London, England, United Kingdom Hybrid / WFH Options
Sony Interactive Entertainment
/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITILcertification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Benefits More ❯
approvals, following up on orders, capacity planning and optimising of licenses and alignment to budget. Skills and Qualifications Essential : A degree in an IT related subject, or equivalent experience; ITILcertification required; In-depth working knowledge and support of virtualisation and containerisation technologies; Extensive experience in Microsoft 365 and Teams, Azure and Azure AD; Experience of migrating services More ❯
Problem solving and root cause analysis skills Understanding of virtualization, Intune administration Supporting conference room devices and managing cloud printing Asset inventory management Experience with Microsoft Managed Desktop environment ITILcertification or process knowledge This is an excellent opportunity on a significant project. If you are looking for your next exciting role, apply now to have your CV More ❯
London, England, United Kingdom Hybrid / WFH Options
PlayStation Network
/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITILcertification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Discretionary More ❯
across infrastructure, networks, cloud services, and support.* Proven ability to manage escalations and mentor team members.* Excellent organisational and planning skills.* Strong understanding of safeguarding, cybersecurity, and data protection.Desirable:* ITILcertification or equivalent experience in structured IT service management.* Knowledge of school MIS systems, Microsoft 365, and education-specific software.* Experience managing IT projects and implementing new systems. More ❯
and deliver a world-class healthcare service fit for the future. Qualifications Essential criteria Educated to Degree level or equivalent demonstrable level of work experience and knowledge Desirable criteria ITIL Intermediate Lifecycle qualification One or more certified MCSE (Microsoft Certified Systems Engineer), CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Systems Engineer). Formal project management qualifications (e.g. PRINCE … in critical environments Ability to manage multiple stakeholders and command the respect of peers within and outside of the organisation to deliver the right solution Desirable criteria Understanding of ITIL service management functions and processes Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential criteria Able to work as More ❯
and root cause analysis skills. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices and cloud printing. Asset inventory management. Experience supporting Microsoft Managed Desktop environments. ITIL certifications or process knowledge. This is an excellent opportunity on a significant project. If you're seeking your next exciting role, apply now to have your CV reviewed. We More ❯
engage with IT Project & Support Team Leader to develop personal development plans. Any other duties as requested by the IT Project & Support Team Leader. Skills beneficial to the role: ITIL Certified Must hold a valid UK driving licence Active Directory user and computer administration Windows desktop and Windows Server administration Microsoft 365 and Microsoft Azure experience, including Exchange Online More ❯
and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯
and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯
experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB daily. At a minimum, a Secret clearance … ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities • Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. • Create and … quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) • Must hold an active DoD Secret clearance. • Must be able to commute to Scott AFB, IL, Ft. Meade More ❯
technologies. Experience with virtual platforms (client and server) and Microsoft Office. Familiarity with incident, change & problem management disciplines and Remedy ITSM. Desired Skills/Experience Telephony and network experience. ITILCertification and understanding of ITIL principles and processes. Job Responsibilities: Supporting IT infrastructure and resources to deliver IT services within SLAs. Preparing for new or changed services More ❯
server) and Microsoft Office products. Experience with the incident, change & problem management disciplines; and knowledge of the Remedy ITSM application toolset. Desired Skills/Experience Telephony and network experience ITILCertification and in depth understanding of ITIL principles, functions and processes is a plus. Job Responsibilities: Executes processes in support of the IT infrastructure and resources required More ❯
server) and Microsoft Office products. Experience with the incident, change & problem management disciplines; and knowledge of the Remedy ITSM application toolset. Desired Skills/Experience Telephony and network experience ITILCertification and in depth understanding of ITIL principles, functions and processes is a plus. Job Responsibilities: Executes processes in support of the IT infrastructure and resources required More ❯
