151 to 175 of 196 Problem Management Jobs

shape the function, drive best practices, and make a lasting impact on how the organisation responds to evolving threats. Key experience they're looking for: Solid background in Incident & Problem Management, with the ability to lead effective responses and continuous improvement initiatives. Strong Stakeholder Management skills, with the confidence to work across technical and non-technical teams. … Familiarity with ITIL and Service Management framework. A good understanding of the current Cyber Threat Landscape, including common threat actors, attack vectors, and response strategies. What's on offer: Salary up to £70,000, depending on experience Hybrid working, Annual bonus Strong pension scheme If this sounds like the right fit for you, apply now or send your CV More ❯

Meade, MD. The position requires extensive experience designing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally. Primary Responsibilities: Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry … documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs). Support Continuous Service Improvements (CSI). Active participation in Root Cause Analysis for Problem Management activities. Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments. Manage vendor relationships, including engagement on Incident Support activities and ensure timely … depth knowledge of IP network/subnet addressing. Experienced and adept at developing and maintaining technical documents, analyses, and reports. Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management. Ability to travel up to 10% including OCONUS potential travel. Preferred Qualifications: Experience with Juniper route, switch and security appliances. (MX, EX, SRX) Experience More ❯

Meade, MD. The position requires extensive experience designing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally. Primary Responsibilities: Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry … documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs). Support Continuous Service Improvements (CSI). Active participation in Root Cause Analysis for Problem Management activities. Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments. Manage vendor relationships, including engagement on Incident Support activities and ensure timely … depth knowledge of IP network/subnet addressing. Experienced and adept at developing and maintaining technical documents, analyses, and reports. Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management. Ability to travel up to 10% including OCONUS potential travel. Preferred Qualifications: Experience with Juniper route, switch and security appliances. (MX, EX, SRX) Experience More ❯

Meade, MD. The position requires extensive experience designing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally. Primary Responsibilities: Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry … documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs). Support Continuous Service Improvements (CSI). Active participation in Root Cause Analysis for Problem Management activities. Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments. Manage vendor relationships, including engagement on Incident Support activities and ensure timely … depth knowledge of IP network/subnet addressing. Experienced and adept at developing and maintaining technical documents, analyses, and reports. Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management. Ability to travel up to 10% including OCONUS potential travel. Preferred Qualifications: Experience with Juniper route, switch and security appliances. (MX, EX, SRX) Experience More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational … teams. Experience contributing to incident and problem management, service reporting, and SLA/OLA management. Ability to communicate technical issues in clear, business-focused language. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-Upon-Tyne or Sheffield. Hybrid Working: We work a hybrid model - you More ❯

notified planned change and key mitigations are in place. Manage the MCR operational calendar, keeping track of any special requests, ensuring the MCR inbox is appropriately managed. Own the Problem Management function in MCR, ensuring that recurring issues are followed up with Engineering & progressed with system manufacturers. Ensure MCR technical documentation is up-to-date, identifying gaps in … incidents, working with the Lead MCR Specialist to identify recurrent issues, raising support tickets and liaising with suppliers/system manufacturers where necessary. Work closely with the MCR Service Management Lead to identify trends in outages or operational issues caused by equipment, and implement fixes. Ensure that the additional requirements of key, high-profile broadcasts are served for Encompass … fibre & cloud. Experience working in OTT operations and with Content Delivery Networks. Experience working closely with suppliers and partners to deliver mission-critical services with high availability. Some project management experience would be desirable. Benefits include: 264 hours annual leave per annum, inclusive of bank holidays Matched up to 5% pension contributions and independent pension advice Health benefits including More ❯

notified planned change and key mitigations are in place. Manage the MCR operational calendar, keeping track of any special requests, ensuring the MCR inbox is appropriately managed. Own the Problem Management function in MCR, ensuring that recurring issues are followed up with Engineering & progressed with system manufacturers. Ensure MCR technical documentation is up-to-date, identifying gaps in … incidents, working with the Lead MCR Specialist to identify recurrent issues, raising support tickets and liaising with suppliers/system manufacturers where necessary. Work closely with the MCR Service Management Lead to identify trends in outages or operational issues caused by equipment, and implement fixes. Ensure that the additional requirements of key, high-profile broadcasts are served for Encompass … fibre & cloud. Experience working in OTT operations and with Content Delivery Networks. Experience working closely with suppliers and partners to deliver mission-critical services with high availability. Some project management experience would be desirable. Benefits include: 264 hours annual leave per annum, inclusive of bank holidays Matched up to 5% pension contributions and independent pension advice Health benefits including More ❯

notified planned change and key mitigations are in place. Manage the MCR operational calendar, keeping track of any special requests, ensuring the MCR inbox is appropriately managed. Own the Problem Management function in MCR, ensuring that recurring issues are followed up with Engineering & progressed with system manufacturers. Ensure MCR technical documentation is up-to-date, identifying gaps in … incidents, working with the Lead MCR Specialist to identify recurrent issues, raising support tickets and liaising with suppliers/system manufacturers where necessary. Work closely with the MCR Service Management Lead to identify trends in outages or operational issues caused by equipment, and implement fixes. Ensure that the additional requirements of key, high-profile broadcasts are served for Encompass … fibre & cloud. Experience working in OTT operations and with Content Delivery Networks. Experience working closely with suppliers and partners to deliver mission-critical services with high availability. Some project management experience would be desirable. Benefits include: 264 hours annual leave per annum, inclusive of bank holidays Matched up to 5% pension contributions and independent pension advice Health benefits including More ❯

