QC release processes and ensure end-to-end quality control across all operations. Drive the implementation of the GreenLab initiative to promote sustainability and environmental responsibility. Operational Excellence and ContinuousImprovement: Implement laboratory quality management systems to meet legal requirements, ensure process and service quality, and maintain a safe workplace. Adhere to standards and processes. Identify and … into procedures. Establish KPIs for QC performance across sites and third parties. Keep management informed about critical issues that might impact lab performance, product quality, compliance, or safety. Ensure continuousimprovement through end-to-end quality control. Promote sustainability with the GreenLab initiative. Provide ongoing training to keep the QC network updated on industry standards and technologies. … Provide expertise and recommendation for investment strategy in analytical techniques. Foster a learning and continuousimprovement culture through ongoing guidance and coaching to the QC network community. Crisis and Risk Leadership: Point of escalation and subject matter expert for critical OOS laboratory investigations. Assess QC process risks, identify and measure the effectiveness of mitigating controls. Assess third More ❯
functional teams including Service Reliability Engineering team, P roduct and C ustomer integration teams , as well as Delivery Managers to ensure alignment and accountability on customer deliverables . Champion continuousimprovement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customer s , to accelerate time to market while reduc … ing cost of delivery. Drive a continuousimprovement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security ) combined with cost optimization , particularly optimizing AWS & cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the OpenTV Video Service platform s in the cloud, ensuring high availability and operational excellence. … ensure integration capabilities align with product strategy and roadmap. In close collaboration with Senior Director of Product Architecture & Senior Director of Product E ngineering, build a result-oriented improvement plan to increase efficiency of operation s & delivery as well as SLA improvement . Ensure delivery teams are equipped with the right tools, documentation, and training to More ❯
extensive knowledge of data warehousing cloud technologies. If you consider data as a strategic asset, evangelize the value of good data and insights, have a passion for learning and continuousimprovement, this role is for you. Total Experience: 10 + years Relevant exp: Should have played the role of Lead for a minimum of 3+ years … test plans. Support regression and system testing efforts. Debug and problem solve issues found during testing and/or production. Communicate status, issues and blockers with project team. Support continuousimprovement by identifying and solving opportunities. Basic Qualifications Bachelor degree or military experience in related field (preferably computer science) and 5 years of experience in ETL development More ❯
customer engagements. Lead cross-functional teams including Service Reliability Engineering, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables. Champion continuousimprovement and innovation in delivery methodologies and operational processes in DevOps team enabling scale across dozens of customers, to accelerate time to market while reducing cost of … delivery. Drive a continuousimprovement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS and cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the OpenTV Video Service platforms in the cloud, ensuring high availability and operational excellence. Ensure the reliability … ensure integration capabilities align with product strategy and roadmap. In close collaboration with Senior Director of Product Architecture and Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead More ❯
engagements. Lead cross-functional teams including Service Reliability Engineering team, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables. Champion continuousimprovement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost … of delivery. Drive a continuousimprovement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the OpenTV Video Service platforms in the cloud, ensuring high availability and operational excellence. Ensure the reliability … to ensure integration capabilities align with product strategy and roadmap. In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead More ❯
engagements. Lead cross-functional teams including Service Reliability Engineering team, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables. Champion continuousimprovement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost … of delivery. Drive a continuousimprovement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the OpenTV Video Service platforms in the cloud, ensuring high availability and operational excellence. Ensure the reliability … to ensure integration capabilities align with product strategy and roadmap. In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead More ❯
user acceptance testing, to ensure the reliability, scalability, and security of developed solutions. Leads efforts in implementing cutting-edge development methodologies and testing frameworks, such as Agile, DevOps, and Continuous Integration/Continuous Deployment (CI/CD) pipelines. Ensures that all developed solutions integrate seamlessly with existing systems and meet the stringent security and performance requirements of the … development and testing of disaster recovery and business continuity plans to ensure 24-hour operational support capabilities. Collaborates closely with other enterprise management teams to identify areas for improvement and develop tailored solutions. Provides expert guidance on best practices in software development, testing methodologies, and quality assurance processes. Contributes significantly to Knowledge Management by documenting development processes, testing … operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuousimprovement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . Equal Opportunity Employer/Veterans/Disabled. More ❯
validate effective solutions; collaborates with system architects, developers, analyst, leaders, and business sponsors, using appropriate analytical testing and/or project management tools; uses appropriate analytic techniques to promote continuous improvement. Uses appropriate project management techniques and methods to produce project deliverables: defines and manages project scope and objectives; develops, maintains, and monitors project plan and deliverables; develops desktop … and objectives. Conducts problem-solving solving resolution and decision-making sessions for issues and projects. Promotes a culture of performance excellence by: enhancing job skills through quality process improvement and tools training/certification; participating in process and operational improvement initiatives; building and maintaining effective relationships throughout the organisation. Performs other duties as assigned or required. More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Version 1
