London, England, United Kingdom Hybrid / WFH Options
Wanstor
2nd Line SupportEngineer Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Description Summary An exciting opportunity for a career-minded individual seeking to progress within the IT sector with an award-winning managed service provider. You will have honed your skills within a service desk environment and be ready to handle more complex incidents. You … services at assigned customer sites. You will take ownership of requests and manage them through to completion, maintaining a high level of customer service. Key Responsibilities Providing escalated technical support and client liaison for complex faults and services Handling incidents, service requests, and change management Managing services in compliance with security standards Working onsite at client locations on projects … migrations, and support Coordinating work with internal teams Responsibilities Managing email services in Office 365 and Microsoft Exchange, troubleshooting mail flow issues User management including group creation, Active Directory, Azure AD, multi-factor authentication, and VPN connectivity Setting up and configuring Windows PCs and laptops using MDM systems and Windows Intune Configuring email clients like Microsoft Outlook across various More ❯
Derby, England, United Kingdom Hybrid / WFH Options
Jacobs
also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. About the Opportunity Amentum is currently seeking an Apps Support/DevOps Platform Engineer as part of a team that delivers the infrastructure for critical applications and development tools running within a secure environment. We are looking for … platform engineers to work with the support teams and developers to support our customer. The Apps Support/DevOps Platform Engineer will focus on administrating, maintaining the infrastructure that is used to deliver the services. Key Responsibilities: Build and maintain virtualization infrastructure to support the applications running in the client environment Management of the Azure … execute deployment of the container upgrades to pre-production and production environments Create/maintain documentation of the infrastructure and configuration (architecture diagrams, procedures) Provide first and second-line support for the platforms used to host software applications. Troubleshoot and resolve infrastructure, application & performance issues reported by users. Escalate complex issues to third-line support or development teams. More ❯
London, England, United Kingdom Hybrid / WFH Options
DataDirect Networks, Inc
this an exciting and rewarding role for a driven professional eager to make a lasting impact in AI and data storage. Job Description We are currently seeking a Technical SupportEngineer - Level 2 . Job Summary: The Advanced Technical Support Team seeks an experienced supportengineer with extensive experience in Linux, networking, and parallel filesystem … products, ideally Lustre. The supportengineer should be passionate about problem-solving, possess excellent analytical and debugging skills, and have seasoned experience working directly with customers. Your role will involve handling incoming requests from strategic DDN EXAscaler customers, analyzing, troubleshooting, diagnosing systems, and implementing repairs to restore normal operation. You will also serve as a focal point and … in a weekly on-call rotation approximately every 20 weeks. Work flexible weekly shifts, including weekends. Qualifications: Minimum 5+ years of experience supporting Linux-based filesystems in production systems. Support, development, and/or testing experience with RAID storage systems. BSc in Electrical Engineering, Computer Science, Mathematics, or related field; or equivalent industry experience. Preferred technical skills include Linux More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lynxight
data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical SupportEngineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the … the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical in-person liaison … for UK-based clients and partners Develop the technical skills required to deputise for the implementation engineers as required Support customers through system setup, calibration, and routine maintenance procedures as required Participate in the development of support and implementation best practices and knowledge base content Directly reporting to the Head of UK Customer Operations Qualifications/skills 2+ More ❯
data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical SupportEngineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the … the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical in-person liaison … for UK-based clients and partners Develop the technical skills required to deputise for the implementation engineers as required Support customers through system setup, calibration, and routine maintenance procedures as required Participate in the development of support and implementation best practices and knowledge base content Directly reporting to the Head of UK Customer Operations Qualifications/skills 2+ More ❯
London, England, United Kingdom Hybrid / WFH Options
Lynxight
data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency.. Role Overview. We are seeking a highly motivated and technically skilled Technical SupportEngineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the … ability to troubleshoot complex hardware-software systems in real time.. . Key Responsibilities. · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers.. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase.. · Act as the primary technical in-person liaison … for UK-based clients and partners.. · Develop the technical skills required to deputise for the implementation engineers as required.. · Support customers through system setup, calibration, and routine maintenance procedures as required.. · Participate in the development of support and implementation best practices and knowledge base content.. · Directly reporting to the Head of UK Customer Operations.. . Qualifications/skills. More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Technical SupportEngineer, england col-narrow-left Client: Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: This is a full-time, remote position and is offering an annual salary … appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer SupportEngineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions … software development processes and technologies Strong experience of Microsoft Windows server and desktop operating systems Excellent knowledge and experience of Microsoft SQL Server Proven work experience as a TechnicalSupport Engineer, Application SupportEngineer or similar role Ability to provide step-by-step technical help, both written and verbal Ability to diagnose and troubleshoot technical issues. Excellent problem More ❯
