Junior IT SupportEngineer | Devizes | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to … in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The IT SupportEngineer is a varied and challenging role. You will be visiting customers on both a scheduled and ad-hoc basis to maintain systems … acquired skills to become an asset to the team. Are you the right person for the job? The must haves: Minimum 1-year IT support experience. Active Directory and Microsoft 365 administration/support Troubleshooting and supporting modern desktop environments (Windows 10/macOS) Understanding of computer and more »
Blandford Forum, Dorset, South West, United Kingdom
Oakford Technology
Junior IT SupportEngineer | Blandford Forum | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through … in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The IT SupportEngineer is a varied and challenging role. You will be visiting customers on both a scheduled and ad-hoc basis to maintain systems … acquired skills to become an asset to the team. Are you the right person for the job? The must haves: Minimum 1-year IT support experience. Active Directory and Microsoft 365 administration/support Troubleshooting and supporting modern desktop environments (Windows 10/macOS) Understanding of computer and more »
Our client is an international IT Service Provider who requires an experienced Audio Visual SupportEngineer (AV Engineer) to support one of their large customers in London. START: ASAP END DATE: 31/03/2025 RATE: £24.18 PER HOUR (INSIDE IR35) L2 AV Engineer for Meeting Room Support * experience of Zoom, Teams and Crestron technology solutions * experience of installing and removing AV hardware for meeting and conference room support * perform management of Incidents logged * maintain and update Incident details relevant for support. * handle Incident escalation and communicate to the Third-Party … equipment within Executive and High Value Rooms * proactive monitoring of the Zoom Dashboard platform. * Critical Spares Management and performing hardware breakfix activities. * end User support on Meeting Room device usage including controls, how to connect/leave a meeting. * preventative maintenance checks on Meeting Room equipment including but not more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
IT SupportEngineer - Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line SupportEngineer to be responsible for ensuring all IT Systems are up and running and providing users … ownership of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS more »
Farnborough, Hampshire, South East, United Kingdom
Pro-Connexions Ltd
IT SupportEngineer – Based Farnborough – Day shift 7am-7pm, 4 days on/4 day's off – Great opportunity to break into IT. As IT SupportEngineer, you will need the following Skills ; Previous IT Support experience, good understanding of Hardware, excellent communication, good administration … willing to be on call, reliable positive attitude, good attention to detail, IT Support, Hardware, tape chan... APCT1_UKTJ more »
NN7, Little Houghton, Northamptonshire, United Kingdom
Chapman Tate Associates
Job Title: IT SupportEngineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £25,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you an … enthusiastic and customer-focused individual with a passion for IT support? We are currently seeking a talented IT SupportEngineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and ticketing system. - Troubleshoot … and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other members of more »
Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the smooth operation and optimal performance of our robotic and … software solutions. Working within the Sales and Support arm of the business, the Applications SupportEngineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction. What will you be doing? Customer support and … issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise. Troubleshooting and problem-solving: Analyse, diagnose and solve technical problems reported by customers related to more »
Great Yarmouth, Norfolk, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: 2nd line supportengineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line supportengineer to join their expanding team. The company operated across East Anglia, providing onsite and … remote support to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support and effective communication … prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior colleagues, showing them how to tackle challenging tickets more »
IT SupportEngineer Contract, until December 2024, £250-£300pd, outside IR35, hybrid (2/3 days onsite in Somerset) We are currently looking for an IT SupportEngineer to join one of our key clients based in Somerset. The role will be supporting the roll out … supporting ongoing maintenance, upgrades and development. You will be responsible for providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to … support a wide range of end users. Requirements: Significant experience supporting end users with Windows 11 Experience across a range of technologies (e.g. M365, Azure, Intune, SharePoint, etc.) Experience working on rollouts, upgrades, maintenance projects Strong communication skills with a varied range of stakeholders more »
M365 Technical SupportEngineer Location: Hertfordshire Salary: £33,000 The Technical SupportEngineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may … involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues more »
Graduate Product SupportEngineer Job Location: Poole Job Type: Permanent Salary: Excellent starting salary Hours: 37.5 hours per week, Monday to Friday 8.30am 5pm A leading Manufacturer who supplies engineered products to a variety customer around the UK and Europe are looking to recruit a Graduate Mechanical or … Industrial Engineer to undertake a position of Product Support within their busy Aftersales team. The company is experiencing growth and in line with their plans for the future are adding to their team. This is a fantastic opportunity to learn from the experienced Manager all aspects of the … company products, how they work, operate, run and how to best advise engineers on how to keep them running. The company provides excellent customer support and service and with that strive to ensure that can solve any technical issue smoothly. This is a brilliant role for someone who is more »
