26 to 50 of 136 Customer Insight Jobs

failures across refrigeration, energy management, and BMS environments. Key Responsibilities Own the product vision, roadmap, and backlog for the ActiveFM platform. Translate business goals, customer needs, and operational requirements into clear, prioritised user stories. Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments. … Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research. Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation. Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring. ...

failures across refrigeration, energy management, and BMS environments. Key Responsibilities Own the product vision, roadmap, and backlog for the ActiveFM platform. Translate business goals, customer needs, and operational requirements into clear, prioritised user stories. Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments. … Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research. Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation. Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring. ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Engagements play a key role in delivering consistent and premium customer experience across Aristocrat’s CXS portfolio. This role focuses on strengthening relationships with … venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication. Working closely with the Customer Engagement Manager, this position partners with internal teams across Sales, Operations, and Product to ensure our customers are supported, heard, and continually ...

platform. You'll own the product roadmap, working closely with a third-party development team to scope, build and deliver an exceptional customer experience across the product. You'll sit alongside a team of product owners responsible for different areas of the wider Global digital portfolio with opportunities … Global Player's competition platform, ensuring it aligns with user needs and business priorities. Prioritise features and manage the product backlog based on customer insights, data, commercial goals and technical feasibility. Define success metrics, track performance, and use data to measure impact and inform decisions. Communicate priorities and progress ...

performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team … enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial ...

shape decisions and improve campaign performance. The Role You will work as part of a multi-skilled analytics team to deliver actionable insights across customer, media, and campaign data. Your work will include: * Analysing digital campaigns to understand audience behaviour, performance drivers, and opportunities to optimise. * Manipulating large datasets … using SQL to uncover insights and support client decision making. * Identifying trends in customer and transactional data, including VIP or high value customer segments. * Supporting the development of data led strategies across multiple client accounts. * Contributing to presentations and discussions with clients as part of a wider team. ...

differentiation, including the creation of proprietary IP that strengthens market position and demand. Build a strong pipeline of new product ideas aligned to customer needs, market trends, and strategic vendor technologies. Secure and manage product budgets, funding models, and business cases with clear ROI. Influence senior stakeholders and align … clear product lifecycle management from discovery through to optimisation. Lead the delivery of digital products, service capabilities, and vendor‐integrated solutions with a strong customer focus. Champion agile delivery, including backlog management and sprint planning, to accelerate time to market while ensuring all products meet high standards for quality ...

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

maintaining the data infrastructure that underpins advanced analytics and operational insight. Working alongside experienced engineers, analysts, and delivery teams, you'll contribute to scalable, customer-focused data solutions in a highly collaborative environment. Key Responsibilities Develop and maintain robust data pipelines and ETL/ELT processes to support analytics … customers Support the development of data models, documentation, and data warehouse solutions Collaborate with engineering, analytics, and delivery teams to align data systems with customer requirements Contribute to data quality, monitoring, and automation, continuously improving platform performance Assist with data analysis, visualisation, and ad-hoc investigations to support customer ...

Business Development Manager - Social Housing to join our team and help grow our presence within the social housing sector by developing new customer relationships and creating demand for Saint-Gobain solutions. This is a brand-new role created as part of Saint-Gobain's Lead & Grow 2030 strategy, offering … development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs and connect them to value-led solutions Well organised and self-motivated, able to work independently while collaborating effectively within a team Commercial ...

central to commercial performance. You will have clear ownership, visible influence, and the opportunity to drive measurable gains across retention, repeat purchase, and customer lifetime value in a business scaling at pace. The Company They are a science led, direct to consumer health and wellness business with a strong … subscription and repeat purchase model. The company operates in a high growth category and has built a sizeable and loyal customer base. CRM plays a critical role in their growth strategy, with a strong focus on long term customer relationships, product engagement, and lifetime value. The business ...

user experiences across our products. You'll work as part of a collaborative product team, partnering with Product, Engineering, Research, and Design to turn customer needs and business goals into clear, usable digital experiences. This role is ideal for a designer who is growing in confidence, enjoys solving customer … from problem framing and concept development through to wireframes, prototyping, iteration, and delivery, while working within established design systems and UX standards. Responsibilities: Translate customer needs, product requirements, and research inputs into clear UX concepts, user flows, wireframes, and prototypes. Apply customer-centred frameworks such as personas, journey ...

