31 to 55 of 84 Service Delivery Jobs in the North West

take forward the Trust's People Sub Strategy. As a senior, influential role model, you will play an integral part in the facilitation and delivery of outstanding standards of healthcare services via the provision of an effective, and inclusive Workforce function. A values driven and compassionate leader, you will … lead and support members of the Workforce teams to deliver first class and seamless support to management teams. Supporting the delivery of workforce agendas, continuing to improve staff experience and promoting a positive culture, which truly embraces diversity. We are looking for someone who works beyond the traditional boundaries … we are working to the industry standard, Investors in Innovation. Main duties of the job Candidates will be responsible for providing a comprehensive People service across the Trust and will deputise for the Chief People Officer as required. You will support the Chief People Officer and senior team in more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

HEAD OF CLIENT DELIVERY Salary: £80,000 - £90,000 HYBRID We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Cloud infrastructure … servicing both traditional and modern real-time, smart energy clients. As a Head of Client Delivery at ESG, you will be accountable for delivering large scale project, programme and client portfolio deliveries, from pre-sales through to go live, whilst working in conjunction with internal teams to ensure a … develop the team. This is alongside refining and evolving the processes and procedures that underpin a successful Project Management team. RESPONSIBILITIES Responsible for the delivery of the client project portfolio to agreed targets, with a focus on ensuring the right level of governance and oversight is in place to more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

are changing. We have recently appointed to a number of exciting leadership roles at NCIC. These recently appointed roles include a Medical Director - Operational Delivery, Medical Director - Professional Standards, Deputy Medical Director - Workforce, Deputy Medical Director - Patient Safety, Deputy Medical Director - Governance. These leadership roles will put us firmly … services across 15 main locations and we employ more than 6,500 members of staff. Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'. Being a clinically led organisation Quality and safety at the heart A positive patient experience every … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands more »

job The post holder's main duties will be to provide a comprehensive and effective Freedom of Information (FOI) and Environmental Information Regulations (EIR) service ensuring compliance with Trust policies, procedures and national legislation, including the processing of requestsunder the Freedom of Information Act 2000 and the Environmental Information … out duties in such a way as to make a direct and positive contribution to the organisation. The post holder will provide a professional service to the general public and any other parties who may contact the team. About us Mersey Care is one of the largest trusts providing … that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation more »

ensuring designs are created, implemented, tested, and deployed into the operational phase; this includes working closely with the Design Authority and other TechOps and Service Delivery teams to ensure that services and platforms are fully documented, and suitable training is made available. Key Accountabilities: A Senior Network Engineer … well as building, administering, supporting, and maintaining solutions as directed. You will be expected to: Provide specialist technical support and assistance to projects ensuring delivery of non-functional requirements and continual service improvement Coach and mentor junior team members, and assist in the provision of first-class services … more significant areas, and verifying location and state of assets. (Relevant skill level: working) Availability and capacity management . You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: working) Change management . You can deal with high-impact, complex more »

career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible? As a Deputy Service Manager at Hft Lancashire youll be part of a management team supporting 40 adults with learning disabilities to live the best life possible within … a range of Supported Living Services. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you … your friends to work for Hft. Free life assurance: 3 x your annual salary Family friendly policies and more About the role Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery more »

Information Governance policies. PLANNING & ORGANISATION Ensure FOIs being worked on are responded to within statutory timescales Manage own time and work effectively to ensure service delivery within statutory timescales PATIENT/CLIENT CARE Liaise directly with patients and the public when they make an FOI request Provide specialist … to enable them to make FOI requests Provide accessible information on rights under the FOI Act and how to make an FOI request POLICY & SERVICE DEVELOPMENT Contribute to the development of the FOI policy, process and procedures Contribute to the FOI log Contribute to the Publication Scheme Contribute to … Patient Services monitoring and assurance reports identifying key themes from FOI requests and areas of service improvement FINANCIAL & PHYSICAL RESOURCES Receive and act upon FOI requests into the FOI inbox. Record FOI casework on the FOI database Record FOI activity on the FOI log Contribute to the Publication Scheme more »

Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Manager Job Description & Summary Our Centre of Excellence is key to our audit wide strategy to improve quality, deliver outstanding value to our clients, and create a better experience for our people. A team of technical … on tax risks and structures. You’ll get to work with a variety of teams across PwC’s global network, including the front line delivery team (FLDT); our offshore Service Delivery Centres; and other specialists & experts to execute the audit. You’ll also build excellent project management more »

use your knowledge from within the FM, real estate, construction or adjacent industry to provide solution and option appraisal of new methods of FM Service delivery, and identify valid and viable commercial delivery options. Role & Responsibilities Use a proactive approach to continuous improvement in communications, management procedures more »

training.This may include the following examinations; Obstetric, Gynaecological, General Abdominal, Vascular, and additional examinations depending ontraining and knowledgebase.Adapt clinical remit in line with Departmental Service needs. This may include training toundertake newly developed ultrasound procedures.To act as an expert practitioner demonstrating advanced clinical competencies and knowledge.To assist in the … and guidelines for best practice and propose changesin procedures and protocols in the department.To assist in the training of Student Sonographers in support of service continuity.To have an interest in all aspects of Ultrasound, with the ability to develop skills in newtechnology.Assess requests imaging: justifying and/or authorising … required.To review images and ensure that supplementary imaging procedures/views are considered prior to patient departure from the Department.Provide a highly specialist clinical service and advice in the form of prompt formal written andverbal reports on ultrasound studies to the referring clinician. About us Working for your organisationEstablished more »

