and knowledge of the 802.11 wireless internet standards Proficient in Jamf Pro, macOS, Active Directory, MySQL Certifications relating to Apple Mac Technician, Jamf Technician strongly encouraged Remedy ITSM/ServiceNow experience a plus Clearance/Citizenship: Secret Must be US Citizen Travel Requirements: This position will involve minimal travel Location: Fort Meade, MD Salary More ❯
multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to More ❯
to 13 years. Preferred Qualifications: VoIP Telephone Installation experience. Related work experience in a technical help desk position and IT hardware and cabling installation. IAT III certification. Experience with ServiceNow ITSM & ITOM. ITIL v4 Foundation, or higher, certification. More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Computer Futures
Proven experience leading test teams in complex environments Strong background in integration, E2E, and API testing Expertise in test strategy, planning, estimation, and governance Familiarity with ITSM, ITIL, and ServiceNow Experience with defect management, risk analysis , and client-side assurance Bonus: Exposure to test automation frameworks and DevOps practices Your Responsibilities: Own and deliver the Test Strategy and governance model More ❯
in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments. Strong business Modelling Knowledge/experience Manage & document end to end business processes to support business efficiencies Applications & Systems Analyst Benefits More ❯
project teams within assigned unit develop, plan, and manage project tasks • Participate in the preparation of materials and oral presentations for customers and management • Respond promptly to incidents in ServiceNow • Will be assigned responsibility for advanced technical issues in the environment for problem resolution • Diagnose and repair system problems working closely with vendor support for all servers, software and other More ❯
eligible for a Public Trust clearance. Key Responsibilities: PowerShell Scripting: Maintain, troubleshoot and develop complex scripts used for automation and orchestration with business systems for provisioning\deprovisioning, AD and ServiceNow item configuration as well as One Identity/Quest Active Roles group and user administration. Collaboration with Modernization Team: Provide technical expertise in modernization initiatives and work closely with other More ❯
Engineer) with a minimum of 1years' experience working in the areas described below. Successful candidates must have SECRET security clearance and have experience using a ticketing system (Remedy/ServiceNow). Our customer prefers candidates who demonstrate excellent verbal and written communication skills and the ability to manage Microsoft Active Directory to include implementation of GPOs to support the implementation More ❯
Problem-solving mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities More ❯
Apache -Demonstrated experience managing the installation and maintenance of IT infrastructure -Hardware experience with Dell systems is a plus - Experience working in an environment with rapidly changing job priorities -ServiceNow ITSM Ticket Management experience Job Description TEKsystems seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in More ❯
items in enterprise provided tools. • Coordinate and complete activities for each development sprint (2-3 weeks), ensuring regular demonstrations and feedback sessions. • Capture, validate, and manage requirements for SharePoint, ServiceNow, Salesforce, and custom applications. • Serve as SharePoint Designer and develop solutions on low-code/no-code platforms. • Implement usability and accessibility standards, user research, and user-centered design principles More ❯
Willingness to travel as needed. • BA/BS and 4 years of experiences, or a combination of education and work experience equivalent to 8 years. Preferred Qualifications: Experience with ServiceNow ITSM & ITBM. Physical Requirements: • Must be able to remain in a stationary position 50%. • Must be able to move/traverse within and between buildings and offices. • Must be More ❯
Maintains local and network credentials and provisions access to vulnerability scanning systems. Responsible for integration of Vulnerability assessment tooling with other security and IT systems management tools (i.e. Splunk, ServiceNow) Responsible for developing and maintaining standard processes and operating procedures, creating technical architecture diagrams and system build documentation. Responsible for operating the scanning tools and maintaining coverage along with supporting More ❯
hardware and software updates • Understand architectural frameworks such as TOGAF • Virtualization compute environment certification, i.e. VMware Certified Associate for Data Center Virtualization (VCA-DCV) • Familiarity with ticketing systems (Service+, ServiceNow, Remedy, etc) Disruptive Solutions is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all More ❯
and ensuring operational excellence through collaboration with internal teams, strategic partners, and outsourced service providers. The Service Delivery Manager will work closely with stakeholders across the organisation, including the ServiceNow platform team, Technology Operations function leads, and ITSM practice owners, to define and implement strategies and best practices for Configuration Management. This includes the growth and management of the CMDB More ❯
ownership and uses initiative. An industry recognised business analysis professional qualification would be an advantage. Any knowledge of the renewable energy sector would be an advantage. Any knowledge of ServiceNow Strategic Portfolio Management (SPM) and Azure DevOps is a plus Why you'll want to work for us Our company is a place where you can be yourself and grow More ❯
