76 to 100 of 403 Remote Service Design Jobs

Service Designer - UX - GDS - Government - User Stories - DV Clearance - inside IR35 - Up to 700 per day - Hybrid working Location: London/North West - Hybrid working 3 days onsite Rate: Up to 700 per day (inside IR35) Security Clearance: Enhanced DV Clearance (EDV) Required Duration: 6+ months Role overview My client is urgently seeking a DV Cleared Service Designer More ❯

Job Title: Lead Service Designer Location: Cardiff, Wales Employment Type: Contract 6months with possibility for extension (Mostly Remote with occasional onsite ) My client, who operates in the Healthcare Digital Transformation sector, is looking for a skilled Lead Service Designer to join their team. In this role, you will work independently with minimal support, influencing and mentoring others while … collaborating with service managers and programme directors to develop impactful design concepts. Responsibilities: Lead design across complex services, including Vaccine and Pharmacy Services. Collaborate with teams to plan and implement new systems, ensuring effective service delivery. Set direction and embed best practices within the newly formed UCD team. Mentor and guide colleagues on user-centred design and agile practices. Manage stakeholder expectations and communicate complex design decisions. Develop systems across multiple services and ensure operational efficiency. Skills & Experience: Significant experience in a service designer role, with a strong understanding of user-centred design. Proven track record in delivering complex digital service and product design projects. Ability to lead and mentor teams More ❯

Job Opportunity: Service Designer Location:Birmingham (Hybrid Work Pattern) Rate: £20.00-£25.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We're … looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys to … identify transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For: Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise More ❯

possibility for extension Location: Hybrid Working (1 Day On-site in Cardiff, Rest Remote) My client, who operates in the Healthcare Digital Transformation sector, is seeking a skilled Lead Service Designer. This is a leadership role focused on designing and improving services within digital transformation, particularly in healthcare. It emphasizes user-centered design, stakeholder management, and Agile/… Lean methodologies. You'll work independently, mentoring others and collaborating with service managers and programme directors to develop impactful design concepts. Responsibilities: Lead design across complex services, including Vaccine and Pharmacy Services. Collaborate with teams to gather feedback and drive improvements. Organize and plan complex programs, adjusting strategies as necessary. Lead planning and implementation of service changes. Design and manage systems across multiple services and operations. Provide direction on tools/methods to meet user needs across channels. Monitor and evaluate processes, ensuring effective outcomes with Agile methods. Manage stakeholder expectations and communicate complex information. Negotiate budgets, balancing cost vs. value for financial delivery. Lead Agile/Lean teams, manage priorities, and ensure MVP More ❯

Job Description Technology Service Architect Location: London (Hybrid, 3 days a week in office) Salary: £75,000 - £80,000 + Benefits Mentmore is exclusively partnered with a leading organisation based in London to recruit a forward-thinking Technology Service Architect. This is a key role in shaping how technology services are designed, delivered, and evolved to meet operational … goals and business needs. The Role Reporting to the Technology Platform Director, you will be responsible for architecting service models that ensure the efficient and reliable delivery of technology services across the organisation. You'll work cross-functionally with platform owners, service managers, and engineering teams to ensure operational readiness and full life cycle support is Embedded in … service design. Key Responsibilities Service Architecture Design: Create end-to-end service architectures for both new and existing technology services, ensuring alignment with enterprise standards, scalability, and operational efficiency. Service Modelling: Translate business and technical requirements into detailed service models, including SLAs, KPIs, support structures, and operational processes. Collaboration: Partner with Solution Architects, Product More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Talent Hybrid Working - 1-2 days on site a week The Service Architect will be responsible for designing and documenting service architecture and processes that aligns with business objectives. The Service Architect will be required to work closely with the … M365 Project Manager, Technical Architects, Project team, service delivery teams and projects, and the wider stakeholder community. The Service Architect will ensure the new ICT service model supports not only the new M365 and Niche services but the continuation of service for existing and new technologies within the estate. Key responsibilities To be responsible for the … development and documentation of the ICT Service Strategy and associated service model roadmaps. Creation of Service Architectures that maximises the efficiency of all support scenarios whilst minimising the costs for Service Delivery To ensure that the ICT service architecture meets all the relevant industry/national standards and demonstrates consistency of design across all More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products … to build solutions that meet user needs, deliver business impact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products … to build solutions that meet user needs, deliver business impact and benefit society. Key Responsibilities Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

