51 to 75 of 181 Customer Service Jobs in Yorkshire

and Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations and are seeking a dynamic Operations Manager to lead this initiative. The Role … and manage robust operational processes that will scale with the company's growth. The successful candidate will be responsible for defining and optimizing workflows across the business, from initial customer on-boarding and provisioning to ongoing support and service delivery. This is a hands-on role for a strategic thinker who enjoys building from the ground up. Key … Responsibilities Process Development: Design, document, and implement efficient and scalable operational processes for all key business functions, including: Provisioning: Ensuring a smooth and timely setup of new customer services (VoIP, mobiles, connectivity). Customer Support: Establishing clear protocols for managing support tickets, escalations, and incident resolution. Supplier Management: Optimizing relationships and workflows with key network and platform suppliers. More ❯

Here at Chubb Fire & Security we're looking to add aField Service Engineerto join ourLarge Project Team based across Yorkshire. Ideally based out of York or Leeds this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

This is an exciting opportunity to join Burton Security, a small but ambitious and successful company specialising in the manufacture, distribution, installation and aftersales service of physical security solutions. Due to rapid sales growth, we are looking for positive, enthusiastic individuals to join their friendly service team, helping customers and scheduling engineers. In addition to a good basic … pay schemes after a qualifying period. The primary role will be liaising with customers, dealing with ATM recoveries and upgrades, processing orders and coordinating field engineers to attend reactive service jobs for our key customers across the UK. Daily duties will include: Providing 1 st line service support to customers. Processing sales orders. Log, triage, and assign jobs … to service engineers based on urgency, location, and availability. Ensuring we meet service level agreements in place with our key customers. Liaising with technical support and our lead engineers. Liaising with our fabrication department to organise product upgrades. Inputting service call data onto our system and tracking the progress. Producing quotations for requested works and invoicing for More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (a mix of office and home working) Work type: Permanent. 37 hours per week … Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a Digital Product Manager Conservational AI to join the Customer Experience function at Yorkshire Water. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the … that achieves valuable outcomes linked to company goals. This includes working cross-functionally with your squad and business stakeholders to create and execute a digital product strategy that improves customer satisfaction and reduces the need to contact. Youll understand the value the squad are generating and be focussed on hitting goals making sure the team are highly engaged. Working More ❯

Customer Tech Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯

Customer Tech Support Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we’re looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯

Customer Tech Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯

plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … annual travel spend of <£200k Understand the products and value proposition of GTM Provide automated monthly reporting for all the clients in the portfolio Identify gaps and trends in customer spend Maximise and grow clients, working collaboratively with with the Account Management strategic team Improve profitability where possible through pricing adjustment, technology introduction or any other upselling opportunities Support … end implementation for assigned clients Support the strategic Account Management team with securing meetings and identifying contacts for Red customers Work closely with the Operations Team and supports any customer complaints or price matching queries Accurately manages all client CRM data Responsible for internal central email inbox distribution for client requirements Participate in new sales bids when required Drive More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (a mix of office and home working) Work type:?Permanent. 37 hours per week … Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a?Digital Product Manager to join the Customer Experience function at Yorkshire Water. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and … that achieves valuable outcomes linked to company goals. This includes working cross-functionally with your squad and business stakeholders to create and execute a digital product strategy that improves customer satisfaction and reduces the need to contact. Youll understand the value the squad are generating and be focussed on hitting goals making sure the team are highly engaged. Working More ❯

sure our customers get the electricity, heating and cooling they need . Why Aggreko? Here are some of the perks and rewards. Work from home or in a local service center Competitive compensation Quarterly bonus structure. Monthly car allowance No premium cost medical plan option available Paid training programs and tuition reimbursement. Sales career growth potential in expertise, leadership … that are in alignment with personal and company goals and strategies. Assist in identifying market potential, establishing pricing and market strategies by market research or study. Identify and evaluate customer needs, develop customer relationships, and implement sales strategies to progress customer relationships. Responsible for annual development of sales & marketing budget and plan in coordination with company budget … like Zoom Info, Salesforce, and other intelligent sales platforms. Proven track record of attaining maximum sales results through successful interaction with established customers and new prospects. Passion for excellent customer service and a strive to exceed sales targets. Outstanding negotiating, problem solving, and interpersonal skills. Strong organizational, planning, and follow-up skills Partnership with other areas of the More ❯