City of Westminster, England, United Kingdom Hybrid / WFH Options
Hampshire County Council
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical SupportEngineer WCC621467 Salary range: £41,580 - £55,710 per annum. Salary negotiable depending upon experience Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Closing date: 6 July … simply to share files with clients. Although still in a junior role, David took the initiative and successfully made the business case for £2.8 million of European funding to support connectivity for small businesses across Westminster. Feedback from businesses has been overwhelmingly positive as the project has enhanced their communications with clients. The new connectivity allows them to make … of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy. The Role: As a Technical SupportEngineer, you can make your own powerful contribution to Westminster’s success.In this hands-on role, you will provide responsive and effective 1st and 2nd line technical supportMore ❯
appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer SupportEngineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions … software development processes and technologies Strong experience of Microsoft Windows server and desktop operating systems Excellent knowledge and experience of Microsoft SQL Server Proven work experience as a TechnicalSupport Engineer, Application SupportEngineer or similar role Ability to provide step-by-step technical help, both written and verbal Ability to diagnose and troubleshoot technical issues. Excellent problem … provides deep domain expertise and sets the standard for quality, service, and support. As part of Constellation Software, the Constellation Kidney Group is backed by the best practices and support of a parent company dedicated to delivering mission critical software for life. Diversity within the workplace At CCL we are pleased to say we create a diverse and inclusive More ❯
London, England, United Kingdom Hybrid / WFH Options
Mitek Systems
enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest Senior Technical SupportEngineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution of questions and … issues for our identity verification solutions. You will support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build rapport and understand your customers’ business needs and objectives. Act as seamless representative on behalf of our clients … when end users reach out directly and need routing and assistance. Monitor support metrics and provide monthly reports detailing all incidents/tickets in the previous month. Reliable advocate when client admins need help with incidents and complex queries. Extensively research customer issues, create and maintain documentation to promote self-service for customers. Provide on-demand technical guidance and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Building Design Partnership Limited
Monday – Friday 9:00-17:30 (flexible/hybrid working may be an option) We are seeking a 1st Line IT SupportEngineer to join our existing team in the Manchester Studio. Working with and being supported by a dedicated Central Services team, you will gain exposure to multiple technologies whilst working on our in-house ITSM platform. … About the role Duties and responsibilities Act as the primary point of contact for global BDP IT Support Offer guidance from our knowledgebase and attempt first time fixes with staff Contribute to our knowledgebase as solutions are discovered Consistently hit initial response targets to queries raised via our support channels Escalate tickets in a timely manner, ensuring SLA More ❯
IT SupportEngineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT SupportEngineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years … experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will … of IT work for 2024 (new imaging process ?" new ITSM tool ?" and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support ?" Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Amazon
Robotics Technical SupportEngineer, Amazon Robotics Technical Support (ARTS) Job ID: 2914901 | Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is … growing its Technical Support Engineering team in London, and we’re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence—keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical expertise in … Amazon’s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations. In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics More ❯
London, England, United Kingdom Hybrid / WFH Options
Amazon
Robotics Technical SupportEngineer, Amazon Robotics Technical Support (ARTS) Job ID: 2914901 | Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is … growing its Technical Support Engineering team in London, and we’re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence—keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical expertise in … Amazon’s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations. In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics More ❯
London, England, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
3rd Line SupportEngineer - UK An exciting opportunity for an experienced 3rd Line SupportEngineer to join a global company who are looking to bring their support function in-house. This is an opportunity to grow and lead a team and mentor junior IT support staff who will be supporting 300 - 400 users based … across global offices. Candidates will need to be based in the UK and the role is fully remote. In order to be considered for this 3rd Line SupportEngineer role most of the following experience is required: Proven 3rd Line support experience Extensive experience with Office 365, Azure and the Microsoft software stack Networking - LAN, WAN, firewalls … Windows Server ITIL Strong communication and interpersonal skills Previous team leading and experience managing support tickets Relevant Certifications such as Azure Administrator would be beneficial Some excellent benefits are offered with this role including Pension, Private Medical and Life Assurance. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid / WFH Options
R3vamp Limited