Team/Directorate: Service Management Team/Finance and Corporate Services Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week. Work as part of a flexible shift pattern to cover service hours. You … Out of Hours' rota. Interview date: To be confirmed Post number: 201868 (For office use only: H, TTJ) The role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end … methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project and product teams-within DDaT and across the wider organisation-to coordinate the service acceptance process, ensuring that new services More ❯

accessible and user-centred digital services while mentoring the next generation of designers. About the Role In this role, you’ll be a key practitioner, collaborating with user-centred design teams and multidisciplinary digital delivery teams to enhance digital services. You’ll lead highly complex interaction design projects , driving best practices and advocating for accessibility and inclusion. Key … Responsibilities Lead interaction design across multiple services Shape design concepts with Product Managers & Service Owners Mentor junior designers, supporting their professional growth Champion accessibility and user-centred approaches Drive best practice within their interaction design community Your background Proven experience in a Senior UX/Interaction Design role Expertise in the GDS Design System … prototyping kit Strong background in Service Design, Content Design, and User Research Experience working to the GDS service standard Ability to engage and collaborate with a diverse range of stakeholders A leader who inspires design excellence across teams ? This is an influential role where you'll shape interaction design standards while delivering impactful digital More ❯

accessible and user-centred digital services while mentoring the next generation of designers. About the Role In this role, you’ll be a key practitioner, collaborating with user-centred design teams and multidisciplinary digital delivery teams to enhance digital services. You’ll lead highly complex interaction design projects , driving best practices and advocating for accessibility and inclusion. Key … Responsibilities Lead interaction design across multiple services Shape design concepts with Product Managers & Service Owners Mentor junior designers, supporting their professional growth Champion accessibility and user-centred approaches Drive best practice within their interaction design community Your background Proven experience in a Senior UX/Interaction Design role Expertise in the GDS Design System … prototyping kit Strong background in Service Design, Content Design, and User Research Experience working to the GDS service standard Ability to engage and collaborate with a diverse range of stakeholders A leader who inspires design excellence across teams ? This is an influential role where you'll shape interaction design standards while delivering impactful digital More ❯

Role: UX/Service Designer Rate: £495 p/d Outside IR35 Location: Canary Wharf HQ -Hybrid Model - 2 days p/w on site Duration: 6 months We're working with a Global Bank looking for a UX/Service Designer with experience working on internal applications/products. In this role you'll be working on … a modernisation of the current products and processes within the business. Experience Required: Experience as a UX/Service Designer with a strong portfolio demonstrating user-centred design expertise. Deep understanding of design principles and best practices. Proven experience with user-centred design methodologies, including the ability to explain design decisions effectively. Expertise in creating … user workflows, diagrams, and service blueprints. A strong appreciation for simplicity and elegance in UX design. Stakeholder collaboration skills, including experience engaging with SMEs, business leaders, and development teams. Good knowledge of Agile methodologies and experience working in Agile environments. Comfortable working in cross-functional teams, contributing independently and alongside other UX professionals. Proficiency with UX design tools More ❯

Role: UX/Service Designer Rate: £495 p/d Outside IR35 Location: Canary Wharf HQ -Hybrid Model - 2 days p/w on site Duration: 6 months We're working with a Global Bank looking for a UX/Service Designer with experience working on internal applications/products. In this role you'll be working on … a modernisation of the current products and processes within the business. Experience Required: Experience as a UX/Service Designer with a strong portfolio demonstrating user-centred design expertise. Deep understanding of design principles and best practices. Proven experience with user-centred design methodologies, including the ability to explain design decisions effectively. Expertise in creating … user workflows, diagrams, and service blueprints. A strong appreciation for simplicity and elegance in UX design. Stakeholder collaboration skills, including experience engaging with SMEs, business leaders, and development teams. Good knowledge of Agile methodologies and experience working in Agile environments. Comfortable working in cross-functional teams, contributing independently and alongside other UX professionals. Proficiency with UX design tools More ❯

My client are looking for an experienced Deputy Team Lead to join their dedicated Microsoft Platform Services team and provide additional team leadership, stakeholder management and service ownership expertise. A solid understanding of Microsoft Platform infrastructure is required, allied with strong team management and service delivery experience. The successful applicant will lead on service design, service delivery and service management for Microsoft Platform Services. This will include contributing to the service continuity plan and continuous service improvements and well as working with senior stakeholders to define and implement a sustainable service delivery model. The role requires very strong stakeholder management skills, including the ability to effectively manage third party supplier relationships More ❯

