201 to 225 of 745 SLA Jobs

complete calls and the details of actions performed to troubleshoot/resolve support calls • Ensuring that all daily tasks are carried out according to the agree procedures and within SLA’s • Identifying trends and critical issues and escalating them to other team members or management, as required • To be proactive in identifying areas for improvement and bringing these ideas to More ❯

checks and reporting. Develop self-healing routines for recurring problems. 4. Monitoring & Reporting Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks More ❯

checks and reporting. Develop self-healing routines for recurring problems. 4. Monitoring & Reporting Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks More ❯

checks and reporting. Develop self-healing routines for recurring problems. 4. Monitoring & Reporting Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks More ❯

checks and reporting. Develop self-healing routines for recurring problems. 4. Monitoring & Reporting Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks More ❯

support with compliance standards. Have a very positive and proactive approach to daily working requirements and be able to self-manage and contribute to achieving all programme-specific service level agreement elements. If the prospect of representing a luxury automotive brand while enjoying the benefits of flexible, remote work appeals to you, we invite you to join our team. Share More ❯

access points and switches. Manage service desk tickets using ITSM tools, maintain accurate documentation and update knowledge-base articles. Work collaboratively with account managers and technical teams to ensure SLA compliance, client satisfaction and continuous improvement. Contribute to onboarding/migration projects, system updates or client site roll-outs where required. What we’re looking for Extensive service-desk/ More ❯

via telephone, e-mail and remote-control software Provide excellent service to clients and set expectations based on agreed processes To manage all service requests in accordance with agreed SLA's To 'own' end user issues through to resolution or escalation Keep Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC More ❯

via telephone, e-mail and remote-control software Provide excellent service to clients and set expectations based on agreed processes To manage all service requests in accordance with agreed SLA’s To ‘own’ end user issues through to resolution or escalation Keep Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC More ❯

via telephone, e-mail and remote-control software Provide excellent service to clients and set expectations based on agreed processes To manage all service requests in accordance with agreed SLA’s To ‘own’ end user issues through to resolution or escalation Keep Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC More ❯

contract role starting late November/early December, with multiple openings and opportunities for long-term engagement. Key Responsibilities Provide first-line field support and routine maintenance within defined SLA targets. Carry out installation, commissioning, and testing of telecom network equipment including PDH, SDH, Microwave, DC Chargers, and IP Networks. Work on LAN/WAN and MPLS networks using Cisco More ❯

team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join LoughTec? Work with a forward-thinking team at the forefront of cybersecurity and managed More ❯

team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join LoughTec? Work with a forward-thinking team at the forefront of cybersecurity and managed More ❯

team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join Us? Work with a forward-thinking team at the forefront of cybersecurity and managed More ❯

3rd line support to healthcare customers Handling SQL/database queries , troubleshooting application issues , and performing on-site software installations Managing and resolving incoming support calls and tickets within SLA timeframes Working collaboratively with development teams to escalate and resolve more complex issues Maintaining ticket logs and issue resolution through Jira or similar platforms Delivering user training for new customers More ❯

adhered to. All local guidelines for cost control are adhered to. • Shift and Rota responsibility • Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s Experience • Excellent communication, interpersonal and customer care skills. • Ability to work well under pressure and to tight timescales. • Strong organizational and problem-solving skills. • Knowledge of More ❯

adhered to. All local guidelines for cost control are adhered to. • Shift and Rota responsibility • Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s Experience • Excellent communication, interpersonal and customer care skills. • Ability to work well under pressure and to tight timescales. • Strong organizational and problem-solving skills. • Knowledge of More ❯

adhered to. All local guidelines for cost control are adhered to. • Shift and Rota responsibility • Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s Experience • Excellent communication, interpersonal and customer care skills. • Ability to work well under pressure and to tight timescales. • Strong organizational and problem-solving skills. • Knowledge of More ❯

adhered to. All local guidelines for cost control are adhered to. • Shift and Rota responsibility • Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s Experience • Excellent communication, interpersonal and customer care skills. • Ability to work well under pressure and to tight timescales. • Strong organizational and problem-solving skills. • Knowledge of More ❯

adhered to. All local guidelines for cost control are adhered to. • Shift and Rota responsibility • Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s Experience • Excellent communication, interpersonal and customer care skills. • Ability to work well under pressure and to tight timescales. • Strong organizational and problem-solving skills. • Knowledge of More ❯

talented Exchange Engineer to join their dynamic team. This is your chance to dive into a role where your expertise will help maintain Exchange Sustainability at a remarkable 99.9% SLA! Essential Skills: Proficiency in Exchange 2016 & 2019 (migration Exp) or higher, Experienced with Multi-Node DAG configurations across multiple data centres. Strong experience in Clustering within a large Exchange environment. More ❯

talented Exchange Engineer to join their dynamic team. This is your chance to dive into a role where your expertise will help maintain Exchange Sustainability at a remarkable 99.9% SLA! Essential Skills: Proficiency in Exchange 2016 & 2019 (migration Exp) or higher, Experienced with Multi-Node DAG configurations across multiple data centres. Strong experience in Clustering within a large Exchange environment. More ❯

contact for key suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯

contact for key suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯

contact for key suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