51 to 75 of 194 Customer Service Jobs in Yorkshire

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced Service Desk Leader who has experience with at a managed services provider. more »

other at Hoyland LIFT Building. We are looking for strong team players, who can work on their own initiative and provide a comprehensive admin service to our Neighbourhood Nursing Teams. All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients. We … the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective … right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible. Job description Job responsibilities JOB SUMMARY Service user contact referred to in this Job description will only apply when working within a clinical area. The post-holder will: under the supervison more »

Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

An exciting IT Field Service Engineer position has come up with a market leading company. The role will use your IT expertise and fault-finding skills to diagnose and rectify faults on cutting-edge simulators. These simulators play a crucial role in training and your contributions will directly impact … duties are normal for this position. This is not an exclusive list. Other duties may be required and assigned. More specifically, this person will: Service, repair, maintenance and upgrade specialist training simulators Travel to client sites as needed to perform essential maintenance and repair work Assist in root cause … failures in the field to help improve the overall quality of the equipment. Assist in the day to day duties of working to solve customer problems and answer their questions. Provide outstanding telephone and face to face customer service Be flexible to the wide variety of demands more »

of Digital Marketing? If yes, then lets get to the important stuff! TIEVA is one of the UK's leading Cloud and IT Managed Service providers, renowned for delivering innovative solutions and exceptional service. Our commitment to excellence and customer satisfaction has established us as a trusted IT … performance using various metrics and tools, providing insights and recommendations for optimisation. Stakeholder Collaboration: Work closely with internal teams, including sales, product development, and customer service, to ensure cohesive and effective campaign delivery. Market Research: Conduct market research to identify trends, opportunities, and competitive insights that can inform … refer a friend bonus. Generous uncapped commission scheme(sales role) Profit share bonus scheme(non-sales, subject to T&Cs) Free will-writing service Long Service Awards(financial and time rewards) Electric Car Scheme(salary sacrifice) Cycle to Work Scheme (salary sacrifice) IT Purchase Loan Scheme Financial Wellbeing more »

IT Service Engineer Role: IT Service Engineer Location: Yorkshire Salary: £30,000 DOE We have an exciting opportunity for an IT Service Engineer to join our Microsoft Silver Partnered clients IT team. Gaining exposure to hardware implementations with site visits and lots of work within the Cloud … providing support to clients. Are you a customer service driven engineer wanting to work with the latest technologies and gain hands-on experience supporting end users? An opportunity has come available with one of my clients looking for an IT Service Engineer to join their growing team more »

the Hepatology Team at the Northern General Hospital, and Royal Hallamshire Hospital. This is an exciting opportunity to support the clinical administration of the service, which has busy inpatient and outpatient service across two sites. These roles will support the department, ensuring patient pathways are recorded accurately and … to meet the needs of the service. A key part of the role will be ensuring the delivery of an efficient and high quality service to patients and therefore the post holder will require extensive experience of working in a healthcare, customer care or retail/hospitality setting. … pace. Desirable Understanding of medical terminology. Other factors Essential Conscientious and methodical worker Tactful and understanding manner Flexible to meet the needs of the service Good telephone manner Excellent customer service skills Demonstrates behaviour consistent with the Trust Values and Behaviours. Further training Desirable Note Taking Further more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »

experience of providing administrative support. They will have recent experience of using Microsoft Office packages, in particular Word, Outlook and Excel and have excellent customer service and effective communication skills. About us Working for Leeds community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range … regular meetings, utilising IBabs digital meetings software. Logging maintenance jobs The post holder will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with a customer focus. Key result areas 1. … R esponsibility for communication and relationships Responsible for delivering administrative support which requires face to face, telephony based and electronic contact with service users and other stakeholders, both external and internal to LCH. Act as a single point of contact for specific service/services. Provide signposting advice more »

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd … line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd more »

