Remote Customer Success - Retention & Expansion (Remote, United Kingdom)
- Location
- Ascot, Berkshire, United Kingdom
valued Operational Excellence Your processes are structured, organised, and measurable What You Bring 3 5 years experience in Customer Success, Account Management, or SaaS retention roles Proven experience leading renewal and cancellation conversations Strong commercial instinct and confidence discussing contracts, pricing, and value High emotional intelligence and resilience under pressure ...