3rd Line Support Engineer
- Hiring Organisation
- Fortray Global Service Limited
- Location
- Manchester Area, United Kingdom
About the Role We are seeking an experienced and solutions-driven 3rd Line Support Engineer to provide advanced technical support and act as the final escalation point for complex IT issues. This role focuses on diagnosing critical incidents, maintaining infrastructure stability, and implementing long-term fixes. … technical issues across infrastructure, systems, and applications Perform root cause analysis and implement permanent solutions Manage and maintain servers, virtual environments, and enterprise systems Support system upgrades, patching, and performance optimization Collaborate with infrastructure, security, and development teams Maintain detailed documentation of incidents, fixes, and processes Ensure adherence ...