+ car allowance Contract type: Permanent About the role This is a newly created position, in our Cloud, Cyber and IT Business Unit, to focus on end to end service design. As theManaged Services Architect, you will play a pivotal role in shaping and evolving ARO's Managed Services across their full lifecycle-from initial bid through to renewal. … This client-facing position is central to ensuring top-tier, ITIL-aligned service delivery across a diverse and modern technology stack. This role will be key in the design, implementation, and management of IT solutions within a managed services framework.You will be responsible for ensuring that the technical solutions align with the client's business needs, are scalable … secure, and efficiently delivered as part of a managed service offering You will be someone who thrives on turning complex client needs into seamless service experiences. You ask,"How does that work in practice?"and care deeply about how clientsfeelabout the services they receive-not just the metrics behind them. We want to speak to passionate people who More ❯

of the journey it occurs, becomes a delightful moment that builds trust and creates loyal users that advocate for Depop. The ideal candidate will have a keen interest in service design and will play a meaningful role in driving retention through: access to help, efficient resolution, fair decisions and creating helpful & personalised experiences. This position offers a unique … Strategy and Vision: Collaborate with the product trio to define and evolve the strategy for customer support, aligning with user needs and Depop's overarching goals. Drive Vision-Aligned Design: Design experiences that simplify and enhance Depop's customer support ecosystem, aligning with our product vision. e.g. our Help Centre, dispute resolution processes, and reporting functionalities Optimise In … refine the support experience. Develop Cross-Functional Collaboration: Build tools and features that empower not only the user, but also our support agents. Work closely with stakeholders to agree service design processes that underpin the user's experience Requirements Experience designing user experiences for the Web, iOS and Android A good understanding of mobile and desktop UX and More ❯

leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. … Job Description As a Senior Business Consultant at Netcompany, you are part of our Global Digital Enablement and User Centered service Design Centre of Excellence (CoE). We take pride in our delivery, and you will be part of our delivery teams learning our successful approach and methodology. You get to work and learn from our global teams … about developing User Centric Services for our customers. You have an IT professional/academic background or interest in IT development and are enthusiastic about user involvement, business analysis, service design, process optimization and organizational change management. You will help to ensure that Netcompany's IT projects are anchored in our customers' business needs, organization, and professional processes. More ❯

support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing More ❯

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems … shaping the future of how clients engage through digital channels. This programme of work will be to build out a unified platform that will empower clients with enhanced self-service capabilities, richer insights, and a consistent digital experience across services. The ideal candidate will be a strategic thinker, a detail-oriented executor, and a passionate advocate for both user … value, technical feasibility, and user Serve as the voice of the business and clients in cross-functional settings. Build trust-based relationships with client-facing teams, technology, UX/design, and compliance. Work closely with UX designers and researchers to ensure portal functionality aligns with client expectations. Business Analyst – Wealth Management London- Hybrid x3 Days on-site More ❯

Principal Business Analyst Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: GBP 72,250 - GBP 90,000/year Description Our Principal Business Analysts are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe that great … sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Business Analysts to bring all of this and to enthuse our strategy, analysis and design teams, and clients with the same passion. The successful candidate will lead the Business Analysis aspects of one or more of our client engagements while overseeing the wider delivery … goals and constraints into business outcomes, to define required capabilities that will enable our clients to expedite organisational change. Working in an Agile delivery setting alongside consultants, product managers, service designers, user researchers and transformation leads, the Business Analysis Principal will oversee and be responsible for the hands-on delivery of business agility improvements. They will be comfortable blending More ❯

fast-paced technology startups, emerging software companies, and big tech to solve high-impact business challenges through digital experience design. Our engagements span user/customer research, product strategy, design, and software development. We are user/customer experience obsessed, blending both digital product and service design to create innovative and transformative experiences for their organizations and … customers. Our approaches are versatile, and each project may be unique in workflow and deliverables; from innovation sprints to extensive design thinking exercises, we adapt to meet the customer's ever-changing needs. What you could be working on as a Senior Digital Product Designer at Momentum: No year is the same. Over the past 18 months, you may … climate change with carbon offsets credits An investment strategies platform for a major financial services company Requirements Whom we’re looking for: You have over 4 years of applicable design experience You are an actual digital product designer e.g. you move pixels around with precision and have a portfolio that demonstrates it (no offense to you user researchers, we More ❯