Our client is a leading global service provider based in Sheffield. We are delighted to be working exclusively with them to source an experienced Payroll Specialist to be at the forefront of assisting their Customers across multiple communication channels. Located in their friendly Sheffield offices you will be part … a dynamic team, tackling challenges and contributing to our top-tier pension support services. Key role responsibilities: Effectively handle, manage, resolve, and log payroll customer contacts received through a range of customer support channels in a timely and professional manner. Liaise with other internal and external partners to … an escalation point for member queries and complaints relevant to the function. Drive continuous improvement initiatives to enhance our pension services. Develop and implement Customer Services Plans and support strategies for assigned projects. Maintain adherence to Quality & Regulatory payroll standards while delivering exceptional service. Assist in training and mentoring more »

ordinating demos of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Salesperson to support their sales activity. You will become an integral part of Dashing … leads to be passed on to the Solutions team Answering potential customers' questions and coordinating additional information as required Keeping up with product and service information and updates Creating and maintaining the CRM with current and potential customers and opportunities Producing sales documentation and reports as required Market research … customer base for competitors) Assisting in the creation of new marketing content based on feedback of sales calls Act in a positive and constructive way to help develop and maintain the company brand Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell more »

Job Title : Technical Field Service Engineer Salary : £40,000 - £45,000 per annum Location: Sheffield, with travel across the UK Job Type: Full Time, Permanent Hours of work: 8.30 - 5 with travel (majority UK) can be varied but must be willing to travel. At Ribble we believe in pushing … support to Ribble Packaging Limited's clients, in respect of the 'Right size' machinery and services, which include installation, training and services on 3 service packages, Gold, Silver and Bronze. With the flexibility to be on-call to respond to out of hours problems. Principle Accountabilities Engineering Technical Support … start-ups along with operational checks on all machine systems including the configuration, wiring, calibration, grounding and power testing. Complete all Panotec training to customer operators and customer service maintenance team ensuring training is fully provided. Understanding technical drawings (CAD), interpret drawings/designs for installation and more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user … manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development teams You’ll also be receiving more »

/Days: 8am - 5pm Monday to Friday - full time office based Salary: £26,000 Contract: Permanent Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external sales … all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customer service skills GDPR knowledge and experience Ability more »

The Opportunity: As a Service Desk Team Leader, your role encompasses a blend of technical expertise, leadership skills, and exceptional customer service to join an established professional IT services company based in Huddersfield, West Yorkshire. Skills and Experience: Troubleshooting Expertise: possess a strong all-round troubleshooting methodology more »

Field Service Engineer Leeds LS18 Permanent, Full-time Salary - £37,000 - £43,000 per annum dependent upon experience. Location Location – M62-M6 corridor 50-80 miles radius Full job description About the role We're looking for an experienced Hands-on Electromechanical Engineer. Working within our clients busy Technical … to confidently advise on both, including performing film optimisation work on any type of pallet wrapping machine. You'll have excellent interpersonal skills and customer service ability, having the ability to empathise with customers and work closely with them to ensure they're left very happy. You will … be a strong ambassador for us throughout all customer interactions. Other Responsibilities · Management of all associated procedures to ensure everything is properly logged and charged in a timely fashion. · Management of all health & safety aspects of this role. · Providing full technical support to sales colleagues. · Carrying out comprehensive customer more »

Job Title: Field Service Engineer Location: Yorkshire, UK Salary: c£28-32k Job Purpose: Join our clients team as a Field Service Engineer, providing expert maintenance, repair, and installation services for a range of waste handling equipment across Yorkshire. This role is perfect for a proactive engineer … systems, including balers, compactors, shredders, conveyors, and tippers. Install new equipment and deliver user training. Diagnose and resolve electrical and mechanical issues, supporting local service engineers. Conduct preventative maintenance and identify potential issues. Carry out L.O.L.E.R inspections on lifting equipment. Document service and breakdown visits accurately using a … for further work, detailing make, model, and serial numbers. Undertake hydraulic repairs and replacements. Conduct minor welding and fabrication tasks when required. Provide excellent customer service, ensuring efficient and compliant work practices. Complete daily vehicle checks and ensure tools and equipment are in good working order. Follow health more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

software strong experience with Windows, Microsoft office and Microsoft 365 knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP excellent customer service skills strong work ethic and self-motivation with the ability to work under pressure windows Server Operating Systems (2016, 2019) and Microsoft more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

prospects and engage sales executives for the next steps. Develop and maintain a thorough knowledge of the company and its products. Schedule appointments for service renewals and facilitate meetings for new business inquiries. Generate leads and grow existing relationships by maintaining an accurate, detailed client book and developing an … active, repeat customer base. Collaborate closely with team members to achieve collective targets and contribute to the company's growth. Work with account executives to design industry-specific outreach efforts. Utilise CRM (Freshsales) tools to ensure standard processes throughout all sales stages. Training Firebrand’s sector-leading Level … IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face more »