Benefits: • 33 holidays (inc Bank Holidays) • Free parking onsite • Great working environment Are you fluent in Italian and passionate about delivering exceptional customerservice? Elevation Recruitment Group is delighted to be working with a key client based in Rotherham, who is seeking an enthusiastic and dedicated Italian Speaking … CustomerService Advisor to join their dynamic customerservice team. Italian CustomerService Advisor Key Responsibilities: Responding to customer enquiries via phone, email, and chat in both Italian and English Providing accurate information regarding products and services Resolving customer issues in a … timely and efficient manner Maintaining up-to-date knowledge of company products, services, and policies Collaborating with team members and other departments to ensure customer satisfaction Documenting customer interactions and updating customer records Requirements of the Italian CustomerService Advisor: Fluency in Italian and English more »
Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a CustomerService Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in CustomerService with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in CustomerService and Business Administration, gain a Level 2 CustomerService Practitioner Award and learn a variety more »
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Job summary A new and exciting opportunity has arisen to join the Digital Services Service Desk team as a Digital Service Desk Team Leader at Mid Yorkshire Teaching NHS Trust. Digital Services are responsible for the provision, maintenance and support of Digital information and communications systems for the … Trust including other local NHS organisations and Health service providers that use our network and infrastructure. The Digital Service Desk team, in conjunction with other teams within Digital Services, delivers Trust-wide first line support to staff via telephone, remotely and in person, providing users with excellent service and support to deliver their roles safely and effectively. This post is responsible for the day-to-day supervision of the Digital Service Desk and will be an active part of the team providing 1st line technical support to the Trust and its staff. We are looking for more »
ORCHARD BUSINESS PARK, MYTHOLMROYD, HALIFAX, WEST YORKSHIRE, England
JOHN VEITCH LIMITED
assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »
CREDIT RESOURCE SOLUTIONS, G MILL, DEAN CLOUGH MILLS, HALIFAX, England
CREDIT RESOURCE SOLUTIONS LTD
If you are passionate about customerservice and you enjoy helping people who are in financial difficulties, then we would love you to be part of our Recoveries Team! As a successful candidate, you will have an excellent opportunity to join our award-winning company that can offer … and responsibilities include: Working within a high-volume inbound contact centre, showing ownership and accountability, offering solutions to help and benefit customers Maintain high service standards and continually improve the service to customers Work well within a dynamic team environment Negotiate, investigate and resolve issues whilst proactively seeking … solutions Training CustomerService Practitioner Level 2 Apprenticeship Standard End Point Assessment Level 2 Functional Skills in maths and English Delivery method and location of training to be confirmed Career progression includes Team Leader and Team Management. Progression may be available to the right candidate on successful completion more »
Roofing Contractors, Builders Merchants, Merchants, Main Contractors, Developers, Housebuilders, Education, Internal Sales, Sales, Internal Sales Support, Sales Support, Roof Tiles, Composite Roofing, Roofing Accessories, CustomerService, Composite Shake Tiles, Composite Slate Tiles, Roofing Merchants Location: Beverley Remuneration: £25,000 - £28,000 + up to 13% discretionary bonus Benefits … slate tiles, composite shake tiles, underlay, ventilation, dry verges etc. Your time will be spent supporting the wider external sales team Deal with incoming customer enquiries via telephone & email Follow up on quotes which have been sent out by the sales or customerservice team Qualifying sales … Accessories with: Must have construction industry experience, ideally within roofing Must have experience in a sales support or adjacent, such as internal sales or customerservice Would consider someone on a roofing merchant trade counter Highly motivated and able to work on own initiative Excellent communication and negotiation more »
You will be released for study and supported to achieve a Level 2 in Customer Services. The post holder will be expected to deliver an effective, efficient, and professional telephone-based customerservice, working collaboratively with all SPA stakeholders. The post holder will provide a first point … of contact. Role The post holder will be expected to deliver an effective, efficient, and professional telephone-based customerservice Ability to empathise and use assertiveness skills appropriately Providing customerservice and dealing with members of public and health and social professionals Training You will achieve … Customer Services Level 2. Training will be one day a week The training provider will be The Education Training Collective Once you have achievedthe Level 2 in Customer Services, you can progress to the next apprenticeship of the Level 3 in Business Administration. Apprenticeship Standard Customerservicemore »
Job summary A new and exciting opportunity has arisen to join the MY Digital Service Desk team as a Digital Service Desk Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Service Desk team, in conjunction with other teams within Digital Services, delivers Trust-wide first … line support to staff via telephone, remotely and in person, providing users with excellent service and support to deliver their roles safely and effectively. We are looking for friendly, motivated and enthusiastic individuals who are passionate to deliver high-quality, customer-focused first-line IT support and contribute … position working Monday to Friday, within the hours of 08.00am - 10.00pm. Main duties of the job To deliver a comprehensive range of high-quality, customer-focussed first-line IT support to staff and affiliates of the Trust. To interpret and investigate enquiries and provide guidance from initial contact through more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export CustomerService Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any CustomerService queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in CustomerService or Export more »
Brunswick House, Strand Close, Beverley Road, Hull, England
Kingston upon Hull City Council
up rooms accordingly. Collating applications and entering onto Learner Management System. Collate registers and produce certificates for delegates. Compile training packs as necessary. General customerservice and administrative tasks. Training CustomerService Practitioner Level 2 Functional Skills in maths, English if required Regular training and development … apprentice The successful candidate will be given the opportunity to apply for full time employment upon completion of the apprenticeship if available. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider KINGSTON UPON HULL CITY COUNCIL Working Week Monday to Friday, shifts to be confirmed. Expected Duration … Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Customer care skills Administrative skills Number skills Team working Non judgemental Patience Physical fitness Qualifications Maths & English GCSE or equivalent, grade Grade A - C/ more »
