london (city of london), south east england, united kingdom
Tata Consultancy Services
hands-on deep dive when required. Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with rootcauseanalysis for Major Incidents Experience of working on both SAFE/AGILE project delivery Your Profile Essential skills/knowledge/experience: MS Azure solution architect More ❯
working in partnership with Bentley Motors are seeking a Simulation Engineer to support engineers and feature owners, to create virtual models of vehicles and lighting components for simulation. Complete Analysis and reports of results and findings. Prepare demonstrations to show how the lighting in and around the vehicle will behave. Position in organisation Light Simulation Engineer part of the … 3D data. Application of physically correct materials Creation of sensors & implementation of design tables Mesh adjustment Launching Simulations and use of HPC Use of active simulation for design Data Analysis, Report & Demonstration Compilation Detailed Analysis of Simulation Results, Including but not exhaustive Occupant Vision and Visual Ergonomics Lighting Concept strategy Interior Lighting (Internal reflections, Sunlight effects, core functional … stowage lighting, Displays HUD, Cube simulations) Exterior Lighting (Front and rear lighting experience and performance. Impacts to customers and environment lit and unlit) Lighting effects Legal verification Vehicle benchmarking Rootcauseanalysis of Errors and defects discovered Implications or impact introduced by the system/components into interfacing systems i.e. Interior Trim or BiW must be identified More ❯
SOC, NIST, ISO etc.) Maintain detailed documentation and reporting for audits and compliance reviews. Process Improvement & Risk Mitigation: Develop and refine incident response standard operating procedures and playbooks. Conduct rootcauseanalysis and post incident reports to identify areas for improvement. Recommend and implement process improvements to enhance detection, response and recovery capabilities. Operational: Operate and maintain … s) and effective/timely resolution with IT Security Maintain relationships with third-party IT security vendors and strategic partners What we're looking for: 'Hands-on' IT Security analysis and engineering experience including securing systems, networks and infrastructure; operational support, including on-call experience Proven experience including combination of intrusion detection, malware analysis, forensics and incident response More ❯
system software across multiple platforms • Troubleshoot and maintain integrity of network components including switches, routers, and firewalls • Implement operating system enhancements to improve reliability and performance • Perform system capacity analysis and planning for future growth requirements • Optimize system operations and resource utilization across virtual and physical infrastructure Technical Leadership & Support • Provide Tier 1 (Help Desk) and Tier 2 (Escalation … problem identification, diagnosis, and resolution • Lead complex troubleshooting efforts for critical production issues • Manage daily configuration and operation activities of enterprise IT systems • Deliver detailed analysis and feedback to agency management for escalated tickets • Support dispatch system operations and remain engaged through complete problem resolution Architecture & Integration • Support the design of systems and mission architecture with associated hardware recommendations … physical infrastructure components • Drive automation initiatives to improve operational efficiency and reduce manual intervention Strategic Infrastructure Planning • Provide in-depth troubleshooting expertise for complex IT system failures • Conduct performance analysis and implement optimization strategies • Develop and maintain comprehensive documentation for system configurations and procedures • Lead disaster recovery planning and testing for critical infrastructure • Mentor junior administrators and contribute to More ❯
all data, service, and infrastructure incidents that occur during the daily production cycle across all regions, index platforms, and asset classes and prioritize resolution of high impact issues Conduct rootcauseanalysis and impact determination for incidents to help drive incident management review with product, legal, and compliance teams Create and maintain documentation such as index publications … ll need to have: Bachelor's Degree, preferably in Computer Science and/or Finance, or equivalent professional experience Experience with managing and building workflow tools, data manipulation, data analysis, data quality and data science tools. (E.g. SQL, QSEN, Excel, Informatica, Python, Jupiter notebook, VBA) Direct experience dealing with either Fixed Income data, pricing or its application in indices …/portfolios Demonstrated experience in data management principles and quantitative analysis skills with the use of Python and SQL in a business environment Extensive knowledge of index product areas such as Fixed Income or Multi-Asset families Strong attention to detail and high degree of demonstrated decision-making and problem-solving skills Excellent written and verbal communication skills Legal More ❯
