126 to 150 of 239 Remote Service Design Jobs

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

Here at Optum, we have a brilliant opportunity for an User Researcher to join our highly capable and talented Health Analytics Product Experience & Design team on a permanent basis. You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes. At Optum, we embrace new ideas and … right approach to address our customers questions. We’re looking for collaborators who will promote and create a culture of user centred and evidence-based approach to product and service design. As User Researcher, we would look to you to conduct effective contextual inquiry to understand how our customers utilise our software and provide recommendations to the roadmap based More ❯

to key governance bodies including the Executive Board and Portfolio Board, offering insights and recommendations for delivery assurance. Champion best practice in benefits realisation, change management, and customer-centric service design. About You You are an experienced senior change leader with a proven record of delivering complex programmes in a regulatory, public sector, or membership organisation environment. You are … to continuous improvement, equity, diversity, and inclusion. Desirable Experience driving organisational culture change and embedding professional delivery capabilities. Insight into digital transformation trends and tools within regulatory or public service environments. This is a 12-18 Month FTC. Paying £90,000 to £100,000 with strong company benefits. Hybrid working of 2 days per week in their office in More ❯

Job Title: CX Service Design Analyst Location: London Hybrid Salary/Rate: £500 outside IR35. Start Date: July Job Type: Contract We are currently seeking an experienced CX Service Designer/CX Business Analyst to support the detailed design and implementation of CRM and CLM solutions for a major programme. This role is ideal for someone … with a strong background in customer experience design and business analysis, who is comfortable working closely with stakeholders to capture detailed requirements and facilitate effective workshops. Key Responsibilities: Support lower-level detailed design and implementation of CRM and CLM solutions Facilitate and lead on-site workshops with stakeholders and end users Gather and document comprehensive business and user … requirements Work closely with technical teams and wider project stakeholders to ensure alignment and clarity Key Requirements: Proven experience as a Service Designer and/or Business Analyst in customer experience (CX) projects Strong understanding of CRM and CLM platforms and implementations Excellent stakeholder engagement and facilitation skills Ability to work independently and collaboratively within cross-functional teams Contract More ❯

The role is a member of the Technology Platforms leadership team and is responsible for managing and motivating a team of skilled IT professionals and directing external third-party service providers. Apply today via the link below or contact for more information. About the team The core of the global technology department's mission is to provide stable, reliable … and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around … technologists based predominantly in the UK, Singapore and increasingly in the US. What you will do The role has accountability for the platforms' design, capacity, performance and cost; and is empowered to take decisions to meet the required outcomes. The role also defines the strategy and roadmap for the platforms, managing the prioritisation of demand to ensure that the More ❯

application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Take personal responsibility for creating and maintaining microservices, primarily in Golang. Iterate design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Ensure resilience and … cd pipelines. Build and test remotely on your own machine and deploy to low level envs. Review team members code, identifying errors and improving performance and readability. Drive code design and process trade-off discussions within team when required. Report status and manage risks within your primary application/service . Perform demos and join acceptance discussions with … analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements . The role is hybrid, based in central London , and the expectation is that you attend the office according to Mastercard policy, including team days More ❯

application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Take personal responsibility for creating and maintaining microservices, primarily in Golang. Iterate design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Ensure resilience and … cd pipelines. Build and test remotely on your own machine and deploy to low level envs. Review team members code, identifying errors and improving performance and readability. Drive code design and process trade-off discussions within team when required. Report status and manage risks within your primary application/service . Perform demos and join acceptance discussions with … analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements . The role is hybrid, based in central London , and the expectation is that you attend the office according to Mastercard policy, including team days More ❯

CISM, etc.). Apply now to make a significant impact on NHS BSA's cyber security strategy! What do we offer ?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working largely remotely)o Career development … DHSC Cyber Assessment Framework, and HM Government Cyber security strategy. Develop, maintain, and promote security procedures and standards in line with NHSBSA requirements. Implement, monitor, and report on agreed service levels, KPIs, and standards within security operations. Oversee the lifecycle of security solution implementation, ensuring accurate translation and operation. Engage and foster relationships within the organisation and with third … security incidents, vulnerabilities, and malfunctions, ensuring efficient resolution. Conduct forensically sound acquisitions of computer systems and media for evidence collection. Provide advice and guidance in penetration testing and improving service offerings. Carry out reviews, internal audits, and spot-checks to ensure effective operation of security measures. Provide expertise in the design and implementation of specialist security technologies and More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing NHS back … if you can, and you are up for the challenge, we would love to hear from you! What do we offer ?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Flexi timeo Hybrid working model (we are currently working largely remotely)o … team of diverse IT professionals who work to exacting standards and SLA's. o You will also be working with internal and external stakeholders ensuring the delivery of outstanding service, resolving issues and enquiries from users and stakeholders on a daily basis. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the More ❯

a land-based environment or an interest in environmental matters. - Experience of eliciting requirements from system or business users. - Working knowledge of public sector digital assurance regimes. - Understanding of service design, customer-centric design and value stream modelling concepts. - Experience of contributing to, refining and maintaining the different perspectives of a Blueprint or Target Operating Model (TOM More ❯

ClickHouse, with deployments to AWS and Kubernetes. This is a hands-on engineering role with strong product ownership and daily interaction with front-office users. What You’ll Do Design, implement, and maintain scalable HTTP/GRPC services in Rust and Python Develop and optimise data pipelines, databases, and schemas (Postgres, ClickHouse) Build intuitive, real-time UIs using Python … and React Translate complex financial logic into accurate, testable code Collaborate with business teams to define requirements and deliver solutions fast Contribute to service design, infrastructure automation (Terraform, Flux), and CI/CD Write unit and integration tests with a strong focus on correctness and resilience Deploy to production daily and support systems in a dynamic trading environment More ❯

ClickHouse, with deployments to AWS and Kubernetes. This is a hands-on engineering role with strong product ownership and daily interaction with front-office users. What You’ll Do Design, implement, and maintain scalable HTTP/GRPC services in Rust and Python Develop and optimise data pipelines, databases, and schemas (Postgres, ClickHouse) Build intuitive, real-time UIs using Python … and React Translate complex financial logic into accurate, testable code Collaborate with business teams to define requirements and deliver solutions fast Contribute to service design, infrastructure automation (Terraform, Flux), and CI/CD Write unit and integration tests with a strong focus on correctness and resilience Deploy to production daily and support systems in a dynamic trading environment More ❯

a growth stage product company What the job Involves? Managing and growing a portfolio of strategic partnerships: launching new partners, building relationships, identifying expansion opportunities and delivering a fantastic service throughout our partnerships. Identifying and securing expansion opportunities, including developing proposals. Contributing to our product feedback loop, and working with colleagues across the business to help build the best … each client to demonstrate usage, engagement and satisfaction. WIth the ultimate aim of demonstrating the clinical, operational and financial benefits of the software. Work with the clients to co-design how Careology is successfully introduced and embedded as part of the patient pathway and service design. Coordinate with the Careology product and technical teams to prioritise and develop More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

firm. We're on a mission to make home buying and selling simpler, clearer and faster for everyone, and we're doing this through user-centric technology, data and service design. We're rated among the top ten property law firms in the UK for customer satisfaction, and in 2023 we grew faster than any other firm in our … the most sophisticated, user centric technology platform you'll find in any consumer facing law firm. And since early 2023 we've added LLMs to our toolkit, enabling extraordinary service improvements for our clients. Our goal is to become the UK's fastest, largest and most trusted conveyancing firm. Come and help us make that happen. About the role More ❯

Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯

Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯

Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯

Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯

Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯

Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