IT Operations & 3rd party Support Analyst
- Hiring Organisation
- KYOCERA Document Solutions UK
- Location
- Reading, England, United Kingdom
working knowledge of ITIL (Incident, Request, Problem, Change). Experience with ticketing tools (e.g., Autotask, ServiceNow, or similar). Solid technical understanding of PCs, Microsoft OS, networks, and general IT infrastructure. Familiarity with server technologies and break fix workflows (beneficial). Ability to analyse operational data and spot trends ...