51 to 72 of 72 Remote Service Design Jobs

Role Overview We are seeking an experienced Interaction Designer with a strong background in Government Digital Service (GDS) delivery standards to support a major public-sector programme. The ideal candidate will have proven experience designing intuitive, accessible user journeys and a solid understanding of service design principles. … experience is essential for this role. Key Responsibilities Design and deliver user-centred services aligned with GDS standards across discovery, alpha, beta, or live phases. Create intuitive, accessible user journeys using the GDS Design System and GDS prototyping kit . Collaborate effectively with multidisciplinary teams including User Researchers ...

Ireland. We also support power & utility clients in delivering BAU initiatives related to grid planning, operations, and markets. Our offerings span: market and technology design, engineering, technology implementation, data & analytics, strategy, policy, and customer engagement activities in spaces such as: generation, transmission & distribution, operations, markets, retail, and regulatory reporting. … that utilities offer to customers, as well as how utility customers engage with their electricity usage. The role involves working with clients to shape, design and deliver customer-centric solutions that enable the energy transition, enhance performance, and ensure regulatory and customer value alignment. Ideal applicants will have: Strong ...

Business Analyst, you will have gained experience working on a varied range of projects from process improvement, digital transformation, change facilitation and service design/improvement. Reporting to the Lead Solution Architect and Designer, you will be responsible for assessing the business model and its integration with technology … activities, providing information, and generating solutions as determined within the projects. Knowledge, Skills & Experience: Experience of working within a complex delivery environment Analysis/design of financial transaction matching & reconciliation workflows in high-volume/high-availability, time-Critical Use Cases that leverage multi-vendor infrastructure and inputs Analysis ...

Business Analyst, you will have gained experience working on a varied range of projects from process improvement, digital transformation, change facilitation and service design/improvement. Reporting to the Lead Solution Architect and Designer, you will be responsible for assessing the business model and its integration with technology … activities, providing information, and generating solutions as determined within the projects. Knowledge, Skills & Experience: Experience of working within a complex delivery environment Analysis/design of financial transaction matching & reconciliation workflows in high-volume/high-availability, time-Critical Use Cases that leverage multi-vendor infrastructure and inputs Analysis ...

Engage with Defence Digital, DE&S, MOD and StratCom, and industry primes where partnering on projects Run technical discovery, problem framing, and service design workshops Shape solutions across a range of services, including: Secure networks & hosting Digital workplace Data/AI/analytics Cyber security & resilience Managed services … ITSM/SIAM models Build pre-sales artefacts: architectures, roadmaps, service definitions, high-level designs Support bids and proposals with delivery and commercial teams Act as the technical authority during early capture Build credible technical trust quickly with defence stakeholders Essential Experience Deep defence domain exposure (Defence Digital ...

fantastic opportunity for a Application Support Engineer to join our ever-evolving Application Operations team. The role is within the Platform as a Service unit (Technology Operations), to help to protect, operate and transform the information technology infrastructure, configurations, applications and data that deliver IT services to both customers … kept appropriately informed and consulted at all times. Supporting audit findings and payment attestation submissions. Representing the team at key forums such as Service Design Workshop (SDW), Major Change Board (MCAB) and may be required to attend Technical Design Authority (TDA). We need you to have ...

part of a multi-disciplinary agile team responsible for developing, securing, and maintaining microservices that underpin MOD's next-generation data fabric. Key Responsibilities Design, develop, and maintain Node.js microservices within the LDDF architecture. Implement secure RESTful APIs for data exchange across domains. Ensure all services meet MOD security … . Work with DevOps engineers to containerise and deploy services via Kubernetes/OpenShift . Integrate with messaging systems (e.g., Kafka, RabbitMQ, or Azure Service Bus). Contribute to CI/CD pipelines and automated testing frameworks. Collaborate with architects, testers, and cyber security teams to ensure compliance ...

