101 to 125 of 339 Customer Service Jobs in the North West

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

We are looking for a Customer Support Team Leader to work within our customer support team in Warrington to provide high quality administration support to customers. About the role The role will have a primary focus on one of our two key areas, Sales and After Sales. Key … responsibilities are to work with the team to meet customer expectations, maintaining high quality standards. On a day-to-day basis this is what you would be doing; Provide excellent customer service to internal and external stakeholders Manage communication in and out of the department responding to … customer and business expectations Meet the goals and objectives of the business by leading and developing the team Work with other team leaders to share workload where needed Provide monthly performance data from company systems as requested. What we are looking for? Excellent written and verbal communication skills Excellent more »

Cockermouth ICC is looking for an experienced administrator with can confidently managing staff and navigate health care systems. You will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. You will also be responsible … for staff rostering in order to ensure adequate service coverage during agreed opening hours as well as identifying training needs and ensuring that training and staff development is carried out. You will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard … line manager and seek their approval before pursuing the opportunity. Main duties of the job The ICC Senior Coordinator will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. The ICC Senior Coordinator will more »

including pharmacy procurement, digital, clinical and quality teams. To deal with professional queries within the dispensary and provide advice to healthcare professionals, carers and service users. Our dispensary-focussed clinical pharmacist roles provide a great stepping stone for experienced community pharmacy dispensary-based Pharmacists considering transitioning into a hospital … that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation … include Medicines Information and providing professional and legal supervision to the dispensary services.4. To participate in the Trust-wide Out of Hours Medicines Advice Service and 7 day supply service.5. Completing with the support of technicians the process of medicines reconciliation following admission or transfer of service users more »

Trainee Service Technician - no experience required Preston, Lancashire About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician to join us at our Preston service centre and help provide high-quality products to customers across Lancashire. Through this role, you … Be a part of an employee-owned business, with the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and more »

enhance personal development. Person Specification A successful candidate will ideally have the following skills: Excellent communications (strong written and verbal communication skills). Excellent customer service (willing to go the extra mile). Have interest in learning about current/new/future technologies to help the Company … flair for problem solving. Be able to manage/prioritise their own workload so tasks can be completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are … experienced IT engineers to join their Support Team, providing support both remotely and at customers premises. Main duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure more »

We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible working … candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including … be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »

for a Recruitment Coordinator. To carry out effective recruitment activities for early talent opportunities within the science and technology sector, while delivering an exceptional customer service experience to all our stakeholders. This role is based in Warrington. Remuneration Package • Salary approx. £26,000 per annum dependent on experience … days annual leave (FTE) • Optional Private Health Care package • Hybrid working • Employee Assistance Programme • Bonus Scheme • Aspire Values Award Scheme • Annual Values Awards • Long Service Awards • Annual Company Events • Gym Discount • Access to Training & Development Opportunities Key Accountabilities · Engage with and manage new talent relationships to ensure a ready … activities. · To meet the timelines as per the deliverables agreed. · Recruitment platforms and website channels to be regularly updated to meet the demand of customer requirements. · Candidate & customer satisfaction ratings to be achieved at 90% or above. · Timely completion of candidate records compliance in line with GDPR. Essential more »

as you complete an IT systems and networking Azure Cloud Support Specialist - Level 3 Information Communications Technician Apprenticeship. Key responsibility: Providing outstanding support and customer service to all B&FC stakeholders. Role Principal Duties: Triaging incoming incidents, requests, changes and problems in the IT service management system … changes Conducting proactive and reactive maintenance, including asset management audits To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests, or planned changes Assisting with IT procurement sourcing activities where required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft more »

in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and … networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills more »

Field Service Engineer (EPOS Systems/Electrical Point Of Sale) Location: Manchester area Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

Trainee Service Technician (no experience required) Warrington area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for an enthusiastic Trainee Service Technician to join us to help provide high-quality products to customers, feeding from our central North-West service centre location. Through this … a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role As a Trainee Service Technician, you will ensure an effective and timely product delivery and maintenance service to our customers. After training, this will include the delivery more »

of skills (including certification) and progression to employment, training and education Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers Deliver one to one interventions at induction and assessment and … by one to one or group sessions ensuring at all times identify individual learning needs Refer to internal and external agencies to progress the customer Plan training and other interventions for each customer Deliver further interventions with customer as required, assisting customers to decide on options for … advisers and managers Local Authorities particularly SRB Partnerships, Employers About You Ideally working in training, guidance, advice & counselling environments Previous experience working with vulnerable customer groups Working to targets with excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries Good knowledge of welfare more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager Effective … communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation in more »

Field Service Engineer Merseyside £40,000 - £50,000 + Training + Van + Overtime + Bonus + Progression Are you looking for an electrical engineering field-based role covering the UK and Internationally for a switchgear specialist? This a great opportunity for an electrical engineer seeking day to day … service. The role involves supporting clients with technical support, project-related risk assessments, method statements and commissioning of switchgear. You will be involved with service, maintenance, protection testing, upgrades and breakdown investigations. The role requires visits across UK sites as well as international travel overseas, offshore and marine based. … The candidate will have the following attributes- Strong initiative and competence Excellent customer service Effective Communication Skills Ability to work under pressure Written Communication Problem Solving Skills Knowledge of Switchgear Education- Time Served Electrical engineering apprenticeship. Minimum ONC level in electrical engineering Familiarity producing technical reports Experience working more »

bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and communicate digitally and the Network Engineer, will play a pivotal role in the process. About you? As … and installation/configuration. From deploying technologies to ensuring seamless connectivity, you'll be instrumental in maintaining the systems and hardware for their substantial customer base. You should be a team player, willing to bring new and fresh ideas to the department, able to work well with in a … whilst our client is happy for you to pick your working hours between Monday Friday, we also ask for you to remain flexible around customer needs when on site too. Key Responsibilities: Design, configure, and maintain network infrastructure components: Providing 1st 2nd and 3rd line support. Install and configure more »