Contract 1st/2nd Line SupportEngineer – Hybrid – Wokingham – £150–£200/day (DOE) We’re currently working with a growing tech-focused organisation in Wokingham who are looking for an experienced 1st/2nd Line SupportEngineer to join on an initial 3-month contract, with a strong likelihood of extension. This is a hybrid … on-site, and would suit someone confident supporting end-users in a fast-paced environment with a strong grasp of Microsoft technologies. Key Responsibilities: Provide 1st and 2nd line support to internal users across hardware, software, and cloud environments Troubleshoot issues related to Microsoft Intune, Active Directory, and Exchange Set up and maintain end-user devices, ensuring smooth onboarding …/offboarding processes Log, manage and resolve tickets efficiently through the service desk system Work closely with the wider IT team to escalate complex issues and support ongoing projects Requirements: Strong experience in a 1st/2nd line support role Hands-on knowledge of Microsoft Intune, Active Directory, and Exchange (essential) Good problem-solving and communication skills Comfortable More ❯
Are you looking for a new exciting opportunity working as an IT SupportEngineer based locally to Berkshire or Surrey? The position will involve visiting customer sites when required, when you're not on site the role can be home based! Main Duties of the Role Resolving support issues reported by customers using a variety of remote … Monitoring customer's systems and acting on alerts Configuring Systems including servers and PCs Attending sites for installations and repairs Your Skills and Experience 5+ years' experience in IT Support Experience working within a Managed Service Provider Windows Server, Hyper-V, Office 365, Azure Excellent communication skills both written and verbal Driving License & Car Salary More ❯
Are you looking for a new exciting opportunity working as an IT SupportEngineer based locally to Berkshire or Surrey? The position will involve visiting customer sites when required, when you're not on site the role can be home based! Main Duties of the Role Resolving support issues reported by customers using a variety of remote … Monitoring customer's systems and acting on alerts Configuring Systems including servers and PCs Attending sites for installations and repairs Your Skills and Experience 5+ years' experience in IT Support Experience working within a Managed Service Provider Windows Server, Hyper-V, Office 365, Azure Excellent communication skills both written and verbal Driving License & Car Salary More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Are you looking for a new exciting opportunity working as an IT SupportEngineer based locally to Berkshire or Surrey? The position will involve visiting customer sites when required, when you’re not on site the role can be home based! Main Duties of the Role Resolving support issues reported by customers using a variety of remote … Monitoring customer’s systems and acting on alerts Configuring Systems including servers and PCs Attending sites for installations and repairs Your Skills and Experience 5+ years’ experience in IT Support Experience working within a Managed Service Provider Windows Server, Hyper-V, Office 365, Azure Excellent communication skills both written and verbal Driving License & Car Salary More ❯
Berkshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Are you looking for a new exciting opportunity working as an IT SupportEngineer based locally to Berkshire or Surrey? The position will involve visiting customer sites when required, when you’re not on site the role can be home based! Main Duties of the Role Resolving support issues reported by customers using a variety of remote … Monitoring customer’s systems and acting on alerts Configuring Systems including servers and PCs Attending sites for installations and repairs Your Skills and Experience 5+ years’ experience in IT Support Experience working within a Managed Service Provider Windows Server, Hyper-V, Office 365, Azure Excellent communication skills both written and verbal Driving License & Car Salary More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rd Line SupportEngineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rd Line SupportEngineer Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back … to the early 18th century. Job Role – 3rd Line SupportEngineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties – 3rd Line SupportEngineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support and run Premier environments in-line with manufacturer's recommendations. • Ability to work across organisational More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rd Line SupportEngineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Worksop, Nottinghamshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rd Line SupportEngineer Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to … the early 18th century. Job Role – 3rd Line SupportEngineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties – 3rd Line SupportEngineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support and run Premier environments in-line with manufacturer's recommendations. • Ability to work across organisational More ❯
Job Role: 3rd Line SupportEngineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rd Line SupportEngineer Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back … to the early 18th century. Job Role 3rd Line SupportEngineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties 3rd Line SupportEngineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support and run Premier environments in-line with manufacturer's recommendations. • Ability to work across organisational More ❯
Rhodesia, Nottinghamshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rd Line SupportEngineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Worksop, Nottinghamshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rd Line SupportEngineer Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to … the early 18th century. Job Role 3rd Line SupportEngineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties 3rd Line SupportEngineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support and run Premier environments in-line with manufacturer's recommendations. • Ability to work across organisational More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
100% IT Recruitment Ltd
3rd Line SupportEngineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line SupportEngineer/Workplace Operations Engineer, to join a leading IT company based near Cardiff. You will be supporting external clients with all … modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Networking - Support and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rd Line SupportEngineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices More ❯