Bristol Mail Centre, Gloucester Road North, Filton, Bristol, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
Chester Mail Centre, Jupiter Drive, Chester West Employment Park, Chester, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
Croydon Mail Centre, Beddington Farm Road, Croydon, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
Gatwick Mail Centre, James Watt Way, Crawley, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
North West Midlands Mail Centre, Sun Street, Wolverhampton, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
Nottingham Mail Centre, Padge Road, Beeston, Nottingham, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
Heathrow Worldwide Distribution Centre, Axis Park, Hurricane Way, Langley, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
Exeter Mail Centre, Osprey Road, Sowton, Exeter, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritise corrective actions to meet operational more »
Sheffield Mail Centre, First Post House, Brightside Lane, Sheffield, England
ROYAL MAIL GROUP LIMITED
and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, rootcauseanalysis, fault logging Identify the rootcause of automation faults/breakdowns and prioritize corrective actions to meet operational more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
wide application and system problems. Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications. Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Seek opportunities for continuous improvement to support effective and efficient operations Develop and document … solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after … Experience with Scripting/Automation through PowerShell or other scripting languages Experience troubleshooting issues in a growing environment Extensive Experience with log reviews, incident analysis, and identification of issue trends Experience with server patch management methodologies, such as SCCM or MECM Experience with installing, configuring, and managing active directory more »
impact of incidents, preventing recurrence of issues, and driving continuous improvement initiatives. Proactively identify and prioritize problems within the financial services domain through trend analysis, incident reports, and stakeholder feedback. Conduct in-depth rootcauseanalysis to understand the underlying issues contributing to incidents and problems. … units, and external partners. Provide regular updates on problem resolution progress and key milestones. Maintain accurate documentation of problem management activities, including incident records, rootcause analyses, and resolution plans. Generate insightful reports to track performance metrics and identify areas for improvement. Proven experience \\as a Problem Manager more »
service. The place of work is Lindenstrasse 2, 6340, Baar, Switzerland. Essential Duties Include, but are not limited to, the following: Drive technical support analysis with heavy emphasis on excellent customer service and methodical troubleshooting of IT related problems for onsite/remote users; including, but not limited to … escalation point for Tier 1, Tier 2, and Tier 3 support. Ticket queue management using ServiceNow. Perform extended or complex troubleshooting and participate in rootcause analysis. Make decisions based on existing process with attention to side effects and downstream effects; suggest modifications to process with focus on … excellent customer service. Ability to apply analytical and critical thinking. Ability to work independently with little oversight and direction. Ability to mentor others, determine rootcauseanalysis, and provide guidance on resolution. Minimum Qualifications High School Diploma or General Education Degree (GED). 5+ years of previous more »
Berkeley Square - Talent Specialists in IT & Engineering
the reliability and security of their IT infrastructure. Position Overview: As a Senior IT Problem Manager, you will be responsible for overseeing the identification, analysis, and resolution of IT problems to minimize business impact and enhance service quality. You will collaborate closely with cross-functional teams to implement proactive … and incident management. Key Responsibilities: Lead the development and implementation of proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough rootcauseanalysis of major incidents and service disruptions to prevent future occurrences. Collaborate with IT teams and business stakeholders to prioritize and … Proven track record of leading problem management initiatives and driving process improvements. Excellent analytical and problem-solving skills with the ability to conduct thorough rootcause analysis. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Relevant certifications such as ITIL more »
of plant and transmission assets. Liaise with and provide technical support to the site-based O&M team, including supporting warranty management. Utilise data analysis tools to monitor and assess asset behaviour, performing detailed analysis of data from systems including cable temperature monitoring and HV electrical SCADA systems. … Develop and implement monitoring measures to ensure continued compliance of the asset with regulatory requirements such as those associated with the Grid Code. Undertake rootcauseanalysis of defects and propose remedial actions. Review and approve any changes to scheduled maintenance plans. Action and/or prepare … and SQSS. Skilled in the use of diagnostic tools and data manipulation programs (e.g. MATLAB, SCADA, MySQL, C++, Tableau, etc.). Confident carrying out rootcause analysis. Full GWO offshore training is required for this position but can be provided if necessary. Knowledge of wind farm and transmission more »
of plant and transmission assets. Liaise with and provide technical support to the site-based O&M team, including supporting warranty management. Utilise data analysis tools to monitor and assess asset behaviour, performing detailed analysis of data from systems including cable temperature monitoring and HV electrical SCADA systems. … Develop and implement monitoring measures to ensure continued compliance of the asset with regulatory requirements such as those associated with the Grid Code. Undertake rootcauseanalysis of defects and propose remedial actions. Review and approve any changes to scheduled maintenance plans. Action and/or prepare … regime such as the Grid Code and SQSS. Use of diagnostic tools and data manipulation programs (e.g. MATLAB, SCADA, MySQL, C++, Tableau, etc.). Rootcause analysis. Full GWO offshore training is required for this position. Knowledge of the following areas is desirable: Wind farm and transmission asset more »
program quality audits in accordance with program audit schedules and report results/document findings. Provide guidance to, and work with programs to establish rootcause(s) and sound corrective actions for findings and requirement escapes. Establish strategic approach to witness testing. Provide review and input to program … prior relevant experience. 2+ years of experience supervising or leading teams or projects. In depth knowledge of ISO 9001:2015. Experience in quality auditing, rootcauseanalysis and test witnessing. Continuous improvement experience in leading innovative changes Knowledge of statistical process control. US citizenship and the ability more »