51 to 75 of 110 Customer Service Jobs in Yorkshire

issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE More ❯

issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE More ❯

Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a dynamic and … customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure … maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or More ❯

7.5 hours per day, working between 8-6:30pm About The Role: The IT Engineer will be an integral part of the business providing IT support to the company customer base. The postholder will provide IT technical support to ITIL/accredited standards, ensuring efficient and high-quality service delivery across the supported customer base. The post … resolve. Key Responsibilities: To be responsible for delivery of a consistently high standard of services to all supported organisations To understand and make all reasonable efforts to deliver a service within the quality and performance levels agreed with each supported organisation To participate in out of hours on call services in accordance with agreed SLAs Implementing a consistent Field … Services solution in line with a standard set of tools and process across all existing Field Services capabilities To work closely with other teams within the IT service, to ensure customer satisfaction through the end-to-end ownership of incidents and problems Be the first point of escalation for incidents and problems relating to the locality covered To More ❯

configuration. Qualifications: Microsoft certified Power app/365 developer - Desirable but not essential subject to proven experience, open to training and development opportunities in this area Other attributes: Excellent customer service and communication skills Curious , creative, self-motivated, with effective time/task management and the ability to work to deadlines Committed to a Customer first approach More ❯

users across multiple offices, ensuring systems run efficiently and issues are resolved quickly and effectively. Key Responsibilities Provide 1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/… Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating … systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise, multitask, and remain calm under pressure A proactive, organised individual who takes ownership of issues A full UK driving licence is desirable due to occasional More ❯

users across multiple offices, ensuring systems run efficiently and issues are resolved quickly and effectively. Key Responsibilities Provide 1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/… Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating … systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise, multitask, and remain calm under pressure A proactive, organised individual who takes ownership of issues A full UK driving licence is desirable due to occasional More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

opportunities Analyse data to identify high-value prospects and emerging trends Maintain an up-to-date database of leads and prospects for the sales team Collaborate with technical and customer service teams to ensure lead quality and customer satisfaction Support the development and implementation of lead generation strategies Track and report on lead generation metrics to the More ❯

IT capabilities are aligned with contract needs and regional priorities. This role combines business partnering, digital delivery oversight, and accountability for regional digital performance, driving tangible outcomes across operations, customer service, and compliance. Location : North Eastern Region (Yorkshire) Hours: 40 hours per week Salary: £55,000 - £60,000 per annum What we offer: 24 Days holiday plus Bank … Holidays Pension Company car/car allowance Death in service Key Responsibilities: 1. Digital Business Partnering Act as the primary Digital & IT interface for regional contract leadership. Build strong relationships with contract and operational leaders to understand business challenges and opportunities. Influence strategic and tactical decision-making by ensuring regional needs are understood and met. Build and maintain strong … initiatives align with business objectives and deliver measurable impact. Oversee the full lifecycle of regional digital projects from scoping through delivery and embedding. 4. Governance & Accountability Own the digital service experience in the region — including quality, uptime, and responsiveness. Enforce compliance with IT security, data protection, and digital governance policies. Serve as the escalation point for digital issues affecting More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

Reporting directly into the Solutions manager this Solutions Engineer will use a solid background in hands on software application and system support to deliver timely, well communicated solutions to customer queries. In return this individual can expect a supportive, technologically autonomous working environment within a market leading company. Role Responsibilities: - Act as the first point of escalation for all … applications - Conduct web/mobile application testing when required - Champion the use of a Jira ticketing system to manage tickets effectively - Champion companywide commitment to improving the support function & customer communication Personal requirements: - A background in hands on system & software application support - Previous experience working in an SME environment - Previous experience in an Agile development environment. - A basic understanding … to problem solving - understanding of the Microsoft tech stack (Azure, Microsoft 365, Windows Server) - An understanding of Database platforms would be a plus (SQL, Postgres, etc) - Excellent stakeholder engagement & customer service skills - Experience working in a IoT driven environment would be a plus This Solutions Engineer will receive a generous remuneration package with long term progression and growth More ❯