Junior Field Service Engineer £23,800 Base (£35,000-£40,000 OTE) + Great Company Benefits + Van Included & Fuel Card + Attractive Commission Structure Hull, Commutable from: Leeds, York, Pocklington, Market Weighton, Hornsea, Hedon & Surrounding Areas Are you a Field Service Engineer looking to join a specialist … from the Director and lead engineers, allowing you to excel in an autonomous position that rewards your effort. This role is ideal for a service engineer with excellent customer-facing skills and a strong work ethic. The Role: Service Engineering experience CustomerService experience Monday … to Friday, 8 am - 5 pm The Person: Full, clean UK driving license CustomerService/facing experience Looking to become an engineer in a new industry Service, Sales, Engineer, Maintenance, Technician, Mechanical, Electrical, Hydraulic, Pneumatic, Installation, Commissioning, CustomerService, Fire, Pump, Security, Safety BBBH more »
dealt with in a timely and professional manner. Here at PMG, we are looking for people with positive outlook who have: Excellent communication and customerservice skills, Attention to detail, IT literate Ability to be discreet/respect patient confidentiality Previous experience in a similar role is desirable … to Friday 8am to 6pm. Main duties of the job We think the purpose of this job is pretty simple to provide the best customerservice every day to every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice. … their very best for our patients. Job description Job responsibilities We think the purpose of this job is pretty simple … to provide ‘the best’ customerservice … every day … every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as more »
Service Desk Agent Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
Unit G, Millshaw Business Living, Global Avenue, Leeds, England
SECOM PLC
Secom PLC in Leeds are recruiting for an Apprentice Client Relation Advisor, the successful candidate will work towards a Level 2 qualification in Customer Service. Role As a Customerservice Apprentice/Client relations advisor Apprentice your training will include: • Answering incoming customer calls promptly and … efficiently • Responding to and taking necessary actions on customer emails ensuring timely and effective communication. • Updating the SECOM operating system with accurate and comprehensive information, logging all customer requests and incidents. • Conducting cross-referencing and verification of information using the SECOM operating platform to ensure data accuracy and … company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of SECOM's operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve reactive more »
month Fixed Term Contract is a key role which is focused on establishing and maintaining relationships with our customers, scheduling field and in house service jobs and ensuring all service administration is up to date and accurate. This position requires excellent organizational and communication skills that exhibit a … Customer First philosophy. Reporting to the Service Operations Manager, in this role you will be working closely with service engineers and sales support teams. In this role you will be responsible for the maintenance and administration of all the service schedule which includes all field service jobs and in house service jobs, coordinate with service technicians to ensure the timely completion of their paperwork including invoices and reports and establish and maintain relationships with customers to clarify and meet customer expectations, coordinate order/schedule changes, perform after service follow up. more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
CCS Media Ltd
strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Medias product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. CustomerService Provide exceptional customerservice and support to clients. Handle client inquiries, issues, and complaints in a timely and professional … sales reports and forecasts for management. Analyze sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customerservice, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »
our organisation. We are looking for a strong leader who can drive innovation and is a highly motivated passionate individual who thrives on delivering service excellence. We are keen to have someone join our team who enjoys the fast pace of the digital world and understands public sector service … leadership and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative … by our dedicated team of health informatics experts who share the sector's passion and values for providing the best possible care, insight and service for patients and customers. Main duties of the job The post will be responsible for the full management duties and the day-to-day more »
14 Fitzwilliam Street, Sheffield, United Kingdom, England
ASK4
thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »
Thirsk, North Yorkshire, Yorkshire, United Kingdom
Highfield Search Ltd
training in sales of steel products to business customers. As such, the role would suit someone either with relevant industryexperience or general sales or customerservice experience. You will be the first point of contact for customer sales enquiries and tasked with providing a high level of … customerservice and technical advice, to ensure that customer needs are met. Requirements of the role: Eager to secure a telephone customerservice role and have a friendly disposition along with strong communication skills A competitive nature with aspiration and tenacity to sell Strong Maths … check on the progress of existing orders and keeping customers informed Recording sales and order information and providing feedback to colleagues Gathering market and customer information Reviewing own sales performance against targets as you gain experience Attending company training as required If you are interested in the role of more »
Dewsbury, West Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION (FS) German Speaking CustomerService Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »
Unit 8, Sheffield Road, Rotherham, South Yorkshire, England
DUOCALL COMMUNICATIONS LTD
apprenticeship role targeting midlevel and corporate markets You will be expected to self-generate leads, qualify all potential opportunities, manage and develop a growing customer base Achieve and deliver on all set targets and kpis Deliver high levels of customerservice and professionalism at all times Consultative … IT Technical Salesperson Apprenticeship qualification (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough Business administrator, Level 3 (A level) understanding of existing and emerging technologies Firebrands course is delivered either … world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customerservice IT Infrastructures Effective more »
Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customerservice while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »
Service Engineer Position: Field Service Engineer Hours of Work: 37.5 hours per week plus overtime Salary: £36,562.12 plus annual bonus, company vehicle, and additional benefits. Location: Remote-based, servicing sites west midlands and north of west midlands. Role Overview: We are seeking a dedicated and skilled Field … Service Engineer to join the team, reporting to the UK Technical Services Manager. This is a remote role, operating primarily from home. Key Responsibilities: Plan and execute on-site service tasks based on customer requirements. Offer feedback for product enhancements and process improvements. Visit customers to address … specific issues or competitive situations as needed. Deliver exceptional customerservice with clear and professional interaction. Ensure equipment operates within expected tolerances through close collaboration with customers. Diagnose machine issues on-site and remotely, quickly identifying causes of failure. Apply electrical and electronic knowledge to resolve technical issues. more »