51 to 75 of 130 Remote/Hybrid Service Design Jobs

Internet of Things (IoT). What you'll do Bring together a virtual team of Digital, Customer Experience, Network, IT and Business stakeholders to design and realise the end to end experience for the products, services or propositions within your remit. Your strong stakeholder management skills will allow … enable you to work smarter, as will your use of agile techniques. Take full, overall accountability for the definition of the end to end service design of the product, service or proposition, obtaining input and approval from the relevant stakeholders Ensure that the network, service ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Lead Business Analyst to join the Project team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

Product and delivery teams The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase . Key Responsibilities Design and iterate accessible, user-centered service interactions Develop and maintain prototypes … using the GOV.UK Prototype Kit Collaborate closely with: User Researchers, Content Designers, Business Analysts and Developers Contribute to: Discovery activities, Design workshops, as well as Service mapping and ideation sessions Translate user needs and research insights into: Interaction patterns, Prototype journeys and Service improvements Ensure all designs ...

Build the backend for our core product services and AI-powered features, using Python/FastAPI to ship stable, scalable systems. Design and implement model calls, retrieval-augmented generation (RAG), context engineering, tool calling, and workflow orchestration across use cases spanning academic-content understanding, workflow assistance, output generation … product, frontend, and platform teams to take new features from validation to production, continuously improving quality, latency, stability, and cost. Contribute to the design of data structures, knowledge-base interfaces, evaluation mechanisms, and service governance to keep the overall system maintainable. What we're looking for A solid ...

Build the backend for our core product services and AI-powered features, using Python/FastAPI to ship stable, scalable systems. Design and implement model calls, retrieval-augmented generation (RAG), context engineering, tool calling, and workflow orchestration across use cases spanning academic-content understanding, workflow assistance, output generation … product, frontend, and platform teams to take new features from validation to production, continuously improving quality, latency, stability, and cost. Contribute to the design of data structures, knowledge-base interfaces, evaluation mechanisms, and service governance to keep the overall system maintainable. What we're looking for A solid ...

Build the backend for our core product services and AI-powered features, using Python/FastAPI to ship stable, scalable systems. Design and implement model calls, retrieval-augmented generation (RAG), context engineering, tool calling, and workflow orchestration across use cases spanning academic-content understanding, workflow assistance, output generation … product, frontend, and platform teams to take new features from validation to production, continuously improving quality, latency, stability, and cost. Contribute to the design of data structures, knowledge-base interfaces, evaluation mechanisms, and service governance to keep the overall system maintainable. What we're looking for A solid ...

deliver high-quality digital services that improve efficiency, accessibility, and operational effectiveness across the organisation. The opportunity You will join a newly established digital design team tasked with digitising a portfolio of existing print-and-post services. Working alongside an experienced digital forms delivery function, you will play … delivering multiple digital journeys within an ambitious delivery programme. The team will benefit from established support structures, experienced digital practitioners, and close collaboration across service, product, delivery and technical disciplines. Key Responsibilities Create seamless end-to-end user journeys that enable users to complete tasks accurately and efficiently. Develop ...

between Woking, Surrey office and home) £35,000 - £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

experience, you'll thrive in a cross-functional agile environment, confidently engaging with clients, leading sprint reviews and providing support across Business Analysis and Service Design disciplines when required. – Exposure to Government Digital Service (GDS) methodologies, including the application of GDS Service Standards and best-practice … digital design principles is desirable. – Proven experience leading the implementation and delivery of AI-enabled products, services or enterprise-wide solutions – Strong understanding of Generative AI, large language models, data requirements and enterprise integration considerations – Previous experience within Retail, Utilities or Financial Services environments – Extensive knowledge of agile delivery ...

experience, you'll thrive in a cross-functional agile environment, confidently engaging with clients, leading sprint reviews and providing support across Business Analysis and Service Design disciplines when required. – Exposure to Government Digital Service (GDS) methodologies, including the application of GDS Service Standards and best-practice … digital design principles is desirable. – Proven experience leading the implementation and delivery of AI-enabled products, services or enterprise-wide solutions – Strong understanding of Generative AI, large language models, data requirements and enterprise integration considerations – Previous experience within Retail, Utilities or Financial Services environments – Extensive knowledge of agile delivery ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across … cross-functional squads. Strategy & Process: Develop and refine end-to-end user experience strategies that align with complex project goals, while continuously optimizing internal design standards. Problem Solving: Dive deep into user friction points and propose highly innovative, accessible, and scalable design solutions. Collaborate: Partner closely with Product ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across … cross-functional squads. Strategy & Process: Develop and refine end-to-end user experience strategies that align with complex project goals, while continuously optimizing internal design standards. Problem Solving: Dive deep into user friction points and propose highly innovative, accessible, and scalable design solutions. Collaborate: Partner closely with Product ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across … cross-functional squads. Strategy & Process: Develop and refine end-to-end user experience strategies that align with complex project goals, while continuously optimizing internal design standards. Problem Solving: Dive deep into user friction points and propose highly innovative, accessible, and scalable design solutions. Collaborate: Partner closely with Product ...

