101 to 124 of 124 IT Support Technician Jobs

RT Recruitment is partnering with a leading organisation in Central London that is seeking a skilled and customer-focused IT Support Technician to join their growing internal IT team. This is an exciting opportunity for someone who enjoys problem-solving, working with a variety of tech, and helping users stay connected and productive. The Role: You … ll be the go-to person for technical issues across the company, providing first and second-line support both remotely and face-to-face. This is a hands-on role where no two days are the same! Key Responsibilities: Responding to IT helpdesk queries via phone, email, and in person Troubleshooting hardware and software issues (Windows, Office … devices Managing user accounts and permissions through Active Directory Supporting video conferencing systems and meeting room tech Documenting fixes and maintaining technical records Escalating complex issues to third-line support when needed What We’re Looking For: 1+ year of experience in an IT support or helpdesk environment Strong knowledge of Windows 10/11, Office More ❯

JOB PURPOSE: The primary responsibility of this position is to operate the IT Help Desk and assist end users with technology issues.Assist the IT Support management with the setup, support, and accurate asset management of all company workstations, phones, printers, and applications. ESSENTIAL FUNCTIONS: Duties and Responsibilities • Operate the organization wide Help Desk using provided tools … customer satisfaction • Monitor requests to ensure swift closure; escalate issues to management as needed • Coordinate equipment moves and setup at the division offices and sales communities as approved by IT management • Maintain a detailed inventory of the organization's computer related equipment • Maintain and repair stock workstations and printers for redeployment • Develop training material and assist users in the … with system maintenance and troubleshooting • Must have valid driver license for business travel with auto insurance that meets company policies • Occasional business travel with overnight stay as required by IT Management • This is an onsite position • Other duties as assigned QUALIFICATIONS: Knowledge and Skills Technical knowledge of computers, networks, printers, and wiring Working knowledge of Microsoft operating systems; proficiency More ❯

JOB PURPOSE: The primary responsibility of this position is to operate the IT Help Desk and assist end users with technology issues.Assist the IT Support management with the setup, support, and accurate asset management of all company workstations, phones, printers, and applications. ESSENTIAL FUNCTIONS: Duties and Responsibilities • Operate the organization wide Help Desk using provided tools … customer satisfaction • Monitor requests to ensure swift closure; escalate issues to management as needed • Coordinate equipment moves and setup at the division offices and sales communities as approved by IT management • Maintain a detailed inventory of the organization's computer related equipment • Maintain and repair stock workstations and printers for redeployment • Develop training material and assist users in the … with system maintenance and troubleshooting • Must have valid driver license for business travel with auto insurance that meets company policies • Occasional business travel with overnight stay as required by IT Management • This is an onsite position • Other duties as assigned QUALIFICATIONS: Knowledge and Skills Technical knowledge of computers, networks, printers, and wiring Working knowledge of Microsoft operating systems; proficiency More ❯

2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer … service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role … offers clear opportunities to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer More ❯

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner … occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting … our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. . click apply for full job details More ❯

We have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing … experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket … contribute to a collaborative and positive work environment. Willing to obtain relevant baseline security clearance. Reports directly to the Service Desk Manager. KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯

Job Title: IT Support EngineerLocation: Bangor, Co. DownSalary: £33,000 - £38,000 per year (depending on experience) + Overtime Opportunities The Role We are looking for a motivated and talented IT Support Engineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and want to make a real … and build direct relationships with clients. Your day-to-day will involve: Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client … sites to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs More ❯

Employer description: Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated IT Support Technician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure … projects, and grow your skills in a supportive environment. Overview: Why Join Whale Tankers? Gain real-world experience in a busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging … updating, and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations, and troubleshooting Supporting the IT team with day-to-day operations and infrastructure projects Maintaining stock levels for IT consumables (e.g., printer supplies, cables) Ensuring minimal downtime by resolving issues efficiently and professionally Upholding the reputation More ❯

per annum (depending on experience) Job Reference: 35807 Are you passionate about technology and enjoy helping people solve technical issues? Polytec are looking for an IT Support Technician to join a leading organisation looking to expand their team. This is a great opportunity for someone early in their career who's looking for hands-on experience, you … ll be delivering high-quality end-to-end support across desktop services, ensuring excellent service aligned with internal SLAs. This is a dynamic role offering variety every day - from handling service desk requests to getting involved with infrastructure projects that contribute to the continuous improvement of IT services. Responsibilities * Triage and prioritise desktop support incidents based on … business impact * Troubleshoot and resolve technical issues via phone, email, and in-person * Own and manage support requests through to resolution, collaborating with team members to share knowledge * Diagnose and resolve both hardware and software faults * Maintain the reliable operation of end-user IT equipment (PCs, laptops, mobile phones) * Support Microsoft 365 applications and user-related queries More ❯

