101 to 125 of 155 Remote/Hybrid Service Management Jobs

Manager/Lead level Broad IT knowledge across infrastructure, systems, and delivery Proven experience delivering large, multi-project IT change Confident working with senior management and executives Strong commercial awareness and budget management Local and able to be on-site as required Eligible and willing to gain clearance … Desirable Formal programme management qualification Experience in secure environments ITIL or broader service management exposure Send your CV to receive the full job description and discuss the role in more detail. ...

Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a CRM Administrator to join our growing team in Leeds. This position is Hybrid working 3 days a week from our office in Leeds and 2 days remote. Following our acquisition by Klipboard … Mastery: A deep understanding of Salesforce's core features, including objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Data Management: Proficiency in data import/export, data cleaning, data validation, and data security best practices. User Management: Ability to create and manage user ...

lead a team of Business Analysts and Functional Consultants. This role plays a critical part in delivering business requirements, driving cost efficiencies and improving service across a diverse project portfolio. The Opportunity As the Senior S2P Business Analyst, you will be responsible for overseeing S2P process improvements and system … large projects and overall lead on smaller initiatives. Provide leadership to permanent and contract Business Analysts, alongside matrix teams including Infrastructure, Solution Design, Service Delivery and outsourced partners. Business Analysis Own the full lifecycle of requirements gathering, documentation and translation into functional specifications and test plans. Ensure all work ...

Resolver L2.5 will support network access control operations, troubleshoot NAC-related issues, perform deep analysis, and assist with incident, problem, and change management activities. The role requires strong hands-on experience with Forescout and Cisco technologies. Work Schedule: 24×5 support 3 shifts per day Weekend availability for change … deployments Skills & Eligibility Requirements: 5+ years in IT Service Management (Incident, Problem, Change, Vendor 5+ Management) Certifications: Mandatory: CCNA Preferred: CCNP (certified or trained) Required: FSCP certified (Forescout) If not certified but you clear the interview, you MUST ensure FSCP certification within 6 months. The client will ...

deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid … multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvements Technical Environment Strong experience is expected in Apple-centric environments , alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

preparation and support of IT operations solutions and services, physical or virtual. They do so according to industry and organisational best practices, standards, service requirements and Key Performance Indicators (KPIs) throughout the product life cycle. Create and maintain documentation. Perform all routine tasks according to process and checklists. Monitor … applications services. Alert and take appropriate action Required Skills * Asset and configuration management. * Availability and capacity management. * Change Management. * Coding and scripting. * Continual service improvement. * Incident management. * Problem management. * Service management framework knowledge. * Testing. * Technical understanding Technical skills Cloud Platforms: Azure/AWS/GCP (compute, networking ...

deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will need solid experience providing macOS support on a busy Helpdesk.You will be working remotely … multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvements Technical Environment Strong experience is expected in Apple-centric environments , alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory ...

Exciting Opportunity! Join Odevo as a Business Relationship Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we expand our digital capabilities across multiple Operating Companies (OpCos), we are strengthening the way IT partners with the business, and we are now looking … tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction or delivery Provide consolidated visibility of group-wide IT and product roadmaps ...

Dynatrace to spot opportunities for savings. The role supports better financial accountability by using FinOps tools, automating key reports and alerts, and helping Vendor Management stay on top of warranties, renewals, and disposals. It also contributes to developing and enforcing policies for Cloud FinOps and Asset Management; while …/Professional or equivalent skills desirable, with support available where strong Azure Cloud Platform capability exists. Knowledge of IT Financial Operations, including IT Asset Management, Azure, Dynatrace, and general financial management. Strong understanding of software licensing, particularly Microsoft. Proven experience managing IT assets and working across IT service ...

