46 Incident Management Jobs in the South East

Job Overview: Join a dynamic and high-performing team as a Senior Analyst in Vulnerability Management & Security Testing. This role offers the unique opportunity to enhance a best-in-class Threat Defence capability and make significant contributions to our security operations. Ideal candidates will bring a strong background in … threat management, vulnerability assessment, and security testing, aiming to drive innovation and excellence in our security practices. Key Responsibilities: Conduct thorough vulnerability assessments across various platforms, including networks, systems, applications, and devices. Analyze risks associated with vulnerabilities, provide detailed reporting, and recommend actionable remediation strategies. Work collaboratively with multiple … IT, IoT, and OT environments. Coordinate and oversee remediation efforts to ensure timely and effective resolution of security vulnerabilities. Requirements: Extensive experience in vulnerability management and remediation, including hands-on experience with vulnerability scanning tools. Good knowledge of Exabeam, Tenable.io and Tenable.sc would be considered a positive Proficient in more »

the highest SLA uptimes Consolidation, improvement and expansion of our cloud infrastructure offering Increased visibility of cloud estate and health metrics Greater control and management of infrastructure for production Responsibilities : Effectively deploy, manage and monitor Cloud infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement … maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and root cause analysis. Working with our code and build teams to ensure a streamlined workflow. Requirements Experienced with version control systems like Perforce and git A knowledge of creating and maintaining logging … monitoring and incident response technologies Experienced with Infrastructure as Code technologies (AWS/Azure) Experienced containerising applications and maintaining containerised infrastructure (ECS, Docker Swarm, Kubernetes etc) Familiarity with CI/CD systems like Jenkins, GitLabCI, CircleCI etc Experience with Pulumi is desirable. Knowledgeable in Microsoft PlayFab is an advantage. more »

Responding to calls and e-mails on the service desk, adhering to strict SLAs for fault resolutions and service requests completions. Day to day incident management and proactive monitoring of IT Security Systems and associated platforms and components Coordinate small teams delivering security related work packages in line …/Networking skill sets Microsoft/VMWare/Cloud technologies Familiarity with ISO 27001 and Cyber Essentials Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies Understanding of ITIL Practices Salary more »

an IT End-User Service or Desktop Services role Experience of Microsoft 365 Deployment and Operations SCCM knowledge is essential ITIL knowledge is essential Incident management understanding Solid communication skills and with experience of working in a support team There will be a two stage interview process, initially more »

systems are up-to-date and secure. User Training: Assist end-users with basic IT training and troubleshooting techniques to enhance their technical capabilities. Incident Management: Manage and resolve IT incidents reported by end-users, maintaining accurate records and providing clear communication throughout the resolution process. Software Updates … Perform software updates, patch management, and antivirus scans to ensure the security and performance of desktop systems. Network Connectivity: Troubleshoot network connectivity issues and assist in resolving them, working closely with network administrators. Documentation: Maintain comprehensive documentation for hardware, software, and troubleshooting procedures to facilitate efficient support. Collaboration: Collaborate … to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services. QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to: Follow a cloud-first curriculum, covering on more »

services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »

key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing … the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and more »

car (or car allowance) is part of the benefits package. In the role you will engage with the wider business, taking ownership of IT incident management and escalations, IT service delivery and IT project delivery. Projects are varied including new site set ups, installations, moves and changes for … IT department who are growing their IT field service delivery capability. This will give you the opportunity to build and grow both your stakeholder management and service delivery experience. If you feel you have the skills required, please apply as soon as possible as we have interview slots booked more »

all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management, Data Center internal and inter-network connectivity, access control etc) Adhere to and support departmental SLAs and KPIs Understand Data Center critical more »

Communication skills IT skills Problem solving skills Presentation skills Analytical skills Team working Initiative Strong interest in networking Full UK Driving Licence Network Fundamentals Incident management experience Networking career aspirations ITIL fundamentals (beneficial) Networks and Communications Positive attitude Face-to-face and virtual work Willing to learn Quick more »

the delivery of new infrastructure deployments Configure on-prem and cloud based IT infrastructure (Azure) Experience with Active Directory Lead infrastructure projects ITIL-based incident management Excellent communication and proven ability leading and mentoring You will ensure the smooth functioning of both cloud-based and on-premise IT more »

Providing up to 3rd line support to the technology teams Dealing with design documentation and creating low-level designs (LLDs) Dealing with maintenance and incident management of technologies Liaise with third-party vendors to deal with relevant issues Providing support for the server and storage across the organisation more »

operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively … Centers Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLAs Assisting with incident management and subsequent investigation to establish root cause Taking responsibility for ensuring services are delivered in accordance with site and best practice processes more »

day to provide effective responses and resolutions to queries or incidents. Ensuring that raised tickets are responded to within SLA timescales. Day to day incident management and proactive monitoring of IT Security Systems and associated platforms and components Proactively managing the security landscape for our customers both internally more »

Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and … data. Excellent debugging skills and log analysis skill to provide quick solution over existing application. Able to maintain SLA driven approach for support and incident management. Should ready to learn/adapt existing process and propose best process to improve. Working knowledge of Agile methodology. Effective and proactive communication more »

security and IT operations. Your expertise will be crucial in managing application, infrastructure, and network security, ensuring a proactive approach is taken to the management of vulnerabilities. This is a brand-new position within my client's IT division. This will provide you with the opportunity to introduce a … responsibilities will include: - Creating and implementing security solutions across on-premises and cloud platforms. - Vigilant monitoring of security systems for potential threats and efficient incident management. - Establishing technical standards aligned with corporate security policies and regulatory compliance. - Conducting thorough vulnerability assessments and driving effective remediation strategies. - Engaging in security more »