IT Support Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with … different support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The … role will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a More ❯

Position Description We're hiring a Sr. Client IT Support Technician, specific to FACCSM Support to join our team at Scott Air Force Base. This position is supporting the members of the Armed Forces, ensuring the warfighting capabilities of our US Military. In this role, you will provide technical support for hardware, systems, sub-systems … FACCSM). You will develop strategies to foster teamwork, promote excellence, and exude integrity as a leader on our team. Position Responsibilities: Provide remote and/or desk side support to client users to aid in the implementation of new capabilities, resolution of software problems, and assist in troubleshooting issues associated with accessing and utilizing servers and peripherals Field … products and will apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Organize and catalog printers, including assisting with life cycle replacements Troubleshoot, support, and navigate centralized printer controller Train end users in use of equipment and software Maintain and utilize telecommunications protocols Install new hardware and maintain existing hardware Apply Government approved More ❯

Our client, a leading global organisation, is currently recruiting for an IT Support Technician to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and … in person Working with team members to share knowledge Contribute to IT projects Updating documentation, where required The successful candidate will have: Awareness of ticketing systems Excellent communication skills A passion for problem solving Strong customer service ethic Experience working to deadlines Willingness to learn If this role looks like your next challenge, please contact Jamie ASAP or apply More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: IT Support Technician Apprentice Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package:Competitive salary plus bonus and excellent company benefits About Ricoh: Ricoh is a global technology business. As … transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Proving remote support and resolution for customer incidents whilst achieving company and European targets, including: Providing outstanding customer service to both external and internal customers through responding appropriately by: Working as part of the More ❯

Eden Brown Synergy are working with a large company based in Norwich City Centre who are looking for an experienced Deskside Support Technician (2nd line) for 3 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week on site (no … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯

This is an entry level position within our IT Department based at the Honourable Society of Lincolns Inn. This position will provide the candidate exposure to various technologies along with an opportunity to learn core IT skills and support various software that are integral to the day to day running of Lincolns Inn. Role Providing excellent customer … service through in-person, telephone and IT Helpdesk communications First point for logging & triaging all IT issues with the company’s helpdesk ticketing system and escalating where required to senior engineers Resolving phone, desktop & laptop issues across all departments– user queries for login issues, Microsoft 365, VPN, hardware issues, printers and Wi-Fi Supporting Windows 11, Windows Server … and IOS platforms through InTune Creating and maintaining operational documentation, processes and procedures Owning, managing and developing the starters and leavers process Providing ad-hoc support for in-house audio-visual setup including lecture theatre and meeting rooms Training Information Communications Technician Level 3 Apprenticeship Standard The potential of a full-time role or further learning opportunities at More ❯

computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You’ll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure … and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm’s internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools … Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We’re Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the callers problem … or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt with effectively and according the service standards Supporting and troubleshooting technologies such as Document Management System (Worksite), Outlook … are fully aware of the status and progress of their call. Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledge Ensuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem Management Assist with project work including floor walking More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the callers problem … or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt with effectively and according the service standards Supporting and troubleshooting technologies such as Document Management System (Worksite), Outlook … are fully aware of the status and progress of their call. Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledge Ensuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem Management Assist with project work including floor walking More ❯

Duration: 6+ Months Contract Job Description: Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitoring and basic troubleshooting of infrastructure systems. Work with the team to address infrastructure-related challenges and meet departmental needs. Support the development of infrastructure More ❯

About the role As a Technician 2 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support.Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly … their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) Other stuff we're potentially looking for: SC Clearence (Mandatory) What's in it for you? - Our client loves to reward their people for doing a great job. The daily rate: Umbrella Rate: £18.87 per hour (via a Hays approved umbrella company).PAYE More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