Apache -Demonstrated experience managing the installation and maintenance of IT infrastructure -Hardware experience with Dell systems is a plus - Experience working in an environment with rapidly changing job priorities -ServiceNow ITSM Ticket Management experience Drug Test Required false Workplace Type On-site Experience Level Intermediate Level Tier 2 windows workstation admin Although Dahlgren is on the Northeast tip of Virginia More ❯
Customer-first communication - you adapt your style based on who you're helping Comfortable with prioritising issues based on their impact and urgency. Proficiency with ITSM tools like Jira, ServiceNow or Halo Comfortable supporting both Mac and Windows users Familiaritywith ITIL-aligned practices (Incident, Change, Problem) Understands what good customer service looks like. Displays empathy and understanding in every interaction More ❯
certs include - CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH Preferred: • Bachelor's degree in IT related field • 7 - 10 years of relevant experience • ITIL v4 Certification • ServiceNow experience • Experience with installation and configuration of enterprise network and systems infrastructure devices, cabling, and operational best practices • Understanding of Active Directory, MECM, DHCP, DNS, Cisco IOS, SolarWinds, and Remedy More ❯
practices, and software development. 5 - 10 years of experience in the Federal sector (military, civilian, contractor) managing large programs and tasks. 5 - 10 years' experience with digital platforms i.e. ServiceNow, Salesforce, Pega, Appian, etc.). Excellent communication skills, including oral, written, and analytical abilities. Excellent time management, decision-making, presentation, human relations, and organization skills. Knowledge of or experience working More ❯
complex enterprises and global organizations. Insurance and financial services experience a plus. Deep understanding of standard security controls and frameworks in enterprise environments Experienced in task management technologies (Jira, ServiceNow, Confluence) desirable Strong Information Technology technical skills, with experience in coordination of technical teams and individual resources Proven ability to design and implement ingestion and transformation pipelines across modern data More ❯
Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups) Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow) Assist functional solutioning during project design and build sprints by leveraging up to date financial services domain subject matter expertise, knowledge, and processes as it relates to the primary business More ❯
Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups) Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow) Assist functional solutioning during project design and build sprints by leveraging up to date financial services domain subject matter expertise, knowledge, and processes as it relates to the primary business More ❯
Job Summary This is an exciting time to join IT Operations, we are recruiting for a ServiceNow Developer to join our Application Services team. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by VIRTUS to support its external customers and internal staff. The role requires you to work closely with … and Improvement, working closely and partnering with colleagues in technical operations and other departments. Duties and Responsibilities The role includes but is not limited to the following: Configuration of ServiceNow using an Agile development methodology Develop and maintain workflows and scripts across existing ServiceNow applications, with a view to automating and improving business processes Support business processes including Incident, Change … Problem, Demand and Project Management. Continuously improving the platform offering and collaborating with other areas of the Applications team to ensure ServiceNow is being used to its full potential Liaise with business stakeholders to understand and document requirements, agree acceptance criteria, and work with the team to ensure the backlog is well managed and the right solutions are delivered Managing More ❯
ServiceNow Developer UK (Hybrid) | Permanent | c. £80,000 Per Annum A leading global organisation is seeking a Platform Engineer to join their internal technology team and take ownership of their ServiceNow platform. This is a hands-on, high-impact role focused on maintaining, optimising, and evolving the platform using modern DevOps and automation practices. You'll work cross-functionally with … security, architecture, and operations teams to ensure the platform is reliable, secure, and scalable—supporting the wider business with smart, efficient technology solutions. Key Responsibilities: Deploying, managing, and maintaining ServiceNow environments across dev and prod tiers Proactively monitoring systems for performance, cost, and stability improvements Automating manual tasks and contributing to a DevOps and SRE-focused culture Troubleshooting and resolving … cross-platform technical issues Maintaining clear platform documentation and sharing knowledge internally Supporting integrations, customisations, and administration of ServiceNow What we're looking for: 3+ years' experience working with ServiceNow infrastructure at scale Experience with ServiceNow platform architecture, configuration, and scripting Solid grasp of DevOps, CI/CD, and automation practices Comfortable working in regulated environments (SOC, ISO27001, etc.) Strong More ❯