Lead the design and implementation of ServiceNow solutions, ensuring alignment with business objectives and industry best practices. Responsible for the technical specification and implementation of the ServiceNow integration. Should have working knowledge of ServiceNow platform for major modules like TSOM, TSM. (OOTB functionality and customization), ITSM, and custom-scoped applications. … Should have experience working in the telecommunications domain and implementing ServiceNow in the telecommunications domain. Configure/Customize ServiceNow including Workflows using Flow Designer, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script includes, etc. Custom applications development. Need to be Hands-on in ServiceNow, proactive and have a … sense of ownership. Utilize extensive expertise in Service Management tools to enhance and optimize ServiceNow implementations. Collaborate with stakeholders to gather and analyze business requirements, translating them into effective ServiceNow solutions. Technical Skills: In-depth knowledge of ServiceNow platform capabilities and modules. Experience with ServiceNow integration methodologies. Hands on experience more »
ServiceNow Developer Remote Working. Salary Negotiable. I am currently recruiting for a ServiceNow developer who’s got at least two years’ experience of platform development, on behalf of my client who are an emerging ServiceNow partner. Whilst we are looking for exposure to a range of modules on the platform … web services, SOAP, email, MID, etc Demonstrate developed solutions to the client To be successful in the role we are looking for: Hands-on ServiceNow implementation experience. (Certified Implementation Specialist). Experience using web technologies such as HTML, CSS, XML, JavaScript. Familiarity with ITIL methodology and procedures more »
Overview The Associate Director of Service Management will be responsible for overseeing the management of the ServiceNow Platform, leading a team of developers, maintaining relationships with IT leaders, developers, contract developer resources, architects, and other stakeholders. The incumbent will collaborate with various stakeholders to ensure adherence to architectural standards and … provide technical governance to ensure effective implementation, configuration, performance, and optimization of ServiceNow solutions. Responsibilities Platform Management Oversee the administration, configuration, and maintenance of the ServiceNow platform. Research, develop and implement best practices for technical governance, including security, performance, and compliance. Monitor platform health, troubleshoot issues, and implement solutions to … ensure continuous availability and reliability. Foster continual improvement through the promotion of best practices. Oversee change control of the ServiceNow platform. Manage the scheduled program plan, including the activities and tasks required for complex projects and programs. Provide oversight of ServiceNow instances and release schedules. Escalate issues to the vendor more »
Our client, a leading company at the forefront of digital innovation, is seeking a talented ServiceNow Technical Consultant to join their team. This is an excellent opportunity to be part of a dynamic organisation that values expertise, innovation, and continuous improvement. This role is fully remote. Role Overview: As a … ServiceNow Technical Consultant, you will be responsible for delivering high-quality ServiceNow solutions and services. You will work closely with clients to understand their needs, design effective solutions, and ensure successful implementation. This fully remote role is ideal for a skilled professional with a deep understanding of ServiceNow and a … passion for delivering exceptional client experiences. Key Responsibilities: Engage with clients to gather requirements and understand their business needs. Design and develop ServiceNow solutions that meet client specifications. Customise and configure ServiceNow applications and modules. Perform system integration and ensure seamless data flow between ServiceNow and other systems. Provide technical more »
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will attract a salary of £50,000.00 … discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: To oversee and improve the UKPN ServiceNow platform (known as MyIT). To ensure MyIT is fit for purpose and is delivering an outstanding employee experience. To work with company partners and … assist in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years more »
Cognizant is looking for a skilled ServiceNow Architect with ServiceNow and SecOps-related experience to join our solutions team. This full-time flexible ServiceNow SecOps architecture role is based in London and offers an attractive salary and benefits. As a ServiceNow SecOps architecture, you will liaise with key stakeholders to … the SecOps and Vulnerability Response module. In your first few weeks in this SecOps Architect role, you can expect to: Design a scalable, robust ServiceNow SecOps architecture focusing on Vulnerability Response Implement the design by configuring and customising the ServiceNow platform, keeping best practices in mind Coordinate with QA and … to ensure the solution meets the specified requirements Prepare high-quality documentation including architectural diagrams, data models, and process flows. To apply for this ServiceNow SecOps architecture role, your soft skills, expertise and experience should include: Experience focused on implementing ServiceNow SecOps and Vulnerability Response Experience in REST/SOAP more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
DGH Recruitment
providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
City Of Southampton, England, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Ltd
problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs more »
Support Specialist: 1st and 2nd level support within Standard Applications (M365, Adobe and SAP B1/FSM) Joiner/Mover/Leaver handling with ServiceNow Software provisioning (SCCM) Client hardware (desktop, laptop, tablet, barcode scanner) & Peripherals (printer, scanner, copier, fax) - installation, maintenance & provisioning- VoIP Network support (LAN) and monitoring of more »
analysis to identify and remove waste from operational services Solid understanding of ITIL/Six Sigma You'll also have extensive experience of using ServiceNow, Jira and ideally Power Bi This is a 6 month contract paying £450 p/d Inside IR-35 The client has two office locations more »
legal systems with Integration to other boundary applications like Reporting solutions Sap BW) • Some experience with Microsoft SQL Databases, IT Group Policies, Citrix Desktops, ServiceNow • Ideally have basic Legal application support experience PMS, Ebilling, Global Proforma Invoice (GPF) • Knowledge of functionalities of master data, contract and processing, pricing, billing, and more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs more »
problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs more »
control activities in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Strong interest in understanding and solving data challenges with experience in information governance, data protection more »
Saucelabs (or similar). Experience of coding with Java and .Net environments Experience of codeless automation tools, and ERP tool extensions (e.g. ATF in ServiceNow) Knowledge of automation solutions for non-functional phases of testing such as Accessibility, Performance, and Security. Providing automation solutions within a CI/CD environment more »
programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an more »
the Service Desk every time Experience & Skills: Previous experience working in a 1st Line IT support environment Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabber and other Chat software Experience working in a Contact Centre Customer service and administration Experience adhering and working towards more »
around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Familiarity with the generation of Service Acceptance Checklists and Service Design Packs and Operational readiness reviews Able to hold delivery projects to account for Service more »
of experience leading and managing an Asset Management team 8 years' experience using industry standard HAM/SAM tools like SNOW/Flexera/ServiceNow 5 years' experience supporting Public Sector accounts 5 years' experience designing and implementing ITAM processes and policies supporting the lifecycle 3 years' experience with CMDB more »
ServiceNow Engineer Our client is looking for a ServiceNow Engineer who will be accountable for enriching, managing, and ensuring the quality of organizational and product usage data, with a focus on efficient query writing. They will enforce data governance policies and best practices, as well as develop documentation on data … assets. Fully remote Inside IR35 6 Months + Extension Skills/Experience Recent commercial experience with developing on the ServiceNow platform Experience of GLIDE Good background in big data analytics, database management, or an equivalent analyst position Proficiency in PL/SQL and an additional object-oriented programming language (Highly … to roll out analytics dashboards (e.g., Power BI, Tableau Server) Ability to translate business needs into technical requirements Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree more »
priorities Process mapping Extensive experience collaborating with the technology function Desirable experience: Experience with implementing Configuration Management Databases in a major tool, e,g. ServiceNow ITIL Foundation, or better, Qualified Benefits learning and development tailored to your role with accreditations expensed and training days aside a flexible, hybrid working environment more »
related processes. Experience in getting previous places of work to a recognised industry standard for Security. Experience of ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high quality services to our customers we will complete a Basic background check with the Disclosure and Barring more »