birmingham, midlands, united kingdom Hybrid / WFH Options
Applause IT Recruitment
work across process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact, well-defined deliverables. The … to work in the UK without sponsorship and able to meet SC clearance requirements Comfortable working from the Solihull office three days per week Tools and Technologies Soho CRM, ServiceNow, quoting and billing systems Microsoft Visio, Excel, Word, Outlook Monday.com, Slack, Whimsical, Microsoft Teams Salary and Benefits Salary between £55,000 and £70,000, depending on experience 25 days annual More ❯
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯
Solihull, West Midlands, Cheswick Green, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
work across process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact, well-defined deliverables. The … to work in the UK without sponsorship and able to meet SC clearance requirements Comfortable working from the Solihull office three days per week Tools and Technologies Soho CRM, ServiceNow, quoting and billing systems Microsoft Visio, Excel, Word, Outlook (url removed), Slack, Whimsical, Microsoft Teams Salary and Benefits Salary between £55,000 and £70,000, depending on experience 25 days More ❯
and remote-control technologies to manage and support devices. Assist with antivirus software management in an enterprise environment. Maintain accurate asset inventory records and support asset management processes. Use ServiceNow for ticket logging, tracking, and resolution (desirable). Essential Skills & Experience Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to … enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. Able to balance desk-based support with proactive floor walking to provide at-desk assistance. Focused on More ❯
of relevant experience in helpdesk/desktop support and working with equipment • Experience supporting enterprise level environments • Proficient in managing tickets through ticketing systems such as Remedy, Salesforce, or ServiceNow • Experience with O365 and M365 • Experience in Active Directory configuring user and computer accounts • Excellent ability to work directly with users and troubleshoot/resolve key issues • Customer-service mindset … weekends, if needed Preferred Qualifications: • Bachelor's degree in relevant discipline. • A+, Net+, or Sec+ certification or equivalent • Experience with different systems (Windows, MAC, Linux, etc ) • Experience working with ServiceNow and ITSM for ticketing • Proficiency in troubleshooting of computers, printers, desktop PCs, etc The expected compensation range for this position is to be between $23-26/hr. o Eligibility More ❯
drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯
drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯
drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯
drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯
london (city of london), south east england, united kingdom
HCLTech
drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯
Systems Administrator Quantico, VA - 100% onsite TS/SCI clearance is required Major Duties & Responsibilities: • Plan, install, and maintain computer systems, including physical and virtual servers, storage area networks and network attached storage on five enclaves. • Install, maintain, and troubleshoot More ❯
Description LT Consulting is looking for a ServiceNow developer to develop custom solutions for our clients. The role will focus on custom application development and integration with external systems, however the candidate should have some background/knowledge as a System Administrator. Key Responsibilities: Develop custom ServiceNow applications using modern web technologies Configure out-of-the-box workflows and create …/maintain custom workflows Configure application related fields, forms, views, email notifications, acceptance roles and access controls Integrate ServiceNow application(s) with third party systems/applications via APIs Participate in internal and customer meetings identify unique use cases for the ServiceNow platform Rapidly prototype new solutions to demonstrate ServiceNow capabilities to our clients More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Morson Talent
Job Title: Solution Architect – ServiceNow Location: North West (Hybrid – 2- 3 Days Onsite Required ) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme. This is a fantastic opportunity to join a high-profile organisation as they continue to develop and … scale their enterprise technology platforms. We're specifically looking for someone with deep experience across ServiceNow and Microsoft Power Platform , with a strong architectural mindset and the ability to lead cross-functional delivery. Role Overview As the Solution Architect, you'll be responsible for designing and overseeing the delivery of complex, scalable solutions that align with the client's enterprise … role and will suit someone who thrives in a fast-paced, high-impact environment. Key Responsibilities Lead end-to-end solution design across transformation workstreams Provide architectural direction for ServiceNow implementations, especially in: Strategic Portfolio Management (SPM) Health & Safety (H&S) Integrated Risk Management (IRM) Human Resources (HR) Drive enterprise adoption of Microsoft Power Platform (Power Apps & Power Automate) Define More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Morson Talent