IT Engineer - Exciting Career Opportunity ?? Location: Middlesbrough ?? Salary: £28,000 ?? Join a Fast-Growing, Innovative IT Team! Are you a passionate, driven, and customer-focused IT professional looking for your next challenge? Do you have a knack for troubleshooting, problem-solving, and implementing cutting-edge IT solutions? If so, this is the perfect role for you! We're on … Management - Act as an escalation point for major incidents, working collaboratively to resolve critical issues. * Proactive IT Monitoring - Identify potential issues before they impact customers and recommend improved solutions. * Customer Excellence - Deliver outstanding customer service, keeping clients updated and ensuring seamless IT performance. * Continuous Learning - Stay ahead of the curve with research, testing, and professional development in … to support the team. What You'll Bring to the Team: ? 3+ years of experience in a technical support role, with server project experience. ? Strong communication skills - confident in customer-facing situations. ? Self-motivated & adaptable - able to work independently and as part of a dynamic team. ? Excellent troubleshooting & problem-solving abilities. ? A proactive mindset - able to manage workloads, prioritise More ❯

Customer Support and Order Fulfilment Coordinator Key Benefits: £26,500 per annum Leeds City Centre Office Based Role Company Pension Scheme, Healthcare Plan, Perkbox Membership, Reduced City Centre Parking Access to learning and development platform Candidates must be UK resident with full UK working rights residing within commutable distance to Leeds. Please note we cannot offer visa sponsorship for … overseas candidates. Key Responsibilities: Stockroom management - Picking, packing, and shipping stock. Ensuring stock is accurately recorded and moved. Managing all customer communication over telephone and email, utilising internal systems to accurately record information and ensure customers are kept informed of any order updates. Ensuring all customer orders and information are inputted into CRM accurately. Accurately managing the order … process including booking orders, picking, and shipping stock. Upholding and promoting the brand by requesting, reviewing, and responding to customer feedback. Purchasing stock items as required to maintain inventory levels. Key Skills: 1+ years' experience in a stock handling role. 1+ years' experience in a B2B customer service role. Excellent verbal and written communication skills to interact More ❯

of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer … platforms such as AWS, Azure, or similar A quick grasp of new technical concepts and tools Analytical thinking and a proactive, problem solving mindset A focus on delivering excellent customer service and support Salary £24,500 to £30,000 p.a, depending on experience Bonus Schemes (after 12 months service) 25 days annual leave (rising with service More ❯

VIOP systems, VPNs and network security Firewall/Network installations and fault finding (Sophos, Cisco) Microsoft SharePoint and Teams migrations Knowledge of Cyber Security best practices Dealing with customers - customer service skills Active directory Fault tolerant networks Windows Desktop operating systems Cloud Services - Microsoft 365, Backup solutions, Disaster recovery. MS Exchange MS SQL Server Terminal Server Hardware build … and Installation Experience in providing IT support services to a broad customer base. Supplying hardware and software specification Providing support to service desk Supporting Office365, OneDrive, SharePoint Key Responsibilities: Implementation of new projects including Servers, Networking devices and Firewalls Provide Level 2 problem escalation, support and troubleshooting within company SLAs Backfill to Level 1 support when needed Create More ❯

VIOP systems, VPNs and network security Firewall/Network installations and fault finding (Sophos, Cisco) Microsoft SharePoint and Teams migrations Knowledge of Cyber Security best practices Dealing with customers - customer service skills Active directory Fault tolerant networks Windows Desktop operating systems Cloud Services - Microsoft 365, Backup solutions, Disaster recovery. MS Exchange MS SQL Server Terminal Server Hardware build … and Installation Experience in providing IT support services to a broad customer base. Supplying hardware and software specification Providing support to service desk Supporting Office365, OneDrive, SharePoint Key Responsibilities: Implementation of new projects including Servers, Networking devices and Firewalls Provide Level 2 problem escalation, support and troubleshooting within company SLAs Backfill to Level 1 support when needed Create More ❯

solutions and solve technical problems? Would you like to do this leading a team who utilises the latest cloud computing technologies? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology platform? Amazon has built a reputation for excellence with recent examples of … being named in customer service, most trusted, and most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set … team of engineers responsible for providing support. Your team will: - Field technical support inquiries from customers - Complete analysis and present periodic reviews of operational performance - Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning - Make recommendations to customers about how new AWS offerings fit in their company architecture - Advocate for customer requirements within AWS (be their More ❯

Job Title: 2nd Line IT Support Engineer Location: Huddersfield Salary:£28,000 - £35,000 Join a fast-paced, customer-focused IT Managed Services Provider (MSP) that delivers industry-leading IT support and technical solutions to a broad range of clients. We're seeking a skilled 2nd Line Engineer to strengthen our Service Delivery team and help our clients … or Network Engineer (AZ-700) Certifications in Acronis, ESET, Mimecast, VMware, Cisco (CCNA) Experience with tools such as HaloPSA, N-Central, Intune, Power BI What You'll Need: Strong customer service mindset A passion for learning and continuous improvement A proactive, detail-oriented approach UK driving licence and access to a vehicle (essential for site visits) If you More ❯

