complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and rootcauseanalysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯
new and updated system changes Developing, executing, and improving documentation for installation, configuration, hardening, and operations and maintenance tasks Ensuring compliance with IT infrastructure standards, policies, and procedures Conducting rootcauseanalysis and resolving system and application faults and errors Ensuring operating systems and applications comply with Department of Defense (DoD) guidelines, including DISA Security Technical Implementation More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hunter Selection
implement scalable, resilient, and secure infrastructure solutions aligned to organisational strategy Lead BAU operations across networks, firewalls, hosting platforms, and server endpoints Proactively monitor systems, troubleshoot issues, and conduct rootcauseanalysis Own disaster recovery and business continuity planning, testing, and documentation Act as a subject matter expert on infrastructure and cybersecurity best practice Mentor junior engineers More ❯
Employment Type: Permanent
Salary: £46000 - £55000/annum 33 days holiday, bonus + more
operations and maintenance tasks Document activities, status, and issues worked on Provide input to and follow Configuration Management processes Ensure adherence to IT infrastructure standards, policies, and procedures Perform rootcauseanalysis and resolve system and application faults and errors Maintain working knowledge of Microsoft Active Directory, Group Policy Objects (GPOs), DHCP, DNS, and PowerShell General understanding More ❯
of infrastructure components. 2. Monitoring and Incident Management: - Develop and maintain monitoring solutions to proactively identify performance bottlenecks, system outages, and other potential issues. - Participate in incident response and rootcauseanalysis efforts to drive continuous improvement and prevent future incidents. 3. Reliability and Performance Optimization: - Optimise system performance, reliability, and cost efficiency through continuous monitoring, performance More ❯