76 to 100 of 805 Customer Insight Jobs

and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding … driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in … partnership with the Implementation team to ensure that new customers adopt Powerfleet's solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet's capabilities with the customer's More ❯

same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. The Role: The Customer Insights Analyst will be responsible for reporting customer insights and monitoring purchase behaviour across both online and retail environments. We're looking for an Insights Analyst with a … solid background pivoting datasets and interpreting customer trends across the purchase funnel - experience in GCP, Salesforce, Adobe or Tableau would be a bonus. This position reports directly into our Marketing Division but works alongside Commercial, Finance and Retail Teams on a weekly basis to support with weekly trade and quarterly business reports. The primary purpose of this role is … function, you will be instrumental in driving a step change in the way we view our customers and brand for the future. Duties and Responsibilities: Present online and retail customer insights by region for weekly global trade reports Work closely with marketing function (e.g. paid and organic divisions), to promote a data driven approach to campaign optimisation through bespoke More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid£75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid £75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

Graduate Data & Insights Analyst - London (Hybrid) Are you excited by the power of data to influence creative decisions, shape strategy, and build better customer experiences? Join a fast-moving agency environment where data meets storytelling, and insight drives innovation. We're looking for a curious, ambitious graduate to join our growing data team. Whether your interest lies in … of testing frameworks, audience segmentation, or predictive models. Translate complex data into clear visualisations and narratives for non-technical stakeholders. Collaborate with strategists, media planners, and creatives to embed insight into campaign development and delivery. What We're Looking For: A recent graduate (or early-career applicant) with a degree in a numerate, technical, or analytical subject (e.g. Computer … Science, Economics, Psychology, Maths, Data Science, etc.). Interest in one or more areas: marketing analytics, data engineering, customer insights, or data science. Comfortable working with numbers and exploring datasets; familiarity with tools like Excel, Python, SQL, R, or GA4 is a bonus (but not required). An analytical mindset, attention to detail, and a desire to learn how More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

relationships with key decision-makers, executives, and strategic partners to accelerate growth, ensuring a partner-first mindset and enabling digital transformation for customers. Stay ahead of market trends, monitor customer needs, and evaluate competitive activities, adjusting strategies to ensure the company’s market leadership in GROW & AI and public cloud services. Operational Excellence and Performance Monitoring: Define key performance … evolving to meet emerging market needs and technological trends. Lead the company’s transformation initiatives, emphasizing non-linear growth strategies that leverage digital sales, automation, and GROW & AI-driven customer engagement. Champion a culture of continuous improvement, experimenting with new approaches to unlock business potential and create competitive differentiation. What you bring 15+ years of experience in sales and … are aligned to drive growth and innovation. Sales Leadership: Expertise in complex solution sales, particularly in GROW & AI, cloud, and SaaS, with a focus on long-cycle, high-value customer relationships. Cross-Functional Collaboration: Proficiency in working across sales, marketing, finance, product development, and partner teams to drive alignment and achieve objectives. Market and Customer Insight: Deep More ❯

digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within … business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ More ❯

days ago London, England, United Kingdom 6 days ago Data Management Analyst - 12 month contract London, England, United Kingdom 5 days ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago Data Management Analyst, 12:00pm- 8:00pm BST Sandwich, England, United Kingdom 3 days ago London, England, United Kingdom More ❯

Social network you want to login/join with: We are seeking a data-driven CRM and Martech expert to take ownership of our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM … Data and Martech Manager, you will leverage customer data to deliver impactful marketing campaigns and automation programs. You will be the go-to expert for our customer data platform (Bloomreach), responsible for platform optimization, data integration, and campaign effectiveness. You will collaborate closely with marketing and business stakeholders, combining technical expertise with strategic thinking to build smart workflows … we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe). Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, maintaining strong relationships with the vendor and internal teams. Develop, execute, and monitor multi-channel CRM campaigns More ❯

across key markets and analysing performance metrics. This role involves close collaboration with cross-functional teams - such as marketing, merchandising, design and DevOps - to optimise website functionality, elevate the customer experience and drive online sales performance. We’re looking for a data-driven professional with exceptional organisational skills to help drive our continued growth. Key Responsibilities Website Performance & Trading … and campaigns, ensuring seamless execution across all channels and markets. Complete all general administration tasks and ad hoc business projects as directed. Data Analysis & Reporting Analyse website data and customer journey insights to optimise online performance to support business decision-making. Utilise tools like Google Analytics to produce insights on user behaviour and customer journey trends. Contribute to … etc.) for new season and new product launches as well as launching new marketing campaigns. Manage the execution and maintenance of blog content across all regions. Collaborate with the Customer Service team to improve user satisfaction and engagement. Requirements Proven e-commerce experience, preferably in fashion or jewellery. Strong analytical skills to interpret sales data and customer insights. More ❯

