solving complex problems, refining architecture, and leading technical conversations, this is your chance to make a real difference. 🔧 Key Responsibilities: Own and execute all non-discretionary activities including Incident & ProblemManagement, Minor Change Requests, Knowledge Articles, Automation, and Continuous Service Improvement. Collaborate with offshore leads and teams to share insights, validate deliveries, and support incident resolution. Lead technology More ❯
solving complex problems, refining architecture, and leading technical conversations, this is your chance to make a real difference. 🔧 Key Responsibilities: Own and execute all non-discretionary activities including Incident & ProblemManagement, Minor Change Requests, Knowledge Articles, Automation, and Continuous Service Improvement. Collaborate with offshore leads and teams to share insights, validate deliveries, and support incident resolution. Lead technology More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Akkodis
admin and moved into development and is now ready to take ownership of platform support. You'll need a good grasp of ITIL and ITSM, especially around incident and problemmanagement, and be comfortable working with JavaScript, XML, JSON, HTML and CSS. You'll be organised, proactive, and confident dealing with technical issues, with strong communication skills across More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
WRK digital
at BTG. Share this expertise and work within Dev and Test team to define, develop, and document internal best practice Technical escalation point, resolving complex issues, supporting incident and problemmanagement, occasionally providing Out of Hours (OOH) support. Why work for Bettys & Taylors Group? Bettys & Taylors of Harrogate combines tradition, quality, and care in everything it does. Known More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
WRK digital
at BTG. Share this expertise and work within Dev and Test team to define, develop, and document internal best practice Technical escalation point, resolving complex issues, supporting incident and problemmanagement, occasionally providing Out of Hours (OOH) support. Why work for Bettys & Taylors Group? Bettys & Taylors of Harrogate combines tradition, quality, and care in everything it does. Known More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
the ticket lifecycle. Support the Head of IT Operations in developing and maintaining a user-friendly IT knowledge base. Identify recurring issues and contribute to root cause analysis and problem management. Recommend and implement improvements to service desk processes and documentation. Review customer feedback and ticket data to identify trends and improvement opportunities. Maintain accurate asset and configuration records. … and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of Windows 10/11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Proactive and self-motivated with More ❯
with Minimum 3+ years of experience in service Desk . Excellent communication and conversation skills in English with a Versant Score of 70. Good Knowledge of Incident, Change and ProblemManagement Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk Liaise with the Service Manager Help with the … the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the ticket severity and priority Track the incidents/service requests/problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/problems/Service/Change requests as per the escalation mechanism Analyze the ticket trend and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
development, and coordinate product delivery across multiple teams. You'll track performance, evaluate success, and work with suppliers to maximise value. What skills, knowledge and experience will you need? ProblemManagement - You can anticipate and prevent problems by seeing the bigger picture, using lateral thinking to break down issues and identify root causes. Relationship Management - You can More ❯
programming languages Experience with generating complex server, storage and network hardware configurations using the Hardware Configuration Definition (HCD) Experience with configuring mainframe server logical partitions (LPARs) using the Hardware Management Console (HMC) Experience with defining security rules for the z/OS operating system using the Resource Access Control Facility (RACF) Experience with change, incident and problemmanagementMore ❯
roadmap and identify new market opportunities. As the successful Sales Manager - Digital Marketing Agency - you will have the following requirements: Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions Target-Driven : Proven track record … s in It for You Competitive salary with performance-based bonuses. A dynamic and fast growing environment where you will be a change actor Driven colleagues & team environment Tenders, ProblemManagement, Sales Performance, Project Progress, Result Oriented, Road Map, Service Industry, Projects, Projects, Enthusiasm, Negotiation, Development, Contracts, Sales, Pipelines, Creative work, User Experience, Organization Skills, Self-confidence, Leadership … Client Engagement, Digital Solutions, Ambition, Networking, Proactivity, Digital Services, Multilingualism, Conference services, Future Needs, User Interface, Customer Experience, Check-In, Business Management, Communication, Market Trends, Customer Experience, Strategic Review, Strategies, Project Monitoring, Stakeholders, Negotiation, Business Challenges, Coordination, New Markets, Industry Events, Growth Mindset, VOS, Client Feedback, Agile Methods, Customer Relations, Adaptability, Fast Pace, Energetic, Market Research, Client Needs JBRP1 More ❯
