. This role will focus on transitioning fragmented deployments into a scalable, centrally governed operating model. Key Responsibilities Service Architecture: Design end-to-end service models, Service Design Packages (SDPs), service blueprints, and L1-L4 support paths aligned with ITIL ...

Title: Service Designer Rate: £62.50 per hour inside ir35 Location: Bristol/Hybrid (1 day per week onsite) Contract: 6-month rolling contract Active SC clearance required We're looking for an experienced Service Designer to join a high-profile Cyber & Security environment, leading end-to-end service design across Discovery, Alpha, Beta and Live. This is a fantastic opportunity for someone who enjoys tackling complex problems, bringing people together and turning user insight into services that genuinely work. Responsibilities: Lead end-to-end Service Design across the DDaT life cycle Create service ...

SENIOR SERVICE DESIGNER – LEADING HEALTH TECH & DIGITAL TRANSFORMATION BUSINESS An exciting opportunity to join a fast-growing organisation at the forefront of healthcare technology and service transformation. Working across complex patient pathways and large-scale operational challenges, you’ll lead end-to-end service design initiatives … that improve experiences for patients, clinicians and healthcare teams alike. This role combines strategic consultancy, hands-on design practice and close collaboration with healthcare providers, making it ideal for someone who thrives in complex environments and is passionate about shaping the future of healthcare services through technology and human ...

Business Analyst. Permanent | Remote-first | c. £55,000 per annum | UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property … suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with ...

Senior Service Designer - Senior Service Designer (Human-Centred Design) We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix . Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities … understand user needs and redesign key IT service management processes using Human-Centred Design principles. You'll conduct user research, facilitate workshops and create service design artefacts including user personas, journey maps, service blueprints and future operating models. You'll also identify opportunities to improve ...

transformation programme and is seeking an experienced User Researcher to join a multidisciplinary team delivering a critical Discovery phase. Working within a Government Digital Service (GDS) environment, you'll play a key role in ensuring that future services are designed around genuine user needs and supported by robust evidence. … plan and deliver user research across a range of operational user groups, uncovering valuable insights that help shape service design, validate hypotheses and inform future Alpha delivery. Working closely with Product Managers, Service Designers, Business Analysts, Architects and other User-Centred Design (UCD) professionals ...

Service Designer £420 per day | Inside IR35 | 12-Month Contract We are seeking an experienced Service Designer to join a major public sector digital transformation programme focused on the design and delivery of a high-profile mobile application . Working within a multidisciplinary agile team, you will … help design end-to-end services that meet user needs while aligning with GOV.UK Service Standards and Government Digital Service (GDS) best practice. Role Details Role: Service Designer Rate: £420 per day Contract Length: 12 months IR35 Status: Inside IR35 Sector: Public Sector Project: Mobile Application ...

London. This is a fantastic opportunity for an experienced Business Analyst or Business Change professional to play an important role in supporting transformation, service improvement and the delivery of effective business outcomes within a complex environment. The successful candidate will work closely with stakeholders, delivery teams and operational functions … translate change into practical, sustainable processes and services. The Role You will be involved throughout the transformation lifecycle, supporting discovery, planning, implementation and ongoing service improvement. Key responsibilities will include: Gathering, documenting and validating business, user and service requirements. Supporting workshops, interviews and stakeholder engagement activities. Producing ...

hire for this role. Description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We've built a community of designers and researchers … support the public sector's growing demand for a design-led approach to service delivery. Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design and deliver public services. They do this by influencing ...

Lead Business Architect/Business Design Partner Circa £75,000 + Excellent Benefits | Remote First | Occasional UK Travel Shape the future of business transformation. We're looking for an experienced Business Architect to join a major transformation function as a Business Architect Design Partner, playing a key role … shaping enterprise-wide change before delivery begins. This is a strategic role for someone who has extensive experience designing Target Operating Models (TOMs), Service Design and Business Architecture within large, complex organisations. You'll work alongside Directors and Executive Sponsors to define business problems, shape future ways ...

User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. Youll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver … outstanding experience design capability. This is a strategic leadership role that combines creative hands-on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service click apply for full job details ...

Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting to the Head of User Experience, you'll lead critical … live service operations while ensuring that user needs, research insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research teams. Own service performance, KPIs, executive reporting ...