Job Title: Infrastructure SupportEngineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure supportengineer with a genui... APCT1_UKTJ more »
2nd Line SupportEngineer/Customer Service 2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do … not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire more »
Job title: Senior Application SupportEngineer Location: Warton - onsite only Salary: £47,683-£52,426 (dependent on skills and experience) What you'll be doing: Incident and Request Management through our ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable Benefits: You'll receive benefits including a competitive … as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Air PLM Application Support team: As a senior Application SupportEngineer, you will be responsible for troubleshooting technical issues within the PLM toolset. The PLM Supportmore »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
IT SupportEngineer Opus is proud to be the exclusive partner of an esteemed Industrial Services provider based in Avonmouth, currently seeking an IT SupportEngineer to join their team. This role involves covering 1st to 2nd line responsibilities within the service desk. This is more … than just a job; it's an opportunity to carve out a fulfilling career path within the organisation. Their support team is committed to nurturing and developing technologists, offering avenues for growth into roles such as IT Leadership, Platform Engineering, AI, and Software Development. Your responsibilities will include: Providing more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
In Technology Group
Junior IT SupportEngineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior … IT SupportEngineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 35 days holiday, pension, discount
Technical SupportEngineer Up to 35k Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac SupportEngineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector … organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is the opportunity to work … Workspace, Azure, Okta, and the full range of Jamf products are on offer. Knowledge/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high more »
IT SupportEngineer Derby + Midlands Travel Permanent to £35,000 (DOE) IT SupportEngineer needed for a field-based role providing IT tech support to multiple customer sites across the Midlands region. A chance to join an established IT Managed Services business with a more »
JOB TITLE: Technical SupportEngineer LOCATION: Home-based INDUSTRY: Warehouse Management Systems THE ROLE Our Technical SupportEngineer refers to someone who delivers automated solutions for software processes. You'll have to work closely with other teams to help discover and eliminate problems by gathering requirements … improve workflow. Gather requirements from clients, customers or end-users to develop the best automation solutions Provide 1st and eventually up to 3rd line support, investigate tickets/incidents and provide a solution within the SLA's. No two days are the same in Support, you will thrive … on challenges and embrace ambiguity. You will be expected to take ownership and responsibility implementing support solutions when client systems are not performing as expected with ingenuity and simplicity. You will 'know how things work' in his/her areas of responsibility and keep changes under control. The role more »
2nd Line SupportEngineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology … and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all … hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd more »
2nd Line SupportEngineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join … development program? We are working with a globally leading MSP who supports various clients across multiple sectors. They are looking for a 2nd Line SupportEngineer who can provide senior Desktop Support to a range of their clients. You will also be provided with a UK leading … training and development program where you can develop your skills and be supported through certifications. You will need: 3yrs experience in Desktop Support Strong knowledge of; Windows Servers Active Directory Microsoft Exchange Some knowledge of virtualisation and MDT or SCCM Strong basic networking skills You will get: Private healthcare more »
3rd Line SupportEngineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line SupportEngineer you will be responsible for providing technical support in line with business requirements and processes. … implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket … and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint more »
Mac SupportEngineer - Up to 35k - Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac SupportEngineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector … organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is the opportunity to work … Workspace, Azure, Okta, and the full range of Jamf products are on offer. Knowledge and Experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Senior SupportEngineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft tech Office365/Microsoft365 … Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. … to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk Senior SupportEngineer – Azure, M365, AVD – Office Based more »
I'm looking for a Senior Application SupportEngineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth. You MUST be eligible for security clearance (SC) to be considered for this role. What you'll be doing: Incident and Request Management through our ITSM toolset … Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trend analysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering PLM toolsets (Teamcenter … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM Application Support team: As more »