Job Title: Solution Architect – ServiceNow Location: North West (Hybrid – 2-3 Days Onsite Required) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme. This is a fantastic opportunity to join a high-profile organisation as they continue to develop and … scale their enterprise technology platforms. We're specifically looking for someone with deep experience across ServiceNow and Microsoft Power Platform , with a strong architectural mindset and the ability to lead cross-functional delivery. Role Overview As the Solution Architect, you'll be responsible for designing and overseeing the delivery of complex, scalable solutions that align with the client's enterprise … role and will suit someone who thrives in a fast-paced, high-impact environment. Key Responsibilities Lead end-to-end solution design across transformation workstreams Provide architectural direction for ServiceNow implementations, especially in: Strategic Portfolio Management (SPM) Health & Safety (H&S) Integrated Risk Management (IRM) Human Resources (HR) Drive enterprise adoption of Microsoft Power Platform (Power Apps & Power Automate) Define More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Morson Talent
Job Title: Solution Architect – ServiceNow Location: North West (Hybrid – 2-3 Days Onsite Required) Contract Type: 6 Months (Outside IR35) I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme. This is a fantastic opportunity to join a high-profile organisation as they continue to develop and … scale their enterprise technology platforms. We're specifically looking for someone with deep experience across ServiceNow and Microsoft Power Platform , with a strong architectural mindset and the ability to lead cross-functional delivery. Role Overview As the Solution Architect, you'll be responsible for designing and overseeing the delivery of complex, scalable solutions that align with the client's enterprise … role and will suit someone who thrives in a fast-paced, high-impact environment. Key Responsibilities Lead end-to-end solution design across transformation workstreams Provide architectural direction for ServiceNow implementations, especially in: Strategic Portfolio Management (SPM) Health & Safety (H&S) Integrated Risk Management (IRM) Human Resources (HR) Drive enterprise adoption of Microsoft Power Platform (Power Apps & Power Automate) Define More ❯
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. 🚨 Contract Role – ServiceNow Business Process Consultant (CSM) 📍 UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send your More ❯
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. 🚨 Contract Role – ServiceNow Business Process Consultant (CSM) 📍 UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send your More ❯
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. 🚨 Contract Role – ServiceNow Business Process Consultant (CSM) 📍 UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send your More ❯
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. 🚨 Contract Role – ServiceNow Business Process Consultant (CSM) 📍 UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send your More ❯
london (city of london), south east england, united kingdom
Morela Solutions
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. 🚨 Contract Role – ServiceNow Business Process Consultant (CSM) 📍 UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send your More ❯
Job Title: Senior ServiceNow Developer (SC Cleared or Eligible) Location: Hatfield (On-site) Rate: Up to £600/day (Umbrella) Contract Duration: ASAP - 3months IR35 Status: Inside IR35 Security Clearance: Active SC clearance preferred, or candidates must be eligible Overview: We are seeking a seasoned Senior ServiceNow Developer to join a well-established ServiceNow Centre of Excellence, delivering robust, user … be working in a collaborative environment, surrounded by experienced consultants and architects, with access to industry-leading training and growth opportunities. What You’ll Be Doing: Delivering high-quality ServiceNow implementations based on defined business processes Advising on technical best practices and platform capabilities Engaging with stakeholders to gather and qualify requirements—even in complex or unclear scenarios Supporting solution … design, testing, deployment and documentation Leading development across multiple ServiceNow product lines (e.g. ITSM, IRM, CSM, HRSD) Supporting technical handovers, system testing, and UAT Maintaining up-to-date knowledge of platform innovations and market trends Adhering to coding standards and contributing to continual improvement Guiding clients and internal teams, ensuring clear communication throughout Requirements: Proven track record in ServiceNow development More ❯
Job Title: Senior ServiceNow Developer (SC Cleared or Eligible) Location: Hatfield (On-site) Rate: Up to £600/day (Umbrella) Contract Duration: ASAP - 3months IR35 Status: Inside IR35 Security Clearance: Active SC clearance preferred, or candidates must be eligible Overview: We are seeking a seasoned Senior ServiceNow Developer to join a well-established ServiceNow Centre of Excellence, delivering robust, user … be working in a collaborative environment, surrounded by experienced consultants and architects, with access to industry-leading training and growth opportunities. What You’ll Be Doing: Delivering high-quality ServiceNow implementations based on defined business processes Advising on technical best practices and platform capabilities Engaging with stakeholders to gather and qualify requirements—even in complex or unclear scenarios Supporting solution … design, testing, deployment and documentation Leading development across multiple ServiceNow product lines (e.g. ITSM, IRM, CSM, HRSD) Supporting technical handovers, system testing, and UAT Maintaining up-to-date knowledge of platform innovations and market trends Adhering to coding standards and contributing to continual improvement Guiding clients and internal teams, ensuring clear communication throughout Requirements: Proven track record in ServiceNow development More ❯
