76 to 94 of 94 Customer Experience Jobs in Yorkshire

and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A day in the life As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and … large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and … innovation, we're changing the way customers buy and receive large goods for the better. BASIC QUALIFICATIONS - A degree - Advanced proficiency in verbal and written English - Relevant experience in managing large-scale programmes or projects - Relevant experience communicating with and influencing a range of different stakeholders including senior management - Proficiency in at least one of the following: SQL More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

services provider seeking an experienced Data Architect to join them at a pivotal moment, as they embark on an exciting transformation program aimed at optimising operations and enhancing the customer experience. They're looking for an experienced Data Architect to lead the design, development, and governance of their data architecture - aligning it with business goals, improving services, boosting operational … efficiency, and shaping the organisation's future data strategy. Technology: While they operate primarily within a Microsoft environment, they welcome candidates with experience in other technologies. What matters most is finding the right person to lead change, inspire innovation, and collaborate closely with a talented team of Data Engineers and Analysts. Key responsibilities: Architect end-to-end data solutions … scalable data pipelines and lakehouse architectures Collaborate with data engineers, analysts, and business teams Champion data governance and quality standards Sound knowledge of frameworks such as TOGAF and PRINCE Experience of delivering complex solutions within an Enterprise and/or experience of delivering integrated solutions involving third parties Location: Leeds - Hybrid working - primarily remote, with an expectation to More ❯

partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions address challenges in Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more at … bug fixes. Design and work with complex data models. Mentor lead developers on methodologies and optimization techniques. Requirements: Expertise in data modeling, design, manipulation, optimization, and industry best practices. Experience with test-driven development using frameworks like Cypress, Serenity, Jest, and Karma. Solid understanding of architectural principles such as domain-driven design, event-driven systems, micro-frontends, and microservices. … Ability to lead and partner with internal and external technical resources. Experience with cloud services including AWS EC2, S3, SQS, Lambda, RDS, and Grafana. Knowledge of web security practices including XSS, CSRF, and secure coding standards. Strong communication, interpersonal, and presentation skills suitable for diverse audiences. Learn more about the LexisNexis Risk team and work culture here . We More ❯

travel across the UK, including overnight stays, with occasional overseas trips as needed. You'll work alongside Senior Field Service Technicians in both the field and workshop, gaining direct customer experience and exposure across multiple departments. The long-term goal is to develop the skills and confidence to work independently in the field. At OTT HydroMet, our Service … to support our customers with service queries via telephone, teams, and/or e-mail Support Sales teams with service quotes Work closely with the administration to ensure professional customer visit planning and execution Learn and develop your technical skills and knowledge Other relevant duties as assigned The essential requirements of the job include: Completed studies or technician training … Good spoken and written Englishcapable of compiling technical reports for customers Ability to absorb and act upon technical information It would be a plus if you also possess previous experience in: Basic electrical knowledge and experience Experience working with sensors, data collectors, and data processing software. Experience with Python and/or Pascal programming OTT HydroMet More ❯

SEO-optimised descriptions Implement SEO strategies across all website pages Conduct daily website audits to ensure content is high quality, on-brand, and SEO optimised, identifying ways to improve customer experience Manage category page merchandising and optimisation including attributes, tags, filters, sort rules, and product accuracy Conduct competitor analysis regularly Support commercial and seasonal trading initiatives with ideas … and input Work closely with internal developers to improve the site and user experience Assist with promotional activity implementation Report weekly on web and product performance What are we looking for? Degree educated or equivalent Proven experience in an e-commerce environment Excellent written and verbal communication skills Passionate about fashion Strong attention to detail Confident in reporting More ❯

organization are functional experts on the software tools in given process areas and their application in the AMZL network. A successful manager in this organization has strong program management experience to define the process the team uses to deliver best in class tech to the field. This team looks for ways to automate human decision making by influencing Technology … to build and update tools that reduce process complexity to deliver robust processes. Amazon is seeking a Sr. Program Manager within the Manager and Associate Experience space to work within Amazon Logistics (AMZL). Travel approximately 25% to covering WorldWide. This role can be based in: Paris, London, Luxembourg, Munich, or Madrid. Key job responsibilities Work closely with the … the team The Tech SMEs work across technology and operations teams on the prioritization, development, optimization, and sustainment of the technology and related process in order to positively impact customer experience while supporting business growth. BASIC QUALIFICATIONS - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and More ❯

relationships with internal & external customers/partners. About you You're a proactive and detail-oriented professional with a good background in either Credit Control/Account Management or Customer Service. You thrive in fast-paced environments and will take pride in effectively managing a portfolio of Broker accounts while ensuring timely payments and swift resolution of queries. Your … ability to enhance the customer experience, even when dealing with outstanding debt, sets you apart. You will be comfortable partnering with stakeholders across the business to flag at-risk accounts and manage potential credit risks. What we offer you At RSA we put our people first. We have adopted hybrid working as standard, to give you a better More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯

