51 to 75 of 128 Remote Service Design Jobs

Overview Job Title : Service Delivery Manager The Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to CoreAzure customers in line with the scope of our support contract. Working for designated accounts within Managed Services, they ensure that business as usual activity is delivered within agreed service levels, act as a direct point of contact with key stakeholders and where required drive continuous service improvement for that Customer. They will work closely with the CoreAzure Managed Services Management Team, Account Management, Shared Support capability, Contractors and Third Parties to drive high levels of customer satisfaction and ensure service continuity across the landscape of services. … specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Accountabilities Ensuring that the contracted scope of support for designated Customers is clear and understood Engaging with designated More ❯

Overview Job Title: Service Delivery Manager The Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to CoreAzure customers in line with the scope of our support contract. They ensure that business as usual activity is delivered within agreed service levels, act as a direct point … of contact with key stakeholders, and, where required, drive continuous service improvement for that Customer. They will work closely with the CoreAzure Managed Services Management Team, Account Management, Shared Support capability, Contractors and Third Parties to drive high levels of customer satisfaction and ensure service continuity across the landscape of services. Methods is an established £100m Digital Transformation … range of specialisms, focusing on transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. Methods is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Accountabilities and Responsibilities Ensuring that the contracted scope of support for designated Customers is clear and understood Engaging More ❯

Community Dietetics Team at Oxleas. We are looking for an experienced, committed, and enthusiastic dietitian to join and manage our supportive and friendly team as a Team Manager. The service has recently received additional funding from SE London ICS to improve patient outcomes by ensuring consistency of access to adult community health services, and standardising patient outcomes. This is … a great time to join the Service and be pivotal in embedding this change. The post-holder will be responsible for the operational management of the Malnutrition Service ensuring that local targets are met and reported on in a timely and accurate manner. The team has a number of important relationships within the borough of Greenwich, and it … stakeholders. You will carry a clinical caseload and be available to offer support/second opinions to junior colleagues in managing complex cases. You will be involved in developing service delivery to patients to meet national standards across all care pathways. You will have access to clinical supervision and have regular 1.1 meetings with the Head of Profession for More ❯

We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be able More ❯

Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: £500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service Support/… planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as … usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for More ❯

into clear, usable designs that development teams can effectively implement. Working across end-to-end user journeys, you'll define and guide the creation of prototypes and user-centred design artefacts that uncover user motivations, behaviours, and service interactions. You'll also support and mentor other User Experience Designers, contributing to their growth while ensuring high standards across … the team's work. At Zaizi, a UX/UI Designer works within a multidisciplinary team and is responsible for planning, leading, and coordinating user-centred design efforts. You'll collaborate closely with Product Managers, Solution Architects, Developers, Testers, and other Designers to ensure design outputs are clearly communicated and effectively shape ongoing development. These are the expected … of user interfaces such as F igma Communicate and evangelise user needs to the team and wider stakeholders Create prototypes to feed into development Work with team members to design and conduct workshops Building relationships with clients and stakeholders Able to elicit requirements from ambiguous user needs Be the go to person in this area of expertise Provide guidance More ❯

understand the current system, subsystems, and component specifications. • Responsible for understanding entire projects or processes spanning multiple technical areas. • Support risk assessment, risk management, security control assessment, continuous monitoring, service design, and other IA program support functions. • Support and assist in documentation production using various software tools and applying consistent formatting and style throughout documentation. • Participate in the … technical leads to bring findings into remediation; Document detailed Plans of Actions and Milestones (POAMs) for all open findings. • Supporting risk assessment, risk management, security control assessment, continuous monitoring, service design, and other IA program support functions. • Employing SE approach for systems planning design, execution, and sustainment. Basic Qualifications: • Requires a US Citizenship. • Hold and active security … years of relevant experience or master's with 2-6 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. • Experience in architecture, design, develop, and delivery of data driven operations capabilities, within a DoD environment. • Systems engineering experience. • Writing software systems engineering documents • Development software interface documents (IDDs/ICDs) • Experience working More ❯

East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape … centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and … measuring impact and success across projects Mentor, lead, and grow the user research team, fostering a collaborative and inclusive culture Collaborate with stakeholders at all levels, influencing product and service decisions with evidence-based insights About You Were looking for a dynamic, collaborative leader with: Extensive experience designing, managing, and delivering large-scale research programmes (qualitative & quantitative) A proven More ❯

