Customer Success
- Location
- Leeds, England, United Kingdom
Knowledge & Enablement Understand REST APIs, webhooks, and authentication methods (OAuth, API keys) to support integration discussions Manipulate customer data (CSV/Excel) and understand CRM data models for setup and diagnostics Map customer processes and translate business workflows into technical requirements Maintain awareness of AI and automation concepts relevant … tools, and basic workflow/process mapping Understanding of REST APIs, authentication methods, and integration concepts Experience with CSV/Excel data manipulation and CRM data structures Background in customer success, onboarding, technical support, or pre-sales roles Experience working in SaaS, automation platforms, or AI-driven products Ability ...