and Ethernet. Someone who has previous experience of running deep investigations including elements at the Distribution level (routers, switches, NTE, CPE etc) and is used to managing major incidents, problemmanagement and being part of CAB meetings. A Degree qualification in a technology discipline e.g. Computer Science, Networks, IT is desirable and a qualification such as CCNA or … Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work More ❯
and Ethernet. Someone who has previous experience of running deep investigations including elements at the Distribution level (routers, switches, NTE, CPE etc) and is used to managing major incidents, problemmanagement and being part of CAB meetings. A Degree qualification in a technology discipline e.g. Computer Science, Networks, IT is desirable and a qualification such as CCNA or … Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work More ❯
Louisville, Kentucky, United States Hybrid / WFH Options
Technology Consulting, Inc
SUMMARY Under general supervision, the Application Systems Analyst is responsible for developing, maintaining, and supporting application systems while adhering to established change control and enhancement processes. This role provides problemmanagement and troubleshooting for existing systems, analyzes business and system needs, researches potential solutions, and presents recommendations to senior analysts and management. The analyst acts as a key More ❯
Configure Zellis [ResourceLink] to meet specific HR and payroll requirements Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams Lead or support IT Change Enablement and ProblemManagement processes following ITIL v4 standards Provide documentation, training and support to colleagues in HR, Payroll, and Learning & Development to maximise effective use of Zellis tools Proactively raise More ❯
IBM MQ,(Confluent Kafka desirable) Application project design and build support for IBM MQ in a (predominantly) LINUX and Windows environment. Responsibilities to include design and build, Triage and problemmanagement, performance monitoring and tuning. Additional responsibilities include supporting tool design, metrics, process improvement, monitoring strategies and internal documentation. Conversant with middleware technologies, Specifically: MeshIQ/Nastel Navigator More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Opus People Solutions
automated deployment strategies. Handle service requests from the Service Desk and other delivery teams. Diagnose and resolve moderately complex technical issues. Ensure continuous delivery of IT services through effective problem management. Qualification & Experience Educated to A Level, NVQ Level 3, BTEC, or equivalent in ICT. Demonstrable experience with virtualization technologies and Windows Server environments Strong knowledge of Azure Software More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
Opus People Solutions Ltd
automated deployment strategies. Handle service requests from the Service Desk and other delivery teams. Diagnose and resolve moderately complex technical issues. Ensure continuous delivery of IT services through effective problem management. Qualification & Experience Educated to A Level, NVQ Level 3, BTEC, or equivalent in ICT. Demonstrable experience with virtualization technologies and Windows Server environments Strong knowledge of Azure Software More ❯
high wycombe, south east england, united kingdom Hybrid / WFH Options
Opus People Solutions Ltd
automated deployment strategies. Handle service requests from the Service Desk and other delivery teams. Diagnose and resolve moderately complex technical issues. Ensure continuous delivery of IT services through effective problem management. Qualification & Experience Educated to A Level, NVQ Level 3, BTEC, or equivalent in ICT. Demonstrable experience with virtualization technologies and Windows Server environments Strong knowledge of Azure Software More ❯
Telford, Shropshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
to fulfil the strategic data needs of the organisation, as defined by chief data architects. At this role level, you will: * design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy * provide input into data dictionaries * define and maintain the data technology architecture, including metadata, integration and business intelligence or … Level: working You can: * develop data standards for a specific component * analyse where data standards have been applied or breached, and undertake an impact analysis of that breach Metadata management Level: working You can: * work with metadata repositories to complete complex tasks such as data and systems integration impact analysis * maintain a repository to ensure information remains accurate and … up to date Problemmanagement Level: working You can: * initiate and monitor actions to investigate patterns and trends to resolve problems * effectively consult specialists where required * determine the appropriate remedy and assist with its implementation * determine preventative measures Strategic thinking Level: awareness You can: * explain the strategic context of your work and why it is important * support strategic More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