East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape … centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and … measuring impact and success across projects Mentor, lead, and grow the user research team, fostering a collaborative and inclusive culture Collaborate with stakeholders at all levels, influencing product and service decisions with evidence-based insights About You Were looking for a dynamic, collaborative leader with: Extensive experience designing, managing, and delivering large-scale research programmes (qualitative & quantitative) A proven More ❯

East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape … centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and … measuring impact and success across projects Mentor, lead, and grow the user research team, fostering a collaborative and inclusive culture Collaborate with stakeholders at all levels, influencing product and service decisions with evidence-based insights About You Were looking for a dynamic, collaborative leader with: Extensive experience designing, managing, and delivering large-scale research programmes (qualitative & quantitative) A proven More ❯

East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape … centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and … measuring impact and success across projects Mentor, lead, and grow the user research team, fostering a collaborative and inclusive culture Collaborate with stakeholders at all levels, influencing product and service decisions with evidence-based insights About You Were looking for a dynamic, collaborative leader with: Extensive experience designing, managing, and delivering large-scale research programmes (qualitative & quantitative) A proven More ❯

user experiences across our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability … testing, and interviews. Champion accessibility and inclusive design, adhering to standards such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with … industry trends, tools, and techniques. Mentor colleagues on user-centred design practices and support knowledge-sharing initiatives. What We're Looking For Proven/strong overall experience in UX, interaction design, and usability. Proven ability to create and iterate on user flows, wireframes, and prototypes. Hands-on experience with tools like Figma, Sketch, or Adobe XD. Experience conducting More ❯

Service Designer £70k - £90k + Benefits UK-Wide/Hybrid (2 Days in Office) Deerfoot Recruitment is working on behalf of a global consultancy client to assist with the hiring of several mid and senior-level Service Designers . These roles can be based at any of our clients offices across the UK, offering hybrid working with a … minimum of 2 days per week in-office, and occasional travel to client sites as required.Successful candidates will join an established Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices … alongside strong stakeholder engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. More ❯

Service Designer £70k - £90k + Benefits UK-Wide/Hybrid (2 Days in Office) Deerfoot Recruitment is working on behalf of a global consultancy client to assist with the hiring of several mid and senior-level Service Designers . These roles can be based at any of our clients offices across the UK, offering hybrid working with a … minimum of 2 days per week in-office, and occasional travel to client sites as required. Successful candidates will join an established Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive … practices, alongside strong stakeholder engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government/public services and familiarity with the (url removed) service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at More ❯

Role Description: Required Skills: A User Story (4) B User Query (4) Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user … requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service … to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. More ❯

Role Description: Required Skills: A User Story (4) * B User Query (4) Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user … requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service … to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. More ❯

and testing (preferably Boomi). Understanding of RBAC, audit, and compliance requirements. Excellent stakeholder communication and vendor management skills. Also to have the ability to build strong relationships across Service Design and Transition, Testing, and Platform Engineering teams Responsibilities include: As the Cloud and Environments Release Manager you will: Partner closely with the Programme Director and technical leads … environment activities. Coordinate environment refreshes, testing cycles, and patch updates aligned to programme timelines. Build a repeatable playbook for BAU release and patch management. Develop strong working relationships with: Service Design and Transition - to ensure smooth handover to BAU. Testing Teams - to coordinate regression and integration testing cycles. Platform Engineering Team (Head of Platform Engineering) - to align on … BAU stability. Seamless transition from Programme to BAU with embedded processes and documentation To apply to this role please call Joanne Stanley on 01675 468926 or email: Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds Certes Computing (and all of its subsidiary companies) is committed to promoting More ❯

deliver projects using a systems-thinking approach * Create and maintain project documentation and business cases * Collaborate across teams using matrix management * Provide expert guidance on data, financial processes, and service design * Communicate change clearly and effectively through engagement activities What You'll Bring: * Strong project and change management experience * Excellent communication, analytical, and organisational skills * Experience working in … core * Strong internal consultancy skills and the ability to challenge and influence effectively This is a hands-on role where you'll hit the ground running-leading projects, influencing service design, and helping us deliver smarter, more human experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of More ❯

into complex datasets, uncover insights, and shape smarter, user-focused services across our Digital Workspaces. Working with designers, engineers, and product teams, your analysis will drive real change, from service design to digital inclusion. Pay up to £50,386, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. … owns the end-to-end delivery of specialist devices and services, making sure our people have what they need to do their best work. Your insights will directly shape service design, user experience, and strategic choices across our Digital Workspaces. In this role, you'll work with complex datasets to deliver clear, actionable performance analysis. You'll collaborate … with product owners, engineers, and designers to continuously improve services based on evidence and user needs. You'll also support wider government priorities around digital inclusion, data transparency, and service efficiency. It's a great opportunity to work at the heart of digital transformation in the UK's largest government department, where your analysis will help shape services used More ❯

into complex datasets, uncover insights, and shape smarter, user-focused services across our Digital Workspaces. Working with designers, engineers, and product teams, your analysis will drive real change, from service design to digital inclusion. Pay up to £50,386, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. … owns the end-to-end delivery of specialist devices and services, making sure our people have what they need to do their best work. Your insights will directly shape service design, user experience, and strategic choices across our Digital Workspaces. In this role, you'll work with complex datasets to deliver clear, actionable performance analysis. You'll collaborate … with product owners, engineers, and designers to continuously improve services based on evidence and user needs. You'll also support wider government priorities around digital inclusion, data transparency, and service efficiency. It's a great opportunity to work at the heart of digital transformation in the UK's largest government department, where your analysis will help shape services used More ❯

into complex datasets, uncover insights, and shape smarter, user-focused services across our Digital Workspaces. Working with designers, engineers, and product teams, your analysis will drive real change, from service design to digital inclusion. Pay up to £50,386, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance. DWP. … owns the end-to-end delivery of specialist devices and services, making sure our people have what they need to do their best work. Your insights will directly shape service design, user experience, and strategic choices across our Digital Workspaces. In this role, you'll work with complex datasets to deliver clear, actionable performance analysis. You'll collaborate … with product owners, engineers, and designers to continuously improve services based on evidence and user needs. You'll also support wider government priorities around digital inclusion, data transparency, and service efficiency. It's a great opportunity to work at the heart of digital transformation in the UK's largest government department, where your analysis will help shape services used More ❯

deliver projects using a systems-thinking approach * Create and maintain project documentation and business cases * Collaborate across teams using matrix management * Provide expert guidance on data, financial processes, and service design * Communicate change clearly and effectively through engagement activities What You'll Bring: * Strong project and change management experience * Excellent communication, analytical, and organisational skills * Experience working in … core * Strong internal consultancy skills and the ability to challenge and influence effectively This is a hands-on role where you'll hit the ground running-leading projects, influencing service design, and helping us deliver smarter, more human experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of More ❯

lead a portfolio of products across Pharmacy, Dental and Optometry, bringing them together into coherent, user-centred services that transform how patients, clinicians and staff experience NHS care. As Service Owner, you will take responsibility for the end-to-end lifecycle of your service: from discovery and design, through delivery and continuous improvement. You will own the … of the job What you will do o Lead product teams: manage a portfolio view, aligning multiple products and channels into a joined-up service.o Own and represent your service: accountable for quality, benefits and performance, making sure it meets user needs and NHS priorities.o Work in the open with senior stakeholders: represent your service at the highest … levels across NHS Wales, Welsh Government and the wider UK health system.o Mentor and advise: act as a trusted product and service leader, building capability across teams.o Grow the Service Owner community: share best practice and help embed a product-led culture across DHCW. About us Digital Health and Care Wales (DHCW) is an expert national body and More ❯

Join us as our Service Enablement Analyst at Peregrine Resourcing. Location London or Manchester Hybrid Working The role You will play a key role within the Service Enablement function, ensuring that all new services, changes, entering live operations are tested, accepted, and supported in a controlled manner. You will validate that new capabilities meet business and customer expectations … Business Acceptance Testing and provide Hypercare support post-go-live to ensure stability, compliance, and continuous improvement. Responsibilities: Transition and Business Acceptance Testing Participate in the end-to-end service transition lifecycle ensuring a smooth handover to operations. Plan, coordinate and execute Business Acceptance Testing (BAT) to validate that new or changed services meet business and customer needs. Collaborate … with test and design teams to ensure test scenarios are aligned to operational requirements and real-life service conditions. Identify and document gaps in readiness, raise risks and issues, and ensure they are resolved before go-live. Engage with business stakeholders to define acceptance criteria and obtain formal sign-off on successful completion of BAT. Support readiness reviews More ❯

Come join us and make a difference in the world! Discover more at https://www.necsws.com/At NEC Digital Studio, we believe in design practices that make the world more human. NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and … led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all the way. Discover more at NEC … remote if you are not local to an NEC office Job Description What we’re looking for: We’re looking for a skilled practitioner with significant experience in delivering design projects. The focus of your role will be to create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly. You’ll often More ❯