Job summary This is an opportunity for a senior manager to join the Digital Services team, taking a key leadership role in the effective management and delivery of the Trust's core clinical and business applications. The postholder will be responsible for ensuring that all software application projects and changes to live systems are planned and implemented in a … depth knowledge of hospital systems to advise the Trust on their best use, and translating complex national information mandates for local implementation. Responsibilities include leading and developing the application management team, establishing them as subject matter experts on the use of applications. The Senior Product Manager will also coordinate the incident management response for software failures , manage high … better represented at NUH. Job description Job responsibilities The Senior Product Manager for Live Services is a senior role within the Digital Products function, responsible for the full lifecycle management of the Trust's core applications. The postholder provides leadership to the Applications Management Team, maximising efficiency and leading by example to ensure the delivery of a high More ❯

status of escalated issues and seeking status updates where necessary Keeping the incident creator informed of progress or possible reasons for delay while escalating known or reoccurring issues to management Recommending workarounds or additional training to users to support efficiency Contributing content to the knowledge base to assist with problem management of incidents Developing applications and reports More ❯

concepts to varied audiences. Active Secret clearance or higher required. Preferred Skills Experience designing and documenting enterprise-scale virtual desktop architectures. Familiarity with ITIL processes for change, incident, and problem management. Exposure to other VMware or Omnissa end-user computing products. Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits More ❯

be an advantage & to give you an idea of what you’d be working in: - Experience with infrastructure as code approach to managing deployments. - Familiarity with configuration and deployment management (Scripting, Virtualisation, AWS, Unix, Java, Databases, Kubernetes, Docker etc). - Experience working in a compliant systems environment such as ISO 27001, SOC or PCI-DSS - Incident, change & problem management experience. - Knowledge of SQL relational databases If you’ve read this far – thank you & please do hit the apply now button or get in touch for a conversation. Hope to hear from you soon More ❯

be an advantage & to give you an idea of what you’d be working in: - Experience with infrastructure as code approach to managing deployments. - Familiarity with configuration and deployment management (Scripting, Virtualisation, AWS, Unix, Java, Databases, Kubernetes, Docker etc). - Experience working in a compliant systems environment such as ISO 27001, SOC or PCI-DSS - Incident, change & problem management experience. - Knowledge of SQL relational databases If you’ve read this far – thank you & please do hit the apply now button or get in touch for a conversation. Hope to hear from you soon More ❯

be an advantage & to give you an idea of what you’d be working in: - Experience with infrastructure as code approach to managing deployments. - Familiarity with configuration and deployment management (Scripting, Virtualisation, AWS, Unix, Java, Databases, Kubernetes, Docker etc). - Experience working in a compliant systems environment such as ISO 27001, SOC or PCI-DSS - Incident, change & problem management experience. - Knowledge of SQL relational databases If you’ve read this far – thank you & please do hit the apply now button or get in touch for a conversation. Hope to hear from you soon More ❯

be an advantage & to give you an idea of what you’d be working in: - Experience with infrastructure as code approach to managing deployments. - Familiarity with configuration and deployment management (Scripting, Virtualisation, AWS, Unix, Java, Databases, Kubernetes, Docker etc). - Experience working in a compliant systems environment such as ISO 27001, SOC or PCI-DSS - Incident, change & problem management experience. - Knowledge of SQL relational databases If you’ve read this far – thank you & please do hit the apply now button or get in touch for a conversation. Hope to hear from you soon More ❯

strong leadership skills, and present products and ideas in a business-like manner • Performs administrative and engineering functions found in the service design domain and provides escalated support for problem management • Supports new project efforts to test, transition, implement, document, and train when transitioned to IT Operations Management. • Provides training and guidance to junior staff and end-users … best practices for using and managing VDI Required Qualifications & Skills • Must possess and maintain an active Top Secret Security Clearance with SCI eligibility • Possesses a B.S. in Information Technology Management and 1+ years of systems administration experience • Minimum of 1 year of experience; proficiency in virtualization technologies and concepts, particularly those related to VDI such as VMware Horizon, AppVolumes … certified at the IAT-II, Security+ or Cloud+ or GICSP or SSCP or GSEC, or CySA+ • Understands network principles and configurations as it pertains to VDI environments • Strong problem-solving skills to diagnose and resolve complex technical issues • Experience in a 24/7 military or government IT environment. • Knowledge of systems software, hardware, and networking protocols • Demonstrates ability More ❯

performing service team to deliver tailored solutions that meet client needs and enhance service delivery. Identify and address recurring issues by working with other teams and leveraging data from Problem Management Systems to implement long-term fixes. Skills & Experience Proven experience in desktop support, ideally within a large-scale enterprise environment. Familiarity with Active Directory and related technologies. More ❯

into practice. Share this expertise and work within Dev and Test team to define, develop, and document internal best practice Technical escalation point, resolving complex issues, supporting incident and problem management, occasionally providing Out of Hours (OOH) support. Why work for Bettys & Taylors Group? Bettys & Taylors of Harrogate combines tradition, quality, and care in everything it does. Known More ❯