Business Development Manager Mersey side/Runcorn £30,000 Plus OTE uncapped commission based on sales made. Office and Customer based role. Everpool Recruitment are pleased to be supporting an established client, who are specialist in providing Telecoms and connectivity services, across the UK and Europe. Looking for an … expanding team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

Manager Mersey side/Runcorn £30,000 Plus OTE uncapped commission based on sales made. Plus company car allowance £500 per month. Office and Customer/field based role. Everpool Recruitment are pleased to be supporting an established client, who are specialist in providing Telecoms and connectivity services, across … expanding team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

First Central employees are operating at the required competency and meeting regulatory requirements. Were all about people, so youll contribute to positive improvements to customer experience and outcomes, through continuous improvement, reporting and analysis of trends. Do you thrive to ensure the best customer service and outcome … appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in … adopt a logical approach to resolving problems Strong computer skills with experience in MS Office, particularly Word and Excel ACII Qualification (desired). Behaviours Customer focused Strives to deliver performance targets and drive business improvements to contribute to the success of the team and business Business acumen Self- motivated more »

Talos360 - Where Innovation Meets Exceptional Service! At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our clients with a superior way … Recently certified as a 'Great Place to Work' and acclaimed with high-profile tech awards, Talos360 is on the cutting edge of innovation. Position : Customer Success Administrator Location : Warrington Office - WA5 8WD Type : Full-Time Salary : £20,000.00 - £23,000.00 + Benefits Why Talos360? Award-Winning Culture : Talos360 has … product innovation and workplace environment. Join a team that's passionate about what they do and values your contributions. Training and Development: As a Customer Success Administrator, you'll receive comprehensive training on our processes, products, and services. We invest in your success, expecting only a can-do attitude more »

a knowledge based shared framework to avoid single points of failure. To develop the DST’s to ensure there is an equal balance of customer focus and technical ability. To effectively manage, appraise and develop all DST’S. To motivate and performance manage all DST’S in line with … calls to develop the DST and prevent future problems. To continually review, define and rewrite all Desktop Support Technicians procedures. To actively manage all customer issues and manage the whole escalation process effectively. To act as the first liaison point to all customer complaints. Continually account manage all … existing customers to ensure a high level of retention is achieved. To identify opportunities for service improvement and make recommendations. Skills and Qualifications: Comptia Network+. Excellent knowledge of Windows 10 and above, Mail Server and Microsoft Office suites. Candidates must have a fundamental knowledge of networking i.e. TCP/ more »

Microsoft Excel, Advantis, and Pathway Monitoring System (PMS). Main duties of the job To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other … from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13. Person Specification Education Essential o5 GCSE's or equivalent including Maths and English Desirable Working in … Office Environment Knowledge Essential Data Input Microsoft Office Previous clerical experience Desirable Customer Service Training Experience Essential Databases Telephone Duties Desirable NHS Data systems Skills Essential Excellent Communication Skills Ability to work to tight deadlines Teamwork/independently Keen eye for detail Disclosure and Barring Service Check more »

Manchester (Remote) Salary: Up to 65k DOE Job type: Full time, permanent The Role: As a Modern Workplace Consultant, you will be in a customer facing role in our highly performing Modern Workplace team to cover all aspects of: requirements gathering, solution design, installation and implementation of Microsoft Office … TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … Server Reporting Services desirable Relevant previous experience in similar role (preferably two years minimum) Proven track record of delivering solutions, multiple projects and maintaining customer relationships Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perk more »

Technical Support Advisor - Out of Hours. The Operations team ensures the process from order to cash remains punctual, efficient and the client receives exceptional customer service. Principal Responsibilities/Duties • Ensuring that the Customer is at the centre of everything that we do. • Providing 1st and 2nd line … agreed target time and meeting any agreed personal targets. • To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and handover the case to be progressed for a site … departments. • Take full responsibility for cases assigned to you, even when tasks have been allocated to alternative resources/teams, ensuring that an excellent Customer Experience is always maintained. • Talk to customers, by the most appropriate method to resolve cases in a timely manner and avoid delays where possible. more »

client is currently navigating a busy phase with a substantial number of sales orders requiring processing through SAP, in addition to a multitude of customer inquiries to manage. They are actively seeking an experienced Administrator with SAP expertise, specifically in the input of sales orders into the SAP system. … possess effective interpersonal skills, and be adept at seamlessly integrating into the team to efficiently tackle the current workload. Role Details: Opening and loading service orders into SAP. Ordering spares for service visits. Ordering parts from 3rd party suppliers & Raising purchase requisitions. Communicating with other departments to understand … lead times and parts availability for service requirements. Managing logistics for parts needed for service interventions. Assisting in managing of engineers van stock. They are on the lookout for candidates with: Experience with SAP or similar systems Office based Directly related experience in a similar customer service more »