and test network engineering/administration activities. • Create and maintain Standard Operating Procedures (SOPs) and technical documentation. • Provide follow-up reports (technical findings, feedback, and resolution steps taken) for RootCauseAnalysis and process improvement initiatives. Job Title systems engineer Top Skills Details BS Degree with 12-15 years' experience or Master's degree with More ❯
change packages (enhancements/fixes), and problem reports. • Network and Systems Performance: Monitor, maintain, and report on performance, ensuring optimal operation. • Performance Tuning and Troubleshooting: Conduct performance tuning, troubleshooting, rootcauseanalysis, and benchmarking following established procedures. • Network Administration: Manage firewalls, tools, and Web Proxy services. Create and maintain network and systems diagrams and administration documentation (SOPs More ❯
for management of Information Technology (IT) services. Common Tasks Could include: - Password resets within Active Directory, Internet Browser troubleshooting, Layer 1 Network Connectivity Troubleshooting, DNS/IP address troubleshooting, RootCauseanalysis of on-going issues, Email/Exchange issues, application install/troubleshooting, Printer/Network Drive mapping, telephony issues, desktop workstation issues, etc. Top Skills More ❯
and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics , training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. To explore and learn more, click here ! Are you … HW/SW installation . Interface with Project Manage r, I ntegrated Product Teams, and other stakeholders for planning, scheduling, and executing installation of CUAS radar systems Contribute to RootCauseAnalysis and failure troubleshooting in the set up and operation of radar system by collaborating with internal experts to meet product objectives . Expert knowledge in More ❯
across a matrix of compliance regimes and hosting infrastructure types. The team culture emphasizes engineering rigor and operational excellence at scale. This means pre-empting production issues, performing deep root-causeanalysis, and making key investments in automation and self-healing systems. If you're excited about infrastructure at scale and working with Kubernetes, this is the More ❯
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
e.g., DNS, DHCP, NFS) within RHEL environments. - Perform kernel tuning and system optimization to enhance performance and reliability. - Implement and manage security policies using SELinux and firewall configurations. - Conduct rootcauseanalysis for system failures and implement corrective actions to prevent recurrence. - Implement and manage cloud security best practices, including identity and access management (IAM), encryption, and … factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and More ❯
for rapid deployment and software updates. Monitoring & Alerting: Utilize advanced monitoring tools for proactive system health checks and automated incident alerts. Site Reliability: Improve system reliability through incident management, rootcauseanalysis, and capacity planning. Security & Compliance: Follow security best practices, including access control, vulnerability management, and adherence to F1 technical regulations. Collaboration & Communication: Work with cross More ❯
external audits, addressing non-conformities and ensuring effective corrective actions are implemented. • Analyse quality data, trends, and metrics to drive continuous improvement initiatives, reduce defects, and improve efficiency. • Lead rootcauseanalysis and problem-solving efforts using Six Sigma, 8D, and other quality methodologies. • Strong leadership, communication, and problem-solving skills. • Work closely with engineering, production, programmes … decision-making skills with a focus on quality and operational excellence. • Excellent analytical and problem-solving skills, capable of interpreting complex data and deriving actionable insights. • Proficient in statistical analysis and continuous improvement methodologies. • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders • High attention to detail for ensuring compliance with stringent More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify recurring issues and contribute to rootcauseanalysis and long-term fixes. Key Skills & Experience: Previous experience in a 1st line support or service desk role, ideally within an MSP. Prior experience in More ❯
basic level of technical knowledge/experience. Very good understanding of the service expectations of client. Proven workflow management skills within an IT environment Excellent problem-solving skills and rootcauseanalysis Ability to develop relationships with ISPs Excellent people skills and a desire to develop those around you Ability to communicate at all levels Hays Talent More ❯
Hands-on experience with IDS/IPS technologies and threat-hunting activities Experience within Defensive Cyber-attack methodologies and frameworks. Understanding of Malware capabilities, attack vectors, propagation, and impact. Rootcauseanalysis and leading T2 incident investigations Process/Playbook/Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules or More ❯
Annapolis Junction, Maryland, United States Hybrid / WFH Options
GTSC Talent Solutions
patching status, and security compliance. Provide insights and recommendations for performance improvements and security enhancements. 4. Issue Remediation: Respond to and resolve incidents related to enterprise tools promptly. Perform rootcauseanalysis of recurring issues and develop strategies to prevent future occurrences. Collaborate with other IT teams to address complex problems and implement long-term solutions. 5. More ❯
other user facing IT Related Issues/Tasks Incident Management: Analyze and diagnose complex technical problems Implement temporary workarounds and permanent solutions Track and document incident resolution steps Perform rootcauseanalysis Escalate to Tier 3 Networks, Systems or Cyber Analyst when necessary Non Negotiable Requirements: 1. Top Secret with investigation current within the last 5 years More ❯
solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and rootcauseanalysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯
solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and rootcauseanalysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯
authentication workflows, including OAuth 2.0 and OpenID Connect. Knowledge of Object-Relational Mapping (ORM) tools such as Sequelize. Familiarity with JIRA, Git, and GitLab. Strong problem-solving skills, including rootcauseanalysis and corrective action planning. Ability to understand and translate user requirements into actionable solutions. Certifications DoD 8570 Compliant Security+ or CISSP certification is mandatory. About More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Charis Grants Limited
with the design, deployment, and management of cloud-based Azure infrastructure solutions. Ensure the efficient operation, monitoring, and maintenance of cloud environments, virtual machines, storage, networking, and databases. Perform rootcauseanalysis of recurring infrastructure issues and provide solutions to improve system reliability. Collaborate with the 1st line support teams to escalate and resolve complex technical issues. More ❯
Norfolk, Virginia, United States Hybrid / WFH Options
SAIC
fix Information Technology support in a fast paced, high energy environment. Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution. Provide rootcauseanalysis and be comfortable recommending permanent configuration changes when necessary. Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues More ❯
pipeline monitoring, alerting, and logging to detect failures and performance bottlenecks. Build automation to ensure data quality, lineage tracking, and schema evolution management. Participate in incident response, troubleshooting, and rootcauseanalysis for data issues. Advocate for DataOps best practices, driving automation, reproducibility, and scalability. Document infrastructure, data workflows, and operational procedures. What are we looking for More ❯
for network configurations, procedures, and policies. • Plan and execute network and virtualization projects, ensuring timely delivery and adherence to budget and quality standards. • Responsible for troubleshooting network incidents, providing rootcauseanalysis and documenting information in ticketing system (ServiceNow) and knowledge repositories (MS SharePoint). • Willing to work nights for network Change Request (CR) implementations and be More ❯
code using carious DevOps tools such as Jenkins GitHub Ansible, PowerShell Strong oral and written communication skills Provide operations and maintenance support to the DCS hosting platform solutions. Conduct rootcauseanalysis of noted system performance an operational issue. Experience with patching and routine platform reboots across the hosting environment. Monitor the performance systems to analyze the … Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and More ❯
is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-causeanalysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