ECDL Advanced level Equivalent experience or relevant qualifications to diploma level Desirable ITIL qualification Prince2 qualification or equivalent Experience Essential Experience of Trust Systems Experience of working in a customer service or call handling environment Proven experience within software application support, configuration and software upgrades, incident management and issue resolution Experience of involvement and implementation of major systems … and reliable Capable of and willing to work across sites Knowledge of the Computer Misuse Act, GDPR plus security and confidentiality issues Committed to further training. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April More ❯

aviation ground support equipment is seeking an International Sales Manager to join its expanding team. The company designs and delivers a broad range of high-quality equipment used to service, maintain, and support aircraft worldwide, working with both commercial and defence customers. This is a long-term contract position offering flexibility, autonomy, and the chance to represent a well … across assigned territories within Eastern Europe, Africa, and adjacent regions. Build strong relationships with distributors, operators, and end users to grow market share and identify new opportunities. Respond to customer enquiries and RFQs, coordinating quotation preparation and ensuring timely communication. Utilise CRM tools to manage pipelines, forecasts, and structured reporting. Attend international trade shows and customer meetings as … required (approx. 6 weeks travel per year). Collaborate internally across customer service, product support, and finance to ensure seamless delivery and client satisfaction. Support new product introductions and share market insights with product teams. Requirements Proven track record in B2B international sales, ideally within aviation, industrial, or capital-equipment sectors. Strong relationship-building and negotiation skills. Excellent More ❯

per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team One (CTO) is a progressive, cyber security-driven Managed Service Provider (MSP) dedicated to keeping businesses productive, secure, and ahead of threats. Our unique blend of IT support and cutting-edge cyber security allows us to offer a proactive … and reliable service to our clients. The Role We’re on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients’ IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft … Ideal Candidate: You’re someone who’s passionate about tech, thrives on solving problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support/Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen More ❯

SaaS company supporting clients across the UK and internationally. We're looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success. What you'll do: Manage a portfolio of a number clients, building trusted, long-term relationships Guide new customers through onboarding and platform adoption Support renewals, upsell opportunities … and cross-selling initiatives Monitor customer satisfaction and resolve support queries promptly Collaborate with Product, Marketing, and Business Development teams Contribute to tender submissions, industry events, and client meetings What we're looking for: 2-4 years' account management experience (SaaS/B2B tech preferred) Excellent communication and customer service skills CRM experience (HubSpot desirable) Highly organised … proactive, and commercially aware Spanish language skills and construction industry experience are a plus Why join us: Newly created role with the opportunity to shape the customer experience Hybrid working with occasional office attendance and international travel Small, collaborative, and dog-friendly office culture Be part of a growing international business making a real impact Salary More ❯

build AI-powered Cloud, Data, and Cybersecurity solutions that empower businesses today and transform them for the digital future. Working across sectors such as healthcare, finance, manufacturing, and public service, we partner with our clients to enhance efficiency, drive innovation, and deliver measurable results. SPG Intelligence is part of the Solution Performance Group, a UK-based organisation leading the … continuously developing product and industry knowledge Representing SPG Intelligence professionally at all times, living our values and contributing to our collaborative culture About You: 2+ years experience in sales, customer service or a relevant commercial role (tech/SaaS preferred but not essential) Confident making high volume cold calls and engaging senior-level decision makers Familiarity with CRM More ❯

journeys. You’ll work closely with accountancy practices and finance professionals to ensure a smooth and successful transition to our market-leading software solutions. This is a hands-on, customer-facing role where you’ll combine your accounting knowledge with technical understanding to guide clients through implementations, migrations, and training — ensuring they’re set up for long-term success … with IRIS. What You’ll Be Doing Supporting the transition of IRIS desktop accountancy products to our new cloud-based solutions. Managing and delivering customer implementations and migrations from initial scoping through to completion. Preparing and validating customer data for successful transitions. Providing training, guidance, and best-practice advice to customers adopting our software. Acting as a trusted … partner and advocate for customers throughout their onboarding journey. Collaborating with the IRIS Professional Services, Product, and Customer Service teams to ensure a seamless experience. Maintaining a high standard of accountancy and payroll knowledge to support both customers and colleagues. What We’re Looking For Part-qualified or fully qualified accountants (ACA, ACCA, AAT) or equivalent accountancy experience More ❯

help shape the future of aircraft maintenance through cutting-edge digital solutions. About Us: is one of the UK's leading leisure airlines, committed to delivering a high-quality service to our customers. We pride ourselves on our award-winning friendly culture, dynamic working environment, and dedication to providing an excellent travel experience. Why Join Alongside a competitive salary More ❯

in Rotherham. This role is ideal for someone with a background or strong interest in electronics, gate automation, or access control systems, who enjoys problem-solving and providing exceptional customer support. Key Responsibilities: Provide technical support to customers via phone, email, and in person. Assist the sales team with pre-sales enquiries and product recommendations. Support with testing new … products and solutions within the gate automation range. Handle RMA (Return Merchandise Authorisation) processes with suppliers. Maintain excellent communication and customer service standards. Receive full training to develop product and industry knowledge Skills & Experience Required: Experience or strong interest in electronics or electromechanical systems. Excellent telephone manner and communication skills. Strong written and verbal English skills with attention … of a team. What's on Offer: Competitive basic salary up to £35,000. Full product training and career development opportunities. 20 days annual leave (rising to 25 with service) + bank holidays. Contributory pension scheme. Onsite parking. Be part of an ambitious, growing company with excellent progression potential. More ❯

IT Support Technician | Leeds/Bradford | Enhanced DBS is a MUST on the update service | Worked in a school before | 6 Month Contract (possibility of extension) | £150-£200 p/day (INSIDE IR35) MUST HAVE EXPERIENCE IN A SCHOOL! Our client is looking for an experienced IT Support Technician to join a school on on a 6-month contract. … staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues … complex issues when needed. Apply now if you think this is the role for you! IT Support Technician | Leeds/Bradford | Enhanced DBS is a MUST on the update service | Worked in a school before | 2-Month Contract (possibility to extension) | £150-£200 p/day (INSIDE IR35) Oscar Associates (UK) Limited is acting as an Employment Business in More ❯

person. The Role In this role, you'll play a key part in maintaining accurate data and supporting both internal and external customers. You'll be responsible for: Processing customer data requests accurately and efficiently in line with agreed service levels Validating data input and providing confirmation and evidence to customers Cataloguing requests and maintaining accurate records for … tracking and audit purposes Producing standard data outputs when requested by customers Validating pricing within customer stores to ensure systems reflect accurate pricing Escalating any data-related issues to the Data Process Controllers or Head of Data About You We're looking for someone who has: Impeccable attention to detail and a genuine pride in their work Strong ability … and accurately under pressure Excellent administration skills and experience with database systems Working knowledge of spreadsheets and word processing tools Clear verbal and written communication skills Great interpersonal and customer service abilities At least 1 year of experience in data entry or a similar administrative role A strong background in working with computers and handling large volumes of More ❯

will be of great value in strengthening our infrastructure, advancing automation, enhancing client experiences, and building strong team dynamics. Because client communication and information security are vital to the service we deliver, you’ll receive Client Communication and ISO 27001 awareness training, delivered as part of your onboarding. This will ensure you’re confident not only in the technical … friendly, supportive team culture where learning is encouraged • The chance to directly shape HA’s automation-first, AI-enhanced, ISO 27001- certified hosting platform Essential Requirements: • Strong commitment to customer service and clear communication • Solid Linux sysadmin knowledge (server management, troubleshooting) • Experience with Apache, Nginx, PHP, MySQL, Postgres, and Docker • Python scripting experience (or strong willingness to learn More ❯

technology provider based in Hull. For over 34 years, we’ve been delivering market-leading business communication, connectivity, and security solutions across the UK. We pride ourselves on exceptional customer service, long-term relationships, and innovative technology that helps businesses stay connected and secure. Due to continued growth, we’re now seeking an experienced and motivated Business Development … and prospecting through to quotation, negotiation, and close. Maintain a strong sales pipeline and accurate forecasting via CRM. Work collaboratively with internal departments to ensure smooth project handovers and customer satisfaction. Represent Cobus at networking events, exhibitions, and local business forums. About You You’ll be a confident, self-motivated professional, preferably with a proven background in telecoms or … IT sales, but not essential and a passion for building long-term customer relationships. Skills & Experience: Proven B2B sales experience in telecoms, connectivity, or related technology sectors. Track record of achieving and exceeding sales targets. Strong communication, presentation, and negotiation skills. Excellent relationship-building ability with a consultative sales approach. Full UK driving licence and willingness to travel within More ❯