2nd Line IT Support Engineer
- Hiring Organisation
- Integral Recruitment Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £42,000 per annum
Delivering mainly 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements … technologies like: Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Experience with Office 365 and Azure- Google Workspace and AWS a bonus Microsoft 365 Fundamentals certified (or similar) preferred Why Join? Hybrid flexibility – split your time between home and their London Bridge office Supportive, close-knit technical team ...