driving the Experience Management Office across strategic programmes. You will lead the definition and implementation of Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish … governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our delivery partner for real-time experience monitoring. Drive continuousimprovement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital … DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service management or transformation programmes. Experience with XLAs, VLAs, DEM tools (e.g. Riverbed), and service improvement frameworks. Strong stakeholder management and governance experience. Familiarity with ITIL4, ServiceNow, and modern workplace technologies. Excellent communication and strategic planning skills. Company Description Version 1 has celebrated over More ❯
london, south east england, united kingdom Hybrid / WFH Options
Version 1
driving the Experience Management Office across strategic programmes. You will lead the definition and implementation of Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish … governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our delivery partner for real-time experience monitoring. Drive continuousimprovement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital … DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service management or transformation programmes. Experience with XLAs, VLAs, DEM tools (e.g. Riverbed), and service improvement frameworks. Strong stakeholder management and governance experience. Familiarity with ITIL4, ServiceNow, and modern workplace technologies. Excellent communication and strategic planning skills. Company Description Version 1 has celebrated over More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Version 1
driving the Experience Management Office across strategic programmes. You will lead the definition and implementation of Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish … governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our delivery partner for real-time experience monitoring. Drive continuousimprovement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital … DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service management or transformation programmes. Experience with XLAs, VLAs, DEM tools (e.g. Riverbed), and service improvement frameworks. Strong stakeholder management and governance experience. Familiarity with ITIL4, ServiceNow, and modern workplace technologies. Excellent communication and strategic planning skills. Company Description Version 1 has celebrated over More ❯
business requirements and deliver actionable data insights. Effectively communicate technical concepts to non-technical teams. Data Governance & Quality: Ensure established data governance standards and processes/practices are followed ContinuousImprovement: Stay up to date with emerging BI technologies, AI/ML advancements, and Microsoft Fabric capabilities. Identify and implement improvements to existing BI tools and processes. … is preferred. Strong analytical thinking with an ability to translate business needs into technical solutions. Ability to prioritize and manage multiple projects in a fast-paced environment. Passionate about continuous learning and staying current with industry trends. Materials and Equipment Used: Office Equipment and CRM/SAP System. We offer 100% employer paid medical plan. Other optional benefit programs More ❯
company, is seeking a Systems Analyst with a Top Secret clearance to support our Army customer in Huntsville, Alabama. This on-site role will focus on business process improvement, technology adoption, and systems implementation for the Army Materiel Command (AMC). The ideal candidate will possess strong technical skills with the ability to analyze, design, and implement IT … paid time off, and more. Position Description: The Systems Analyst will be responsible for evaluating, designing, and implementing IT systems to support AMC's business objectives and process improvement initiatives. Principal responsibilities will include but are not limited to: Analyze existing IT systems and infrastructure to identify areas for modernization and enhancement Evaluate business requirements and translate them … operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuousimprovement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . Equal Opportunity Employer/Veterans/Disabled. More ❯
areas for optimization and waste reduction to improve overall efficiency. Define, collect, analyze, and refine Key Performance Indicators (KPIs) and metrics for software delivery and team execution to ensure continuousimprovement and accountability Technical Leadership: Provide technical guidance and mentorship to engineering teams, fostering a culture of innovation and continuous improvement. Leads the creation of best … DevOps practices 10 years of experience leading software team and/or projects 10 years of experience in automated provisioning and configuring of software-defined infrastructure and designing for continuous deployment and continuous operations Proven experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes). Strong understanding of CI/CD tools More ❯
usage patterns to predict future growth, optimize capacity, and ensure scalability. Collaboration: Work closely with software engineering, DevOps, and infrastructure teams to design reliable architecture and improve operational workflows. ContinuousImprovement: Regularly evaluate current processes and systems, identifying areas for improvement and implementing enhancements. Required Skills/Qualifications/Duty Experience Essential: Seven or more More ❯
Twickenham, England, United Kingdom Hybrid / WFH Options
NIHR (National Institute for Health and Care Research)
reports, impact case studies, and evaluations that showcase NIHR research’s alignment with strategic priorities and real world outcomes Develop and implement a Data and Analytics strategy with a ContinuousImprovement roadmap, leveraging AI/ML tools, automation, new data sources, and enhanced analytics processes Provide thought leadership in horizon scanning, impact assessment, economic evaluation, and research … external forums, promoting our mission and demonstrating the impact of our research About You You are a strategic thinker and experienced leader, passionate about data driven decision making and continuous improvement. You thrive in collaborative environments, inspire your team, and enjoy building relationships across organisations. You are comfortable translating complex data into clear insights that guide strategic priorities. Experience More ❯