technologies. We are seeking an accomplished leader with a proven track record in retention and loyalty marketing, ideally with relevant industry experience, who can bring innovative strategies to foster customer loyalty, maximize retention, and enhance lifetime value. The Director of CRM will report directly to the VP of Marketing , manage a growing team, and collaborate closely with the broader … leadership team to manage and elevate the customer experience. This role will focus on crafting a comprehensive retention strategy that seamlessly integrates customer insights, data-driven decision-making, and personalized engagement. By creating and owning a detailed retention marketing roadmap, the Director will set a clear vision for driving loyalty and optimizing the long-term relationship between High … a clear, data-driven retention philosophy that sets High 5 Games apart, emphasizing loyalty-building initiatives supported by well-defined metrics to track and achieve retention success and CLV. Customer insights and analysis: Implement rigorous segmentation strategies to deliver personalized experiences and increase the frequency of engagement among key customer groups. Understand competitive products and minimize customer More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

you will contribute to meaningful client engagements and play a key role in delivering innovative, technology-driven solutions. Essential Experience: Functional Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Hands-on experience with Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Dataverse, Power Pages, AI Builder, or Copilot Studio Configuration/Customisation of More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Plan, execute, and optimise multi-channel digital marketing campaigns - including paid media, SEO, email, and social media - to drive lead generation and customer engagement Use … channels including SEO, PPC, email marketing, social media advertising, and multi-channel content strategy AI-Enhanced Marketing Proficiency: Knowledge of LLMs and their application in digital content creation and customer engagement strategies. Industry Knowledge: Solid understanding of the Financial Services sector (desired), including financial products, regulatory frameworks, and market trends to ensure marketing strategies are targeted, compliant, and effective … Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager, and social media scheduling and reporting tools Content Development: Skilled in writing engaging, accurate, and SEO-optimised More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Plan, execute, and optimise multi-channel digital marketing campaigns - including paid media, SEO, email, and social media - to drive lead generation and customer engagement Use … channels including SEO, PPC, email marketing, social media advertising, and multi-channel content strategy AI-Enhanced Marketing Proficiency: Knowledge of LLMs and their application in digital content creation and customer engagement strategies. Industry Knowledge: Solid understanding of the Financial Services sector (desired), including financial products, regulatory frameworks, and market trends to ensure marketing strategies are targeted, compliant, and effective … Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager, and social media scheduling and reporting tools Content Development: Skilled in writing engaging, accurate, and SEO-optimised More ❯

functional teams, including engineering, design, marketing, and sales, you'll define product vision, strategy, and roadmap aligned with business objectives and market needs. Leveraging your strong analytical skills and customer insights, you'll prioritize features, enhancements, and improvements that deliver maximum value to our users and drive business outcomes. You'll serve as stakeholders' primary point of contact, ensuring … prioritize features, enhancements, and improvements based on market research, user feedback, and competitive analysis. • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and delivery. • Stakeholder Communication: Serve as stakeholders' primary point of contact, ensuring clear communication and alignment throughout the product lifecycle. • Requirements Gathering: Work closely … market dynamics. • Team Collaboration: Collaborate with product management peers and other stakeholders to share knowledge, best practices, and lessons learned, contributing to a culture of continuous learning and improvement. • Customer Advocacy: Act as a passionate customer advocate, representing their needs and interests in product decisions and initiatives. • Risk Management: Proactively identify and mitigate risks and dependencies impacting product More ❯

play a crucial part in helping brands enroll and optimize their product support offerings-spanning setup, troubleshooting, warranty services, replacement parts, trade-ins, and recycling solutions-to improve the customer experience, reduce returns, and enhance product sustainability. The Account Manager will work closely with the Customer Insights Program (CIP) lead to prioritize target brands and products. With guidance … PLS. Key job responsibilities Brand Prioritization & Targeting - Leverage insights from the CIP program to identify high-priority brands and products for PLS expansion. - Analyze return trends, defect drivers, and customer engagement metrics to develop targeted outreach plans. Brand Engagement & Awareness - Partner with the SIP program lead to execute multi-channel brand engagement strategies, including email campaigns, webinars, training sessions More ❯

related improvements Cross-Functional Collaboration and Innovation Work closely with the internal teams to develop customized solutions that deliver measurable value to clients Partner with marketing, product development, and customer success teams to align sales strategies with product offerings and customer experiences Provide feedback to product teams based on customer insights and market trends to inform future More ❯

as the UK, France, Germany, and the Netherlands. Advise business leaders on the financial and technical viability of the new business strategy. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans … Kingdom 5 days ago Greater London, England, United Kingdom 4 months ago London, England, United Kingdom 4 weeks ago London, England, United Kingdom 3 weeks ago Senior Product Manager - Customer Engagement and Retention London, England, United Kingdom 4 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago (Senior)Product Manager, Trading [Relocation More ❯

Data Analyst to work in the Data Platforms team to support data-driven decision-making across the bank’s operations, with a focus on regulatory management, financial reporting, and customer insights. The right candidate will demonstrate curiosity, critical thinking, and a strong drive to improve processes through data. You will be proactive, collaborative, with the ability to prioritize tasks More ❯