Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Willis Towers Watson
Manage programme budgets, ensuring efficient use of resources and adherence to financial constraints. Change Management: Ensure change management is built into all plans to support adoption of new technologies. ContinuousImprovement: Implement best practices and continuousimprovement initiatives to enhance programme delivery. Reporting: Supports the reporting into the Tech PMO. Also prepares inputs for Programme Steering Group. Strategy More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuousimprovement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to … strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuousimprovement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace … technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuousimprovement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to … strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuousimprovement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace … technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuousimprovement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to … strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuousimprovement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace … technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to More ❯
of automation workflows in collaboration with cross-functional teams. Support data integration by connecting manufacturing data systems like MES or equivalent experience with factory automation for seamless data flow. ContinuousImprovement: Identify and recommend opportunities for process improvement, using lean methodologies to optimize manufacturing workflows and increase operational efficiency. Troubleshooting & Maintenance: Provide technical troubleshooting for … and methodologies. Basic understanding of safety and quality standards in manufacturing environments. Join us and be part of a team that successfully implements world-class automation solutions and drives continuousimprovement in our operations. Your contribution will help us achieve flawless efficiency and quality in our manufacturing processes More ❯
diversity of thought, creativity, and a strong Bias for Action and Earn Trust. We believe that there are no "perfect" security solutions and we develop and iterate using a continuousimprovement process. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Reed
a shared understanding of project requirements and quality expectations. Documentation: Maintain accurate documentation including test plans, cases, reports, and release notes. Document test results and recommendations for future reference. ContinuousImprovement: Stay updated with industry best practices and emerging technologies. Identify and implement process improvements to enhance testing practices. Required Skills & Qualifications: Bachelor’s degree in computer … in software testing (e.g., ISTQB) is a plus. Benefits: Opportunity to work in a leading company known for innovative software solutions. Collaborative and supportive work environment. Professional development and continuous learning opportunities. Competitive salary and benefits package. If you have a passion for testing and a drive for continuousimprovement, we encourage you to apply for More ❯
Participate in contractor and Government project meetings, reviews, or demonstration events Monitor prime contractor performance and provide recommendations to the MMO regarding issues that affect project plans or execution ContinuousImprovement Facilitate continuousimprovement across MMO activities and operations Continuously review program processes and procedures to promote incremental improvements to efficiency and effectiveness Facilitate … Agile retrospectives or kaizen events and track the impact of selected improvement initiatives Minimum Qualifications Education and Experience Bachelor's Degree in a relevant field such as Business Administration, Project Management, Engineering, or a related discipline Minimum 10 Years of Experience in program management or a related field, with a demonstrated history of managing complex, multi-year programs … leveraging opportunities through competitive benchmarking and market research Stakeholder Engagement Proven ability to engage and communicate effectively with stakeholders, including program sponsors and the user community Performance Monitoring and ContinuousImprovement Experience in monitoring program performance and facilitating continuousimprovement processes such as Agile retrospectives or kaizen events Technical Skills Project Management Software Proficiency More ❯
Issue Management: Proactively identify, assess, and manage risks and issues. Maintain a RAID (Risks, Assumptions, Issues, Dependencies) log and ensure timely mitigation and resolution Stakeholder Engagement: Maintain open and continuous communication with all stakeholders, including suppliers, clients, and internal teams. Facilitate regular meetings, updates, and feedback loops Performance Monitoring : Track and report on programme performance, including KPIs, SLA performance … scores, and continuousimprovement opportunities. Use balanced scorecards for monthly and quarterly reviews Resource Management: Ensure the right capability and capacity of resources assigned to the programme. Manage resource identification, upskilling, and deployment processes tailored to the programme's needs Quality Assurance: Establish delivery reviews to ensure alignment with SI deliverables, quality assurance, issue resolution, and continuous … skills. Expertise in programme planning, RAID management, and integrated delivery. Excellent communication and reporting capabilities. Proficiency in change and release management. Ability to manage cross-functional teams and drive continuous improvement. Knowledge of security and compliance frameworks (e.g., Cyber Essentials Plus, BPSS). Agile and adaptable approach to evolving programme needs. If you think you are up for the More ❯
