76 to 100 of 100 Customer Insight Jobs

vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product … solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at all levelswhether its the Board, managers, or end-users. Your well-compiled customer documentation will be the … Collateral: Collaborate with Marketing to create product collateral that stands out in a competitive market. What we're looking for: Essential: 4 Years of Customer-Facing Experience: Youve honed your skills in product management within the Managed IT/Managed Services domain. Your ability to understand customer needs more »

changes within processes Support on the integration and maintenance of new systems and applications with other existing systems Using a variety of methods discover customer insights about their experiences to improve services including managing the customer satisfaction survey. Work closely with our Global Operations team to troubleshoot and more »

opportunities. Establish and maintain relationships with key clients, partners, and stakeholders. Marketing Leadership: Oversee the development and execution of marketing campaigns. Analyse market trends, customer insights, and competitive landscape to inform marketing strategies. Collaboration and Innovation: Work closely with the product and service teams to align sales and marketing … efforts with product offerings and customer needs. Foster a culture of innovation, encouraging new ideas and approaches to achieve business objectives. Performance Measurement: Monitor and analyse sales and marketing metrics to evaluate effectiveness and identify areas for improvement. Prepare and present regular reports to the executive team on sales more »

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this position requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NOT a typical Customer Service Advisor role per say. . Our client is an established Global start-up … solution experti se.Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminen ce.This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with … in a prac ticeExtensive knowledge and experience in the design of solutions for Disaster Recovery & Ba ckupDemonstrated experience translating distinctive technical knowledge into actionable customer insights and solut ionsPrior consultative selling (or pre-sales) experi enceExternally recognized as an expert in the technology and/or solutioning Security and more »

Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially Max. Budget: £40k - £56k per annum + paid holidays + pension or £290 per day Inside IR35 What you’ll do: As the Channel Marketing CLM, you will play a crucial role in … driving the success of our channel marketing efforts with client’s resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey development, data analysis … the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital more »

This is a fantastic opportunity for a CRM Manager to move tech-side, build relationships with global enterprise businesses and deliver actionable customer insights while working for a hugely successful CDP in rapid scale mode globally. The Company This AI SaaS platform enables brands to manage and automate customer marketing plans with highly effective personalised communications based on real-time customer behaviours across single or multiple channels (email, SMS, push, in-app etc). AI Customer Orchestration SaaS Gaming and eCommerce specialists $100m in funding by top investors Circa 400 employees based in New York, London … and other global offices The Role Working closely with the strategic services team you will consult and investigate your client's customer data and help them understand and translate it into actionable insights – adding value to critical marketing processes! Consult with enterprise clients about complex CRM problems Deliver data more »

for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in wearables market more »

markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each sector and using the engineering and innovation team to provide the necessary technical design input Be responsible for delivering on our … other sectors Present clear and precise details of tenders to Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or … growth customers, ensure that the relationships are appropriately transferred into the right place in day-to-day Operations (e.g. Customer Engagement Manager/Director, GM, BU Director) About You Wed love you to have the following skills and experience, but please apply if you think youd be able to more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in your success … facilities and 99% of Class A tertiary hospitals. Our goal is to continuously improve and stand up an inclusive culture where diversity provides deeper customer insights and creates a competitive advantage in the markets we are. By attracting, developing and engaging the best team of diverse, empowered employees, we more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

week. Role: Research Analyst Location: Exeter - Hybrid - 1 Day a Week onsite Salary: £32k to £37k Key Deliverables: Drive commercial impact: Combine data analysis, customer insights, and testing to deliver ROI (at least £10 per £1 spent) for clients. Master data: Ensure data quality across platforms, extract insights, and … create clear visualisations for clients. Uncover customer behavior: Analyse quantitative & qualitative data to identify customer pain points and opportunities. Experimentation pro: Apply AB testing and conversion rate optimisation to optimise client experiences. Team player: Collaborate with Accounts & Technology teams, mentor junior analysts, and support new business development. Skills more »

align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities We are looking for someone with: Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer … and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape – ideally, you’ll have experience in financial services A collaborative mindset to work closely and quickly with more »