Experience with virtual platforms (client and server) and Microsoft Office products. Experience with incident, change & problem management disciplines and Remedy ITSM. Desired Skills/Experience Telephony and network experience. ITILCertification and understanding of ITIL principles, functions, and processes is a plus. Job Responsibilities: Support IT infrastructure and resources to deliver IT services meeting SLAs. Manage change More ❯
Cloud Service Providers Aws, Azure or GCP • Awareness of critical concepts in DevSecOps and Agile principles Preferred Qualifications: CompTIA Security + • AWS Certified Developer Associate or Solution Architect, Similar certification in Azure or GCP preferred • Certification in one of the Ci/CD tools preferrable Gitlab or Jenkins or attended courses in those • ITILCertification a More ❯
platforms (both client and server) and Microsoft Office products. Experience with incident, change, and problem management disciplines; familiarity with Remedy ITSM. Desired Skills/Experience: Telephony and network experience. ITILcertification and in-depth understanding of ITIL principles, functions, and processes. Job Responsibilities: Support the IT infrastructure and resources to develop, deliver, and support IT services within More ❯
platforms (both client and server) and Microsoft Office products. Familiarity with incident, change & problem management disciplines and the Remedy ITSM toolset. Desired Skills/Experience Telephony and network experience. ITILCertification and a deep understanding of ITIL principles, functions, and processes are a plus. Job Responsibilities: Execute processes supporting the IT infrastructure to develop, deliver, and support More ❯
San Francisco, California, United States Hybrid / WFH Options
FROG DESIGN
management tools (Asana, Trello, MS Project, Jira) Strong leadership, communication, and problem-solving skills Experience with budgeting, cost management, and resource allocation Strong understanding of IT service management frameworks (ITIL) Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Certified Project Manager (PMP) or related certification (optional) Proven experience in managing IT projects, including planning More ❯
IT support or similar technical helpdesk environment Good familiarity with Microsoft 365 (Teams, Outlook, SharePoint, etc.) Comfortable working with ITSM systems to manage incidents and requests Solid understanding of ITIL principles and service desk best practices Strong interpersonal skills - calm, clear, and professional under pressure Self-starter with excellent time management and problem-solving ability Bonus Experience (not essential … Exposure to Microsoft Azure environments ITILcertification Hands-on experience with 2nd line support tasks Company Benefits This company offers more than just a job - they offer a chance to grow. With a workplace culture that values curiosity, development, and collaboration, you'll be encouraged to stretch your skills and achieve your professional goals. You’ll join a More ❯
Cloud Service Providers Aws, Azure or GCP Awareness of critical concepts in DevSecOps and Agile principles Preferred Qualifications: CompTIA Security + AWS Certified Developer Associate or Solution Architect, Similar certification in Azure or GCP preferred Certification in one of the Ci/CD tools preferrable Gitlab or Jenkins or attended courses in those ITILCertification a More ❯
Middlesbrough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
IT support or similar technical helpdesk environment Good familiarity with Microsoft 365 (Teams, Outlook, SharePoint, etc.) Comfortable working with ITSM systems to manage incidents and requests Solid understanding of ITIL principles and service desk best practices Strong interpersonal skills - calm, clear, and professional under pressure Self-starter with excellent time management and problem-solving ability Bonus Experience (not essential … Exposure to Microsoft Azure environments ITILcertification Hands-on experience with 2nd line support tasks Company Benefits This company offers more than just a job - they offer a chance to grow. With a workplace culture that values curiosity, development, and collaboration, you'll be encouraged to stretch your skills and achieve your professional goals. You’ll join a More ❯
the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations … integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯
the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations … integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯
or Oracle Fusion Applications. Proven ability to manage and support complex Oracle environments (on-prem and/or cloud). Familiarity with infrastructure components supporting Oracle systems Experience with ITIL practices, preferably ITIL-certified. Demonstrated experience managing third-party vendors and support teams. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Preferred Qualifications: ITIL v4 Certification Oracle certifications (e.g., Oracle Cloud Infrastructure Foundations Associate, Oracle DBA, or Oracle Apps DBA) Experience with hybrid cloud environments Experience in regulated industries (e.g., finance, healthcare) What We Offer: Exposure to a variety of projects and stakeholders across the business Ongoing training and career development opportunities A collaborative and supportive team culture Benefits: Private Health, Group More ❯