switches & using a crash cart to connect to servers • Experience with rack/stack gear, running copper/fiber cables • Experience with using ticketing/change management systems like ServiceNow • Experience in following strict change control and guiding others in following the change control process • Mentor and provide guidance to junior network administrators. Required Qualifications • BS and 8+ years of More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
DVF Recruitment
desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles More ❯
slough, south east england, united kingdom Hybrid / WFH Options
DVF Recruitment
desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles More ❯
london, south east england, united kingdom Hybrid / WFH Options
DVF Recruitment
desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles More ❯
degree. Experience with IT equipment configuration management databases Experience with managing the tracking and deployment of software updates across an enterprise Experience with IT Service Management products such as ServiceNow Experience working with multiple software suppliers to manage and track their planned version update cycles and other boilerplate SE types of things Experience with development and use of configuration management More ❯
jaar ervaring in een vergelijkbare rol Kennis van ITIL-servicemanagement en hands-on ervaring met ITIL-processen Ervaring met het optimaliseren van servicemanagementprocessen in tools zoals JIRA of ServiceNow Praktische ervaring met de implementatie en naleving van ISO27001-compliance Kennis van of ervaring met IaaS en PaaS diensten Daarnaast ben je iemand die gemakkelijk sterke banden opbouwt met anderen en More ❯
jaar ervaring in een vergelijkbare rol Kennis van ITIL-servicemanagement en hands-on ervaring met ITIL-processen Ervaring met het optimaliseren van servicemanagementprocessen in tools zoals JIRA of ServiceNow Praktische ervaring met de implementatie en naleving van ISO27001-compliance Kennis van of ervaring met IaaS en PaaS diensten Daarnaast ben je iemand die gemakkelijk sterke banden opbouwt met anderen en More ❯
service management best practices Commercial awareness with the ability to align technical delivery to business objectives Analytical, solution-oriented mindset, with strong organisational skills Experience using ITSM platforms (e.g., ServiceNow) ITIL Foundation certification Desired (not essential): Knowledge of Extreme Networks products Previous experience supporting NHS or other public sector environments Familiarity with monitoring tools (e.g., SolarWinds) Interest in or experience More ❯
Certified Practitioner (SSCP) Desired Qualifications: Experience engineering or administering a variety of IT devices, applications, and technologies (ex: Cisco, Nutanix, VMware, Splunk, Trellix, Ivanti, ACAS, Rapid7, etc.) Understanding of ServiceNow functionality, capabilities, and integration points Familiarity with the concepts, implementation, and operations associated with DevSecOps in an enterprise environment Security Clearance The position requires U.S. Citizenship and an active DoD More ❯
outstanding service to a diverse range of customers will be invaluable, ideally along with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including More ❯
Analytics, or Microsoft Fabric Scripting experience in Python for automation or transformation Familiarity with monitoring tools such as Azure Monitor or Log Analytics Experience with ITSM tools (e.g. HaloPSA, ServiceNow) Benefits Include: 25 days holiday + UK public holidays 6% employer pension contributions (2% employee) Critical illness cover, life assurance, and death in service Private health, dental, or additional pension More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Crowley Cox
as Oracle EPM, FloQast, and Concur is a plus. Confident understanding of finance processes, including GL, AP and AR. Strong Excel skills and experience working with ticketing platforms (e.g. ServiceNow, Jira, FreshService). Detail-oriented with excellent troubleshooting and analytical skills. Extensive experience managing NetSuite implementations, including configuration, data migration, and user training. A team player with great communication skills More ❯
the import of cargo. • Track and report on all activities and tasks performed, to include but not limited to the following: ACE account management data, service management tool (e.g., ServiceNow or other required tool) statistics to include volume, metrics, and trends, and activities attended such as meetings and training. • Oversee day to day responsibilities of the ASD team, which support More ❯
