code using carious DevOps tools such as Jenkins GitHub Ansible, PowerShell Strong oral and written communication skills Provide operations and maintenance support to the DCS hosting platform solutions. Conduct rootcauseanalysis of noted system performance an operational issue. Experience with patching and routine platform reboots across the hosting environment. Monitor the performance systems to analyze the … Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and More ❯
is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-causeanalysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯
program needs. Investigate and resolve user application access issues. Resolve name change issues by updating system directory/LDAP with appropriate attribute changes from customer database. Document incidents, workaround, rootcauseanalysis, and corrective actions Perform system checkouts and testing of system upgrades and patches in the operational environments Coordinate with enterprise partners on system outages and More ❯
must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations. Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. Preform Network ticket resolution. Support … Use administrative access to the network to provision new switches, router, VLANs and Crypto. Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. Routing Service Requests to the appropriate organization required for incident resolution. Performs rootcause analyses. Completes problem resolutions associated with incident ticket(s More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Rootcauseanalysis and proactive problem solving. The team is empowered to deploy changes in response to arising requirements. Business-as-usual maintenance: Use of automation tools and More ❯
london (city of london), south east england, United Kingdom
Circana
is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-causeanalysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯
issues. Help building tools to support client integrations. Provide support to FlexTrade clients globally and advise on questions and queries. Liaise with clients/brokers to interpret queries for rootcauseanalysis and propose appropriate workarounds and solutions Professional experience in FIX protocol Excellent analytical and problem-solving skills. Accuracy and attention to detail. Programming experience preferred More ❯
mitigation strategies. Develop and deliver real-time risk dashboards and MI for senior leadership and governance committees. Conduct control testing and assurance activities on design and operational effectiveness. Drive rootcauseanalysis of operational incidents and ensure control enhancements are implemented. Collaborate with internal audit, compliance, and technology on cross-functional risk initiatives. Prepare high-quality risk More ❯
system of systems and/or system architecture. Derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle. Assess and document test or analysis data to show compliance. Support definition of Interface Control Documents (ICDs) for network operations or remote operations. Position Qualifications: Bachelors in a STEM field from an accredited institution or … a U.S. citizen. Preferred Skills: Electronic warfare experience. Familiarity with Electromagnetic Spectrum/digital communications. Advanced troubleshooting skills for RF and IT systems. Previous Military or Military environment experience. Rootcauseanalysis experience. Security Clearance Requirement: A current DoD clearance is required for this work. Security Clearance: Many of our positions require the ability to obtain a More ❯
vulnerabilities are exploited or identified in real-time. Work with relevant teams to contain and mitigate security breaches, ensuring minimal impact on the business. Develop post-incident reports, including rootcauseanalysis and remediation strategies. Security Strategy & Improvement: Stay up-to-date on the latest security trends, tools, techniques, and frameworks. Continuously evaluate and improve the organisation More ❯
Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead the rootcauseanalysis to prevent similar issues from popping up again. Automation Whizz: Got a repetitive task? You'll be the one automating it away! From environment setup More ❯
and business partners to identify workflows or processes where automation can improve efficiency and or reduce costs. • Provide Application support, configuration, installation and troubleshooting • Troubleshoot technical issues, identify the cause, determine possible resolutions, and remediate issues in existing applications • Work across Sentinel Segments, Teams and Customer groups to ensure that our SDE meets their requirements of the Sentinel program … in technical judgment with significant impact to program success • Experience creating detailed plans of execution and schedules for complex projects. • High proficiency in technical problem solving; to include decomposition, rootcauseanalysis, solution development, implementation and monitoring • Experience in designing complex infrastructure and platform system architectures that incorporate a hybrid on-prem and cloud model. • Ability to More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Cooper Parry
