Service Delivery Manager
- Location
- Greater London, England, United Kingdom
usual activity is delivered within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with … customer experience. Identify opportunities to strengthen customer relationships and improve service outcomes through effective account management, proactive service reviews, stakeholder engagement and continuous improvement Ensure contracts are delivering within the scope for the designated Customers(s) Monitor contracted and agreed Service Quality measures such as SLAs, KPIs ...