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking … communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC/Drug & alcohol testing/Speed gun awareness. About Company Join Today and Build a more »

business need. You will champion a strong internal consultancy approach, embedding a Business Partnering model. Taking ultimate responsibility for the end-to-end operational delivery of all agreed people development solutions through effective management of the team and L&D resources. As the Senior Learning & Development Partner you will … an L&D strategy that can respond to an increasingly digital era, so experience in a blended learning approach is essential. You will drives service delivery in-line with the strategic HRD management goals, with particular focus on ensuring internal mobility of talent through effective Management Development and … review process within the business. This role will be suited to someone who has a sound knowledge of learning styles, experience in course design & delivery, and who is confident & has gravitas while presenting on courses and in meetings. You will understand the drivers & dynamics of a charity environment, have more »

quality cost-effective services. As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … to audit and coach teams to improve quality. Familiar with Telecoms network system. Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback. Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions. Develop Quick Reference … Guides to assist in the coaching & development of the external teams. Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement. Create and implement Personal Development Plans for external teams. Skills & Knowledge Requirements: Excellent communication skills. Organised, structured, and always more »

working together to enable a better, safer and more interconnected world. Job Description PRIMARY PURPOSE OF THE ROLE To ensure the successful implementation and delivery of client projects on a global basis in line with the agreed client plan and ensure that contractual obligations are fulfilled. To identify new … CBE services post contract award and work to the agreed client plan. Focus on maintaining customer satisfaction and maximising the opportunities for expanding our service offering as well as revenue Develop and deploy global co-operative agreements within the SGS network. Monitor and manage global contract performance, including supervision … of both audit delivery and ‘back-office’ activities run by the managing affiliate and delivery affiliates using the support of GKAA. In liaison with GKAA, monitoring the performance of SGS regarding client specific KPI’s. Identify and mitigating risks with respect to poor performance/client expectations Manage more »

to join their Manchester office on a permanent basis. The business have over 50 offices worldwide and a turnover of £1b As the Shared Service Director you will oversee a team of c 60 members of staff across Payroll, Billing, Cash, Collections and Treasury - and then phase 2 of … team too. This person will lead their organisation to achieving continued operational excellence and drive continuous improvement in transactional activities. This role is heavily service-oriented toward both internal and external customers. Key responsibilities for the role include: - The management and coaching of Payroll, Billing, Credit Control, Treasury and … strategic vision, and project roadmap for the Shared Services organisation. - Define prioritisation of non-standard team deliverables (e.g., projects, reporting requests). Accountable for delivery of agreed upon deliverables. - Team Management: coaching, motivating, developing, training and leading teams to meet and exceed targets and KPIs. - Responsible for the ongoing more »

function, ensuring adequate coverage and smooth operation of staff-related administrative tasks Requirements Here's what we require{{:}} Demonstrated success in meeting clearly defined service delivery Key Performance Indicators (KPIs). Proven track record of implementing and sustaining continuous improvement initiatives within operational and service environments. Proficiency … the Microsoft Office Suite, particularly Excel, with expertise in utilising Pivot tables and formulas. Comprehensive understanding of the demands of working within time-sensitive service environments. Highly adept in IT usage, including proficiency in business software and systems, as well as the Microsoft Office Suite. Effective influencing and persuasion more »

health checks can take place on our mobile treatment unit, to local community centres, shopping centres and workplaces. Hours: Bank Zero Hours Operates: The service operates 7 days a week, 365 days a year Pay: £12.13 an hour with enhancements for weekend and bank holidays Main duties of the … core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Job description Job responsibilities Duties and Responsibilities To … provide patient education and health promotion To undertake NHS health checks in the community face to face with patients Work to attain the service KPIs and targets Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in more »

where compassionate care meets excellence. We're seeking a dynamic Head of Quality and Governance to lead our commitment to exceptional standards and compassionate service delivery. Role Overview: We're looking for an experienced individual to spearhead our quality and governance efforts. In this pivotal role, you'll drive … and support on governance, risk, and compliance matters to staff at all levels. Drive continuous improvement initiatives to enhance the quality of care and service delivery. Maintain an in-depth knowledge of regulatory frameworks and best practices in healthcare quality and governance. Requirements Background in quality and governance roles … Purpose As the Head of Quality and Governance, you will champion a culture of excellence and collaboration throughout the organisation, particularly with the Clinical Service Director. Your primary focus will be to spearhead the advancement of governance and quality initiatives within the Hospice, ensuring meticulous implementation and monitoring of more »

Financial Due Diligence line of business, aligning it with the overall goals and objectives of K3 Capital Group. Identify target markets, client segments, and service differentiators to ensure sustainable growth and profitability. Team Leadership and Management: Recruit, lead, and mentor a team of talented professionals, including financial analysts, consultants … network and expertise to promote the Financial Due Diligence services. Understand client needs, deliver tailored solutions, and ensure consistently high levels of client satisfaction. Service Delivery Excellence: Oversee the execution of financial due diligence engagements, ensuring high-quality deliverables that meet industry standards and client expectations. Provide strategic more »

recruiting, mentoring, and guiding a team to deliver top-notch Hard FM services . Implementing strategies to boost business performance, recognising ways to enhance service quality, and ensuring adherence to industry regulations and benchmarks. What you will do: As the Director Manager, your primary goal is to ensure that … Mitie's service delivery meets compliance standards, contractual obligations, and business-specific needs to enhance the success of the account and facility. This involves managing budgets, forecasting financial performance, and driving growth and performance. Leading by example, the role fosters an engaged workforce through trust and effective communication. more »

funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy, with a … to the growth of our highly successful affiliate portfolio. Your Responsibilities: Support the Head of Marketing in delivering the affiliate program strategy, ensuring efficient delivery and optimisation. Collaborate with the talent in the market to increase the size and quality of the portfolio. Identify, qualify, and onboard new aggregator … sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class service delivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the start of more »