101 to 125 of 766 ServiceNow Jobs

experience in IT Service Management, preferably in defense or multinational environments 3+ years of experience managing release and deployment activities across complex systems Experience with ITSM platforms such as ServiceNow Familiarity with structured change governance processes (e.g., CAB, T-CAB, E-CAB) Strong understanding of ITIL frameworks, especially Release and Deployment Management Experience coordinating across multiple stakeholders and national support More ❯

O365 Cloud Suite • Entrust experience (basic encryption support experience) • RSA, multi-factor authentication knowledge • VMWare Virtual Desktop experience • Good understanding of computer systems, mobile devices, and other tech products • ServiceNow Ticketing System experience preferable • Familiarity with 3CLogic Call Management as agent • Proficiency in English • Excellent communication skills • Customer-focused and cool-tempered • Associate degree or 5 years of technical experience More ❯

Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯

Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯

Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯

Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯

Directory, Virtualisation Cloud & Endpoint Management: Microsoft 365, Azure, Intune, SCCM/Endpoint Scripting & Automation: PowerShell Devices & Platforms: Windows 10/11, Apple Mac, iOS, Android, tablets, laptops ITSM Tools: ServiceNow, Remedy, or HEAT Telephony: IP Telephony systems About You You're a proactive problem-solver with a passion for technology and a commitment to service excellence. You'll ideally hold More ❯

procedures Support troubleshooting and ensure incidents are identified and resolved in a timely manner with limited disruptions Desired Work Experience in Maintenance and Administration of: IBM Doors Next Generation ServiceNow Microsoft Project Server JIRA application Working knowledge of Database administration (DB2, MySQL, MSSQL, etc.) Education/Certification Required DoD 8570 IAT Level II certification Master's degree, Bachelor's degree More ❯

MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and More ❯

management Experience supporting audio-visual systems and online platforms Strong troubleshooting skills for both hardware and software issues Knowledge of IT security best practices Familiarity with ticketing systems (e.g., ServiceNow, Jira) Basic understanding of cloud-based applications (e.g., Google Workspace, Microsoft 365) Working Hours: Onsite: 08:30 - 17:00 (Mon-Thu), 08:30 - 16:30 (Fri) Please note this role More ❯

MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and More ❯

experience in IT Service Management, preferably in defense or multinational environments • 3+ years of experience managing release and deployment activities across complex systems • Experience with ITSM platforms such as ServiceNow • Familiarity with structured change governance processes (e.g., CAB, T-CAB, E-CAB) • Strong understanding of ITIL frameworks, especially Release and Deployment Management • Experience coordinating across multiple stakeholders and national support More ❯

functional and technical requirements to support the transformation and effective design of business technical processes. Ability to identify and manage directorate and functional area interdependencies. Demonstrated experience working with ServiceNow or similar product offerings that are in line with IT Service Management duties and responsibilities such as Incident Management, Problem Management, Configuration Management, and Change Management. Excellent ability to communicate More ❯

pressure environments, including out-of-hours support. Strong understanding of ITIL v3 or v4 frameworks and service management best practices. Experience working with monitoring, ticketing, and ITSM tools (e.g., ServiceNow, Jira, Opsgenie). Excellent communication, stakeholder management, and analytical skills. Ability to lead cross-functional teams during incidents and post-mortem activities. The successful candidate will also participate in an More ❯

Acquisition Strategy) • Proficient in project management and Agile task management tools, such as, but not limited to the Atlassian suite of products, Azure DevOps, Rational Team Concert, Rally, and ServiceNow • Agile certification (e.g., Scaled Agile Framework (SAFe) Agilist or Scrum Master) • Experience with data analytics tools, such as Power BI and Power Apps • Excellent communication skills, both verbal and written More ❯

architecture, cloud integration, Agile methodologies, and emerging technology evaluation, along with a strong ability to mentor and guide engineering teams. Key Responsibilities • Capture, validate, and manage requirements for SharePoint, ServiceNow, Salesforce, and custom applications. • Serve as SharePoint Designer and implement low-code/no-code platform solutions. • Lead matrixed technical teams in delivering architecturally sound solutions. • Provide system architecture guidance More ❯

AdminStudio, or similar. Basic scripting knowledge (e.g., PowerShell). Exposure to technologies like App-V, MSI/MSIX. Understanding of Active Directory and related tools. Awareness of platforms like ServiceNow, JIRA, and GitHub. General knowledge of Microsoft 365 and Windows 11. Experience with assistive technologies such as ZoomText, JAWS, or Dragon is beneficial. A collaborative approach and eagerness to learn More ❯

/application architectural evolution. Extensive programming experience with a background in supporting business sites, software, and applications in a production and support capacity. Proficiency in utilizing platforms such as ServiceNow DevOps, Azure DevOps, GitHub, Jenkins, Jira, BitBucket, JFrog, as well as frameworks such as IT4IT, ITIL4, and Agile methods. Eligibility to obtain SC level clearance is essential to be able More ❯

delivery requirements. Supporting multiple clients across diverse environments. Enhancing the team's capability to deliver exceptional service. Conducting ticket analysis, identifying trends, and generating reports. Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of More ❯

of system security practices, firewalls, and VPN configurations. Experience and strong understanding of ITSM processes and experience with agile methodologies like Scrum, Kanban, SAFe using technologies like Jira or ServiceNow SECURITY CLEARANCE: FULL UNITED STATES CITIZENSHIP REQUIRED Public Trust/NACI/Badging SALARY RANGE: Approximately $75-85k per year, and we offer a full benefit package. Positions with More ❯

Certified o NDIA Certification o Data Management Certification o CompTia Security+ or higher-level DOD 8140 certification Preferred: • Configuration Management Principles and Implementation Certification • CM2-PRO Certification • Experience with ServiceNow More ❯

person on the Service Desk and serve as a resource for other team members. Be able to automate tasks using a variety of tools. Utilize the ticket tracking system (ServiceNow) to document all support incidents. Creates and maintains detailed and complete Service Desk Knowledge Articles. Reporting of metrics and KPIs for the Service Desk and the Service Desk Manager. Identify More ❯

Required Certifications: Ability to meet or exceed DODD 8140/8570 IAT Level 2 Requirements, to include CE certification Preferred: Bachelor's degree in IT related field Experience with ServiceNow Experience with ITIL More ❯

Excellent organizational and workload coordination abilities Ability to work independently with minimal supervision What will help you on the job Fluent in English language Certified Cisco CCNA Experience with ServiceNow Experience in working with StableNet Experience with a database application Basic skills with scripting and programming languages Knowledge of project management methods and techniques EEO Statement Viasat is proud to More ❯

ready for action - clean, organised, and fully operational. About You: Experience leading a service desk team in a fast-paced environment (500+ users) Proficiency with ITSM tools like Jira, ServiceNow or Halo Knowledge of Office 365, Active Directory, endpoint management tools ( e.g.Jamf , Intune, Tanium) Comfortable supporting both Mac and Windows users Strong grasp of ITIL-aligned practices (Incident, Change, Problem More ❯