Cybersecurity . The ideal candidate will combine deep technical expertise with a passion for problem-solving and helping others grow. Key Responsibilities Deliver high-quality technical support via phone, service desk, chat, or in-person interactions. Troubleshoot and resolve issues across: Windows OS & applications Networking (Cisco/Meraki/Fortinet) – TCP/IP, DNS, DHCP, VPN Microsoft Azure & Intune … and data protection standards. Participate in an on-call rota for out-of-hours support (including weekends on rotation). Ensure SLA compliance , driving timely resolution of incidents and service requests. Required Skills & Qualifications Proven experience in technical support/Infrastructure duties (multi-site or enterprise preferred). Strong expertise in: Windows OS & desktop environments Cisco & Meraki networking Fortinet … firewalls Excellent troubleshooting and problem-solving abilities. Strong customer service mindset with clear communication skills. A collaborative approach , with the ability to mentor and guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). More ❯

Windows Server and Office 365 environments. Managing Active Directory tasks, including user and group administration. Working with VMware and other virtualisation technologies. Diagnosing and troubleshooting network issues. Delivering exceptional customer service while managing support tickets. Skills & Experience Required: 3+ years of experience in a similar IT Support role, ideally within an MSP environment. Strong knowledge of Windows Server … Office 365, and Active Directory. Experience with VMware and networking concepts. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn new technologies. Full UK driving licence (preferred). What's in it for you? Competitive salary up to £32,000. Hybrid working model for work-life balance. Funded training opportunities to support professional … development. Collaborative and supportive team environment. Next Steps: Apply Now! If you're an experienced engineer with a passion for delivering great service and a strong technical background, we'd love to hear from you. Referrals: Know someone who might be interested? Earn £1,000 in retail vouchers for successful referrals. Interviews are being scheduled soon, so don't More ❯

We are seeking a motivated and enthusiastic Technical Sales Apprentice to join our growing sales team. This apprenticeship offers a unique opportunity to develop both technical product knowledge and customer-facing sales skills in a dynamic and supportive environment. You’ll work closely with experienced sales professionals, technical teams, and customers to understand their needs and offer tailored solutions. … people to solve problems and drive business growth. What you will do in your working day: Learn and understand the company’s products/services and how they meet customer needs Assist in identifying and qualifying sales leads Support the preparation of proposals, quotes, and technical documentation Communicate with customers via phone, email, and in person to understand requirements … Attend client meetings (with supervision) to support sales activities Update and manage customer information in CRM systems Collaborate with technical teams to ensure accurate and feasible solutions are proposed Stay updated on industry trends, competitor offerings, and new technologies Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products More ❯

a growing IT services provider as they look to add a talented IT Field Engineer to their team.This is a fantastic opportunity to bring together your technical skills and customer-focused approach in a business that genuinely values both.You'll be working across multiple client sites in the Sheffield area, delivering hands-on support and building trusted relationships with … work will have real impact.It's a role that combines independence with teamwork, giving you the variety of site-based work alongside the backing of a friendly and knowledgeable Service Desk team. Here’s how you’ll benefit: Work that makes a real impact – You'll be the face of our support team across local client sites, solving real … problems and keeping businesses running smoothly. Enjoy variety and independence – With a field-based schedule across 6–7 customer sites, every day brings new challenges and opportunities. Get rewarded for your expertise – Earn a competitive salary, plus car allowance, all business expenses covered, and enjoy a generous benefits package. Develop your skills and grow your career – Access funded training More ❯

growing IT services provider as they look to add a talented IT Field Engineer to their team. This is a fantastic opportunity to bring together your technical skills and customer-focused approach in a business that genuinely values both. You'll be working across multiple client sites in the Sheffield area, delivering hands-on support and building trusted relationships … will have real impact. It's a role that combines independence with teamwork, giving you the variety of site-based work alongside the backing of a friendly and knowledgeable Service Desk team. Here’s how you’ll benefit: Work that makes a real impact – You'll be the face of our support team across local client sites, solving real … problems and keeping businesses running smoothly. Enjoy variety and independence – With a field-based schedule across 6–7 customer sites, every day brings new challenges and opportunities. Get rewarded for your expertise – Earn a competitive salary, plus car allowance, all business expenses covered, and enjoy a generous benefits package. Develop your skills and grow your career – Access funded training More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused IT Support Technician to join our growing IT Support Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end … resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of … customer satisfaction Contribute to documentation and internal knowledge sharing. Essential Skills and Experience Strong, methodical problem-solving abilities Excellent communication and interpersonal skills Solid understanding of Windows desktop operating systems and troubleshooting Hands-on experience installing and supporting Microsoft Office 365 products Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customer service More ❯

an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused IT Support Technician to join our growing IT Support Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end … resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of … customer satisfaction Contribute to documentation and internal knowledge sharing. Essential Skills and Experience Strong, methodical problem-solving abilities Excellent communication and interpersonal skills Solid understanding of Windows desktop operating systems and troubleshooting Hands-on experience installing and supporting Microsoft Office 365 products Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customer service More ❯