london, south east england, united kingdom Hybrid / WFH Options
NIHR (National Institute for Health and Care Research)
reports, impact case studies, and evaluations that showcase NIHR research’s alignment with strategic priorities and real world outcomes Develop and implement a Data and Analytics strategy with a ContinuousImprovement roadmap, leveraging AI/ML tools, automation, new data sources, and enhanced analytics processes Provide thought leadership in horizon scanning, impact assessment, economic evaluation, and research … external forums, promoting our mission and demonstrating the impact of our research About You You are a strategic thinker and experienced leader, passionate about data driven decision making and continuous improvement. You thrive in collaborative environments, inspire your team, and enjoy building relationships across organisations. You are comfortable translating complex data into clear insights that guide strategic priorities. Experience More ❯
london (twickenham), south east england, united kingdom Hybrid / WFH Options
NIHR (National Institute for Health and Care Research)
reports, impact case studies, and evaluations that showcase NIHR research’s alignment with strategic priorities and real world outcomes Develop and implement a Data and Analytics strategy with a ContinuousImprovement roadmap, leveraging AI/ML tools, automation, new data sources, and enhanced analytics processes Provide thought leadership in horizon scanning, impact assessment, economic evaluation, and research … external forums, promoting our mission and demonstrating the impact of our research About You You are a strategic thinker and experienced leader, passionate about data driven decision making and continuous improvement. You thrive in collaborative environments, inspire your team, and enjoy building relationships across organisations. You are comfortable translating complex data into clear insights that guide strategic priorities. Experience More ❯
Knowledge Management: Create and maintain detailed documentation for support procedures, troubleshooting guides, and common issues. Contribute to the knowledge base to improve self-service capabilities and reduce resolution times. ContinuousImprovement: Identify opportunities for process improvement, automation, and optimization within the Guideware support function. Stay updated with the latest Guidewire product releases, features, and industry More ❯
custom developed analytical applications to enable seamless data access, analysis, lineage and reuse. Optimize resources to maximize uptime, reliability, and performance of the enterprise data ecosystem. Governance & Process Improvement Develop and track key data metrics and KPIs (e.g., data quality scores, pipeline reliability, data delivery SLAs). Integrate DataOps processes with corporate governance standards to ensure transparency, repeatability … the organization through demonstrations, workshops, and training. Support DOD, IC, and Civil Federal govt customer dataops strategy, design, implementation activities leveraging Aerospace implementation, best practices, and lessons learned Innovation & Continuous Learning Stay current with emerging tools, architectures, industry trends and standards to ensure the organization remains at the forefront of data engineering. Explore the integration of AI/ML … driven data management and observability tools (e.g., anomaly detection, automated schema evolution). Champion a culture of continuousimprovement, knowledge sharing, and innovation in data architecture and operations. What You Need to be Successful Minimum Requirements: Bachelor's degree in Computer Science, Data Engineering, Computer Engineering, SW Engineering, Information Systems, or a related field (or equivalent work More ❯
team of integration developers. Conduct code reviews and enforce best practices in integration development. Troubleshoot and resolve integration issues across environments. Participate in sprint planning, standups, and retrospectives. Drive continuousimprovement and innovation in integration practices. Support system testing and user acceptance testing phases with defect triage and resolution. What are we looking for? 8+ years of More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
/CD pipelines, and infrastructure-as-code technologies like Terraform. Technical Leadership : Ability to lead engineering teams, set technical direction, and mentor junior developers while promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of … rely on every day to deliver vital services to millions. You'll work in a collaborative, agile environment alongside engineers, architects, and product teams. With a strong focus on continuousimprovement, mentoring, and innovation, you'll help shape the future of digital services across the Civil Service. Join us to make a real impact and build something More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
/CD pipelines, and infrastructure-as-code technologies like Terraform. Technical Leadership : Ability to lead engineering teams, set technical direction, and mentor junior developers while promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of … rely on every day to deliver vital services to millions. You'll work in a collaborative, agile environment alongside engineers, architects, and product teams. With a strong focus on continuousimprovement, mentoring, and innovation, you'll help shape the future of digital services across the Civil Service. Join us to make a real impact and build something More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
/CD pipelines, and infrastructure-as-code technologies like Terraform. Technical Leadership : Ability to lead engineering teams, set technical direction, and mentor junior developers while promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of … rely on every day to deliver vital services to millions. You'll work in a collaborative, agile environment alongside engineers, architects, and product teams. With a strong focus on continuousimprovement, mentoring, and innovation, you'll help shape the future of digital services across the Civil Service. Join us to make a real impact and build something More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
/CD pipelines, and infrastructure-as-code technologies like Terraform. Technical Leadership : Ability to lead engineering teams, set technical direction, and mentor junior developers while promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of … rely on every day to deliver vital services to millions. You'll work in a collaborative, agile environment alongside engineers, architects, and product teams. With a strong focus on continuousimprovement, mentoring, and innovation, you'll help shape the future of digital services across the Civil Service. Join us to make a real impact and build something More ❯