76 to 100 of 130 Remote/Hybrid Service Design Jobs

locations Salary: Up to £55,000 per year + benefits Security Clearance: Must be eligible for SC Clearance Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you’ll be central to uncovering the needs and behaviours of end-users … designed with them in mind. You’ll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

locations Salary: Up to £55,000 per year + benefits Security Clearance: Must be eligible for SC Clearance Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you’ll be central to uncovering the needs and behaviours of end-users … designed with them in mind. You’ll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

Hybrid (time split between Woking, Surrey office and home) Salary: £28,000 Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

Clearance An experienced Senior Solution Architect with a strong software engineering background (Java/.NET) and eligibility for SC clearance, specialising in the design and delivery of scalable, cloud native solutions using microservices and API-driven architectures. Key Responsibilities Own and lead the development of HLDs for complex enterprise … systems, ensuring scalability, security, and alignment with business objectives Design and deliver microservices based architectures, enabling modular, resilient, and highly scalable platforms Define and govern API first strategies, including RESTful service design, integration patterns, and API lifecycle management Apply TOGAF principles and frameworks to drive structured architecture ...

Clearance An experienced Senior Solution Architect with a strong software engineering background (Java/.NET) and eligibility for SC clearance, specialising in the design and delivery of scalable, cloud native solutions using microservices and API-driven architectures. Key Responsibilities Own and lead the development of HLDs for complex enterprise … systems, ensuring scalability, security, and alignment with business objectives Design and deliver microservices based architectures, enabling modular, resilient, and highly scalable platforms Define and govern API first strategies, including RESTful service design, integration patterns, and API lifecycle management Apply TOGAF principles and frameworks to drive structured architecture ...

Clearance An experienced Senior Solution Architect with a strong software engineering background (Java/.NET) and eligibility for SC clearance, specialising in the design and delivery of scalable, cloud native solutions using microservices and API-driven architectures. Key Responsibilities Own and lead the development of HLDs for complex enterprise … systems, ensuring scalability, security, and alignment with business objectives Design and deliver microservices based architectures, enabling modular, resilient, and highly scalable platforms Define and govern API first strategies, including RESTful service design, integration patterns, and API lifecycle management Apply TOGAF principles and frameworks to drive structured architecture ...

others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user … intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user research ...

others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user … intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user research ...

others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user … intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user research ...

digital in a national organisation with a strong social purpose. You will be responsible for delivering a step change in our digital capability, service quality and organisational efficiency, translating our digital strategy into clear, measurable outcomes that deliver real value. You will: Shape and deliver the organisations digital strategy … goals and user needs Lead major digital transformation programmes at pace and scale, ensuring clear benefits realisation Drive the transition to a product and service-led operating model Simplify and modernise the digital estate Build and lead capability across engineering, architecture, service design and innovation Ensure services ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital … Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option ...

Group is looking for an AI Solutions Lead to help shape how AI is embedded across our business, our client delivery, and our future service offering. This is a strategic and hands-on role focused on turning AI into practical commercial impact, internally and externally. The successful candidate will … internal AI strategy, ensuring AI capabilities are embedded across the organisation to improve productivity, decision-making, operational efficiency, and innovation. Lead the identification, design, and implementation of AI-enabled workflows across Total Negotiation Group’s internal operations. Focus on replacing and improving manual, repetitive processes through practical automation using ...

Group is looking for an AI Solutions Lead to help shape how AI is embedded across our business, our client delivery, and our future service offering. This is a strategic and hands-on role focused on turning AI into practical commercial impact, internally and externally. The successful candidate will … internal AI strategy, ensuring AI capabilities are embedded across the organisation to improve productivity, decision-making, operational efficiency, and innovation. Lead the identification, design, and implementation of AI-enabled workflows across Total Negotiation Group’s internal operations. Focus on replacing and improving manual, repetitive processes through practical automation using ...