Manager Salary: Up to £50,000 + Excellent Benefits Location: Macclesfield (Hybrid) Industry: Internal, Central IT Shared Service Centre A well-established organisation in Macclesfield is hiring for an IT Manager to lead their internal IT function. This is a great opportunity for either an experienced manager, IT lead … progression The Role You'll lead a team of 5 IT support engineers Overseeing day-to-day IT operations and infrastructure support Helpdesk performance Service delivery, while driving improvements across systems and processes. The role can be hands-on or more management-focused, depending on your strengths & ambitions. ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Sheffield (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Nottingham (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

efficient configuration and administration. This is a great opportunity to work in a fast-paced environment, supporting large-scale digital transformation initiatives across IT Service Management (ITSM) and beyond. Key Responsibilities Platform Administration Administer and maintain the ServiceNow platform, ensuring high availability and performance. Manage user roles, groups … CSM. Knowledge of ServiceNow Flow Designer, IntegrationHub. Exposure to cloud platforms (AWS/Azure) is a plus. Soft Skills Strong communication and stakeholder management skills. Problem-solving mindset with attention to detail. Ability to work in a fast-paced, client-facing environment. Collaborative approach with cross-functional teams. ...

with minimal travel Up to £75,000 DOE Plus Benefits Permanent - Full Time Reporting to: The Managed Services HCM Practice Lead. Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, weve built … customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

Step Functions, ACM, and Backup Solid experience with AWS infrastructure and networking services such as VPC, Control Tower, AWS Organizations, and Service Control Policies Hands-on experience with Terraform, Ansible, Python, and AWS CLI Experience with CI/CD tools such as Jenkins, Puppet, and Packer Familiarity with monitoring … observability tools including Datadog, PagerDuty, CloudWatch, CloudTrail, and SIEM integrations Strong understanding of service management, release, and change processes Experience administering Windows Server and/or Red Hat Linux in enterprise cloud environments Desirable Skills Additional scripting experience (PowerShell, Bash) Knowledge of tools such as HashiCorp Vault ...

Responsibilities Lead and deliver the end-to-end IT integration of newly acquired businesses from initial IT discovery through to handover to BAU/service desk teams. Act as a key liaison between internal IT teams, business units, and third-party providers to ensure project requirements are clearly defined … managed, and documentation is maintained. Ensure smooth transition of IT services and infrastructure into operational support, including knowledge transfer, and documentation for the service desk. Identify and implement, in consultation with IT colleagues, improvements to IT operational processes Work alongside our Project Management function to provide regular updates ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

Requirements 3+ years operating at IT Programme Manager level Strong all-round IT knowledge (comfortable across infrastructure, systems and delivery) Confident working with senior management and executive stakeholders Proven experience delivering large, multi-project IT change Strong commercial awareness and budget oversight Local and able to be on-site … required Eligible for DV clearance Desirable Formal programme management qualification Experience working in secure environments ITIL or broader service management exposure Please send your CV to receive the full job description and to discuss the role in more detail. ...

additional training for users to ensure support efficiency is maintained to the highest level. Contributes content to the knowledge base to assist with problem management of incidents. Provides accurate information about incidents to support other IT processes. Tests hardware and program updates to verify whether newly implemented requirements … take ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return ...

Support Analyst to join our applications support team. You will have commercial experience supporting ERP solutions (e.g., finance, supply chain, manufacturing, or order management modules) and working with business users to diagnose and resolve application issues. You will need the ability to manage multiple support requests simultaneously and work … develop solutions for minor system change requests. Act as an escalation point for Level 1 support and take ownership of more complex incidents and service requests. Follow existing and author new procedures as needed. Use the ITSM tool (ServiceNow) to track and update tickets. Key requirements Hands-on experience ...

Bristol An exciting opportunity for a passionate HPC Architect to join a unique, multi-national Information Management function. Ideal candidates should be committed to the future of software defined data centres and open source technologies and have the dedication in supporting our engineering community in a dynamic, fast paced … investing in its workforce with a personal development programme. What we're looking for from you: Advanced Linux knowledge (authentication, DNS, DHCP, File system management) Advanced Knowledge of HPC system architecture (compute, storage, scheduling and monitoring) Ability to define long term HPC strategies and roadmaps Strong problem solving ...

with onboarding new customers, monitoring daily EDI transactions, maintaining documentation, and supporting troubleshooting activities. Working alongside senior team members and various departments including Customer Service, IT, Finance, and Sales Operations, you will help ensure smooth onboarding processes and strong operational performance. Responsibilities include but are not limited to: Supporting … control and ensuring internal teams have access to current materials. Supporting the development of templates and standardised onboarding processes. Working cross-functionally with Customer Service, IT/Integration, Sales Operations and Finance teams. Communicating with external EDI providers and integration partners where required. Providing regular updates on onboarding progress ...