51 to 69 of 69 Service Desk Analyst Jobs

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If you've also worked … following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, click apply for full job details ...

summary This role acts as the first contact point for customers, handling a wide range of enquiries and service requests. Performs initial investigation and diagnosis of customer issues, resolving them where possible or escalating as needed. The scope of the role will include both end user desktop services within … Main duties of the job Provides 1st and 2nd line investigation, diagnosis and support with a performance target of 75% first fix. Applies customer service standards to resolve or escalate issues, incidents and problems. Owns the customer issue/request until final resolution is achieved and acts as single ...

Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications click apply for full ...

Junior IT Support Technician/Service Desk Analyst - Full Training Provided Build your IT support career in a collaborative managed services team, providing first-line incident, request and access support for clients. This entry-level opportunity suits IT graduates and candidates with strong communication, problem-solving ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with ...

Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

professionals across 24offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity. What it's about As a Senior IT Service Desk Analyst, you will be a highly visible member of the London IT team, delivering exceptional on-site support to employees, visitors … workplace technology, and high-profile events. Your main responsibilities include: IT Excellence and Support : Manage ServiceNow incidents and requests while delivering best-in-class desk-side and remote support through chat, phone, email and remote access tools. Own the local onboarding experience for new joiners, ensuring all technology, equipment ...

Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding ...

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

join their team. This is a great opportunity for someone who enjoys being hands-on with technology, solving problems and providing a great service to users. You'll be joining a relatively small team and becoming part of a new division within the business , giving you plenty of opportunity … Exchange and Intune Assisting with user accounts, permissions and Group Policy Escalating more complex issues where required Providing a high level of customer service and keeping users informed What we're looking forWe're looking for someone who is passionate about IT, enjoys solving problems and genuinely cares about ...

Join a high-performing IT Service Desk team supporting the delivery of critical services across a range of Defence customer environments. Working at the heart of service operations, you will help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex ...

plus package Why Apply? Our client are a market leading organisation and they're looking for a Desktop Support Engineer to join their IT Service Desk function. This is a fantastic opportunity for a hands-on technical support professional to take ownership of desktop, device and end-user … hardware, software and mobility issues, escalating to resolver groups where required Build, maintain and deploy desktop applications, cloud services, compute devices and peripherals Fulfil service requests for new or replacement hardware and software within agreed SLAs Plan and execute desktop moves, office relocations, refresh programmes and decommissioning, including ...

plus package Why Apply? Our client are a market leading organisation and they're looking for a Desktop Support Engineer to join their IT Service Desk function click apply for full job details ...

Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

Graduate IT Support Analyst Hybrid £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/ ...

Creative Artists Agency (CAA) in London is seeking an IT Helpdesk professional to provide direct support to agents, executives and tech staff. The role requires strong communication and a technical background, with problem solving and ...

Solirius Reply part of the Reply Group is seeking a Service Desk Manager to lead a mature, remote-enabled support function for 400+ analysts. You will orchestrate triage, incident resolution, and escalation to Cloud/Software Engineering teams, while fine-tuning Jira workflows to optimize performance. With 5+ … years in leadership and active UK SC clearance, you will drive continuous service improvements, maintain high customer satisfaction, and align operations with complex client needs in a #J-18808-Ljbffr ...

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