Hybrid Role 12 month FTC Immediate Start Customer Experience Analyst I am working with a client who is looking for a Business Analyst to joinA wonderfully inclusive and friendly team. About the Role As a business Analyst, you'll play a key part inImproving customer experience by delivering insightful performance reportingAnd analysis. You'll work across … when things get busy. Experienced in Excel (pivot tables, complex formulas, large datasets). Confident working with audited data and comfortable interpreting KPIs that impact business performance. Power BI experience Able to communicate with all stakeholders. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

user-friendly mobile experiences using native iOS technologies. You'll play a key role in designing, developing, and deploying high-quality mobile applications that support our commercial goals, improve customer experience, and align with wider business requirements. Key Responsibilities: Design and code innovative and engaging digital mobile experiences to support business KPIs and sales targets. Build and deploy … UI teams to integrate best practices into user-led design workshops and journeys. Collaborate with stakeholders to identify, specify, and document development needs. Recommend effective solutions that align with customer and business goals. Help define the software architecture for both new and existing mobile features/apps. What You Will Ideally Bring: Proven commercial experience in native iOS … development (Swift and/or Objective-C). Strong knowledge of UI/UX principles for mobile platforms. Experience working in an agile product environment. Contract Details: Duration: 6 months (View for Extension) Day Rate: Up to £400 per day (Inside IR35) Location: Hybrid in Leeds Start Date: ASAP iOS Developer - 6 months - Hybrid in Leeds - Inside IR35 More ❯

sales targets, KPI's and other business requirements, from taking an initial brief through to final implementation of the app * Code engaging user interfaces using native technologies to improve customer experience * Build and deploy mobile applications to accommodate all changes required by the business * Provide best practice advice on native pattern & development into the user-led design workshops … and end to end journeys * Liaise with business to identify, specify and document development requirements. * Recommend solutions that meet customer needs and ensure business users understand * Help define the software architecture of new features for existing apps and future apps * Create effective information architecture models; defining the relationship between the mobile app navigation, device functionality and services the app … integrates with, ensuring this matches customer journeys to drive agreed digital outcomes * Responsible for a full CI/CD pipeline with both unit and UI testing strategies to ensure a robust product is released Key Skills & Experience: * You will have a proven track record as an Android Developer. * Good understanding of Android platform with a good proficiency in More ❯

YOU MAKE A DIFFERENCE? This is a critical role designed to elevate People operations to match SmartSearch’s external reputation for a slick, tech-driven, seamless process. While the customer experience is best-in-class, the employee journey— including everyday interactions—needs to match that standard. This role will hold a lot of visibility across the whole business … ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. You will be streamlining People processes to create a high-impact experience for employees. There is a real focus on ensuring that the operational foundation of People is scalable, data-driven, and innovative. VARIED DAY TO DAY RESPONSIBILITIES Review our People processes automating them where possible … necessary documentation is collected and verified. Supporting the Talent Acquisition Business Partner as required in attraction, selection and recruitment activities WHAT ARE WE LOOKING FOR IN A CANDIDATE? Proven experience (~2 years) in a HR Admin capacity with understanding of HR processes and documentation – HR/Employee Relations experience is not required Experience with HRIS systems Strong More ❯

CONTENT DESIGNER on a 12 month fixed term contract. What does a Digital Content Designer do? As a Digital Content Designer, you will utilise your Figma, Shopify & Shogun skills, experience and strong design expertise to adapt, modify and create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast-paced ecommerce environment. … on both creativity and performance, you will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Key elements: Figma Shopify (or similar Ecommerce Platform) Shogun Ecommerce design experience Additional skills across Photoshop, Illustrator, InDesign an advantage. More ❯

will be crucial in driving the delivery of high-impact projects across the business. This role involves overseeing initiatives that will enable continued growth, improve profitability, and enhance overall customer experience. Responsibilities Manage a diverse range of projects from inception to delivery, ensuring alignment with business objectives Lead projects including implementation of route planning systems and customer apps More ❯

sales targets, KPI's and other business requirements, from taking an initial brief through to final implementation of the app. * Code engaging user interfaces using native technologies to improve customer experience * Build and deploy mobile applications to accommodate all changes required by the business * Provide best practice advice on native pattern & development into the user-led design workshops … and end to end journeys * Liaise with business to identify, specify and document development requirements. * Recommend solutions that meet customer needs and ensure business users understand * Help define the software architecture of new features for existing apps and future apps * Create effective information architecture models; defining the relationship between the mobile app navigation, device functionality and services the app … integrates with, ensuring this matches customer journeys to drive agreed digital outcomes * Responsible for a full CI/CD pipeline with both unit and UI testing strategies to ensure a robust product is released Key Skills & Experience: * You will have a proven track record as an iOS Developer. * Good understanding of iOS platform with good proficiency in Swift. More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Centre Global Engineering Operations organization is looking for an individual with proven … and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate will need to have an understanding of data centre IT … providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist More ❯

sales career. Required profile: To succeed in this role you will need to be focused and resilient with a passion for sales and a dedication to providing a great customer experience. Full training is given but some previous sales experience selling SaaS (software as a service) would be advantageous. What we offer: This role is based in our More ❯

sales career. Required profile: To succeed in this role you will need to be focused and resilient with a passion for sales and a dedication to providing a great customer experience. Full training is given but some previous sales experience selling SaaS (software as a service) would be advantageous. What we offer: This role is based in our More ❯