176 to 200 of 224 Remote Service Management Jobs

SUPPORT3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed * Previous experience of working on a busy IT Service Desk* Strong knowledge of Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience … of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an More ❯

and API-driven integration Broad understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting or advisory roles Understanding of More ❯

Security Center) and Purview. Manage device estate via Intune and Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in IT support or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra, Intune, Apple Business Manager, and MS Defender. More ❯

technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯

technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯

of and experience of Scrum. Strong knowledge of Jira Software and Confluence. Familiarity with business operations and support systems, such as those used in Finance, People Services, or IT Service Management (e.g., ServiceNow) is essential. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability More ❯

design, implementation, and maintenance of the client’s IT infrastructure, ensuring the reliability, security, and efficiency of servers, storage, backup solutions and other infrastructure components. (b) Collaborate with the Service Manager - Infrastructure to meet contractual Performance Indicators; (c) Contribute to the development and assurance of design documentation and to the selection of appropriate applications and tools; (d) Assist in … incident management, working with technical teams to resolve disruptions quickly and effectively; (e) Attend the Technical Design Authority forum and other relevant technical forums and meetings as required by our client. The initial engagement on this contract will be to work with the Service Management project team on verifying the estate to be onboarded to management from the client’s current ICT supplier. This will involve working to agree management templates/configuration to enable onboarding. This is significant estate of upwards of 1,000 ICT assets. There is also likely to be input required to support third party implementation of a DC temp monitoring solution and deliverables such as Backup Strategies to be More ❯

Key requirements Experience as a support analyst, with a focus on Customer Engagement or Finance and Operations Microsoft Dynamics 365 certifications are desirable. Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Ability to be flexible, multi-tasking and organise priorities in a fast-paced work environment, while maintaining a high level of … focus and accuracy. Comfortable with Information Technology Service Management (ITSM) systems and processes. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders/customers. Desirable requirements SQL/Azure SQL knowledge. Knowledge of Power Platform, including Power BI, and Azure infrastructure and technologies. Appreciation of Information Technology Infrastructure Library (ITIL). Benefits When you join Renishaw More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with More ❯

days holiday + 8% pension + private healthcare Our trusted client, a leading financial services organisation, is hiring a Disaster Recovery Manager to help define and deliver the IT Service Continuity and Disaster Recovery strategy across the Group’s complex, multi-site IT estate. This is a key role ensuring the organisation’s systems remain resilient, secure, and compliant … enabling rapid and effective response to disruption as the business continues its global digital transformation journey. You’ll work closely with the Head of IT Service Continuity to: Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy and policy. Design, maintain, and test Disaster Recovery and IT Continuity plans aligned to business needs and regulatory … standards. Lead and coordinate responses to major incidents, ensuring minimal impact and swift recovery. Partner with Architecture and Service Design teams to ensure resilience is built into all new and existing services. Plan and deliver regular disaster recovery simulations and training to strengthen operational resilience. Provide expert advice at CAB and TDA forums to ensure compliance with DR and More ❯

and technologies to improve operational efficiency. Develop a deep understanding of the technical ecosystem, contributing to both cloud and on-prem solutions. Essential Skills & Experience Strong background with configuration management tools (e.g. Ansible, Chef, Puppet). Hands-on experience with Terraform for infrastructure as code. Expertise with containerisation and orchestration (Docker, Kubernetes, OpenShift, or Swarm). Skilled in CI … maintaining systems on AWS (EC2, RDS, S3, Lambda). Desirable Skills Programming experience in Java, Go, or Python . Understanding of cross-domain technologies and security models. Background in service management environments and ITIL practices. Proven application of observability patterns and system health metrics. Experience with Microsoft Azure cloud services. For more information, send your CV to Ryan More ❯

operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls, Zero More ❯

to business needs, with a user-centric approach. Maintain up-to-date documentation for support processes, user guides, and system configurations. Participate in IT projects, including deployments, upgrades, and service improvements, always advocating for the end user. Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment. Contribute to weekly service management reviews, sharing insights … and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud platforms, and remote support tools. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+) are a plus. Why Join Us? You'll … be part of a dynamic, collaborative team that values innovation and service excellence. Your expertise will directly empower colleagues across the business, making a real impact every day. More ❯

