1 to 25 of 804 Customer Insight Jobs

want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work … the heart of our Data & Analytics team, collaborating cross-functionally and mentoring others while driving innovation through experimentation, modelling, and automated decisioning. If you thrive in a fast-paced, insight-led environment and want your work to drive real change, we'd love to hear from you. At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That More ❯

style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism. We are looking for a detail-oriented and analytical customer data professional to head up a newly formed Team. The ideal candidate will be responsible for analysing and interpreting customer data to provide actionable insights that drive business … decisions, enhance customer experiences, and improve overall marketing strategies. The role requires a strong understanding of data analysis, customer behaviour, and data visualization, along with the ability to work cross-functionally with marketing, sales, and product teams. The successful applicant will have previous experience with Customer Segmentation and Analysis, not necessarily from a fashion background. The role … Hard, Be Positive, Know What Good Looks Like, Own Your Own Future, Look For Solutions, Be a Part of a Team, Speak Up, Be Honest. Data Collection & Management: Utilise customer data from multiple sources (CRM systems, transactional databases, web analytics, etc.) through mParticle and Snowflake our core Customer Data Profile Warehouse. Ensure the accuracy, consistency, and integrity of More ❯

Customer Success Business Analyst (Junior) London Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than … company that takes pride in its diversity and thriving equal opportunity workplace. Role Purpose We are looking for a dynamic and detail-oriented Business Analyst to join our growing Customer Success team. Our Customer Success team is responsible for ensuring the best in-life experience for our merchants and issuers partners. In this role, you will identify and … improvements in our partners’ experience with Boku and our products and services, increasing partner satisfaction. The ideal candidate will have strong analytical skills, excellent communication abilities, and understanding of customer success strategies, with experience working in a cross-functional, fast-paced environment. Key Responsibilities : Data and Reporting: Analyze data on payment and user performance to uncover trends, pain points More ❯

company that takes pride in its diversity and thriving equal opportunity workplace. Role Purpose We are looking for a dynamic and detail-oriented Business Analyst to join our growing Customer Success team. Our Customer Success team is responsible for ensuring the best in-life experience for our merchants and issuers partners. In this role, you will be responsible … our partners’ experience with Boku and with our products and services, increasing our partners’ satisfaction. The ideal candidate will have strong analytical skills, excellent communication abilities, and understanding of customer success strategies, with experience working in a cross-functional, fast-paced environment. Key Responsibilities: Data and Reporting: Analyze data on payment and user performance to uncover trends, pain points … Business Intelligence team to develop dashboards and reports for both internal and external stakeholders. Monitor merchant/issuer connection performances, report discrepancies, and support model improvements and optimization opportunities. Customer Insights & Business Strategy: Assist Customer Success executives with success stories and insights to highlight the value of our products and services. Help shape product and service strategies by More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and provides the opportunity to deliver innovative customer analytics and actionable insights that inform commercial decisions, including acquisition, CRM, cross-sell strategies, churn, and customer behaviour. The … successful candidate will significantly impact our business strategy and customer experience. If you are passionate about data and customer insights and thrive in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights: Interpret and analyse dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis & modelling … Conduct deep dive analyses on customer behaviour, including geo-demographics, transactional data, and time of day. Investigate drivers of retention and develop predictive models to inform improvements. Segmentation analysis & reporting: Develop and maintain customer segmentations to tailor offers and experiences. Use insights to develop strategies such as cross-sell criteria and success frameworks. Venue & Channel Analytics: Provide insights More ❯

Job Title Senior Manager - Insight & Analytics Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category Agile Closing Date 5 June 2025 Asda is undergoing an exciting data transformation, placing insight and analytics at the heart of strategic decision-making. We are seeking a Senior Manager Insight and Analytics to lead high-impact, technically rich initiatives that deliver real business value across our commercial, customer, supply chain, and digital functions. In this role you will lead the analyst stream, ensuring the team has strong technical skills, consistent methodologies, and clear development pathways. Supports Chief Data Scientist (CDS) in resource allocation and capability building. Is likely … that influence decisions at every level of the organisation. You’ll be working in a hybrid cloud environment (Azure, Databricks), applying your skills to real challenges in areas like customer behaviour, operations, and digital journeys. You will also mentor and manage a team of talented data professionals, helping to grow our analytical capabilities and foster a high-performance culture. More ❯

and packages, transmitting vital news reports around the world. With Eutelsat Group You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for … third of our executive team and 60% of our board represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We … significant impact within an organization that values growth, teamwork, and professional development. Who You Are: Data analysts collect insights from data to help businesses make decisions with regards to Customer Knowledge and Operational Efficiency. The data analyst provides efficient data modeling tools and advanced statistical models. What You’ll Do: Data modeling: The data analyst supports the business analyst More ❯

City Centre. Overseeing website management, UI/UX design, analytics, front-end and back-end development, as well as SEO and engagement strategies, you will be responsible for optimising customer experience, driving operational efficiencies, reducing costs and enhancing conversion rates across our digital ecosystem. The ideal candidate will have a data-driven mindset, strong leadership abilities, and a strategic … schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Define and execute the product roadmap in alignment with business growth and customer needs. Identify opportunities to enhance user engagement, conversion, and operational efficiencies. Develop and implement SEO (Search Engine Optimisation), CRO (Conversion Rate Optimisation), and UX/UI strategies to improve … site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints to maximise retention and bookings. Identify and prioritise new product features based More ❯

Overview As a Data Architect, you will play a pivotal role in designing, implementing, and optimizing enterprise-grade data solutions using Microsoft Fabric technologies in support of Dynamics 365 Customer Engagement (CE) projects. You'll collaborate closely with business stakeholders, technical leads, and delivery teams to ensure scalable, secure, and insight-driven platforms. Key Responsibilities Architect and implement … data architecture (Dataverse, Common Data Model, API integration). Proficiency with Azure Data Factory, Synapse Pipelines, Lakehouse architecture, and Power BI. Solid understanding of CRM business processes: Sales, Marketing, Customer Service. Familiarity with CI/CD for data platforms, DevOps practices, and environment management. Strong communication skills for liaising with CRM, data engineering, and business teams. Desirable Experience with … Microsoft Purview for data governance in regulated industries. Knowledge of customer insights, personalization, and segmentation solutions powered by CE data. Certification in Microsoft Azure/Data engineering or Dynamics 365. More ❯

actionable Insights for a range of audiences, including non-technical stakeholders. Contribute Directly to Analytics and Solution Design Take a hands-on role in analysis and solution development—supporting insight generation, refining dashboards, and helping to design data models and workflows where needed. Drive Adoption of Data Across the Business Promote data-driven thinking across the company by embedding … ago London, England, United Kingdom 1 day ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 week ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 6 days ago Hammersmith, England, United Kingdom 1 week ago South Croydon, England, United Kingdom 1 month ago Junior Human Data Operations Strategist … London, England, United Kingdom 1 week ago Hertfordshire, England, United Kingdom 4 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Data Insight Analyst - Category Specialist London, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago City Of London, England, United Kingdom £500.00-£597.00 1 week ago London More ❯

on our eCommerce mobile apps and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will enhance and optimise the customer journey, address pain points in the customer experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing … and operations teams to deliver user-centric solutions in a dynamic, international environment. Key Responsibilities: Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to … product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets. Empower Business initiatives and facilitate decision making from both a user-centric perspective and More ❯

other stakeholders to gather requirements and provide technical expertise. Qualifications and Experience: Experience: Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum. Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows and modelling custom entities. Commercial More ❯

startup in Shoreditch, a fintech giant in Canary Wharf, or a retail behemoth on Oxford Street, companies across industries seek highly skilled Product Managers to drive innovation, growth, and customer satisfaction. But what exactly do London companies look for in their Product Manager hires? This blog explores the key skills, experiences, and attributes that make a great Product Manager … strategic and analytical thinking Companies in London want Product Managers who can think both strategically and analytically. Product Managers must be able to analyse market trends, competitor movements, and customer insights to develop data-driven roadmaps. Key expectations Ability to assess market opportunities and product fit. Data-driven decision-making skills, including experience with A/B testing. Understanding … of KPIs and how to measure product success. 2. Customer-centric mindset User experience is a top priority for London-based companies. Businesses want Product Managers who can put themselves in the customers’ shoes and design products that solve real problems. Deep understanding of customer needs through research, feedback, and testing. Experience with user research methodologies, including surveys More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Customer Experience Analyst to join our team in Glasgow! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life … Digital GP App via Aviva Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: As a Global Customer Experience & Data Analytics Leader, you will be a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross … analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and More ❯

Social network you want to login/join with: This is a great opportunity to join the Design Analytics & Measurement team. As a Senior Design Insight Analyst, you'll be responsible for embedding a data-driven approach to the design of change. Leveraging the Group's wealth of customer data to apply advanced behavioural analytics skills to identify … an experienced data analyst/data scientist who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer insights. You'll need to show a passion for the role data can play in driving evidence More ❯

Overall purpose of role The Customer Lifecycle and Engagement Lab Owner is responsible for designing, implementing, and optimizing customer lifecycle management strategies to enhance customer engagement and satisfaction. This role involves leading cross-functional teams to analyse customer data, identify key touchpoints, and develop innovative solutions to improve the overall customer experience, with a strong … emphasis on Data Platforms, Martech, Adtech, Tagging, Tracking, Media Buying Skills, Salesforce Marketing Cloud, Customer Personalization and Engagement platforms, and Tagging and Scripting skills associated with Media Management and Websites. Key Accountabilities Key Criteria Customer Lifecycle Management : Develop and execute strategies to manage the customer lifecycle from acquisition to retention and loyalty. Customer Engagement : Create and … implement engagement initiatives that foster strong relationships with customers and drive long-term loyalty. Data Analysis : Utilize customer data to identify trends, pain points, and opportunities for improvement in the customer journey. Cross-Functional Collaboration : Work closely with marketing, sales, product development, and customer service teams to ensure a cohesive approach to customer engagement. Innovation : Lead More ❯

Principal Dynamics Functional Consultant - D365 Customer Engagement Full-time Department: Business Applications Employment Hours: Full time At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology … the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions, which … system. Assist with configuration tasks, data migration and end-to-end testing. Provide end-user training courses and ad-hoc coaching. Design and test customisations to the Dynamics 365 Customer Engagement/Power Platform system. Participate in go-livestagesof projects. Pushprojects alongthrough daily communications with the customerand/or project manager. Carry out pre-salesengagements, building a comprehensive understanding More ❯

to join us at Love2shop. This role is the perfect fit for someone who likes managing/developing a team but likes to stay 'hands-on' by delivering actionable insight for multiple Love2shop B2C and B2B brands. This is a crucial role for the business; you will lead the build of a fully automated suite of reports to bring … to gather requirements for data improvements, and deliver self-service reporting to reduce manual inputs and errors, and drive greater visibility of the data and trends. Main Responsibilities Set customer segmentation, analyze and report on customer behaviors and provide an understanding of customer acquisition, retention, and lifetime value to help form strategic sales, marketing, channel, and product … plans. Build reporting and set relevant KPIs to the appropriate business areas for Commercial Finance. Work closely with Marketing and Digital Marketing to produce reporting to give visibility of customer trends across their lifecycle and across all customer touchpoints, to show positive and negative trends of acquisition and retention of customers, and to analyze marketing effectiveness. Own the More ❯

Amazon IES Shopping team owns the charter for defining the shopping experience across multiple category needs for Amazon's emerging markets. We are a large product organization solving key customer problems through Customer Insights, Tech development, and Machine Learning capabilities. We work backwards from emerging customer needs and build solutions to scale these globally. We build adaptive … experiences that adapt to the customer, category, and country whom we serve. Key job responsibilities Build scalable solutions and self-serve platforms that provide data/KPIs to inform business decision-making. Investigate data sources across Amazon and expand existing device data infrastructure. Identify, develop, manage, and execute analyses to uncover opportunities and present written business recommendations to grow … the business. Develop a thorough understanding of customer behavior and external business drivers to inform decision-making. Analyze key insight trends and build models to predict customer behavior, using statistical rigor to simplify and provide thought leadership to device product and marketing groups. Collaborate with finance, marketing, and product management as a leader of ongoing analytical support. More ❯

with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. Must have requirements: Strong proficiency in SQL Min. 4-5 years … experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical … Kingdom 4 weeks ago City Of London, England, United Kingdom £500.00-£597.00 1 week ago Ashford, England, United Kingdom 2 weeks ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago London, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly More ❯