aligned event delivery. This role is ideal for someone who understands the internals of GTM/sGTM, the sandboxed JavaScript environment, and how to design scalable tagging infrastructures on modern cloud platforms. Your Tasks Design, implement and scale our server side GTM hosting platform, including container orchestration … runtime optimizations. Build advanced GTM and sGTM templates (clients, tags, variables), including sandboxed JavaScript logic, permissions, and data transformations. Design event ingestion workflows, transformation layers, and commerce analytics mappings (GA4 eCommerce, Measurement Protocol, etc.). Implement and optimize server side data routing, caching, and identity management. Integrate with external ...

definition of the change management strategy; leading on stakeholder engagement and the delivery of a targeted communications strategy; owning the stakeholder analysis matrix; design and implementing training strategy; developing transition plans in preparation for BAU; defining and managing readiness measure; and triaging post go live support issues. Must Have … Change Management certification (APMG, ACMP/CCMP, Prosci AKDAR, APMG, CMI, etc) Experienced of Electronic Document and Record Management projects (EDRMS), Nice to Have Service Design, Business Transformation Programme Presentation skills Other relevant certification (such as PRINCE2, PMP, APMG, MSP, BCS Business Analysis, etc). As an individual ...

definition of the change management strategy; leading on stakeholder engagement and the delivery of a targeted communications strategy; owning the stakeholder analysis matrix; design and implementing training strategy; developing transition plans in preparation for BAU; defining and managing readiness measure; and triaging post go live support issues. Must Have … Change Management certification (APMG, ACMP/CCMP, Prosci AKDAR, APMG, CMI, etc) Experienced of Electronic Document and Record Management projects (EDRMS), Nice to Have Service Design, Business Transformation Programme Presentation skills Other relevant certification (such as PRINCE2, PMP, APMG, MSP, BCS Business Analysis, etc). As an individual ...

Role Overview We are seeking an experienced Interaction Designer with a strong background in Government Digital Service (GDS) delivery standards to support a major public-sector programme. The ideal candidate will have proven experience designing intuitive, accessible user journeys and a solid understanding of service design principles ...

will focus on creating and maintaining products across the whole lifecycle. Role Create and maintaining microservices, primarily in Golang, taking increasing responsibility. Assist with design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using … with analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. The role is hybrid, based in central London, and the expectation is that ...

will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using … with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that ...

leading health solutions company in Galway is seeking a Software Engineering Manager to oversee service design and development in the healthcare sector. This hybrid role involves hands-on leadership, managing a team of engineers, and fostering innovation with AI tools. The ideal candidate has over 10 years ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy agentic AI systems that support autonomous reasoning and decision-making Collaborate with service designers, engineers, and business analysts to identify ...

seeking an experienced Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience, operational efficiency … epics, user stories, and acceptance criteria. Ensure the product vision aligns with company goals and customer experience strategies. Contact Centre Platform Expertise Lead the design, optimisation, and rollout of workflows across Zendesk: triggers, automations, macros, ticket routing, SLAs, reporting, and knowledge management. Partner with contact centre leadership to improve ...

quality code, and drive improvements in our messaging platform. Key Responsibilities: Collaborate with team members, product managers, and architects to define feature requirements and service design. Design systems with attention to detail, ensuring resiliency while managing complexity. Analyze requirements for completeness and assess potential impacts on services … users. Drive end-to-end delivery, from design and implementation to deployment, through careful planning. Thoroughly test developments using unit, integration, and automated testing. Demonstrate a strong understanding of business requirements and deliver solutions within established timelines. Actively participate in code reviews, fostering collaboration and knowledge sharing. Maintain effective ...

Lead/Senior Digital Service Designer - INSIDE IR35 - REMOTE Our client, a leading professional services company, to join the team on a contract basis in a remote role. (Some ad hoc travel to client sites for workshops etc) Role: Committed service designer with a proven track record, preferably … complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues through user-centered methods. Familiarity of GDS, design thinking, UCD methodologies and principles, as well as social sciences Strong understanding of quantitative and qualitative research methods, conducted in person and remotely. Strong understanding ...

high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation … through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence ...

high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . You’ll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value … through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...