responsible for developing and directing marketing programs for a significant product or product category across its full lifecycle. It combines market research and customer insight with strategic ownership of product direction, pricing, positioning, budgets and profitability. The role works closely with cross‐functional partners including engineering, design, suppliers ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they can act independently. ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they can act independently. ...

environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks … Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition … Flow's features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements ...

have worked in SaaS and B2B Technology industries! This is a high-impact role where you'll combine data-driven marketing, experimentation, and deep customer insight to drive demand and expand into new markets. What You'll Be Doing Build on strong product-market fit and existing demand … foundations Partner closely with Sales and Customer Success to align marketing with real customer needs Run hypothesis-led growth experiments (test learn iterate) Lead digital campaigns (especially LinkedIn) from idea to optimisation Drive brand awareness and high-quality lead generation Use modern tools (including AI workflows) to scale ...

through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback across the business, ensuring client needs are reflected in service development. Build and maintain strong commercial relationships with OEMs, Tier … makers within the automotive and manufacturing sectors. Ideally degree qualified with experience in B2B sales with the ability to build and maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred ...

exceeding monthly targets as defined by the Head of Business Development. • Developing new contacts, either as decision-makers or influencers. • Prioritising opportunities, ensuring maximum customer-facing time is achieved, with a minimum 6 client meetings per week • Effectively working alongside other stakeholder departments to ensure an integrated approach … customer care and that market needs are being met. • Demonstrate complete knowledge of the features, advantages and benefits of all LN products, and be able to demonstrate them fully. • Keeping up to date with market changes and developments, as well as new products. • Strong working knowledge of tools, principles ...

governance. Introduce consistent frameworks and templates that improve how product work is defined, communicated, and understood across the organisation. Lead product discovery through deep customer insight, market analysis, and evidence-driven validation of new opportunities. Shape solutions collaboratively with engineering and leadership to ensure they are valuable … effective delivery by defining problems clearly, maintaining a healthy backlog, supporting engineering throughout development, and measuring real-world outcomes. Engage stakeholders and champion the customer by communicating plans clearly, synthesising input across teams, and using data and KPIs to guide continuous improvement. Skills and Experience 3+ years of product ...

businesses create, edit, sign, and streamline document workflows at scale. This role owns end‐to‐end product leadership, with a strong focus on customer retention and long‐term value creation. You will drive product‐led growth through experimentation, lifecycle engagement, and funnel optimization across activation, retention, expansion, and monetization. … Drive pdfFiller’s AI and innovation roadmap – ensuring we delight customers both today and in the future Own portfolio‐level roadmap prioritization informed by customer insight, market research, and competitive intelligence Drive product‐led growth by optimizing the full user journey, conversion funnels, retention loops, and unit economics ...

lifecycle of one or more hardware product lines, including strategy, roadmap, delivery, optimisation, and obsolescence planning. Define clear product vision and requirements, translating customer needs and business goals into hardware, firmware, and software outcomes. Take accountability for commercial performance, including pricing, margins, cost control, and overall lifecycle profitability. Lead … Ensure products meet quality, safety, security, and regulatory standards, managing risk and change in a controlled way. Work closely with engineering teams to balance customer needs, technical constraints, scalability, and time-to-market. Use customer insight, market analysis, and competitor intelligence to shape product positioning and future ...

ecommerce brand into the ultimate personal gifting companion, we’re looking for a Director of Product (Ecommerce) to lead some of our most critical customer and platform experiences. This is a 12-month Fixed Term Contract, starting in early July 2026 , with clear accountability for growth, customer outcomes … results. This role requires someone who can confidently engage with and influence senior leadership and C-suite level stakeholders - bringing strong product thinking, customer insight, and evidence-based recommendations to shape strategic decisions; whilst staying close enough to the detail to ensure teams are solving real customer ...

role focused on new digital business and service development. The position is responsible for exploring and shaping new opportunities by combining technical feasibility, customer insight, and market potential. It offers a broad scope across early-stage concept development, validation, business case creation, and cross-functional project coordination. TYPE … development of new digital business opportunities, from exploration and validation through to internal recommendation and handover. Lead and support new business exploration projects Research customer needs, market trends, and business opportunities Develop early-stage concepts and test key assumptions Plan and drive PoC, MVP, pilot, or prototype activities Gather ...