employee experience, and directly influence margin and value creation across the firm. You'll be getting stuck into a wide range of tasks, including; Process Optimisation Delivery Leading discovery, analysis, and redesign of core processes across multiple service lines and operational functions. Mapping current and future-state processes with clear visuals, evidence-based insights, and financial impact analysis. Identifying … service leads and the Transformation Team. Collaboration & Engagement Working across the business to understand operational challenges and co-designing solutions that work in practice. Facilitating workshops, user interviews, and root-causeanalysis sessions. Partnering with Technology, Business Operations, and Finance to align process changes with automation and digital capability. Acting as a key point of engagement with More ❯
system software updates and perform firmware configuration on Crestron, AMX, and Extron platforms Provide Tier II/III technical support for system outages, performance degradation, and integration issues Execute rootcauseanalysis and develop corrective actions for recurring AV/VTC issues Coordinate with government stakeholders, end users, and vendors to ensure uninterrupted classified communications Monitor system More ❯
and maintain quality management system documentation Produce and maintain Quality Management Plans for new and existing projects Support project non-conformance recovery and closure through defined QMS procedures. Facilitate rootcauseanalysis and corrective action implementation; driving timely completion of actions. Review and approve supplier First Article Inspection Reports and compile internal First Article Inspection Reports in More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture PLC
manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including rootcauseanalysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯
patching status, and security compliance. • Provide insights and recommendations for performance improvements and security enhancements. 4. Issue Remediation: • Respond to and resolve incidents related to enterprise tools promptly. • Perform rootcauseanalysis of recurring issues and develop strategies to prevent future occurrences. • Collaborate with other IT teams to address complex problems and implement long-term solutions. 5. More ❯
a plus, but not required High proficiency with at least one programming/scripting language (e.g., Go, Python, C) and ability to learn additional languages quickly Ability to perform rootcauseanalysis Strong verbal and written communication skills, including the ability to communicate effectively and efficiently with both coworkers and third-party vendors Strong collaboration skills with More ❯
hazard recognition, and incident prevention. Provide mentorship and oversight to site safety managers and coordinators; assist in hiring and training safety staff. Investigate incidents, near misses, and injuries; perform rootcauseanalysis and recommend corrective actions. Collaborate with operations team members to develop project-specific accident prevention plans (APPs), activity hazard analyses (AHAs), and site-specific high More ❯
architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform RootCauseAnalysis (RCA) and provide recommendations for application teams Improve availability and reduce customer impact using Industry best observability tools Ensure best-practice and security-minded architecture More ❯
project proposals and for the development of actionable performance measures, metrics, and standard operating procedures. Work with other contractor staff to develop design compliance performance measures and participate in rootcauseanalysis of design compliance problems. Attend DoS and inter-bureau collaborative working groups as a Subject Matter Expert (SME) on DoS Technical Security Systems installation requirements More ❯
execute, and maintain test cases based on requirements, user stories, acceptance criteria, and technical documents Ability to review and interpret system and application logs, and assist with troubleshooting and rootcauseanalysis Secret clearance Bachelor's degree Nice If You Have: Experience with hardware testing and troubleshooting Experience with Jira, WSL, and GitLab Ability to pay strict More ❯
components. Ensure seamless database deployment and version control processes. Proactively monitor database health using performance monitoring tools. Respond to database-related incidents, troubleshoot issues, and implement effective solutions. Perform rootcauseanalysis to prevent recurring problems. Maintain comprehensive documentation of database configurations, processes, and procedures. Create reports on database performance, incidents, and maintenance activities. Provide regular updates More ❯
quality and accurate reports for a wide range of stakeholders. Collaborate with Security Engineers and cross-functional teams to investigate and remediate large scale security incidents. Support security incident rootcauseanalysis, identify control gaps, and recommend mitigation strategies. Collaborate with cross-functional teams to drive improvements to security tools, policies and processes. Improve the effectiveness and More ❯
customer base, both locally and remotely. Provide technical support to both local and remote end-users with the installation and troubleshooting of hardware/software and networking components. Perform root-causeanalysis to diagnose, troubleshoot and resolve issues, and/or route through proper escalation channels. Provide assistance to the local SCIF IT Manager in support of More ❯