26 to 50 of 805 Customer Insight Jobs

always growing and looking for passionate people to join the family. The Job We’re looking for a commercially savvy, forward-thinking, Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands. In this role, you’ll work closely with stakeholders across Marketing, Product, Operations and Commercial to deliver data-driven … recommendations that shape strategic decisions with a knack for orchestrating compelling data stories. Using your deep understanding of hospitality, customer and loyalty behaviours, and business operations, you'll uncover opportunities for smarter engagement, operational efficiency, and performance optimisation. Whether you're exploring guest visit patterns, optimising our offering, or analysing performance towards our KPI’s, your work will directly … role for a sharp thinker who thrives in fast-paced, experience-led environments and understands that data isn't just numbers — it's our story. Key Responsibilities will include: Insight Generation & Strategy: Own and maintain the architecture and structure within our Power BI reporting suite. Own reporting outputs and elevate them through storytelling, clarity, and business relevance. Deliver actionable More ❯

with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. ✅ Must have requirements: Strong proficiency in SQL Min. 4-5 years … experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical More ❯

with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. ✅ Must have requirements: Strong proficiency in SQL Min. 4-5 years … experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical More ❯

Google Continue with Google Continue with Google Job details Job details Location: Birmingham, London, Manchester Capability: Advisory Experience Level: Senior Manager Type: Full Time or Part Time Service Line: Customer, Ops & Infr Contract type: Permanent Job Description Role Purpose Capital projects consistently underperform in terms of budget, schedule, and value. Stakeholders often lack confidence over the performance of their … projects and programmes, and the transition to business-as-usual operation often fails to take advantage of the data and insight generated during the project implementation phase. Data can enable and drive improvement as it has in many facets of our lives, with automation, digitalisation and AI now becoming the norm. It has quickly become a cheap commodity, easily … Associate” roles. Continue with Google Continue with Google Continue with Google Continue with Google London, England, United Kingdom 1 week ago Manchester Area, United Kingdom 1 week ago Associate Customer Support Engineer, EMEA Acquisition Marketing Associate, Paid Social London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Associate Media Strategist - Advertising London, England, United More ❯

of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence. We’re looking for an exceptional Lead Data Analyst to shape the future of quick commerce. This is not just a job—it’s a … for improvement. Build the necessary models and tools to inform our pricing strategies, helping Category Managers maintain a competitive position versus our competitors while maximising margin opportunity. Provide clear insight into the value and success of different buying policies we have built into our Stock Ordering Tool to ensure we are hitting the target levels of Waste and Availability. … Partner with our Customer Insights team, supporting them with their customer and competitor research projects and helping to embed learnings into the Category teams. Partner with our MFC Operations team to ensure that inventory compliance reporting & capacity tooling are providing In-Stock team with correct insights they can use to adjust their buying decisions. Proactively build and nurture More ❯

week ago London, England, United Kingdom 6 days ago Data Management Analyst - 12 month contract London, England, United Kingdom 1 week ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago London, England, United Kingdom 3 weeks ago Data Management Analyst, 12:00pm- 8:00pm BST Sandwich, England, United Kingdom More ❯

Uxbridge, England, United Kingdom 1 hour ago Data Analyst, Power BI | Investment Management - Clearing | London, Hybrid | up to £100k + Bonus, Benefits Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago London, England, United Kingdom 3 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future planning CRM – Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future planning CRM – Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

Job ID: Amazon Pay (India) Private Limited Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India . The payments data team provides data and insights to the partner verticals so as to enable them to take decisions. This a senior role. The … and building a business perspective. The individual will have to interact extensively with other members within the team, across business lines work in partnership with Machine Learning and Central Customer Analytic teams. There will be a steep learning curve, adding a fair amount of business skills to the individual. Key job responsibilities 1) Ability to do exploratory analysis: Fetch … data from systems and analyze trends 2) Identify consumer segments that need to be actioned to drive adoption of Amazon Pay 3) Developing India specific customer segmentation models to improve the efficiency of marketing and financing product roadmap inputs . 4) Establishing mechanisms for cross functional teams to consume customer insights to improve engagement along the customer More ❯

on our eCommerce mobile apps and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will enhance and optimise the customer journey, address pain points in the customer experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing … and operations teams to deliver user-centric solutions in a dynamic, international environment. Key Responsibilities: Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to … product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets. Empower business initiatives and facilitate decision making from both a user-centric perspective and More ❯

consumer facing mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the application’s development Identifying priority problems to solve and customer needs to meet, ensuring propositions are commercially viable, technically … feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing stakeholders with interactions at Board Level. Work cross More ❯

both in the UK and internationally and looking for a Head of Growth/Head of Paid Media to join the leadership team. About the role Reporting to the Customer Growth Director, you will be a pivotal member of the Leadership Team, responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic … but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer journey. You will be instrumental in driving customer acquisition, revenue growth, and brand awareness in a fast-paced D2C … performing internal team, championing a culture of continuous testing, learning, and knowledge sharing - and foster the same with relevant external teams/agencies. Data-Driven Decision Making: Leverage analytics, customer insights, and market research to inform strategic direction, identify growth opportunities, and drive iterative improvements. Cross-Functional Collaboration: Collaborate closely with CRM/retention, tech, finance, creative, and brand More ❯

