AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune, BitLocker, and Power Platform? Are you a key problem solver with a passion for delivering exceptional IT support? Join a leading health and welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an … experienced IT DesktopSupport Engineer to be the face of IT at our client's London office. This is a hybrid role with just one day per week on-site, offering the perfect balance of flexibility and hands-on engagement. As the go-to IT expert in the London office, you'll provide friendly, jargon-free support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the Microsoft ecosystem. What You'll Bring: Experience leading desktopsupport and remote device rollouts Proficiency with Apple MacOS and iOS in enterprise environments Familiarity with Intune, AutoPilot, and More ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a DesktopSupport Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a DesktopSupport Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯
SC CLEARED*** DesktopSupport Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great … opportunity for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring … in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting More ❯
services group that continues to experience growth through business acquisition with several different operating companies and employing over 15,000 users worldwide. An exciting opportunity has arisen for an DesktopSupport Engineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This role requires a proactive and professional individual … ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets … via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and root cause analysis. Liaising with and delegating tasks to relevant teams for escalation. More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
DesktopSupport Engineer - London Salary up to £35,000-40,000 A leading London client seeks a DesktopSupport Engineer to handle all IT queries for office visitors, including the Tech Leadership team. The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools to support … In-depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts such as LAN, WAN, and VPN. Demonstrated ability to lead small-scale projects related to desktopsupport for personal computers and peripherals. Strong analytical abilities. Excellent communication skills and professional telephone etiquette. Prior experience on an IT Service Desk. Genuine enthusiasm for information technology More ❯
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day … to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance … the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve More ❯
Hounslow, Greater London, Brentford, United Kingdom
Uxbridge Employment Agency
2nd Line DesktopSupport Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
2nd Line DesktopSupport Engineer£30,000 + On-call AllowanceBrentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 and … device builds.This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you’ll … be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising with global More ❯
Senior DesktopSupport Technician (onsite) page is loaded Senior DesktopSupport Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior DesktopSupport Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of … London based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and More ❯
Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - DesktopSupport Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service … delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working More ❯
DesktopSupport Engineer – 3-month Contract – London My client is looking for a DesktopSupport Engineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a DesktopSupport Engineer to support the business … s day-to-day IT tasks. The DesktopSupport Engineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal DesktopSupport Engineer would be Able to support Windows and Mac and be the first point of contact for IT issues onsite. … Tasks could include, password reset, software updates, hardware support, booking/connecting to meeting rooms and general IT queries. DesktopSupport Engineer Requirements Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact. Windows 10/11 – Administration & Support MAC - Administration & Support Experience with ticketing, service More ❯
DesktopSupport Engineer – 3-month Contract – London My client is looking for a DesktopSupport Engineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a DesktopSupport Engineer to support the business … s day-to-day IT tasks. The DesktopSupport Engineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal DesktopSupport Engineer would be Able to support Windows and Mac and be the first point of contact for IT issues onsite. … Tasks could include, password reset, software updates, hardware support, booking/connecting to meeting rooms and general IT queries. DesktopSupport Engineer Requirements Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact. Windows 10/11 – Administration & Support MAC - Administration & Support Experience with ticketing, service More ❯
DesktopSupport Analyst ?" Bank ?" City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full … range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system More ❯
DesktopSupport Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full … range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior DesktopSupport Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience … in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate … to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with More ❯
and applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a DesktopSupport Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly … team environments. Intermediate level user in Microsoft packages especially in Word, Power Point and Excel. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365). Basic networking knowledge – firewalls, LAN configuration, troubleshooting, etc. Exceptional customer service skills and the ability to communicate technical issues to non-technical users. Please apply More ❯
and applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a DesktopSupport Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly … team environments. Intermediate level user in Microsoft packages especially in Word, Power Point and Excel. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365). Basic networking knowledge – firewalls, LAN configuration, troubleshooting, etc. Exceptional customer service skills and the ability to communicate technical issues to non-technical users. Please apply More ❯
An exciting opportunity has arisen for a DesktopSupport Engineer to join our team in a fully onsite capacity at our London office. This is a hands-on role suited to an enthusiastic and driven individual with 2 to 5 years of experience in IT support. You’ll be part of a close-knit team supporting all areas … of the business, ensuring a high level of technical support and seamless user experience. You’ll demonstrate strong interpersonal skills, remain calm under pressure, and thrive in a dynamic environment that values initiative, flexibility, and professionalism. Key Responsibilities: Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as … part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service providers. Document system configurations, processes, and service records accurately. Contribute to the smooth daily running of the office environment. What We More ❯
Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service More ❯
and customer-focused IT professional to work in a high-profile environment supporting business-critical systems and VIP users. The successful candidate will be responsible for delivering comprehensive deskside support, with a strong emphasis on Windows 11 and VIP stakeholder support. The role offers great exposure to financial technologies and enterprise-level IT infrastructure. Key Responsibilities Windows 11 Support - Daily troubleshooting, updates, and optimisation of Windows 11 systems. Hardware Support - Maintenance and repair of desktops, laptops, printers, IP telephony devices, scanners, and mobile devices. Active Directory (AD) Support - User and group administration, password resets, and account troubleshooting. Microsoft Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remote desktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may be required for in-person support. VIP User Support - Deliver priority support to More ❯
and customer-focused IT professional to work in a high-profile environment supporting business-critical systems and VIP users. The successful candidate will be responsible for delivering comprehensive deskside support, with a strong emphasis on Windows 11 and VIP stakeholder support. The role offers great exposure to financial technologies and enterprise-level IT infrastructure. Key Responsibilities Windows 11 Support - Daily troubleshooting, updates, and optimisation of Windows 11 systems. Hardware Support - Maintenance and repair of desktops, laptops, printers, IP telephony devices, scanners, and mobile devices. Active Directory (AD) Support - User and group administration, password resets, and account troubleshooting. Microsoft Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remote desktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may be required for in-person support. VIP User Support - Deliver priority support to More ❯
Bratton, Telford, Shropshire, England, United Kingdom
Greenfield I T Recruitment
IT DesktopSupport – Job opportunity Location: West Midlands - OnsiteSalary: £25k - £32k (flex depending on experience) plus benefits Our client, who is a specialist IT Service provider working with clients in the West Midlands region is looking for an experienced IT DesktopSupport person to join the team. This role will attend various customer sites across the … West Midlands region (Walsall, Wolverhampton and Birmingham) providing high levels of customer support and working within agreed service levels. IT DesktopSupport - role Installation and preparation of new IT Hardware & Infrastructure. Management of call queue. Maintain asset register. Working at 2nd/3rd line capability with escalation and collaboration with 3rd line team where necessary. Perform software … rebuilds of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT DesktopSupport – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of Microsoft Intune. More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
CPS Group (UK) Limited
DesktopSupport Engineer Role: DesktopSupport Engineer Specialism(s): Windows 11, Device Rollout, User Support, Intune, Autopilot, First Line Support, Troubleshooting, Active Directory, Exchange, Office365 Type: Contract, Inside IR35 Location: Warrington (hybrid w/some travel to other sites required) Duration: 3 Months (Initial Duration - extensions applicable) Start Date: ASAP/Urgent Pay Rate … per day DesktopSupport Engineer CPS Group UK are delighted to be working with a leading organisation to appoint a seasoned DesktopSupport Engineer for an initial 3-month contract, with possibility of further extension per project needs. The DesktopSupport Engineer will play a key role in a device rollout project, whilst also … assisting BAU users, taking calls and handling support tickets and escalating technical issues where required. The DesktopSupport Engineer must possess excellent soft/user-facing support skills and have experience in both an IT support environment and supporting device rollout projects. The DesktopSupport Engineer will be required to work at the More ❯
DesktopSupport EngineerRole: DesktopSupport EngineerSpecialism(s): Windows 11, Device Rollout, User Support, Intune, Autopilot, First Line Support, Troubleshooting, Active Directory, Exchange, Office365Type: Contract, Inside IR35Location: Warrington (hybrid w/some travel to other sites required)Duration: 3 Months (Initial Duration - extensions applicable)Start Date: ASAP/UrgentPay Rate: £200 - £255 per dayDesktop Support EngineerCPS Group UK are delighted to be working with a leading organisation to appoint a seasoned DesktopSupport Engineer for an initial 3-month contract, with possibility of further extension per project needs. The DesktopSupport Engineer will play a key role in a device rollout project, whilst also assisting BAU users, taking calls and … handling support tickets and escalating technical issues where required.The DesktopSupport Engineer must possess excellent soft/user-facing support skills and have experience in both an IT support environment and supporting device rollout projects. The DesktopSupport Engineer will be required to work at the Warrington HQ 3 days per week and More ❯