201 to 225 of 257 Customer Insight Jobs

Join AWS as a Solutions Architect focused on public sector customers, where you'll drive cloud adoption and innovation that creates meaningful impact for communities. What You'll Do Customer Obsession in Action - Partner with public sector organizations to architect cloud solutions that modernize citizen services and government operations - Serve as a trusted technical advisor, understanding customer challenges … Leadership - Design and implement highly available, secure, and cost-effective cloud architectures across diverse government use cases - Collaborate with AWS sales, business development, support, and product teams to accelerate customer adoption - Provide technical guidance on performance optimization, security best practices, disaster recovery, and data architecture Stakeholder Engagement - Present to and influence senior government officials, IT leaders, and technical teams … Build long-term relationships that establish AWS as the preferred cloud partner - Share customer insights and requirements with AWS service teams to influence product roadmaps What We're Looking For Technical Expertise - Proven experience architecting solutions across multiple platforms and technology domains - Deep understanding of cloud architecture principles including security, networking, DevOps, and high availability - Hands-on experience with More ❯

and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes with a high degree of AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car loan market. This is a high-impact role for … owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Building scalable processes, policies, and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering in-market results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology … other partners critical to collections and recoveries. Recruiting, coaching, and leading a high-performing team while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. More ❯

A proactive Customer Success Expert role in SaaS, owning client portfolios to drive adoption, resolve issues, and maximise customer value without sales targets. Client Details We're working with a dynamic SaaS business looking for a Customer Success Expert to join their growing team. This is a technical, customer-facing role where you'll partner with … are timely and effective. Run monthly or quarterly account health reviews - depending on account size - presenting insights, identifying risks, and creating success plans. Proactively identify opportunities to improve the customer journey - suggesting new features, highlighting adoption gaps, and guiding customers to get the most from their investment. Support product rollouts and adoption - introducing new tools or features to customers … not in a sales capacity but by helping them see how new solutions can add value. Collaborate with internal teams - sharing customer insights and feedback with Product, Development, and Sales so the wider business can learn from real-world usage and continually improve. Spot trends across accounts - such as common technical challenges, usage patterns, or requests - and ensure these More ❯

in action? Follow us on We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together … opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you make money move like magic, split bills). Critical to this will be ensuring customers are excited by our product and want … This team must ensure our customers are excited by our product Collaborate closely with the Lead Product Designer and design team to create an optimised and differentiated Current Account customer experience Problem solve with the engineers in your team on how to build solutions, helping them make the right trade-offs to ensure a speedy delivery of value and More ❯

online store. Management of the day-to-day e-commerce operations Implement and analyse onsite performance using key analytics and performance tools and make recommendations to continuously improve the customer experience and online functionality. Providing regular reporting to the Senior Leadership team Lead trade meetings to review performance and forward planning for commercial opportunities to maximise growth. Leveraging data … and insights to help inform key trading performance improvements Responsible for online visual merchandising and product descriptions Working closely with the Merchandising and Marketing team Management of customer app Implement A/B testing for creative elements Utilise data and customer insights to drive personalisation strategies, delivering relevant, tailored content and product recommendations. About you: Minimum 5 years … experience in an ecommerce role. Extensive experience using e-commerce platforms such as Shopify and performance tracking analytics tools. Proven track record of improving front-end customer experiences and executing successful e-commerce campaigns to maximise revenue. Data driven with the ability to digest and identify key insights and turn them into actionable performance improvements. Strong understanding of UX More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,800 people across Europe and North … Integrations, you will drive the vision, strategy, and execution for a product that is fundamental to our global growth and our promise of radical efficiency. You will turn deep customer insights and complex technical challenges into an elegant, scalable integration platform that delights finance leaders and becomes a key driver of our competitive advantage. This is a mission-critical … You bring knowledge of SAP, Oracle NetSuite, Microsoft BC or F&O. A Sharp Eye for UX: You understand what makes a great user experience and have experience creating customer-facing products that are intuitive and impactful. SaaS-Savvy: Comfortable working on B2B platforms and collaborating with finance stakeholders, especially in areas like finance, tax, and compliance. A Drive More ❯

to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of … revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value … a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop More ❯

26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador. We're hiring Customer Support Executives (UK) , crypto native problem solvers who will help some of the world's largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio's … enterprise grade back office platform. What you'll do Deliver fast, empathetic, effective support via Plain Partner with Product, Engineering, and Sales to resolve issues and surface customer insights Report bugs, share feature requests, and champion the customer's voice in product discussions Develop deep product expertise and help teammates with best practices and workarounds Own projects that … improve our processes, documentation, and help center experience Drive measurable improvements to time to resolution and customer confidence We're looking for someone who Is crypto native and can walk through an on chain transaction (for example on Etherscan) Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed Communicates clearly and over More ❯

deliver high quality standard work audits and risk assessment activities within in the Global Last Mile Supply Chain. This is an exciting opportunity to join the Global Standards and Customer Excellence (GSCE) supporting standard work compliance across North America (NA), Europe (EU), Japan (JP) and Rest of World (ROW) as well as across other operational nodes. The Global Standards … and Customer Excellence Audit Team is a global, fast paced, dynamic team, partnering with the business teams delivering an effective audit platform. We look across end to end supply processes evaluating non-compliance standard work risks that impact Worldwide Scorecard (WWSC) results, which is our guidance to how stations are performing based on Safety, Productivity, Quality, Customer Experience … to). The candidate must synthesize difficult or medium-to-large data sets into actionable insights. The candidate will provide insights into market opportunities and work backward from the customer to understand audit platform features, detailed functional requirements, and end user needs. Will need to articulate customer pain points, make recommendations to resolve them, and champion customer More ❯

Narvar is growing! We are hiring an Mid-Market Customer Success Manager to help scale our customer base. You are a person who is self-motivated and willing to learn and take action. You get to work with our amazing Customer Success team. Day-to-day Own the health and success of your customers from go-live … through renewal and expansion Proactively engage clients at key moments to reinforce value, uncover growth opportunities, and build long-term advocacy Leverage data and customer insights to monitor account health, forecast outcomes, and proactively mitigate churn risk Collaborate closely with Product, Engineering, and carrier/logistics teams to relay customer feedback and influence solutions aligned with operational needs … Partner with Sales to plan, forecast, and execute on renewals and expansion opportunities Help scale the Customer Success function by contributing to documentation, process improvements, and best practice sharing What we're looking for 5+ years of experience in a Customer Success Manager role at a SaaS company Deep understanding of Shopify features and experience working with Shopify More ❯

DATA ANALYST – CUSTOMER LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation! THE ROLE As a … Customer Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within the customer base … Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer-facing businesses More ❯

DATA ANALYST – CUSTOMER LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation! THE ROLE As a … Customer Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within the customer base … Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer-facing businesses More ❯

Principal Business Development, Media & Entertainment, Games and Sports Job ID: Amazon Web Services EMEA Dubai FZ Branch Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Media & Entertainment, Games and Sport (MEGS) industry background, technical acumen and sales skills necessary to help position AWS as the … As a Principal Business Development (BD) Manager, MEGS based in KSA, you will own the adoption, utilization, and line of business revenue for AWS MEGS customers. You will gather customer and industry requirements and engage with AWS product teams to innovate, develop, and deliver AWS and AWS Partner offerings. AWS Principal BD Managers are technically savvy specialists responsible for … customers and partners. This also includes participating in AWS field enablement activities for AWS sales teams. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal service and solutions teams to win strategic customer workloads and drive business revenue. As the Principal BD Manager, you will have an exciting More ❯

prospects for the sales team. Represent Reachdesk at SaaS industry events, webinars, and partner gatherings to expand networks and generate new business opportunities. Collaborate closely with Sales, Marketing, and Customer Success teams to ensure smooth lead handoff, alignment on messaging, and customer insights. Continuously analyze outreach results and iterate tactics to improve prospect engagement and conversion rates in More ❯

require a Dynamics 365 CE Consultant for a 3 month contract to start asap. Outside IR35. Fully remote. We are looking for someone with deep knowledge of Dynamics 365 Customer Insights - Journeys to:- Support the set up and configuration of Dynamics 365 Customer Insights - Journeys (including deliverability tools) Test the email marketing platform Build emails in the new More ❯