Elicit, define and translate business and user needs into clear requirements. Analyse current processes, identify improvement opportunities and define target operating models. Support the design, development and testing of new services and solutions. Assess impacts of change, including business, policy and operational constraints. Define success measures and ensure delivery … complex problems and drive solutions through to delivery. Experience translating business goals into clear requirements and outcomes. Understanding of operating models, business change and service design principles. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position ...

major central government digital transformation programme. They are looking for an experienced Delivery Manager to lead multidisciplinary teams through the early stages of service design and delivery, with a particular focus on Discovery and Alpha phases within a GDS environment. You'll be responsible for facilitating collaboration across … product, design, engineering and stakeholder groups, ensuring delivery objectives are met while maintaining alignment with GDS standards and best practice. This role requires someone who is comfortable operating in complex government environments, managing competing priorities and helping teams navigate ambiguity to deliver successful outcomes. Requirements: Strong commercial experience working ...

major central government digital transformation programme. They are looking for an experienced Delivery Manager to lead multidisciplinary teams through the early stages of service design and delivery, with a particular focus on Discovery and Alpha phases within a GDS environment. You'll be responsible for facilitating collaboration across … product, design, engineering and stakeholder groups, ensuring delivery objectives are met while maintaining alignment with GDS standards and best practice. This role requires someone who is comfortable operating in complex government environments, managing competing priorities and helping teams navigate ambiguity to deliver successful outcomes. Requirements: Strong commercial experience working ...

leading Global Professional Services Company is seeking an experienced Oracle Fusion Functional Analyst (Order to Cash) to support the design and implementation of end-to-end Order to Cash (O2C) services within a major finance transformation programme. This role offers the opportunity to play a critical part … improve billing accuracy, optimise cash collection and strengthen revenue control. You will work closely with Finance leadership, SMEs, technology teams and client stakeholders to design and implement robust O2C processes aligned to a modern ERP architecture, with a strong focus on Oracle Fusion Cloud ERP . Key Responsibilities Lead ...

leading Global Professional Services Company is seeking an experienced Oracle Fusion Functional Analyst (Order to Cash) to support the design and implementation of end-to-end Order to Cash (O2C) services within a major finance transformation programme. This role offers the opportunity to play a critical part … improve billing accuracy, optimise cash collection and strengthen revenue control. You will work closely with Finance leadership, SMEs, technology teams and client stakeholders to design and implement robust O2C processes aligned to a modern ERP architecture, with a strong focus on Oracle Fusion Cloud ERP . Key Responsibilities Lead ...

4HANA data model changes and integration points across these modules. Experience with SAP UI and Fiori, including SAPUI5 development, Fiori app extensions, and OData service design aligned to S/4HANA architecture. Strong SAP ABAP development experience, including extensive exposure to S/4HANA environments, with a focus … countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com ...

experienced UX Designer with a enhanced DV clearance. If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions for secure government customers. Whether working … Designer, a Lead UX/Service Designer or User Researcher, candidates are expected to apply User-Centred Design (UCD) methodologies across all phases of delivery—from research through to implementation—ensuring alignment between user needs, business objectives, and technical feasibility. Key Responsibilities: • Create user-friendly, innovative design ...

Circa £50k Full-Time; 35 hours per week Closing Date: 8th July About the Role We're looking for an AI Engineer to help design and build intelligent digital tools that improve outcomes for customers and internal teams. This is a hands-on role where you'll work across … prototypes through to deploying production-ready solutions. You'll play a key role in applying AI and modern software engineering practices to real-world service challenges. You'll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused ...

focused on scientific innovation, healthcare access, and patient safety. They will help drive modern digital, data, and technology solutions, leveraging automation, AI, and self-service to enhance interoperability, efficiency, and cost-effectiveness across health systems. Working within a multidisciplinary agile team, they will shape services … continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road-mapping (A, I) Experience of (url removed) services, service design methods and GDS standards is mandatory (A, I) You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality ...

Successful Programmes), PRINCE2, APMQ, or Agile Scrum Master. Soft Skills: Exceptional leadership, conflict resolution, and communication skills to navigate complex organizational structures. Familiarity with Service Design principles and Azure/Dynamics capabilities strongly desirable. Where and how you'll work: Hybrid working (2 days office, 3 remote) Right ...

looking for an experienced GDS Discovery specialist to join a new Central Government Discovery engagement, supporting a multidisciplinary team through the early stages of service design and problem definition. You'll play a key role in shaping the discovery by identifying user needs, defining problem statements, mapping current … Start: ASAP Essential experience: Proven delivery of GDS Discovery phases Experience working within Central Government Strong understanding of user-centred design and multidisciplinary delivery ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … delivering Government digital services and GDS assessments Accountable for end-to-end technical delivery of government digital projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing ...