326 to 350 of 350 Service Desk Analyst Jobs

We are working with an organisation based in Kent to support with the recruitment of a Trainee Service Desk Analyst. Job Title: Trainee Service Desk Analyst Salary: £26,000 Location: Kent, near Maidstone Working Hours: Shift Rota's, either 8-4 or 10-6. Hybris working with 3 days on site and 2 from … home. Key Responsibilities for the Trainee Service Desk Analyst: - Answering customer calls and supporting with 1st line technical issues - Logging tickets accurately - Supporting with stock checks of equipment - General 1st line support, including setting up new users, system resets, troubleshooting issues - Liaising with customers and 3rd party suppliers providing updates on their requests. Key skills for the … Trainee Service Desk Analyst: - Strong customer service experience, ideally within a commercial office based role - Self motivated and keen to learn new skills - Clear communications skills and ability to engage with all different customers - Prioritisation skills are essential Please apply as directed More ❯

We are working with an organisation based in Kent to support with the recruitment of a Trainee Service Desk Analyst. Job Title: Trainee Service Desk Analyst Salary: 26,000 Location: Kent, near Maidstone Working Hours: Shift Rota's, either 8-4 or 10-6. Hybris working with 3 days on site and 2 from … home. Key Responsibilities for the Trainee Service Desk Analyst: - Answering customer calls and supporting with 1st line technical issues - Logging tickets accurately - Supporting with stock checks of equipment - General 1st line support, including setting up new users, system resets, troubleshooting issues - Liaising with customers and 3rd party suppliers providing updates on their requests. Key skills for the … Trainee Service Desk Analyst: - Strong customer service experience, ideally within a commercial office based role - Self motivated and keen to learn new skills - Clear communications skills and ability to engage with all different customers - Prioritisation skills are essential Please apply as directed! #J-18808-Ljbffr More ❯

WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Senior IT Service Desk Analyst to join our team based at our Head Office in Liverpool, UK. You will be responsible for accepting, logging, and responding to IT support requests from across the AHK group. You will also be responsible About the company Delivering More ❯

Duration: 6months Description: Skills and Eexperience 1-2 years experience as a Service Desk Consultant There Service Desk Agent provides a single point of contact to resolve or escalate various computer related issues and/or incidents. The Candidate/Agent manages requests via service desk software that tracking, follow-up and closure of … incidents Handles situations which may require adaptation of response or extensive research according to customers' response. Ensures response and resolution time objectives(Service Level Agreement/OLAs) are met Mentor other service desk analysts, serve in team lead role and supervise them Offline security or other complex requests/incidents Education and Experience equally evaluated for relevance … Key Skills: Service Desk Consultant More ❯

Morgan Hunt are working with a large public sector client to recruit a senior service desk analyst on a permanent basis. In this role you will be the main point of contact for the service desk analysts within the team. You will be in charge of the day-to-day running of the service desk, with only the Service Desk Manager sitting above you. The Service Desk team is a small one, so you will be required to do some hands on service desk tasks as well. You will also be involved in engaging with staff members at all levels, so strong communication details are essential. … You will be the main contact for interaction with the Digital Ops teams. You will also be an escalation point for the Service Desk team ensuring consistency and quality is maintained with SLA & KPI targets met. Desirable Experience:- Supervising staff Training Creating documentation Creating Procedures Role:- Hybrid Role - One day a week in the office Permanent Role - £31.5 More ❯

systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. What will I be doing? Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues they face. Service Desk … utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates. In this role, internally knownas an Associate Service Desk Analyst , you will be placed on a structured 2-year training programme that includes: Developing soft skills. Expanding your technical ability. Teaching you the intricacies of More ❯

This is your chance to join a truly iconic Midland’s retail group. Due to ongoing company expansion, we now have an opportunity for a Service Desk Analyst (2nd Line) to join my client's team. We are looking for a motivated and ambitious individual who is able to prioritise multiple tasks and deadlines. Reporting into Senior … IT Management, the Second Line Service Desk Analyst will deliver IT support through various channels to colleagues across the group, addressing incidents, problems, and service requests, primarily those escalated from First Line support, whilst maintaining an exceptional standard of customer service. RESPONSIBILITIES Provide Second-level IT support by resolving technical queries related to incidents, problems, service … software, mobile devices, and other technical equipment. Serve as an escalation point and technical support for first-line colleagues, managing tickets and ensuring their resolution is within the agreed service level agreements. Manage Service Level Agreements and targets. Collaborate with other IT teams and third-party vendors to ensure tickets are resolved, escalating issues as necessary. Assist with More ❯

TieTalent Wellingborough, England, United Kingdom IT Service Desk Analyst TieTalent Wellingborough, England, United Kingdom 3 days ago Be among the first 25 applicants About IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around 5000 homes with a £23 million turnover and our mission is … reflective of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. This role is predominantly working from home with … option of a Social Housing Pension Scheme. Please note that we reserve the right to close this advert early for the right candidate Wellingborough, England Systems Administrator About IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around 5000 homes with a £23 million turnover and our mission More ❯

Service Desk Analyst Rate - £14.80 (an hour) Duration - 3 Months initially Location - Manchester (Hybrid) Ir35 - Inside (Must use an umbrella company) The Role As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making … the pursuit of knowledge and learning. The work is varied throughout the year and involves primarily answering telephone calls as well as working on the In-Person IT Support Desk and dealing with self-logged tickets. What are you looking for in terms of previous experience/skills The Person The successful candidate should: Like talking to people, listening … decisions and behaviours. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Previous relevant work experience as a Service Desk Analyst. Customer Service Techniques: Techniques for identifying, gathering and validating customer needs in the delivery of IT services. Teamwork: collaborating as part of a group to More ❯

Service Desk Analyst in Northallerton Rate and Duration The rate is £15.08 per hour (PAYE). This is a temporary role. Reference Number The reference number is: 365307. Role Responsibilities Providing technical support by responding to inquiries, evaluating, and resolving issues related to ICT equipment, infrastructure, and applications via phone, in person, and self-service channels. … Responding to and raising ICT service management cases, categorizing them according to service level agreements, and contributing to service reporting to ensure quality content supporting the wider ICT organization. Application Process Interested candidates should apply on our website with their CV or email their CV to Kirsty@essentialemploy.co.uk , quoting the reference number. Additional Information Due to high More ❯

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking … to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking … to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Service Desk Analyst - IT Consultancy - £14-16 per hour Inside IR35 - Fully Onsite Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking … to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are … now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience More ❯

Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are … now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience More ❯

Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are … now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience More ❯

Service Desk Analyst (Spanish speaking) - IT Consultancy - £16-18 per hour Inside IR35 - Fully Onsite Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are … now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience More ❯

CDW UK Peterborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Service Desk Analyst (German Speaking) role at CDW UK CDW UK Peterborough, England, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the Service Desk Analyst (German Speaking … with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Service Desk Analyst CDW - Peterborough Language: German Speaker (required) CDW is expanding and now looking to appoint a Service Desk Analyst, to supplement the team … with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of aService Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order More ❯

IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around 5000 homes with a £23 million turnover and our mission is to “we partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being a forward-thinking progressive housing association … reflective of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. This role is predominantly working from home with More ❯

Join to apply for the Service Desk Analyst role at JIM - Jobs In Manchester 4 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at JIM - Jobs In Manchester Get AI-powered advice on this job and more exclusive features. Job reference: PSX-028971 Salary … For 11 months School/Directorate: Directorate of IT Services About IT Services IT Services at the University of Manchester is a vibrant department, focusing on delivering excellent customer service and quality services for our staff, students and researchers. Find out more about our organisation and values: The Team Our IT Support Team provide the University’s staff and … students with critical support by telephone, in-person support desk and through our digital platform. We are a closeknit team that support and learn from each other. We put the University’s values at the core of how we work, which means we approach our work with empathy and take the time to understand peoples’ needs or challenges. The More ❯

For 11 months School/Directorate: Directorate of IT Services About IT Services IT Services at the University of Manchester is a vibrant department, focusing on delivering excellent customer service and quality services for our staff, students and researchers. Find out more about our organisation and values: The Team Our IT Support Team provide the University’s staff and … students with critical support by telephone, in-person support desk and through our digital platform. We are a closeknit team that support and learn from each other. We put the University’s values at the core of how we work, which means we approach our work with empathy and take the time to understand peoples’ needs or challenges. The … Role As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making decisions about how to best resolve issues and fulfil peoples’ needs. You will be part of a dedicated team who makes technology less intimidating for More ❯

Job Title: Web Designer and Developer You will be responsible for leading the transformation and continued development of the company website, playing an integral role in web design projects by creating beautiful interfaces that enhance our prospects'/users' digital More ❯

We're now looking for a Service Desk Analyst to join the team at Conferma. Service Desk Analyst at Conferma is responsible for: Promptly and efficiently address Level 1 customer enquiries within agreed-upon service level agreements (SLAs). Gather sufficient information to validate and replicate issues or complex requests. Escalate to 2nd … line support when complexity or time constraints prevent resolution. Record, monitor, and prioritise incidents and service requests, ensuring prompt resolution and appropriate escalation. Provide timely updates to internal and external customers on ticket status and progress. Adhere to defined team KPIs, taking responsibility for individual productivity. Enforce IT security policies and educate users on best practices for data security. … Maintain transparent communication with customers regarding requests and incident statuses. Collaborate with other teams and customers to resolve complex issues and enhance service desk services. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Venn Group’s IT team are recruiting an enthusiastic Service Desk Analyst to join an exciting non-technical support team at a great NHS organisation! Rate: £13 - 15 per hour (dependant on PAYE or Umbrella) Duration: 3 months (with potential extension) Start: Immediate Provide first-line IT support … via phone and email, ensuring timely resolution and accurate logging of incidents and service requests Diagnose and resolve support issues where possible at first contact, escalating when necessary Manage and prioritise incoming support tickets, allocating to appropriate technical teams or escalating urgent issues Deliver basic user training following hardware installations and raise awareness of support resources Escalate suspected security … incidents in line with internal procedures Support major incident processes by communicating updates and liaising with key stakeholders Liaise with national service desks and third-party suppliers as needed Monitor SLAs and ensure timely escalation of any at-risk incidents Maintain accurate records of user accounts, permissions, assets, and hardware Carry out additional tasks as required to support the More ❯

Job, training and entrepreneurship opportunities in tech, creative and sciences, for residents of Camden, Islington, Hackney and Tower Hamlets Vacancy Vacancy Service Desk Analyst Platformer Employer Havas Vacancy Type Internships Reference Number Ser9559 Form of Employment Full Time Salary/Rate Not specified Hours Not specified Published 07/03/2025 Closing Date 10/… this dynamic environment, contributing to the success and efficiency of our operations. Duties We are looking for a Platformer with: Efficiently handle all incoming help requests through the help desk ticketing system, telephone, email, or in person. Approach each request in a positive, helpful, and constructive manner, with the goal of maintaining high user satisfaction. Foster strong relationships between … the IT Service Desk and the rest of the company. An interest in computing and a strong desire to learn are essential for this position. On the 6-month programme, you’ll be involved in: Set up, configure, and build PCs, Macs, and mobile devices. Deliver IT support both remotely and on-site. Join a dynamic, innovative environment More ❯