Remote Service Design Jobs

176 to 200 of 238 Remote Service Design Jobs

Service Architect

Basingstoke, Hampshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Luton, Bedfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Portsmouth, Hampshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Stevenage, Hertfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Telford, Shropshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Woking, Surrey, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Plymouth, Devon, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Bournemouth, Dorset, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Chester, Cheshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Guildford, Surrey, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Warrington, Cheshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Dartford, Kent, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Cambridge, Cambridgeshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Worcester, Worcestershire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

North East, Glasgow, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Derby, Derbyshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Bath, Somerset, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Chesterfield, Derbyshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Gloucester, Gloucestershire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Maidstone, Kent, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Basildon, Essex, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Central, Inverclyde, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Bedford, Bedfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Shrewsbury, Shropshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Oxford, Oxfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:
Service Design
Work from Home
10th Percentile
£47,500
25th Percentile
£52,000
Median
£60,000
75th Percentile
£73,886
90th Percentile
£110,000