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake … solution design/project plans, showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential Demonstrated project experience developing solutions using the Microsoft Dynamics platform and … .NET) Experience with Dynamics 365 workflows (internal and Power Automate) Strong understanding of Microsoft SQL Server and SSIS and/or KingswaySoft Experience developing solutions using Dynamics 365 applications (Customer Engagement, Sales, Customer Service) Excellent customer service and communication skills Experience with Agile methodologies and working in DevOps teams Eligibility for Security Clearance Desirable Experience with Power More ❯

for smart outdoor technology, data analysis, and hands-on product testing. Working closely with the Product Manager and across the business, you will assist in optimizing product performance, gathering customer insights, and ensuring our robot mowers deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key … interface usability. Testing & Troubleshooting: Conduct field tests, collate user feedback, analyze performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Data Analysis: Review usage statistics, failure reports, and customer feedback to identify improvement opportunities. Cross-functional Collaboration: Work … with engineering, marketing, and sales teams to support product initiatives. Dealer & Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical guides, product specifications, and training materials. Requirements Degree in Engineering (Mechanical, Electrical, Robotics, or related field). Strong interest in robotics, IoT, or outdoor power equipment. Analytical mindset – comfortable working with data More ❯

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake … quality solutions and services. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle … solution design/project plans, showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential Demonstrated project experience developing solutions using the Microsoft Dynamics platform and More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive’s business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience More ❯

planning and testing and incorporate any feedback. Support the D365 Lead with the development and implementation of changes to the Dynamics 365 modules utilised by our client, including Sales, Customer Service and Marketing. Keep system documentation and video guides up-to-date following changes and provide training to end-users within the business. Perform system maintenance tasks and identify … to shape our digital landscape and the use of fit-for-purpose applications to maximise the benefit to the organisation. Qualifications Desirable Microsoft Dynamics 365 certification (specifically in Sales, Customer Service or Marketing/Customer Insights at a minimum of Associate level) Microsoft Power Platform certification Degree in a relevant subject Skills, Knowledge & Attributes Essential Awareness of Dynamics … prioritise based on the business needs. Passion for both formal and self-guided learning and development Desirable Experience with customisation & configuration of Dynamics 365 Sales, Marketing and/or Customer Service. Experience with customisation & configuration of other Dynamics 365 apps, such as Omni-channel, Business Central and/or Finance and Operations. Please note as part of our client More ❯

Join to apply for the Senior Data Analyst role at BBC JOB DETAILS JOB BAND: D CONTRACT TYPE: 12 month Fixed-term Contract, Full-time/Attachment. DEPARTMENT: Chief Customer Officer Group LOCATION: London Broadcasting House, Hybrid PROPOSED SALARY RANGE: £45,000-£55,000 + London weighting; depending on relevant skills, knowledge and experience. The expected salary range for … Analyst to help us to maximise the value we deliver to the UK population through the BBC’s portfolio. You’ll join the Central Analytics team in the Chief Customer Officer Group which also includes Research, Marketing and the Licence Fee Unit. You will also closely collaborate with other divisions including Content, Strategy and Product. WHY JOIN THE TEAM … In this exciting and varied role, you will have the opportunity to work on projects across the whole BBC portfolio to uncover customer insights that empower data-driven decision-making and build new data solutions to support our self-serve capabilities. Your Key Responsibilities And Impact Lead on large-scale analytics projects and the delivery of data insights at More ❯

other stakeholders to gather requirements and provide technical expertise. Qualifications and Experience: Experience: Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum. Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows and modelling custom entities. Commercial More ❯

requirements, deliverables, and timelines. Ensure clear communication of the team's goals, requirements, and dependencies to drive successful product delivery. User-Centric Product Development: Actively gather user feedback, analyze customer insights, and identify opportunities to integrate improvements and new features into the user flow and product roadmap. Advocate for user needs while balancing business requirements and technical feasibility. Innovation … trade-offs where necessary. Agile Methodologies: In-depth experience working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