people bring unparalleled expertise and dedication and we are always looking to expand our team. Consulting Services Group (CSG) is seeking a Senior IT Operations Analyst to provide systems analysis techniques and procedures, including consulting with users, to ascertain functional requirements. This entails maintaining and providing technical support for a customer's product at customer field locations. You will … IT Operation Analysts remotely and, at times, be on-site at field sites to maintain site operational status if additional assistance is required. Duties/Tasks and Responsibilities: . Analysis Conduct a comprehensive continuous examination of system components to ascertain that the proposed system effectively satisfies the identified requirements and objectives. Develop detailed service reports to document service visits … complex issues. Escalate tickets that require higher-level expertise or are outside of scope to the assigned teams. Identify recurring issues or patterns within the ticketing system and perform rootcauseanalysis to drive long-term solutions, improving system stability and reducing future incidents. Ensure strict adherence to service level agreements (SLAs) by actively monitoring ticket response More ❯
infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience … Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. ️ Server & Application Support Troubleshoot server issues across cloud (AWS), on-premise More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
production environments for smooth rollouts Document processes and share knowledge with team members Participate in change management activities, including CAB meetings Provide 2nd/3rd line incident resolution and rootcauseanalysis reports Collaborate with deployment teams to drive continuous improvement Offer on-call and out-of-hours support as required (rota basis) Travel within the UK More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
new and updated system changes Developing, executing, and improving documentation for installation, configuration, hardening, and operations and maintenance tasks Ensuring compliance with IT infrastructure standards, policies, and procedures Conducting rootcauseanalysis and resolving system and application faults and errors Ensuring operating systems and applications comply with Department of Defense (DoD) guidelines, including DISA Security Technical Implementation More ❯
operations and maintenance tasks Document activities, status, and issues worked on Provide input to and follow Configuration Management processes Ensure adherence to IT infrastructure standards, policies, and procedures Perform rootcauseanalysis and resolve system and application faults and errors Maintain working knowledge of Microsoft Active Directory, Group Policy Objects (GPOs), DHCP, DNS, and PowerShell General understanding More ❯
operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct rootcauseanalysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and rootcauseanalysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using More ❯
and test network engineering/administration activities. Create and maintain Standard Operating Procedures (SOPs) and technical documentation. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Required Qualifications Top Secret Clearance Minimum of a Bachelor's degree in Science, with 12-15 years' experience or Master's More ❯
activities with the NMCI Operations Manager, NOC Lead, Release Management team and other key stakeholders. •Tier III escalation support and vendor engagement supporting Incident Management activities. •Active participation in RootCauseAnalysis for Problem Management activities. You'll Bring These Qualifications: •Requires B.S. Degree and 8-12 years of prior relevant experience or Masters with More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Monday - Sunday - 4 on 4 off - 7pm - 7am. Key Responsibilities as a Cloud Operations Engineer: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and rootcauseanalysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
assigned trouble tickets, including incident and deployment tickets, providing timely updates in the ticketing system that is informative of the work performed. Also provide correction of discrepancies identified and rootcauseanalysis to prevent future discrepancies. Distribute peripheral IT equipment supplies (i.e., network printer toner, etc.) Support the maintenance of local area network (LAN) and wide area More ❯
Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed rootcauseanalysis Collaborating with the … times through tooling and knowledge-sharing Supporting the UK customer base with occasional flexibility to liaise with US counterparts What We're Looking For Strong SQL skills for data analysis and report creation Cloud support experience in a technical role Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot More ❯
Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed rootcauseanalysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯
Helm charts, and pod definition. • Kubernetes Administration: Manage and configure Kubernetes clusters for high availability, scalability, and security. • Debugging and Defect Correction: Troubleshoot and resolve software defects with effective rootcauseanalysis and debugging techniques. • GPU Configuration and Support: Configure and optimize GPU resources using CUDA or other technologies for compute-intensive workloads. • Automated Testing and Deployment … Strong analytical and problem-solving mindset • Excellent verbal and written communication skills • Adaptability and a drive for continuous learning and improvement Bonus If You Have: • Understanding of RF signal analysis or satellite communications systems Engineer smarter, Build bolder. Apply now and learn more about our extensive benefits and customizable compensation packages More ❯
problem-solving and troubleshooting abilities. Attention to detail and commitment to data accuracy. Experience with cloud-based data migration. Strong analytical and problem-solving skills, with ability to conduct rootcauseanalysis on system, process or production problems and ability to provide viable solutions. Experience working in an Agile environment with Scrum Master/Product owner and More ❯