technology. You will have these key skills • Some exposure to Linux - administering systems and diagnosing problems on the command line. • Incident management using ITIL-like frameworks and tooling (eg: ServiceNow). • A basic understanding of networking fundamentals (eg: TCP/IP, VLANs, routing). You will bring some of these skills, but more importantly you're interested in learning these More ❯
for planning purposed and monitor burn rates using the cloud estimation tools approved by the Government. Guide the expertise in the implementation, integration, and maintenance of tools to include ServiceNow, DOORS Next Gen, MS Project, Cameo, Riverbed, NetScout, Dynatrace, MagicDraw, Syndeia, Rational System Architect, etc. to ensure data sharing and process automation. Education/Certification Required: Master's degree, Bachelor More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Crowley Cox
as Oracle EPM, FloQast, and Concur is a plus. Confident understanding of finance processes, including GL, AP and AR. Strong Excel skills and experience working with ticketing platforms (e.g. ServiceNow, Jira, FreshService). Detail-oriented with excellent troubleshooting and analytical skills. Extensive experience managing NetSuite implementations, including configuration, data migration, and user training. A team player with great communication skills More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
governance, and supplier relationship management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. More ❯
and operational resilience. Partner with customer support teams to ensure seamless client issue resolution and ticket handoffs. Tools & Reporting Oversee effective use of monitoring tools, ticketing systems (e.g. Jira, ServiceNow, Zendesk), and dashboards. Generate and present weekly/monthly KPIs covering incident response, MTTR, system health, and team performance. Identify and implement improvements through automation, process optimisation, or technology upgrades. More ❯
Counterintelligence (CI) Polygraph. Desired Qualifications: Experience engineering or administering a variety of IT devices, applications, and technologies (ex: Cisco, Nutanix, VMware, Splunk, Trellix, Ivanti, ACAS, Rapid7, etc.) Understanding of ServiceNow functionality, capabilities, and integration points Familiarity with the concepts, implementation, and operations associated with DevSecOps in an enterprise environment $175,000 - $200,000 a year 401(k) company contribution equivalent More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs/ More ❯
etc.) Strong SQL writing skills Strong understanding of data and data modelling Experience of developing Power BI reports and dashboards. Desirable Skills Microsoft Business Central Experience of working with ServiceNOW Experience of working with Azure DevOPS Experience with Microsoft Fabric Personal attributes which would be seen in the ideal applicant include; Strong problem solving skills with an analytical approach Team More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
with SageX3 Experienced in a customer-facing role, diagnosing and resolving software issues with Sage X3, and ideally finance experience Familiarity with ticketing systems (e.g. Freshdesk, Jira, Zendesk, or ServiceNow) Strong communication skills, with the ability to explain technical concepts to non-technical users Analytical and methodical approach to troubleshooting and software problem resolution Solid understanding of software testing, troubleshooting More ❯
southampton, south east england, united kingdom Hybrid / WFH Options
ErecruitSmart
with SageX3 Experienced in a customer-facing role, diagnosing and resolving software issues with Sage X3, and ideally finance experience Familiarity with ticketing systems (e.g. Freshdesk, Jira, Zendesk, or ServiceNow) Strong communication skills, with the ability to explain technical concepts to non-technical users Analytical and methodical approach to troubleshooting and software problem resolution Solid understanding of software testing, troubleshooting More ❯
processing, messaging, workflow and UI/UX drive the full development life cycle; defining, designing, implementing, testing, deploying, and maintaining software across our products working to onboard workflows to ServiceNow QUALIFICATIONS A successful candidate will possess the following attributes: A Bachelor's or Master's degree in Computer Science, Computer Engineering, or a similar field of study. 5+ years of More ❯
activities, such as DQ Rule definition, data profiling and DQ Issue Management. Knowledge and understanding of Data Management frameworks like DAMA and DCAM. Leverage Excel, Python, SQL, Jira and ServiceNow to enhance data handling and process efficiency. Working with Microsoft BI solutions (including SQL Server). Drive initiatives for process improvement and automation, optimising workflows and increasing productivity. Ability to More ❯