Issue Management: Proactively identify, assess, and manage risks and issues. Maintain a RAID (Risks, Assumptions, Issues, Dependencies) log and ensure timely mitigation and resolution Stakeholder Engagement: Maintain open and continuous communication with all stakeholders, including suppliers, clients, and internal teams. Facilitate regular meetings, updates, and feedback loops Performance Monitoring : Track and report on programme performance, including KPIs, SLA performance … scores, and continuousimprovement opportunities. Use balanced scorecards for monthly and quarterly reviews Resource Management: Ensure the right capability and capacity of resources assigned to the programme. Manage resource identification, upskilling, and deployment processes tailored to the programme's needs Quality Assurance: Establish delivery reviews to ensure alignment with SI deliverables, quality assurance, issue resolution, and continuous … skills. • Expertise in programme planning, RAID management, and integrated delivery. • Excellent communication and reporting capabilities. • Proficiency in change and release management. • Ability to manage cross-functional teams and drive continuous improvement. • Knowledge of security and compliance frameworks (e.g., Cyber Essentials Plus, BPSS). • Agile and adaptable approach to evolving programme needs. If you think you are up for the More ❯
Issue Management: Proactively identify, assess, and manage risks and issues. Maintain a RAID (Risks, Assumptions, Issues, Dependencies) log and ensure timely mitigation and resolution Stakeholder Engagement: Maintain open and continuous communication with all stakeholders, including suppliers, clients, and internal teams. Facilitate regular meetings, updates, and feedback loops Performance Monitoring : Track and report on programme performance, including KPIs, SLA performance … scores, and continuousimprovement opportunities. Use balanced scorecards for monthly and quarterly reviews Resource Management: Ensure the right capability and capacity of resources assigned to the programme. Manage resource identification, upskilling, and deployment processes tailored to the programme's needs Quality Assurance: Establish delivery reviews to ensure alignment with SI deliverables, quality assurance, issue resolution, and continuous … skills. • Expertise in programme planning, RAID management, and integrated delivery. • Excellent communication and reporting capabilities. • Proficiency in change and release management. • Ability to manage cross-functional teams and drive continuous improvement. • Knowledge of security and compliance frameworks (e.g., Cyber Essentials Plus, BPSS). • Agile and adaptable approach to evolving programme needs. If you think you are up for the More ❯
Finance function. Key Responsibilities SAP Process Leadership and Design: End-to-End SAP Solutions: Lead the design, implementation, and support of SAP Finance processes, ensuring robust system configurations and continuous improvements. Integration: Architect and drive initiatives to enable full integrations to external reporting systems including the implementation of relevant SAP modules in the Finance/Financial reporting function. Enable … and system integration solutions. Collaborate closely with IT, supply chain and operations teams to drive cross-functional process enhancements. System Enhancements and Troubleshooting: Manage SAP system upgrades, patches, and continuousimprovement projects while ensuring timely issue resolution to minimize operational disruptions. Develop detailed documentation, including functional specifications, integration architecture diagrams, process flow charts, and training materials. Training … functional consulting experience with a strong track record in in FI/CO and PS modules. Technical Proficiency: Deep expertise in SAP S/4HANA configuration, testing, troubleshooting, and continuousimprovement initiatives. Strong analytical and problem-solving capabilities, with a demonstrated ability to translate complex business requirements into efficient, integrated SAP solutions. Educational Background & Certifications: Bachelor's More ❯
such as catering, campus services, and car parking, including thoroughfare and grounds maintenance. A strong leader with strategic thinking and stakeholder engagement skills, the FM Support Services Manager drives continuousimprovement, service excellence, and compliance with industry standards. Key Relationships Internal: Head of Facilities (Line Manager), Reception Supervisor, Cleaning Supervisor, Janitor Supervisor, Contract Supervisor, FM Business Partner … Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuousimprovement to ensure customer-focused service delivery. Soft Services Management • Oversee cleaning, catering, waste management, and front-of-house services, ensuring high standards. • Implement best practices for … and wider NBIP facilities team • Promote a strong health & safety culture across all FM support services and contractors. • Serve as the primary contact for day-to-day insurance matters. ContinuousImprovement & Innovation • Identify and implement best practices to enhance service efficiency. • Explore smart building technologies and automation to improve performance. • Drive sustainability initiatives within soft services and More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuousimprovement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing , and a keen investigative mindset to diagnose and … business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuousimprovement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support, with More ❯
Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Walsh Employment
the operational side of IT service management, ensuring high standards across infrastructure, application support, and end-user services. Reporting to senior stakeholders, you will take ownership of service improvement, compliance, vendor oversight, and operational resilience. Responsibilities include: Overseeing the delivery of IT services to meet project and operational requirements Managing the system … administration team and related resources Monitoring SLA compliance and ensuring services meet regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuousimprovement initiatives across tools, processes, and delivery models Ensuring effective change management and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs … governance and assurance Up-to-date licensing schedules , cost controls, and risk registers Effective reporting on service metrics , issues, and compliance gaps Coordination of risk management , change control, and continuousimprovement Delivery of reliable, secure, and scalable IT services aligned with green energy programme goals Working Pattern & Travel Hybrid working pattern expected on-site 2 days per More ❯
all submitted change requests are robust, actionable, and properly transitioned into projects when required. You will manage approval processes, support project resourcing and scheduling, monitor risks, and contribute to continuousimprovement through post-project evaluation and reporting. Your work will play a key role in maintaining operational efficiency, risk mitigation, and organisational responsiveness to change. Key Responsibilities … Workload Oversight Pipeline Management and Project Readiness Risk Coordination and Escalation Operational Support for Project Managers Project Completion and QA Feedback Loop Reporting and Record Management Process Development and ContinuousImprovement Required Skills & Experience Change Management : Strong understanding of formal change management practices, lifecycle models, and control frameworks. Familiarity with CAB structures is essential. Project Coordination : Demonstrable More ❯
Responsibilities SAP Process Leadership and Design: End-to-End SAP Solutions: Lead the design, implementation, and support of SAP Supply Chain and Procurement processes, ensuring robust system configurations and continuous improvements. Integration: Enable seamless process integration with Manufacturing and Quality as well as Finance. Stakeholder Collaboration and Leadership: Serve as a subject matter expert and strategic advisor by gathering … integration solutions. Collaborate closely with IT, supply chain, operations and quality assurance teams to drive cross-functional process enhancements. System Enhancements and Troubleshooting: Manage SAP system upgrades, patches, and continuousimprovement projects while ensuring timely issue resolution to minimize operational disruptions. Develop detailed documentation, including functional specifications, integration architecture diagrams, process flow charts, and training materials. Training … track record in Warehousing (EWM) modules. Proven expertise in integrating SAP with Procurement platforms like COUPA. Technical Proficiency: Deep expertise in SAP S/4HANA configuration, testing, troubleshooting, and continuousimprovement initiatives. Strong analytical and problem-solving capabilities, with a demonstrated ability to translate complex business requirements into efficient, integrated SAP solutions. Industry Insight: Experience working within More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Allica Bank Limited
teams to help shape features from design through to deployment. You'll have the chance to grow your technical skills, adopt best practices, and contribute to a culture of continuousimprovement and knowledge sharing. Key Responsibilities Cross-Functional Skills Architectural Decision: Support Lead and Senior engineers for the creation of RFCs (Request for Comments) and ADR (Architectural … across frontend technologies. Security & Risk Management: Support Lead and Senior engineers in maintaining Threat Models for any domain changes, ensuring security and risk are at the forefront of development. ContinuousImprovement: Engage in continuous learning and improvement within your Community of Practice . Adopt best practices and innovation. Team Collaboration: Engage in smooth collaboration More ❯
optimizing CI pipelines, and enhancing monitoring with Datadog, all while ensuring the seamless operation of thousands of parking lots. If you're a passionate engineer with a hunger for continuousimprovement and proficiency in a variety of programming languages, this is your chance to revolutionize the industry and make a direct impact on our dynamic, tech-driven … for backend security posture, ensuring systems meet best practices and compliance from the ground up. Be a Force for Innovation: Stay ahead of backend trends and emerging technologies; drive continuousimprovement in how we build, scale, and operate our systems. Requirements Real Seniority: Not defined by years of experience but by a drive for continuousimprovementMore ❯
