CDN, DDoS protection, DNS, Zero Trust, and Anycast networks. Implement Infrastructure as Code (Terraform) and maintain CI/CD pipelines, automation, and monitoring workflows. Support BAU operations, incident response, rootcauseanalysis, and on-call support. Collaborate with cross-functional teams and clients to translate business requirements into technical solutions. Mentor junior engineers and drive continuous improvement More ❯
IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and rootcauseanalysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep More ❯
Birmingham, West Midlands, Marston Green, West Midlands (County), United Kingdom
Applause IT Recruitment Ltd
IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and rootcauseanalysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sanderson
documentation Support compliance with internal processes and security policies What You'll Bring Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset focused on rootcauseanalysis and continuous improvement Collaborative attitude - eager to share knowledge and learn from others Risk-aware approach to identifying and resolving potential issues MUST BE ELIGIBLE More ❯
to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving rootcauseanalysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical Teams to ensure robust service transition practices More ❯
Azure, and endpoint infrastructure challenges Collaborate with engineering teams on automation, scripting, and tooling improvements Oversee vendor relationships and guide technology strategy to align with business needs Drive rootcauseanalysis, proactive monitoring, and resilience planning to minimise disruption What You’ll Bring Proven experience in leading or mentoring technical support teams in high-pressure environments Expert More ❯
reports using tools such as SQL, DataBricks, Excel, Power BI, or Tableau. Collaborate with IT, finance, and loan operations teams to resolve data quality issues and streamline processes. Perform rootcauseanalysis on data discrepancies and recommend corrective actions. Assist in audits and regulatory reporting by providing supporting data and documentation. Participate in system conversions, upgrades, and More ❯
Compliance and Security Controls: Implement and monitor controls to ensure infrastructure build and release processes meet regulatory and internal compliance requirements. Incident and Problem Management: Oversee incident response and rootcauseanalysis related to build and release operations, ensuring timely resolution and preventative measures. Performance Monitoring and Optimization: Monitor build and release performance metrics and implement optimizations More ❯
Strong understanding of distributed systems, fault tolerant design, and high availability architectures. Knowledge of CI/CD pipelines and infrastructure as code tools (Terraform, Ansible, CloudFormation). Experience in rootcauseanalysis and implementing systemic improvements. Preferred: Significant experience with UX/UI writing or design Knowledge of regulatory standards and compliance (e.g., PCI DSS, HIPAA). More ❯
Reliability Engineering:Define SLIs/SLOs and manage error budgets- use data-driven insights to balance reliability and feature velocity. Lead on-call rotations, incident response, and conduct blameless rootcauseanalysis to drive continuous improvement. Performance & Capacity:Forecast and right-size resource usage across clusters and middleware Profile and tune application performance (CPU, memory, GC, threading More ❯
leaders both within Leidos and CBP. Assist in change management of container platform for new versions of OpenShift, Hotfixes, SysAdmin tasks, etc. Works with experienced team members to conduct rootcauseanalysis of issues, review new and existing code and/or perform unit testing. Authors/edits system documentation/playbook(s) Partners with experienced team More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
on continuous innovation. Service Assurance: Lead the Operations Control Center (OCC), running modern service management processes for monitoring, incident, problem, and change management. Ensure proactive detection, rapid response, and root-causeanalysis to keep mission critical systems always on. Global Support Services: Direct global customer and employee support, desk-side services across bureaus, and on-site technical More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
policies across cloud estates. Execute backup, disaster recovery, and business continuity procedures. Systems Management & Optimisation: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and rootcauseanalysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯
and test network engineering/administration activities. • Create and maintain Standard Operating Procedures (SOPs) and technical documentation. • Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Job Title Systems engineer (Senior) Top Skills Details • BS Degree with 12-15 years' experience or Master's degree with More ❯
and in-depth experience of Oracle Engineered systems and subsystems, especially Exadata Ability to troubleshoot and resolve complex hardware/software issues, restore environments to an operational state, perform rootcauseanalysis and provide forward thinking mitigation strategies Good communication and analytical skills Familiarity with security practices in web application delivery and general knowledge of network topology More ❯
and Windows environment is required. Requirements: Qualifications/What you bring (Must Haves) - Highlight Top 3-5 skills Candidate should be knowledgeable of the following: Excellent troubleshooting, problem solving & rootcauseanalysis skills. Exceptional customer service. Candidate should be able to work under pressure. Self-starter and be able to follow defined corporate processes & policies. Strong team More ❯
platforms, XDR solutions, and network analytics, to identify anomalies, insider threats, and lateral movement. Support incident management and response as a technical SME and incident coordinator, ensuring timely containment, rootcauseanalysis, and recovery during major security events. About us The NHS England board have set out the top-level purpose for the new organisation to lead More ❯
of Windows and Windows Servers. Experience with Cisco hardware and operating systems. Certification required, at a minimum, Cisco Certified Network Associate (CCNA). Experience with packet capture and network analysis tools is required. Experience with monitoring solutions and datacenter operations required. Desired Skills: Experience with network security principles, threats, and vulnerabilities. Experience with Palo Alto hardware and operating systems. … network-based server systems. Ability to work flex and overtime hours with some weekend hours expected. Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-causeanalysis and mitigation. Effective communication, writing, documentation, and requirements gatherings skills are needed to be effective in this role for working with other members of the … preferred. Eight (8) years progressively responsible network systems engineering experience is required. Certification required, at a minimum, Cisco Certified Network Associate (CCNA). Familiarity with packet capture and network analysis tools is required. Knowledge of monitoring solutions required. VMWare, VSphere, and VCenter experience is strongly desired. Four (4) years of experience can be substituted for a degree for total More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct rootcauseanalysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell Tobin
support while doing progress tracking for high-priority projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers … across multiple programs to support the needs of the business, for example, implementing tooling changes, assisting with root-causeanalysis, conducting comprehensive audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for … Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support on team execution tracking and outbound communications Minimum Qualifications: Proven experience in data analysis with the ability to interpret data and provide actionable insights Experience with data querying languages (e.g. SQL), Google Suite (Google Docs, Sheets, Slides, etc), Lucid Charts, etc. Excellent verbal More ❯
support while doing progress tracking for high-priority projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers … across multiple programs to support the needs of the business, for example, implementing tooling changes, assisting with root-causeanalysis, conducting comprehensive audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for … Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support on team execution tracking and outbound communications Minimum Qualifications: Proven experience in data analysis with the ability to interpret data and provide actionable insights Experience with data querying languages (e.g. SQL), Google Suite (Google Docs, Sheets, Slides, etc), Lucid Charts, etc. Excellent verbal More ❯
Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. … Facilitate rootcauseanalysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice. *Provide problem training and guidance to resolution teams. *Provide reports and metrics on problem activities. *Audit problem activities. *Continuously improve problem processes by identifying, proposing, and implementing improvements. Background Senior More ❯
across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting rootcauseanalysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯
across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting rootcauseanalysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