51 to 70 of 70 Remote/Hybrid Service Design Jobs

with business stakeholders to gather complex requirements and translate them into robust, workable technical solutions. Documentation Excellence: Develop and maintain comprehensive system documentation, including Service Designs and technical workflows. Continuous Improvement: Apply Agile and DevSecOps principles to streamline delivery and enhance system security. Stakeholder Management: Act as the bridge ...

experienced UX Designer with a enhanced DV clearance. If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions for secure government customers. Whether working … Designer, a Lead UX/Service Designer or User Researcher, candidates are expected to apply User-Centred Design (UCD) methodologies across all phases of delivery-from research through to implementation-ensuring alignment between user needs, business objectives, and technical feasibility. Key Responsibilities: - Create user-friendly, innovative design ...

File ingestion and event-based architectures o Triggering Lambda functions from file arrival events o Routing, transformation, and storage of output files • API/Service Development o Designing and building RESTful APIs and service endpoints o Developing integrations to retrieve and update data across platforms o Experience with … enterprise integration patterns and secure service design • NATS JetStream o Designing and implementing streams and event-driven messaging solutions o Building event publishing and consumption patterns o Integrating event streams with downstream AWS services and Lambda functions • DynamoDB o Data modelling and table design o Implementing scalable ...

office PERMANENT At CACI, we believe that great digital experiences dont start with technology they start with people. Were on a mission to design inclusive, impactful digital products and services that solve meaningful problems for real users for global brands and organisations . Now, were looking for a Senior … strong global group, we help national and international clients use data and insight to transform how they work. Our Experience Design team sits within the wider Experience & Transformation practice. We bring together strategists, designers, researchers and technologists to solve some of the most interesting problems out there from evolving ...

Designer to join a major public sector digital transformation programme delivering user-centred, accessible services. Working within a multidisciplinary team, you will lead content design activities across complex digital services, ensuring content is clear, accessible and aligned with user needs. You will collaborate closely with designers, researchers, business analysts … stakeholders to create high-quality service content that meets Government standards and best practice. This role is ideal for a contractor with strong GDS experience who enjoys working on complex services with real-world impact. Key Responsibilities Design and deliver user-centred content across digital services and journeys ...

into practical solutions. Experience working on customer-facing or participant-facing digital platforms. Good understanding of end-to-end customer journeys, workflow optimisation and service design. This is a great opportunity for an experienced Business Analyst looking to contribute to meaningful process improvement within a specialist healthcare environment. Important ...

role in the delivery of the Data Ownership Model (DOM) as an enabler of our Data Strategy 2030 ambitions. The work spans design through to delivery, embedding Data Ownership enterprise-wide across business areas, policy and digital and transformation programmes. Working alongside other Data Managers, picking up line management … data owners across the department. Lead engagement with business and digital teams to ensure ownership is applied consistently in delivery, decision making and service design Oversee delivery of Conceptual Data Model workshops and ensure outputs are translated into ownership, accountability and governance application Proven experience delivering data governance ...

Successful Programmes), PRINCE2, APMQ, or Agile Scrum Master. Soft Skills: Exceptional leadership, conflict resolution, and communication skills to navigate complex organizational structures. Familiarity with Service Design principles and Azure/Dynamics capabilities strongly desirable. Where and how you'll work: Hybrid working (2 days office, 3 remote) Right ...

Savanta or similar customer research and insight platforms. Experience leading customer-centric culture or behavioural change initiatives. Exposure to customer proposition, journey transformation or service design. Experience working within large, matrixed and highly regulated organisations. Personal Attributes Strategic thinker who can connect customer insight with wider commercial priorities. Strong ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … delivering Government digital services and GDS assessments Accountable for end-to-end technical delivery of government digital projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing ...

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate and Senior) to help deliver innovative digital solutions to a number … home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived ...

citizens. The successful candidate will bring strong experience delivering user research within Central Government or Defence environments, alongside a thorough understanding of Government Digital Service (GDS) standards and best practices. You'll work closely with multidisciplinary teams to ensure user needs drive product and service decisions throughout … delivery lifecycle. Key Responsibilities Plan, design and conduct user research across discovery, alpha, beta and live phases. Apply a range of qualitative and quantitative research methodologies, including interviews, usability testing, surveys and workshops. Collaborate with Product Managers, Service Designers, Business Analysts, Content Designers and Delivery teams. Analyse ...

practice. This is an ideal role for someone who enjoys solving complex process problems through clean code, automation, and modern engineering practices. Key Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements. Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation. … Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. ...

ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion.The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing … bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often ...

role offers the opportunity to work within multidisciplinary teams, helping shape services through evidence-led research and user-centred design. You'll collaborate with service designers, product managers, business analysts, delivery managers and technical specialists to ensure services are designed around real user needs.What You'll Be DoingLeading user … across Discovery, Alpha, Beta and Live phases.Planning and conducting interviews, usability testing, workshops and contextual research.Synthesising research findings into actionable insights and recommendations.Supporting product, service and delivery decisions through evidence-based research.Working closely with multidisciplinary Agile teams.Essential ExperienceSignificant experience delivering User Research within digital transformation or service improvement ...

role offers the opportunity to work within multidisciplinary teams, helping shape services through evidence-led research and user-centred design. You'll collaborate with service designers, product managers, business analysts, delivery managers and technical specialists to ensure services are designed around real user needs. What You'll Be Doing … Beta and Live phases. Planning and conducting interviews, usability testing, workshops and contextual research. Synthesising research findings into actionable insights and recommendations. Supporting product, service and delivery decisions through evidence-based research. Working closely with multidisciplinary Agile teams. Essential Experience Significant experience delivering User Research within digital transformation ...

centric delivery. This is an ideal role for someone who enjoys solving complex process problems through clean code, automation, and modern engineering practices. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

Technical Lead, you will: Define and drive the SRE strategy, standards, SLAs, SLOs and error budgets. Embed reliability engineering principles into platform and service design. Lead the adoption of core SRE practices including reliability reviews, operational readiness and toil reduction. Drive automation across monitoring, incident response, recovery and remediation. … operability. Act as the senior technical escalation point for major incidents and high-risk releases. Lead blameless post-incident reviews and ensure measurable service improvements. Define and oversee observability, monitoring and capacity management practices. Ensure SRE approaches align with security, governance and compliance requirements. Mentor and coach senior engineers ...

senior GRC expert ready to step out of a corporate cost-center and run your own practice? A top-10 European Managed Service Provider (MSP) is hiring an entrepreneurial Head of GRC to take full strategic and commercial ownership of its fast-growing Compliance as a Service (CaaS … high-level client advisory and Virtual CISO (vCISO) delivery. Key Responsibilities Practice Growth: Scale and productize the CaaS roadmap, driving revenue, pricing strategies, and service design. vCISO Delivery: Act as the trusted boardroom advisor to mid-market clients across cyber security, risk, and resilience. Core Frameworks: Lead client assessments ...