for the data engineer team for a client in Brussels. Keys Responsibilities: Leadership and Team Enablement : provide leadership and guidance to the data engineering team, fostering a culture of continuousimprovement and collaboration. Data Infrastructure Management : oversee the management and optimization of the core data infrastructure, ensuring high performance and reliability. Project Implementation : support the implementation of … department in the creation and implementation of the target operating model of the digital, data, AI and automation department. Agile Methodology : work within an Agile framework, contributing to the continuous delivery of high-quality data solutions. skills: Experience with AWS Software development lifecycle. SQL and Python. Traditional ETL solutions. Data Vault modeling as well as other data modeling techniques. More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
ClearSky Logic
projects, fostering strong client satisfaction and long-term partnerships. Build and Nurture High-Performing Teams: Lead, mentor, and develop our Squad Managers and delivery teams, fostering a culture of continuousimprovement, collaboration, and excellence. Drive Strategic Alignment: Craft and communicate a clear vision for the Edinburgh delivery division, aligning its objectives with the broader company strategy and … with company goals. Proactively Manage Risks and Opportunities: Identify and mitigate potential risks whilst capitalising on opportunities to enhance the delivery division's performance and outcomes. Leverage Data for ContinuousImprovement: Utilise analytics and performance data to gain insights into project and team effectiveness, driving continuousimprovement initiatives. Lead Change Initiatives: Champion and manage More ❯
Apex, KMCR and CQRS, and supporting integrated neighbourhood teams and population health work. This is an exciting opportunity to lead meaningful change, working within a supportive team committed to continuousimprovement and innovation. If you are passionate about healthcare transformation, thrive on collaboration, and have experience in digital tools and system leadership, we would love to hear … support and performance oversight. In addition to service delivery, you will work in close partnership with your peer Digital and Transformation Lead to co-deliver wider strategic and improvement initiatives. This includes stakeholder engagement, representing the organisation and PCN at local forums, and contributing to service design, transformation projects, and digital innovation. Together, you will lead the optimisation … to patient feedback Performance & Quality Improvement Contribute to delivery of IIF, GPAD, and Access targets Use data tools to monitor service impact and inform decision-making Support continuousimprovement and innovation in care delivery Cross-Cover & Collaboration Provide occasional cover for the Internal Lead (e.g., HR, finance, shared platforms) Foster a collaborative, joined-up approach More ❯
with the consultation and design of infrastructure to support future and undefined workstream efforts to support resilient infrastructure as code. Your contributions will shape mission-critical solutions and drive continuousimprovement across diverse projects. Become a key contributor in our cutting-edge environment where continuous learning and knowledge sharing are integral to advancing and optimizing our … environment to ensure minimal downtime and quick issue resolution. Evaluate, recommend, and implement improvements to enhance customer environments and system performance. Assist with Git process flows, GitOps implementation, and continuousimprovement of version control practices. REQUIRED: Bachelor's degree with 12+ years of relevant experience, or a master's degree with 10+ years of experience. Equivalent work More ❯
role is responsible for optimising and managing relationships with Ricoh's key IT vendors. The IT Vendor Manager will ensure high-quality service delivery, support contract negotiations, and lead continuousimprovement within Ricoh's vendor ecosystem. If you are passionate about vendor management, contract negotiation, and driving vendor performance improvement in a technology-driven environment … for compliance and explore opportunities for renegotiation or amendments. Conduct regular vendor performance reviews, tracking key performance indicators (KPIs) and service level agreements (SLAs). Implement strategies to drive continuousimprovement and optimise vendor costs while maximising ROI. Identify opportunities for vendor consolidation and service rationalisation. Vendor Innovation and Evaluation: Research emerging technologies and vendors to identify More ❯
enterprise incident management. Responsibilities: Defining Services BCC & Orion strategy, supporting Citi and SMBF and Business goals. Delivering outcomes that support rapid recovery, reductions in client impact duration and continualimprovement in client feedback. Maintain strong relationship with senior business/ops and technology stakeholders to garner support for strategy, share performance insights for the services provided. Seek feedback … disruptive events and reporting requirements, stakeholder engagement and communication. Strengthen CBS/ITOL awareness, obligations, response and reporting requirements. Influence outcomes with own and partner teams to tackle improvement areas Active leadership and stakeholder management during significant disruptive event management. Drive constant improvement in Services command and control, escalation and communication of major events including cyber More ❯