opportunities from the merely good and to strategically position, promote, and drive the adoption of our financial technology products. You’ll ensure they deliver customer value, stand out in the market and contribute to Dext’s ambitious program of growth. In this key role, you will: Conduct in-depth … market analysis to identify industry trends and competitor strategies; Develop a clear understanding of our target audience through customer insights and segmentation; Lead strategic planning and execution for product launches and go-to-market initiatives; Craft compelling product positioning and messaging to differentiate Dext and our products from competitors … Create engaging content to communicate our product's value; Analyse and optimise the entire buyer and customer journey to enhance user experience and drive conversions. About you - what we are looking for: Below are our ideal requirements, but we hire on potential, not just on experience, and we know more »

help to develop and market new (Maths) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for Maths this will be a key role in delivering our strategy for more »

help to develop and market new (English) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for English this will be a key role in delivering our strategy for more »

help to develop and market new (English) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for English this will be a key role in delivering our strategy for more »

help to develop and market new (Maths) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for Maths this will be a key role in delivering our strategy for more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »

the relentless commitment to quality, ensuring each product surpasses high standards. Resolve and Improve: Lead the charge in addressing quality concerns ensuring effective resolution. Customer-Centric Innovation: Translate customer insights into actionable quality enhancements, embodying a culture of continuous improvement and lean manufacturing. KPIs: Monitor progress with insightful more »

Are you tech savvy with a passion for delivering excellent customer service? Do you thrive in a fast-pace environment where every call is a new opportunity? Then we would love to hear from you! Join us and be part of the team dedicated to supporting our clients at … basis via live phone calls and email where they ensure that our clients get the most out of Smokeball. They provide technical support and customer service to all our clients who need our help, partnering with other team members to ensure we provide the “Legendary Service” that we are … as required with sufficient information 📑 Owning internal and external communication relating to open tickets 🤝Confidently engaging, collaborating and communicating with other business stakeholders 🔊 Capturing customer pain points and advocating for clients by surfacing customer insights, product issues and enhancements to improve the Client Experience Key Strengths 💻 Technically Savvy more »

implementing commercially, viable partnerships with customers in this space. You will not only be finding and developing your customers but will also use your customer insights to help drive the development of our new digital business lines and mobile intelligence specifically. Key Responsibilities: Identify and land new wholesale opportunities … for Mobile Intelligence services including number verify, subscriber match, MNP (routing) services globally as part of our team. Expand customer volumes, sales, and profitability through proactive account management. Drive commercial negotiations for Mobile Intelligence services. Cross – sell international A2P SMS, voice and digital services to Mobile Intelligence customers and … generate incremental revenue. Work closely with the product team to drive the product development to better meet customer requirements. Role Requirements: Be a self-starter, highly motivated and able to work in a fast-paced environment that is continually changing. Strong desire to succeed and achieve results. Excellent team more »

high-performing internal regulatory functions, along with services such as regulatory strategies, UAS and USSP certification, design verification, SORA approvals, and CE marking. Our customer base includes leading drone organizations who trust in our expertise. Responsibilities: Define and develop solution level architecture, technical scope, and key interfaces for advanced … drone and UTM systems, ensuring integration with ATM and connectivity systems. Craft detailed technical system requirements derived from market and customer insights, focusing on drone operations and civil aviation authority needs. Author key technical documents such as interface control documents, system descriptions, and whitepapers, catering to both internal and … and level of effort required for each discipline involved in drone and UTM solutions. This role includes occasional travel (up to 20%), primarily to customer sites and partner facilities. Basic Requirements: Bachelor’s degree in engineering, aviation, or a related technical field. At least 3+ years of relevant experience more »

high-performing internal regulatory functions, along with services such as regulatory strategies, UAS and USSP certification, design verification, SORA approvals, and CE marking. Our customer base includes leading drone organizations who trust in our expertise. Responsibilities: Define and develop solution level architecture, technical scope, and key interfaces for advanced … drone and UTM systems, ensuring integration with ATM and connectivity systems. Craft detailed technical system requirements derived from market and customer insights, focusing on drone operations and civil aviation authority needs. Author key technical documents such as interface control documents, system descriptions, and whitepapers, catering to both internal and … and level of effort required for each discipline involved in drone and UTM solutions. This role includes occasional travel (up to 20%), primarily to customer sites and partner facilities. Basic Requirements: Bachelor’s degree in engineering, aviation, or a related technical field. At least 3+ years of relevant experience more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »