energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop … role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft Teams Rooms and coordinate mobiledevice management. This position requires troubleshooting skills, familiarity with Microsoft Office and Windows, basic knowledge of Active Directory, and the ability to analyze and solve problems. In this … position you will: Provide desktop support for users, including PCs, laptops, tablets, mobile devices, and printers. Assist in ensuring compliance with licensing, regulatory, and security requirements. Support the IT Service Desk by handling basic technical issues. Assist in installing and maintaining software and hardware according to established standards and procedures. Assist with Microsoft Teams Rooms by troubleshooting issues and More ❯
energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop … role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft Teams Rooms and coordinate mobiledevice management. This position requires troubleshooting skills, familiarity with Microsoft Office and Windows, basic knowledge of Active Directory, and the ability to analyze and solve problems. In this … position you will: Provide desktop support for users, including PCs, laptops, tablets, mobile devices, and printers. Assist in ensuring compliance with licensing, regulatory, and security requirements. Support the IT Service Desk by handling basic technical issues. Assist in installing and maintaining software and hardware according to established standards and procedures. Assist with Microsoft Teams Rooms by troubleshooting issues and More ❯
as add/remove users, password resets, Group Policy application, task scheduling and new starter/leaver processes Interface with common technology support tools such as Remote Monitoring and Management (RMM), MobileDeviceManagement (InTune) CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have the following skills and attributes: Experience providing remote and More ❯
in Birmingham on a permanent basis. Technically resolves end users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities … as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues … and risks, escalating promptly to line management team. Attends and actively participates in all daily stand up and team meetings. Key Technologies: End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
you will play a pivotal role in ensuring smooth day-to-day operations for internal clients by providing expert guidance across desktop support, cloud applications, network infrastructure maintenance, and device management. Your responsibilities will include mentoring junior technicians, overseeing critical onboarding/offboarding activities, managing asset inventories efficiently, and delivering high-quality technical assistance for both macOS- and Windows … as well as Windows 10/11 operating systems is essential.* Hands-on experience with cloud-based email platforms such as Office 365 or Google G-Suite along with mobiledevicemanagement (iOS) is highly valued.* Proven ability to communicate empathetically with non-technical colleagues while listening respectfully to their concerns is crucial for success.* Experience configuring … computers (both Windows and macOS), installing applications, setting up user accounts, and managing device security protocols is necessary.* Practical knowledge of troubleshooting network infrastructure including wired/wireless networks, VoIP systems, managed printing solutions (including basic printer maintenance), is expected.* Familiarity with centralised management/MDM tools for operating system configuration/administration (e.g., JAMF Pro or Intune More ❯
you will play a pivotal role in ensuring smooth day-to-day operations for internal clients by providing expert guidance across desktop support, cloud applications, network infrastructure maintenance, and device management. Your responsibilities will include mentoring junior technicians, overseeing critical onboarding/offboarding activities, managing asset inventories efficiently, and delivering high-quality technical assistance for both macOS- and Windows … as well as Windows 10/11 operating systems is essential.* Hands-on experience with cloud-based email platforms such as Office 365 or Google G-Suite along with mobiledevicemanagement (iOS) is highly valued.* Proven ability to communicate empathetically with non-technical colleagues while listening respectfully to their concerns is crucial for success.* Experience configuring … computers (both Windows and macOS), installing applications, setting up user accounts, and managing device security protocols is necessary.* Practical knowledge of troubleshooting network infrastructure including wired/wireless networks, VoIP systems, managed printing solutions (including basic printer maintenance), is expected.* Familiarity with centralised management/MDM tools for operating system configuration/administration (e.g., JAMF Pro or Intune More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobiledevicemanagement) platforms, as well as Microsoft 365 and Google Workspace best practice setup and configuration. As an IT Engineer, you will play … to-cloud and direct-to-cloud backup solutions, Firewall configuration and network infrastructure. Excellent problem-solving and troubleshooting skills, with the ability to resolve complex technical issues. Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and vendors. We invite passionate More ❯
Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing tools, and connectivity are fully operational. Provide hands-on support for critical business applications and ensure … Experience: Proven experience in a VIP or Executive IT Support role within a corporate environment. Strong technical knowledge of Windows, macOS, Microsoft 365, conferencing tools (e.g., Teams, Zoom), and mobiledevice management. Experience with meeting room technologies (AV Systems, Smart Boards, Video Conferencing setups). Excellent interpersonal and communication skills, with a customer-first mindset. Ability to work … independently, manage priorities, and remain calm under pressure. Strong problem-solving skills and attention to detail. Familiarity with ITIL practices and service management tools (e.g., ServiceNow) is a plus. Working Conditions: On-site presence required 5 days a week at the London Head Office. Occasional out-of-hours support may be required for critical meetings or events. Collaborative environment More ❯
Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing tools, and connectivity are fully operational. Provide hands-on support for critical business applications and ensure … Experience: Proven experience in a VIP or Executive IT Support role within a corporate environment. Strong technical knowledge of Windows, macOS, Microsoft 365, conferencing tools (e.g., Teams, Zoom), and mobiledevice management. Experience with meeting room technologies (AV Systems, Smart Boards, Video Conferencing setups). Excellent interpersonal and communication skills, with a customer-first mindset. Ability to work … independently, manage priorities, and remain calm under pressure. Strong problem-solving skills and attention to detail. Familiarity with ITIL practices and service management tools (e.g., ServiceNow) is a plus. Working Conditions: On-site presence required 5 days a week at the London Head Office. Occasional out-of-hours support may be required for critical meetings or events. Collaborative environment More ❯
and military personnel and be part of the crew that keeps the British Army in the air. We are looking for someone who will be responsible for the Network management and administration for the AACen as well as being the Network Engineer. You will also manage and procure IT hardware as required. We are advertising this post at … hours per week. Job description As the Network Administrator you will: Undertake systems administration for servers, switches, gateway, printers and MobileDeviceManagement system within AACen. Responsible for the design, setup, maintenance and revision of group policies Analyse and maintain awareness of current threats. Apply security patches as required and ensure routine updates are completed according to … IT based Higher National Diploma, Degree or CompTIA Network+ certification or 3 years of job-related experience considered as an alternative. Desirable: Microsoft Windows Server 2019, Administration, Group Policy Management, Active Directory Domain Services Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Technician (CCT) Any IT network/hardware management qualifications Behaviours We'll assess you against these More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy applications and manage builds with precision. Customer Collaboration: Work closely with customers to facilitate user acceptance testing. … based thinking. Support and Improvement: Address requests, implement changes, assist fellow engineers, and participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and MobileDeviceManagement (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying … Experience with administering and deploying System Centre 2012 Configuration Manager. Productivity Suite Skills: Competence in configuring and deploying desktop productivity suites (Office 365 ProPlus, Office 2016). Windows Build Management: Skills in Windows build/image creation and management. Desktop Configuration: Knowledge of desktop configuration tools (ADK, MDT, Task Sequences). AD Administration: Strong experience in AD administration. PowerShell More ❯
experience in the following are required for this role: Networking & network services M365 administration End user support & customer service Google workspace Windows server Networking security IT experience in schools MobileDeviceManagement In Return This is a great opportunity to join an IT driven school with a close knit team who work collaboratively, and a chance to More ❯
the following disciplines: Server, Storage & Network Virtualization & Consolidation (focused primarily on HPE Solutions, but other OEM experience is a plus) VMware, Microsoft End User Computing: Virtual Desktop Infrastructure and MobileDeviceManagement Citrix XenDesktop, VMware Horizon Private, Public, and most importantly: Hybrid Clouds Enterprise Data Protection and Data Management Solutions, such as ILM Disaster Recovery, Business … agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management as well as technical or engineering decision makers. Ability to Develop, Create and respond to Technical Requests for Proposals (RFP's) Ability to Design and Create Complex Server & Storage More ❯
BS degree in Computer Science/Computer Engineering is a plus) 8+ years of experience in an Enterprise Customer Support Organization, with a minimum 5 years of direct personnel management experience Experience with process improvement methodologies/frameworks such as ITIL, Six Sigma Excellent English communication and presentation skills (both verbal and written). Skill in a second applicable … and objection handling skills Knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies (highly desirable) Strong technical aptitude and know-how of Single Sign-On, SAML, Nix systems, MobileDeviceManagement (MDM) concepts Prior experience of Delinea products is a huge plus. Ability to travel on occasion What We'd Love to See: Quick learner with … thrive in a fast-paced environment and understand complex issues Excellent analytical, problem solving skills and ability to independently manage projects Track record in providing outstanding and unparalleled escalation management services Be proactive with a positive attitude Demonstrate a strong work ethic with a willingness to do what it takes to get the job done Delinea Culture & Benefits: Why More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Huntsdc
issues to non-technical audiences A collaborative, analytical and proactive approach to problem-solving Experience with ITIL-based change control, CMDB, and Microsoft technologies Familiarity with PowerShell scripting and mobiledevicemanagement Knowledge of the Data Protection Act and information governance principles. This role is subject to a satisfactory DBS check. An offer of employment is conditional More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
area in Belgium. Responsibilities: Deployment, maintenance and retirement of Windows Desktops, Android handhelds, VR headsets, printers and scanner solutions in a regulated medical production environment. : Solution's and Project management of Desktops, Handhelds, VR headsets and assorted applications with direct impact on Vaccine production. Problem management of existing applications and solutions that may have been installed before your … tenure or by 3rd parties Vendor coordination for the 2 previous activities Stakeholder management during solution deployment/project Requirements: Bachelor's degree in information technology, engineering, computer science, or related field to Life Sciences. Experience in: Project management, ITSM processes, ServiceNow Windows Desktop, Android handhelds, VR technology (Hololens, Oculus) Windows NT/XP/7/…/11/Server & AD, migration and GPO Mobiledevicemanagement/integration Android Printer and printer queue management - printer installation and deployment Strategic Thinker, to drive innovative thinking and add value to the service provided. Excellent Analytical and problem-solving skills. Handle and operate efficiently under pressure. Excellent English and French is a must Why More ❯
engaging directly with end users to ensure a smooth and efficient deployment. Key skills & experience: Proven experience supporting iOS/iPhone deployments. Hands-on experience using Microsoft Intune for mobiledevicemanagement (MDM). Background in IT Support is advantageous. Excellent communication and customer service skills, with the ability to support users effectively and professionally. Ability to More ❯