with the team and wider business. The role... Strategic planning to increase sales performance within your assigned areas for year on year growth, create monthly promotional campaigns tailored to customer demands and market trends to maintain a strong market presence. Data analysis across online performance, customer insights and market research to identify and action improvements Ensure content is … availability to maximise sales and profit against objectives Contribute to continuous improvement measures to support business growth and success Carry out market research to keep on top of trends, customer demand and competitor activity Reporting to management on performance, development areas and competitor activity The desired candidate will have... Ideally existing experience within a similar role in Ecommerce or More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

impact across industries. In this role, you'll also act as a product evangelist, promoting the value of Voice AI both internally and externally, while prioritizing initiatives that balance customer outcomes, technical feasibility, and business goals. By collaborating with engineering and go-to-market teams, you'll shape features, guide development, launch new products, and iterate quickly to achieve … measurable success. This position is both strategic and collaborative, requiring vision as well as execution. You'll transform customer insights into product roadmaps, align cross-functional stakeholders, and help accelerate the global adoption of Speechmatics' Voice AI technology. Responsibilities Leading the strategy and execution of our world beating Voice AI products from development to GTM. Igniting enthusiasm internally and … doing and why. Helping us scale at pace by accelerating our Product Led Growth with developers, implementing GTM engineering approaches and building momentum in our ICPs. Effectively gathering market, customer and technical understanding and driving the product roadmap based on this. Who we are looking for Full spectrum product veteran with multiple examples of leading cross functional teams to More ❯

ll be doing? Craft and own a bold Beauty eCommerce strategy that smashes growth targets and sets new standards in the industry. Spot trends before they happen - use data, customer insights, and competitor analysis to unlock new opportunities and stay ahead of the curve. Partner with top beauty brands to elevate product listings, sharpen pricing, and deliver irresistible promotions. … app experience to keep customers inspired, engaged, and coming back for more. Collaborate cross-functionally with UX, tech, marketing, and supply chain teams to create seamless, end-to-end customer journeys. Lead innovation in personalisation and discovery, making the Beauty experience feel tailor-made for every shopper. Location: This is a hybrid role based in London or Nuneaton, with More ❯

you will lead the planning, execution, and optimisation of programmatic advertising campaigns across all digital channels. Your primary objective is to attract high-value players by leveraging data and customer insights, ensuring campaigns are highly targeted, cost-efficient, and measurably contribute to brand awareness, consideration, and new depositing customers. This role requires you to be the primary point of … passionate about the role and have relevant experience, we want to hear from you! Key Responsibilities Plan, execute, and optimise programmatic advertising campaigns across digital channels. Leverage data and customer insights to attract high-value players and support revenue goals. Manage relationships and optimise performance with programmatic suppliers (DSPs, SSPs, Direct Publishers, Tech Partners). Make decisions on sourcing More ❯

DIGITAL JOURNEY MANAGER (CX, Service Design, Product) £390.00 pd Inside IR35 12 months 3 days on-site London, Zone 1 Key Responsibilities Customer Journey Ownership Lead the design, delivery, and optimisation of the end-to-end customer journeys (e.g., on-boarding, purchase, adoption, support...). Define vision and KPIs for digital journeys, ensuring alignment business and customer. Act … as the voice of the customer - insights, data, and feedback to lead improvements across digital touch-points. Digital Strategy & Execution Translate strategy into actionable road-maps, collab with product, design, engineering, and marketing. Drive personalisation and segmentation strategies to create differentiated experiences for different customers. Ensure all digital journeys are compliant, accessible, and aligned with the brand promise. Performance … Optimisation Monitor journey performance using analytics and customer feedback, identifying friction points and opps. A/B, multivariate testing to optimise customer experiences. Report on performance metrics to leadership, highlighting successes and areas for improvement. And more... Get in touch to get the full description - - and apply. DIGITAL JOURNEY MANAGER (CX, Service Design, Product) £390.00 pd Inside IR35 More ❯

execution, with a particular focus on the Emerging Mid-Market segment . Key Role Responsibilities: Developing and executing go-to-market strategies for new product features and launches. Building customer profiles, targeting strategies, and messaging frameworks. Creating engaging marketing and sales enablement materials. Conducting customer research and insight gathering to inform product roadmap decisions. Partnering cross-functionally … B2B product marketing, ideally within the tech sector. EMEA experience would be highly valuable Strong background in end-to-end GTM planning and execution. Ability to leverage data and customer insights to shape strategy. A collaborative, self-motivated individual with excellent people skills and a "can-do" attitude. If you have the relevant background in B2B tech product marketing More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