to fulfil the strategic data needs of the organisation, as defined by chief data architects. At this role level, you will: design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy provide input into data dictionaries define and maintain the data technology architecture, including metadata, integration and business intelligence or … Level: working You can: develop data standards for a specific component analyse where data standards have been applied or breached, and undertake an impact analysis of that breach Metadata management Level: working You can: work with metadata repositories to complete complex tasks such as data and systems integration impact analysis maintain a repository to ensure information remains accurate and … up to date Problemmanagement Level: working You can: initiate and monitor actions to investigate patterns and trends to resolve problems effectively consult specialists where required determine the appropriate remedy and assist with its implementation determine preventative measures Strategic thinking Level: awareness You can: explain the strategic context of your work and why it is important support strategic More ❯
Atlassian suite, JIRA collaboration tools Strong background in integration aspects related to computer systems, Applications development in IT/Multitier/SOA/Web/MicroServices context. Software Configuration Management experience (TFS, SVN, GitHub) Knowledge on IT and Cybersecurity environments including Linux and Windows operating systems Your Profile Key skills/knowledge/experience: Must have experience as Program … methodology when applicable with direct contribution on Release Train Engineer, Scrum Master or Product Owner roles & responsibilities. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Optimizing the deployment process, implementing Continuous Integration, Continuous Deployment and Test automation process with the DevOps teams. Contribute to … Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Should have Software development experience Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts More ❯
Atlassian suite, JIRA collaboration tools Strong background in integration aspects related to computer systems, Applications development in IT/Multitier/SOA/Web/MicroServices context. Software Configuration Management experience (TFS, SVN, GitHub) Knowledge on IT and Cybersecurity environments including Linux and Windows operating systems Your Profile Key skills/knowledge/experience: Must have experience as Program … methodology when applicable with direct contribution on Release Train Engineer, Scrum Master or Product Owner roles & responsibilities. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Optimizing the deployment process, implementing Continuous Integration, Continuous Deployment and Test automation process with the DevOps teams. Contribute to … Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Should have Software development experience Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts More ❯
Atlassian suite, JIRA collaboration tools Strong background in integration aspects related to computer systems, Applications development in IT/Multitier/SOA/Web/MicroServices context. Software Configuration Management experience (TFS, SVN, GitHub) Knowledge on IT and Cybersecurity environments including Linux and Windows operating systems Your Profile Key skills/knowledge/experience: Must have experience as Program … methodology when applicable with direct contribution on Release Train Engineer, Scrum Master or Product Owner roles & responsibilities. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Optimizing the deployment process, implementing Continuous Integration, Continuous Deployment and Test automation process with the DevOps teams. Contribute to … Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Should have Software development experience Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts More ❯
Atlassian suite, JIRA collaboration tools Strong background in integration aspects related to computer systems, Applications development in IT/Multitier/SOA/Web/MicroServices context. Software Configuration Management experience (TFS, SVN, GitHub) Knowledge on IT and Cybersecurity environments including Linux and Windows operating systems Your Profile Key skills/knowledge/experience: Must have experience as Program … methodology when applicable with direct contribution on Release Train Engineer, Scrum Master or Product Owner roles & responsibilities. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Optimizing the deployment process, implementing Continuous Integration, Continuous Deployment and Test automation process with the DevOps teams. Contribute to … Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Should have Software development experience Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts More ❯
at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development … we scale to meet ambitious growth targets. What youll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution … ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource lifecycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on More ❯