to business needs, with a user-centric approach. Maintain up-to-date documentation for support processes, user guides, and system configurations. Participate in IT projects, including deployments, upgrades, and service improvements, always advocating for the end user. Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment. Contribute to weekly service management reviews, sharing insights … and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud platforms, and remote support tools. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+) are a plus. Why Join Us? You'll … be part of a dynamic, collaborative team that values innovation and service excellence. Your expertise will directly empower colleagues across the business, making a real impact every day. More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable : Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working – 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days’ holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you’ll work directly with engineers building world-class software If you’re passionate about technology, enjoy helping users, and want to work with More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable : Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working – 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days’ holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you’ll work directly with engineers building world-class software If you’re passionate about technology, enjoy helping users, and want to work with More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with More ❯

providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and a willingness to … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

Months (with the view to extend) Please note: This position is fully remote and requires candidates that are based in the UK. Atlassian Specialist Responsibilities Configuration of Jira Service Management to support the client's internal business processes Integration of Jira and Confluence with other tools Provide tier 2/3 support for any issues related to the More ❯

Reliability Engineer to support the growth and reliability of a suite of cross-domain services used in complex, high-demand environments. This is a key role focused on ensuring service availability, performance, and cost-efficiency across both cloud and on-prem infrastructure. You'll work closely with development and support teams to evolve infrastructure, enhance observability, and proactively mitigate … environments to meet delivery goals Evaluate tools and technologies to guide build vs. buy decisions Develop expertise across technical and business domains Required Skills & Experience: Strong experience with configuration management tools (e.g., Ansible, Chef) Proficiency with Terraform Hands-on experience with containerisation and orchestration (e.g., Kubernetes, OpenShift) CI/CD pipeline experience (e.g., Jenkins) Monitoring tools (e.g., Prometheus, Grafana … network security protocols Experience with cloud platforms, ideally AWS (EC2, RDS, S3, Lambda) Desirable: Coding experience in Java, Go, Python or similar Knowledge of cross-domain technologies Experience in service management environments Practical application of observability patterns Experience with Azure Additional Information: Due to the nature of the work, successful candidates will be required to undergo security vetting. More ❯

AWS infrastructure across the group Collaborate with development teams to meet infrastructure requirements Design and build cloud architecture optimised for performance and cost-efficiency Maintain documentation and follow change management protocols Ensure systems comply with internal controls and security standards What we’re looking for Experience with Infrastructure as Code (Terraform, AWS CloudFormation) Proficiency in container technologies (Kubernetes, Docker … Familiarity with Linux and database technologies (Ubuntu, Apache, PHP, MySQL, PostgreSQL, Nginx) Experience with Git/Mercurial and system integrations/migrations Understanding of IT security fundamentals and ITIL service management A collaborative mindset and enthusiasm for continuous learning Please be aware that if your application is successful, you will be required to undergo a Non-Police Personnel More ❯

the design and build of cloud-based solutions that prioritise scalability, cost efficiency, and security. • Create and maintain documentation for infrastructure technologies and ensure all system changes follow change management processes. • Ensure systems and environments comply with internal controls, security policies, and best practices. Key Skills & Experience: • Strong experience with Infrastructure as Code (IaC) tools, such as Terraform and … integrations and migrations • Proven ability to work effectively in cross-functional teams, particularly alongside software development and DevOps functions • Awareness of IT Security fundamentals and best practices • Familiarity with Service Management disciplines, ideally using the ITIL framework • Enthusiastic, proactive, and adaptable with a keen interest in emerging technologies and cloud trends What you get in return More ❯

the design and build of cloud-based solutions that prioritise scalability, cost efficiency, and security. * Create and maintain documentation for infrastructure technologies and ensure all system changes follow change management processes. * Ensure systems and environments comply with internal controls, security policies, and best practices. Key Skills & Experience: * Strong experience with Infrastructure as Code (IaC) tools, such as Terraform and … integrations and migrations * Proven ability to work effectively in cross-functional teams, particularly alongside software development and DevOps functions * Awareness of IT Security fundamentals and best practices * Familiarity with Service Management disciplines, ideally using the ITIL framework * Enthusiastic, proactive, and adaptable with a keen interest in emerging technologies and cloud trends What you get in return More ❯