mission-critical systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple cross-functional teams to design, build, and maintain the software that powers our warehouse operations. Your expertise will help us create a best-in-class engineering environment while ensuring … Accountabilities & Responsibilities The Principal Software Engineer role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows: Lead technical excellence from design to operations and launch of core product features or strategic programmes Drive technical direction and influence our overall strategy informing decisions on both Technology ...

mission-critical systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple cross-functional teams to design, build, and maintain the software that powers our warehouse operations. Your expertise will help us create a best-in-class engineering environment while ensuring … Accountabilities & Responsibilities The Principal Software Engineer role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows: Lead technical excellence from design to operations and launch of core product features or strategic programmes Drive technical direction and influence our overall strategy informing decisions on both Technology ...

understand and complete their goals, while supporting broader organisational objectives. You will work across individual pieces of content as well as end-to-end service journeys, contributing to transactions, products and communications that span both digital and offline channels. Key Responsibilities Design and deliver user-centred content that … presented to users, in the right place, and in the most effective format Work from discovery through to live, collaborating closely with user researchers, service designers and interaction designers Contribute to services that meet GDS standards and measurable user outcomes Build and manage strong stakeholder relationships, influencing content decisions ...

remote/very rare travel may be required 6 months £600 per day In short: We are seeking a User Researcher to support discovery, design, validation and delivery across Strategic Infrastructure digital initiatives. In full: Strategic Infrastructure is at the heart of a major transition, helping deliver some … pain points, decision points, workarounds and system dependencies. Your work will help translate business processes and requirements into evidence-based product decisions, user stories, design recommendations and supplier evaluation criteria. You will support projects across areas such as Land, Planning, Environment and Assurance, ESG, work management, portfolio delivery ...

capability models, or operating models. Applying Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Applying Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams … build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Max 5 bullet points explaining the role As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that ...

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred digital ...

across cross-functional teams including business, technology, and third-party suppliers. Desirable Experience Experience within digital transformation programmes. Knowledge of customer journey mapping and service design principles. Experience working with CRM, CMS, e-commerce, or customer experience platforms. Exposure to data analysis, reporting, and business intelligence tools. ...

across cross-functional teams including business, technology, and third-party suppliers. Desirable Experience Experience within digital transformation programmes. Knowledge of customer journey mapping and service design principles. Experience working with CRM, CMS, e-commerce, or customer experience platforms. Exposure to data analysis, reporting, and business intelligence tools. ...

across cross-functional teams including business, technology, and third-party suppliers. Desirable Experience Experience within digital transformation programmes. Knowledge of customer journey mapping and service design principles. Experience working with CRM, CMS, e-commerce, or customer experience platforms. Exposure to data analysis, reporting, and business intelligence tools. ...

being current or qualified apprentices, they truly invest in developing homegrown talent. Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

Service Designer (Contract) Rate: £550/day (Inside IR35, via Umbrella) Location: Crawley, West Sussex (2 days onsite per week) Duration: 6 months (extensions likely) Overview: We are seeking an experienced Service Designer to support the delivery of user-centred services within a regulated environment, designing and improving … compliant, end-to-end service experiences. Key Responsibilities: Design and optimise end-to-end services across multiple touchpoints Produce service blueprints, journey maps, and other core design artefacts Conduct user research and translate insights into actionable improvements Collaborate with product, delivery, and technical teams to implement ...

Service Designer – UK Government Department (Discovery Phase) £515 per day (Inside IR35) 3‐month rolling contract Remote‐first (occasional travel as required) A major UK Government Department is seeking an experienced Service Designe r to lead a discovery phase on a high‐impact public service. You’ll work … across multidisciplinary teams to understand user needs, map current journeys, and shape the future service direction What you’ll be doing Leading discovery activities to understand users, map the as‐is service, and identify pain points and opportunities Working closely with User Researchers, Product Managers, BAs and Technical ...